Le client n'a pas laissé de commentaire.Kerry W.
Customer Reviews for U-Haul of State College
Pour nous contacter
State College, PA 16801
(half a mile from the Nittany Mall)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Peter M.
Le client n'a pas laissé de commentaire.Stephanie L.
I am very impressed with the people that work there, efficient, helpful, hard working. I had a very positive experienceMichael E.
Excellent!! Thanks!Alan P.
Although this location is normally busy, they are extremely efficient. The drive thru â€œhook up and detachment laneâ€ is brilliant. Tyler is so helpful and I was able to watch his safety procedures. The peace of mind that the trailer was secure made for a pleasant trip. Thank you Tyler and U-Haul!Lori L.
Le client n'a pas laissé de commentaire.Alex R.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Nicole B.
Le client n'a pas laissé de commentaire.Earl L.
Le client n'a pas laissé de commentaire.Melissa F.
The representatives who helped me were friendly, knowledgeable and helpful.Kristen B.
I rented a motorcycle trailer to transport a motorcycle. When I picked it up the employee was helpful and friendly. I returned the trailer to a different employee who immediately went off on a tirade blaming me for discoloration of the trailer. He stated that there would be additional charges for damages to the unit - NOT COOL. After a bit I was able to convince him that the discoloration to the trailer could not possibly have been caused by transporting a motorcycle on a clear, sunny day. This issue was resolved but I never received an apology. The behavior of this employee is most likely not typical of other employees at this location however, this employee should be reprimanded for his lack of courtesy to customers.Robert R.
Staff was excellent to deal with. Pickup and drop off was smooth.Sean H.
Charged me for five gallons of gas when I only drove the vehicle 9 miles then accused me of stealing the fuel and lyingLanny C.
The store was incredibly short staffed. One guy running his butt off trying to take care of everyone. I changed my drop off location and the sales associate said that would increase my total by $12. When I picked it up I was charged way more. The drivers seat in the cab wasn't adjustable making it difficult to drive. Then after I dropped it off I was charged more for going over the mileage. The mileage given wasn't even enough to get from one town to another, let alone the miles from the store to my previous home and then the miles to drop it back off. And on top of all that this is nearly 3x the amount I have ever paid for a rental truck from Uhaul. I'm completely disappointed with the entire experience. I'll go else where for our next move .Annette C.
Only serious problem was the lack of EZPass. We couldn't register ours because someone else already had. UHaul should offer an EZPass to anyone taking a long or toll-heavy trip.PAULA D.
One person was rude during check out. This I will not abide.Otis S.
I had to extend my rental for another day. Unfortunately, I was charged another days rental on blankets & dollies too which I thought was a bit of overkill. Overall the experience was great though.....VERY efficient. Merci.Lizette R.
Smooth and efficient drop-offDanny D.
Le client n'a pas laissé de commentaire.TOM K.
Great staff and very knowledgeable.John M.
Le client n'a pas laissé de commentaire.Arintha G.
It would be a great help if the Sideview mirrors were power adjustable. : ) But truck ran fine and was very clean.Michael R.
Le client n'a pas laissé de commentaire.Joshua F.
Le client n'a pas laissé de commentaire.Darrin P.
The customer service here is fantastic.Randy B.
Le client n'a pas laissé de commentaire.Scott S.
Le client n'a pas laissé de commentaire.James D.
Le client n'a pas laissé de commentaire.Richard B.
Fast and easy drop off.Korey R.
Easy process, truck was actually early, we picked up, moved, returned truck and consider this a very successful & easy process!Jon N.
The staff was very helpful very nice to deal withCameron F.
Le client n'a pas laissé de commentaire.James A.
Le client n'a pas laissé de commentaire.Bob N.
Le client n'a pas laissé de commentaire.Colin B.
I don't know? I had a great experience!!!Melissa P.
Le client n'a pas laissé de commentaire.Missy H.
Le client n'a pas laissé de commentaire.Kevin K.
Le client n'a pas laissé de commentaire.Jeffrey F.
Staff responded immediately when they saw me drive in. They did all the work to check and disconnect the trailer. Very helpful and courteous.dan H.
Le client n'a pas laissé de commentaire.MATTHEW W.
Le client n'a pas laissé de commentaire.Kirsten G.
Great service, friendly staffToni A.
I rent trailers from this Location about a half dozen times a year and I have always received great service and have never had an issue. The staff is very professional and compared to other rental locations that I have used in the past this is by far the best one.Timothy R.
Very helpful, friendly, and fast! I also come to location for these reasons and will continue to do so.JEREMY S.
Le client n'a pas laissé de commentaire.Pat S.
Le client n'a pas laissé de commentaire.Kevin D.
Le client n'a pas laissé de commentaire.Stephen D.
Le client n'a pas laissé de commentaire.Ilene V.
Le client n'a pas laissé de commentaire.Bruce M.
Excellent experience. Highly recommend this location to others.Jennifer T.
Every time I rent anything from here I always have a nice easy rentalHarold S.
Le client n'a pas laissé de commentaire.David A.
I was completely satisfied so I really don't know of anything else that could be done.Colleen S.
Le client n'a pas laissé de commentaire.Hamid E.
Le client n'a pas laissé de commentaire.Cheryl H.
Le client n'a pas laissé de commentaire.Jeff M.
Will be renting another truck next week!Alan P.
Le client n'a pas laissé de commentaire.Denny M.
