David J.
Le client n'a pas laissé de commentaire.
Évaluations des clients U-Haul of Torrance
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul of Torrance
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STEFANA M.
Thank you for excellent customer service and product.
James T.
Nothing. The manager was top notch and I was well taken care of
Larry H.
Online, confirmed equipment & pickup. Then, Uhaul called me to say my location had been changed. They confirmed that required equipment was at new location. Upon arrival, they tell me that my confirmed equipment was not available. Had to go to another location while I held up move with 6 friends standing around waiting for me!! Not Happy At All,
MICHAEL L.
Customer service was great! Facilities and equipment were top notch. I'll be back for sure!
Lisa B.
This is my favorite location! I love the staff here, and getting my rental is always pleasant and fast. I rent from here at least twice a month, and lately it's been twice a week! Highly recommend.
Mladen Z.
Invest with trailers with electric brakes
MAURICIO M.
everything was great and really happy with how easy my first time using Uhaul was.
Maryann P.
HAVE THE EQUIPMENT AVAILABLE AT THE SPECIFIED TIME FRAME THAT A CUSTOMER ASKED INSTEAD OF PROMISING AND NOT DELIVERING ON THAT PROMISE. WE HAD TO RESCHEDULE HELP AND IT WAS SOOOO VERY INCONVENIENT
doru B.
great service, customer service hard to find, clean car and very helpful with my auto transporter, thanks
SHERYL O.
Our Torrance crew was exceptional, courteous and professional, we will be back , Thank you
Martha A.
No long waits while trying to make arrangements.
Colin C.
Great service,fast in and out solid equipment, my thanks to all.
Roberto F.
Don't change :-)
Frederick K.
Great service as usual
Jaime G.
Everything went like clockwork! Thanks
Thomas H.
Truck was ready quick for use. Easy to drive. Easy to drop off.
Steve M.
Outstanding service and I was in-n-out when picking up and dropping off my trailer. The employees were very quick to help out.
LESLIE S.
Great experience!!!
Geoff H.
By far the best U-Haul location in my area- the staff is clean, well organized, efficient & friendly- the only reason I gave an average rating is the daily insurance rate seems to have doubled in just a few years, to $20 daily, on a simple cargo van- absurd.
Damian C.
Every employee at this location has the best customer service.
David H.
I love it
Julian Q.
The managers and staff on duty were genuinely nice and helpful. This was the 3rd location I was forced to visit this day and they were by far the only shop that had their gears in check
Robert R.
air pressure light was on
glendale A.
Revise hours of operation
Alison W.
very speedy picking up truck and dropping truck off!.
Glenn N.
The person who met me on-site was very apologetic about what happened when I picked up the truck. He agreed the vehicle was dangerous and indicated he would not put it back into operation without it being fixed.
AL S.
Very helpful
JULIE K.
Service went over and above to ensure I was getting the right size hand truck.
Robert F.
customer service and online "pre-check in" needs to be greatly improved. I arrived thinking the on-line option to save time was a done deal. However, it became as timely verifying my information and payment as if I never check-in online. Have someone in your organization check-in online and then physically present the computer print out to the attendant. Thanks...Bob
James B.
Good Job Guys! - Well Done ðŸ‘
ALEXANDER S.
U haul asks for too much personal information to rent a dollie!!!
Janet D.
It was average. The outside of the truck was dirty. When I brought back, some immediately started cleaning the window. This should have been done before I picked it up.
Nannette C.
The gentleman who assisted me with the check-in was very kind and super efficient!
david N.
If all encounters were this smooth nothing!
Allan S.
Actually have my reservation and not charge me twice
Kevin B.
Staff was courteous. I bought boxes and blankets, which were placed in the back of the truck. I hired helpers to move my office, and they opened the truck, load my items, and used the boxes and blankets without me watching the operation. They used my blankets, including blankets on the wall of the truck. They nor I knew those blankets were there for rental (that's why I bought some), and I feel I was baited without knowledge of this tactic. Because I and my helpers were ignorant of U-Haul's sales tactics, I ended up paying an additional $50 for the day. I feel deceived.
RAYMOND R.
courteous and efficient staff!!
John M.
Answer the phone!! Called several times during business hours and nobody answered..
philana P.
Great staff
Hector A.
Manager has great customer service skills!!!
Jennifer G.
Everyone was extremely helpful and friendly
Edgardo D.
Reduce wait time, especially since I had an appointment.
Puyan H.
The inside of the cargo area was wet. This was a bit frustrating.
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