There was no light inside the storage unit. Other than that the move was successful.
Tamara B | Premières impressionsCustomer Reviews for U-Haul Storage at Bonanza
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Y’all took good care of both Willie and i
Weslee E | Expérience généraleCost me alot of money being that I moved to another state and came to get my belongings and there was no notice of the front gate being broken no call no text no email
CHRISTOPHER L | Expérience généraleHad a family accident I don't think he was able to clean the storage like we wanted to let some really good stuff in there but better than that. Everything was great.
Timothy V | Expérience généraleThank You for the help I received and for being so professional at what you guys/ladies do in making sure my visit went great!
Damon B | Expérience généraleGreat service
Alexis C | Expérience généraleI had to deal with 3 different Uhaul facilities and everyone at all three were extremely nice friendly and knowledgeable, and we're willing to work above and beyond to help me with my move. Without a doubt, I will mention to other people what great service I got with Uhaul.. this may sound like an advertisement, but it's all true and thanks again
jerry w | Premières impressionsU-Haul sucks. Mis-informed completely. Speaking to people and having to listen to dogs barking, babies crying, people talking in the background, people washing dishes while I'm trying to speak. Totally unprofessional and uncalled for. Keep outsourcing and you will go out of business eventually. Bad luck to you.
ARMENA A | Premières impressionsI think his name was Spencer. Bonanza location. SUPER HELPFUL AND MADE MY RENTAL & STORAGE ISSUES GO SMOOTHLY AND FASTER THAN EXPECTED!!!! Aces!!!
Kendra C | Expérience généraleI was amazing it was good deal. I appreciate the service
lelio d | Expérience généraleMy unit was burglarized and 95 percent of my goods are gone including my valuable keepsakes from my deceased Mother and 2 sisters……. Very upsetting!!!!
Paulette P | Expérience généralemy whole experience moving from Houston, Texas to Las Vegas Nevada was horrible from them splitting my reservation for the truck and the car dolly to the storage just the information that was given the transaction was all messed up. Card was broken, except my move back two days had to pay for two hotels, Lost pay being stuck on the road, waiting for the tow truck to come look at the truck experience this time with Uhaul from beginning to end was horrible
Suprina F | Premières impressionsThe light fixture pole is not secure to ceiling
DENNIS T | Expérience généraleVery helpful
phyllis R | Expérience généraleMatthew was professional to the max! When asked he offered excellent advice. We were concerned about maneuvering a 26' JH and trailer. He said not to worry and ask for help if needed. I asked for help. He showed immediately with tools to remedy the problem. He helped us reconnect the recalcitrant trailer. Matthew is a great professional!
James T | Premières impressionsI could not say enough good things to adequately describe how fantastic the staff at the Uhaul Bonanza location is. Kind, respectful, communicative… way beyond what I expected and my life is better for the experience! Thank you! Especially to Matt and Spencer!
Mindy D | Expérience généraleMatt Liddic, GM, was wonderful to work with. Very responsive and professional. Also when we closed the units we worked with Spencer and he was very professional and nice as well. Good team at this location! 2001 W. Bonanza. Merci.
LARISSA R | Expérience généraleVery easy check in and very easy check out will definitely recommend this place in the future
Rae R | Expérience généraleBest storage ever, no hassle, easy access, friendly staff and the late hours are an extra bonus.
Elena S | Expérience généraleMathew went over and above to help me was super nice and friendly totally recommend this place
Celayda C | Premières impressionsOnly reason I gave a 10 star was because of Spencer! Quick, effluent, and friendly. Otherwise I would rate this location alone a zero. Spencer is the man who turned my experience with Uhaul as a whole around.
Phonexay P | Expérience généraleOver and beyond customer service! Really there for their customers!
Mindy D | Expérience généraleNice..
Dennis D | Premières impressionsYou guys are the best,great customer service...
sabrina c | Premières impressionsI would recommend a friend
Robert B | Premières impressionsSecure and and we'll let
RAY K | Expérience généraleVery nice it was I had no problem. Satisfied
Gloria H | Expérience généraleloved the staff ❤️❤️❤️❤️
rayneisha w | Premières impressionsThe U-Haul manager across from the units is a scam artist and told me I would have to pay his cousins $200 to cut the lock off my storage unit.
Erica L | Expérience généraleThe manger Tony there was great and helpful
sheronda w | Premières impressionsI wish u had lower rates
JOE R | Expérience généraleHaving trouble changing my arrangement
Paulette P | Premières impressionsMerci
Shewanda R | Expérience généraleAmazing staff went above and beyond. General Manager Tony found a solution for our needs and all were super friendly. Will highly recommend to all.
So K | Premières impressionsU-Haul
JOHN M | Premières impressions