Just wasn't sure where to park the U-Haul.Donna V.
Customer Reviews for U-Haul of Vestal
Pour nous contacter
Vestal, NY 13850
(Btwn Bunnhill & Jensen Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
Heures d'ouverture spéciales
- 7/4/2022: 7h00 am à 5h00 pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Leonard V.
Nothing. Service was more than I expected. Both at check-out with Jose and the gentleman who checked me in.Denis M.
Anthony and Noah were greatANTHONY C.
Le client n'a pas laissé de commentaire.Brian S.
more counter help to reduce waitDavid M.
Employee worked helping hitch the trailer we rented and confirmed lights ect were working as well. Hats off to a great customer assistance!Michael G.
Appreciate the conveniant serviceSteve S.
Le client n'a pas laissé de commentaire.Brian N.
All was fine! Thank you!Ricardo R.
Le client n'a pas laissé de commentaire.Brian C.
Everyone was friendly and helpful. 10 out of 10!Zachary P.
Le client n'a pas laissé de commentaire.Deborah M.
Le client n'a pas laissé de commentaire.GARY C.
I got caught in a rainstorm and the driver side wiper was a mess. The metal was hanging out and I had to pull over, get out, and fix it in the pouring rain. I told the representative about it when I returned it and they mentioned it will be replaced. When it started raining I noticed the metal piece hanging from the wiper. This should have been fixed before I picked the vehicle up.brian S.
Staff was friendly, and very willing to assist. Christian should get a raise.Jason T.
Nothing everyone was very professional as well as knowledgeableTomisha S.
Megan was awesome! We needed a truck in an emergency on Saturday and she made it happen. She went the extra mile for sure.kathy C.
The customer service was excellent - friendly, efficient and knowledgeable staff. Merci.Karen H.
Le client n'a pas laissé de commentaire.Becher N.
You can staff that staff 24/7 , they were so gorgeously sexy and happy and energetic, kind and even their upselling didn't seem like upselling in the moment. They smelled like a warm apple pie on a cool autumn day well you were out playing in yard as it cooled in the windowsill The location was fairly clean but was cluttered with boxes as if they were in the process of moving locations. The truck was aight, it went vroom we I depressed the pedal. It didn't beep beep when I reversed that one time or maybe it did idk but if a beep beep needs to be louder I saw free slushies at a drs office, why does U-Haul not have free slushieskevin L.
Le client n'a pas laissé de commentaire.carol L.
Le client n'a pas laissé de commentaire.James P.
The two employees (Jose and didn't get the others name) were exceptionally kind and helpfulBryce F.
I ordered a 10 foot truck specified that I needed a ramp for the person I spoke to you on the phone. I get to the vestal location they tell me they do not have a 10 foot truck with a ramp at that location so I had to deal with one without a ramp ended up hurting myself carrying heavy things off the truck I am very unhappy and displeased. And I will never give business to U-Haul again. And this is not the first time I've had issues. I rented a U-Haul storage unit that was dirty wet and disgusting and outside under my husbands name and we rented a U-Haul that was supposed to be heated indoors. We did not get what we paid for and some of our things got ruined because we had to leave them and one that didn't have heatShayna P.
They were very rude to me and my husband. They treated us with no respect, and we're all very unhelpful. This interaction really made it so I never want to come back. I have rented before and they are rude to everyone who walks thru their doors.Cassie H.
Le client n'a pas laissé de commentaire.Chelsea H.
Le client n'a pas laissé de commentaire.Anthony B.
Le client n'a pas laissé de commentaire.KATHY M.
Very competent, friendly, and helpful.Robert W.
Le client n'a pas laissé de commentaire.Michael B.
Le client n'a pas laissé de commentaire.Darcy E.
Le client n'a pas laissé de commentaire.edwin S.
Le client n'a pas laissé de commentaire.Tariq S.
Rented several different size trucks over the course of 3 weeks. Each time I visited the location I was helped by Anthony & Christian. Both of these gentleman were very helpful and have a great customer service attitude!Gary H.
Le client n'a pas laissé de commentaire.Michael D.
Le client n'a pas laissé de commentaire.Scott O.
Very helpful and knowledgeableElisa G.
Very convivialDouglas W.
Le client n'a pas laissé de commentaire.Tim O.
Le client n'a pas laissé de commentaire.Fred L.
Customer service rep was very knowledgeable and professional, no problems, great experience all aroundEdwin M.
The guys were really friendly and helpful! Great experience, highly recommend this location!!Marcy S.
Le client n'a pas laissé de commentaire.Anna N.
Le client n'a pas laissé de commentaire.Betty G.
Le client n'a pas laissé de commentaire.Barbara M.
Le client n'a pas laissé de commentaire.Barbara M.
Le client n'a pas laissé de commentaire.Sonia L.
Le client n'a pas laissé de commentaire.Daniel B.
