Le client n'a pas laissé de commentaire.ABEL O.
Customer Reviews for U-Haul of Southside
Pour nous contacter
Bakersfield, CA 93307
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.VINCENT O.
Le client n'a pas laissé de commentaire.JORGE S.
MÃ¡s personalJOSE S.
Fast , smooth and no hitch, everything worked real well. Thanks!!STEVEN G.
Le client n'a pas laissé de commentaire.JAY S.
Le client n'a pas laissé de commentaire.MARTHA C.
Le client n'a pas laissé de commentaire.Kent A.
I rented a pickup truck from this location. While the assistant checking in was very efficient, I was surprised to receive a pickup truck that was not as clean as they had promised. Due to covid I asked if they did some sort of sanitizing. The employee said no they just do some sort of cleaning. That had clearly not even been done. You could see the grime on the doors and dash. In these times thats a bit unsettling. Thankfully I had hand sanitizer to clean the interior the best I could. Thank you, Deborah GibbonsDEBORAH G.
Le client n'a pas laissé de commentaire.NOE G.
Le client n'a pas laissé de commentaire.Kristy Y.
Th union location uhaul facility the staff was very vague on the paperwork and did not describe the the credit on the gas because it was given to us on an 1/8th of a tank. I ended up loosing some of my deposit money because of this. Roger of the rogers rentals uhaul and Brandon who is a uhaul representative we're very kind and informative and explained why I was not receiving my full deposit. Very nice people at Roger's rental Uhaul in Wofford Heights. I do not recommend the uhaul place on South union.SETH S.
Le client n'a pas laissé de commentaire.TERESA S.
Trailer was very dirty. Personnel were awesome to work with and very helpful.Terrence B.
Great experience. Good availability inventory. Easy in and out.KELLY B.
Le client n'a pas laissé de commentaire.JONATHAN R.
Nothing Really...Keith B.
Le client n'a pas laissé de commentaire.Joel A.
Le client n'a pas laissé de commentaire.Sandra F.
Le client n'a pas laissé de commentaire.Louie R.
It was just what I needed to get my motorcycle to the shop.JOHN R.
Le client n'a pas laissé de commentaire.Terri A.
Le client n'a pas laissé de commentaire.BRENDA A.
The service was excellent and the young lady who helped with my rental was wonderful!!JAMIE N.
Le client n'a pas laissé de commentaire.JULIAN U.
Always good serviceJAMES P.
The moving van I rented was dirty, with a broken side back-up mirror. It took me 50 minutes to check the vehicle back in, after asking 4 times for someone to help me. It was not a good experience.SHALLIE W.
Le client n'a pas laissé de commentaire.Juan J.
Le client n'a pas laissé de commentaire.JOANN M.
Le client n'a pas laissé de commentaire.Eleazar M.
Big line at opening and only 1 counter person. She did exceptionally well. That store is always crowded and hard to get in/out. Two major streets and a freeway. It was a Sunday morning, glad I got there early. I would look at schedulingPhillip H.
Le client n'a pas laissé de commentaire.CYNTHIA M.
Le client n'a pas laissé de commentaire.BOBBY B.
I came in to check in on time. When I was next in line, the customer service representative took the man who was waiting out of line, and want to get his free storage unit. How rude and unprofessional she was, instead of serving me and tell the man to wait until I was served. Which made our wait time more than thirty minutes, like we had all the time in the world.JIMMY T.
Work on your transparency. If a customer reserves a vehicle ahead of time and completes, what U-Haul determines, the necessary paperwork / contracts / etc before arriving then it shouldn't take an additional 45 minutes to pickup a vehicle that was supposed to be ready. Such a disappointing customer experience at this location. They tell you they need one thing and then that turns into two or three different things. I'd avoid U-Haul at all costs based on the experience at this ONE location.Christopher H.
Le client n'a pas laissé de commentaire.Leonidez B.
reserved for 10 footer online, not available at the store and they upgrade 10 to 17 footer for same price they said so I was convincingly agreed. no check list to verified gas and mileage. check it your self take picture. they never accompany you to show the right truck. it was parked behind at the very end blocking up with trucks, so redo the transaction. took 40 minutes to have the truck and wasting your time. when I returned they charged me to 17 footers nor 10Roel E.
Le client n'a pas laissé de commentaire.DAVID D.
Le client n'a pas laissé de commentaire.Yolva G.
Always great service on the three times I've picked up and returned moving trucksAnthony G.
Horrible customer service from owner and she treats customers as if we owe her money and tries to make u seem like a liar.Reymundo O.
Le client n'a pas laissé de commentaire.Edwin D.
Le client n'a pas laissé de commentaire.DARRELL F.
Le client n'a pas laissé de commentaire.Cheyenne M.
Absolutely great !!JOHN P.
Le client n'a pas laissé de commentaire.Brian S.
Le client n'a pas laissé de commentaire.MARK S.
More sheep is to expensiveANA F.
Le client n'a pas laissé de commentaire.ELEAZAR M.
Get more front desks helpJIMMY S.