The only thing I hate is the upsell in insuranceâ€¦.I reserve online and refuse the add on, but the counter person always tries to add it inâ€¦Thomas R.
Quick and professional service. Le personnel était amical et serviable.Vladimir V.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Thomas K.
Drop-off was simple and without incident. Although I was slightly late on the 24 hours (<30 minutes), I was not charged extra, which feels exactly right to me. Thanks to UHaul for putting customer service and satisfaction first.John D.
I was met with fast, friendly, efficient service. I couldn't ask for moreKyle W.
Unreasonable expectations for "cleaning fee." I will not be going back to this franchisee. The people were efficient, but not particularly friendly, especially the guy who took the return. Truck was clean and well-maintained, price seemed reasonable, until the cleaning fee was added. Also, the 'half full' tank of gas is a scam. A full tank? Easy: refill at the gas station half a mile away. Half full? Hard to gauge, so you inevitably go over in case the franchisee decides to screw you. I'm almost sure that would have happened here. In short: truck was fine. App worked well. Personal touch and general satisfaction were not good.Lewis B.
The attendant was professional.Gilbert B.
I spoke with several drop off and pick up places. They were all extremely friendly. I had issues with the main U-Haul folks who didn't seem to understand anything about how ordering the U-Haul works. I had some very basic questions about mileage cost and why I had to do a two day rental versus a one day and even after putting me on hold to speak to a manager, the person at the main 800 number gave me the wrong information. Thankfully the gentleman at the sites were able to help me out. I had to make quite a few phone calls to make this work.Eric L.
I was impressed when I pulled up with the truck, an employee was outside cleaning off a piece of equipment. I was greeted and asked if I had any problems on my trip and if I had any questions.David A.
Le client n'a pas laissé de commentaire.Andrew F.
Mitch is an experienced and personable professional. He is knowledgeable and friendly.Stephen R.
Le client n'a pas laissé de commentaire.DONALD I.
I was contacted via several media by UHaul to return my rental, which I had already returned. The two employees who took my return obviously never checked my things in because they were too busy chatting with each other instead of working. UHaul, you MIGHT be able to better than that, but at this point I am not sure.Chris R.
The gas wasn't even left for me at a 1/4 it was nearly empty. I had to fill it up as soon as I got and then they have the nerve to charge me $50 to get it to 1/4 when it was just barely under 1/4 tank and they also tried to take $20 that was never accounted for with the pay. And they charged me for a whole other day when I returned in time but was in line waiting to return the key for almost 10 min They scam people and shouldn't be allowed to be open for businessGarrett D.
Le client n'a pas laissé de commentaire.Elliot N.
Staff helped me to troubleshoot a problem opening the rear gate.Matthew B.
I prefer to talk directly to the shop itself. The operator's we're all very good, it is just a personal preference. The people at the shop, are usually the reason you are a return customer.Colleen S.
Le client n'a pas laissé de commentaire.Kurt N.
Don't have your employees telling your customers one thing and not fully explaining charges and then just charging your card some thing that wasn't supposed to be charged and then charge extra charges on there but never make them right like return itKasha P.
Le client n'a pas laissé de commentaire.james H.
Le client n'a pas laissé de commentaire.Nathan F.
Le client n'a pas laissé de commentaire.Chasity K.
Le client n'a pas laissé de commentaire.Fred B.
Staff was helpful and friendly.Everett V.
Le client n'a pas laissé de commentaire.Cheryl G.
Everything worked very well. Thank youWILLIAM G.
Le client n'a pas laissé de commentaire.chad F.
Le client n'a pas laissé de commentaire.Chris S.
We have no complaintsScott E.
Le client n'a pas laissé de commentaire.Sean G.
Le client n'a pas laissé de commentaire.Roger S.
Le client n'a pas laissé de commentaire.Jeffrey K.
Le client n'a pas laissé de commentaire.Jose M.
Le client n'a pas laissé de commentaire.Larry B.
Highly recommend this location! EVERYONE there was super friendly and the service was extremely fast. They made the whole rental process very easy!Tyler S.
Le client n'a pas laissé de commentaire.Roger C.
Le client n'a pas laissé de commentaire.Jeffrey K.
The entire staff are courteous, respectfully amusing and I enjoy going there.Cory B.
Le client n'a pas laissé de commentaire.Clay B.
My son packed my items and loaded the ubox. They brought the box when requested, they picked it up when we asked. They drove my ubox to their closest facility to my home in Pennsylvania.Judy N. | Expérience générale
You owe me $79.50. I ordered a box July-Aug 10. It was delivered, emptied, and returned. Now you think the empty box is full and charge me. Idiots. I will be calling again to get this fixed.Jesse O. | Expérience générale
Great optionMargaret C. | Expérience générale
Employee took a long time to get a UBOX attached to my trailer. But they were so nice it didn't really matter.Kenrick D. | Expérience générale
From a customer service and communication angle, this was the absolute worst experience I have ever had with a company. Warning to others: call back multiple times to verify the info given is correct!CIARA J. | Expérience générale
The UHaul model of farming out phone service was a bit of an issue I could rarely get through to the local office always talking to someone at corporate, some mixed signals but everything worked out.Darrin T. | Expérience générale
I was pleased overall. I shipped a ubox from CA to PA. Pickup and delivery were on schedule with no damage. Although scheduling times were put off to the last minute, and required multiple calls.John S. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!
Nous offrons la plus grande sélection de l'industrie!