Le client n'a pas laissé de commentaire.Dave M.
Le client n'a pas laissé de commentaire.Jamie D.
Le client n'a pas laissé de commentaire.Santo D.
Le client n'a pas laissé de commentaire.Carman G.
Both the people who checked me in and checked me out were fantastic, little trailer worked great!! Thanks and will be back next time I need it!Debra B.
I've now rented trailers multiple times and even a truck, and each time Uhaul has worked out great. They've been fair priced, made the whole process easy and quick on both ends and very accommodating each time.Devin Ashman M.
Ensure the trailer I rented is actually at that locationZev B.
Improve the human factors on your website booking process.JASONL G.
Capturing the front and back image of my Real ID drivers license was very bad, as well as requiring the name and phone number of a friend or relative. Very identity theft friendly and it makes no sense to need the back of my license.John W.
Good to go !!!!!!Jason S.
Le client n'a pas laissé de commentaire.john W.
Great employeesAntonio W.
Online registration didn't work but overall the experience was great.Dean R.
Appliance Dolly was rusting and paint chips were falling off and disintegrating all over my new apartment :(Justin L.
Le client n'a pas laissé de commentaire.sara K.
don't put the right information on the invoice at pick up, they ask me to return the vehicle with the same amount of gas,(standard procedure) they put Â½ tank on the invoice but the truck has less than Â½ tank at pick up. On the invoice at pick up said 18944 miles but the odometer read 18 945,2 since you charge by the mile that's a ripoff.Hernan M.
I don't usually respond to requests for comments however I would like to commend the crew at the facility in Vestal, New York for going out of their way to help me this past Friday. There was a late van return but they figured a way to get me set up. They did a good job.Robert D.
Nothing as yetOswald F.
The ease of dropping off the moving truckVincent P.
Le client n'a pas laissé de commentaire.Derek W.
Your communication with a human suck! All you get is a recording. The location phone number had me on hold for 45 minutes before I hung up. My husband has leukemia, and I am not supposed to be near people, I ended up going into the store.Susan H.
Please fix your website so a reservation can be edited, the links just take you in circles. Repeated 15-20 minute wait time in phone queue seems excessive. In person service at Vestal location (Christian and Anthony) was excellent!barb C.
Le client n'a pas laissé de commentaire.Marc T.
this location is the best in the Binghamton Area.Barbara Z.
Le client n'a pas laissé de commentaire.Shayna C.
Le client n'a pas laissé de commentaire.Carl B.
Anthony was cool. I did not get the truck back on schedule, but he was pleasant and professional with me. MerciJerry M.
I rented an 8' pickup. Part way through my use of the vehicle the 'Low Oil' message came on. I still had good oil pressure and was able to complete my task, but things like this are disconcerting and point to poor maintenance of the vehicles. I am not happy about this and it will factor into my future decisions to rent - or NOT rent - from U-Haul.Michael J.
No need for improvement. Excellent customer service.John S.
Been renting for the last 5 years very friendly & convenientSTEVEN P.
Le client n'a pas laissé de commentaire.Ubaldo M.
Le client n'a pas laissé de commentaire.Judith Z.
Very nice, friendly service!Matthew S.
Le client n'a pas laissé de commentaire.Brian W.
Le client n'a pas laissé de commentaire.jack R.
Le client n'a pas laissé de commentaire.Eugene B.
Le client n'a pas laissé de commentaire.jen U.
Le client n'a pas laissé de commentaire.Catherine H.
Le client n'a pas laissé de commentaire.Cynthia T.
Le client n'a pas laissé de commentaire.Annette M.
Make sure the uhauls get back in time. We wasted many hours because we were given a small van instead of a truck and had to drive back and forth to uhaul to finally get a truck when one was available(and still wasnt the truck we orginally rented for). Made our moving out and into a new home 20mi away very difficult. And took much longer. Also the ridiculous fact that we were charged for the van. And was only given a small discount.Cory S.
Le client n'a pas laissé de commentaire.Eugene G.
Le client n'a pas laissé de commentaire.Valerie B.
Le client n'a pas laissé de commentaire.Joe J.
Le client n'a pas laissé de commentaire.Kenneth D.
Le client n'a pas laissé de commentaire.arthur C.
Le client n'a pas laissé de commentaire.Karol R.
The gentleman that assisted was not friendly. When we dropped off we waited by the sign (that says wait) and finally went inside and he was sitting in his chair and not very helpful.Todd T.
Le client n'a pas laissé de commentaire.Amie Y.
Trailer wiring had been pinched in the past and had not been replaced. This could cause non function on the road. Also could short causing blown vehicle fuses or possible vehicle wiring damage. One clerk at counter to reduce labor costs to corporate also results in delays and wasted time at the customer level.John Q.
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Nous offrons la plus grande sélection de l'industrie!