I regularly rent from here and this time the truck smelled unpleasant like cigarettes.ANGELIQUE M.
Le client n'a pas laissé de commentaire.JEFFERY L.
Le client n'a pas laissé de commentaire.WALTER L.
If you rent more than twice or three times in a year u-haul could slim down some of the verification time such as photo taking and second phone numbers and or have all that info done during reservation before p-up.HARRY S.
Le client n'a pas laissé de commentaire.ZACHARIAH M.
A little faster to check in when returning.James C.
Le client n'a pas laissé de commentaire.Joshua P.
truck was a POS not in good shape need to up date will fine a truck some where else u-haul a no noCharles L.
Le client n'a pas laissé de commentaire.KAMESHIA B.
Le client n'a pas laissé de commentaire.MICHAEL P.
Agent did not check in trailer at drop off the next day. I received calls and messages for an unreturned trailer. I know everyone is busy and customer care was able to clear the return. Just more of an fyi. Thanks. I'm a repeat customer to that location and everyone is always nice.ESTEBAN O.
Le client n'a pas laissé de commentaire.Renato D.
Professional fast and easyLaura L.
Le client n'a pas laissé de commentaire.JESUS R.
Le client n'a pas laissé de commentaire.Cary O.
Nothing! Super easy!ZACHARY G.
Le client n'a pas laissé de commentaire.ROBERT M.
Very slow and inefficient. I like Uhaul and the staff here was polite, but it took me almost 45 minutes to pick up my trailer after checking in at the front desk (I already had a reservation). I went outside five times to meet someone who was supposed to hook up the trailer to my truck. After waiting five or so minutes, they weren't there. I go back inside. The Uhaul staff at the desk again direct me outside to wait for the person. This happened five times. I felt like I was living in Groundhog day - same thing over and over. Finally got my trailer, but took a lot longer than expected.ERIK F.
The same thanksEstelle R.
Le client n'a pas laissé de commentaire.Renato D.
Given a dirty, unsanitized truck, with no gas. Charged for furniture pads that we never recieved. Given keys to a truck that was not the truck on my contract. Charged almost $200 more than my initial transaction! Worst experience ever!JOSEPH O.
Le client n'a pas laissé de commentaire.ANITA R.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.RAMIRO U.
Good customer serviceðŸ˜ŠRAMONA H.
Le client n'a pas laissé de commentaire.JACQUELINE C.
All the staff is very supportive and helpful. Manager, Jose is very understanding and makes sure you get what you need. All staff have positive energy. Good environmentCUAUHTEMOC M.
Having more personal waited 15 minutes to speak to a personalMARIO H.
Le client n'a pas laissé de commentaire.Steven N.
The young lady who helped hook up the trailer did a fantastic job! Very impressed!KENNETH B.
Receipt has 2 CDW coverage charges; 2 chargeable periods and 1 added mile. I have picture proof of when I turned it in, which was before 5:30PM and I have a picture of the mileage when turned in. This is not acceptable. The receipt shows I turned it in at 9:00AM the following day.SHANE C.
Nothing to do with this location. I was every disappointed, in the fact that I had made the reservation so far in advance, and the unit wasn't available at the location that I requested. I was told I had to drive to Salt Lake City to pickup the unit. I called as I was about 5 minutes away from the new pickup location. To be told that they didn't have the trailer either!!! I was then told that I would have to drive an additional 30 minutes to pickup the trailer. Over all I had to drive an additional 1,5 hrs to pick the tailer (each way)!!! I was told by the representative from the Salt Lake location that their was going to be a 50 dollar refund for the inconvenience. I have yet to receive any such refund.Jaren G.
Le client n'a pas laissé de commentaire.John V.
Le client n'a pas laissé de commentaire.REGINAL J.
Le client n'a pas laissé de commentaire.BRIANA L.
Le client n'a pas laissé de commentaire.MICHAEL R.
Le client n'a pas laissé de commentaire.KAREN V.
Le client n'a pas laissé de commentaire.Juan G.
Le client n'a pas laissé de commentaire.ABEL T.
Le client n'a pas laissé de commentaire.MARGARET S.
Have used this location multiple time pretty good assortment of equipment available never had any problems getting what I needed for the task at handVincent B.
Everything was great, however the app would not work during drop off. Customer service was fast & efficient. Merci.Jenniffer M.
Nothing. The ppl were nice & equipment in gd shapeRobert G.
The truck ran horribly and they started me off with less than a quarter tank of gas, I could barely make it to the nearest gas station before I even got to start using the truck. Engine would cut in and outMISTY M.
Le client n'a pas laissé de commentaire.DAVID D.
They rip you off with milage and gas.VICTORIA P.
I just wish the rental process could be a bit fasterALVARO P.
Le client n'a pas laissé de commentaire.Oscar P.
Do I get a partial refund for turning the uhaul truck in early?Vickie B.
Have a better system for arrivals I walked in was told to wait outside they would someone outside would check me in got charged an extra day for waiting for them to check my truck in ( there's no communication among the staff ) clerk at the front should notify outside staff of arrival timeEVA W.
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