Customer Reviews for U-Haul Storage at Country Club - Carrollton

1 079 évaluations

2220 Country Club Dr   Carrollton, TX 75006
(N Of Belt Line Rd)

(972) 418-5677

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 8h am à 4h pm
  • Dim : 10h am à 3h pm
Heures d'ouverture spéciales
  • 7/4/2022: 9h00 am à 5h00 pm

Services dans cet établissement :

Pour nous contacter

(972) 418-5677

2220 Country Club Dr
Carrollton, TX 75006
(N Of Belt Line Rd)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 5h pm
  • Sam : 8h am à 4h pm
  • Dim : 10h am à 3h pm
Heures d'ouverture spéciales
  • 7/4/2022: 9h00 am à 5h00 pm
  • Retour client 24 heures
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
4

Price is high for very short distance also.

Shashank N. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Simon B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley D.  |  Expérience générale 
Évaluation :
1

Do not charge people for unnecessary charges

DONRI F. 
Évaluation :
5

Ensure fuel gauge readings are accurate upon checkout

RANDY B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBEKAH P. 
Évaluation :
5

I had a great experience with this location. They really went above and beyond to make sure we had a good experience during my move. Thank you for being great people!

Christopher S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph P. 
Évaluation :
5

I did not notice the very small sign about folding the blankets and sweeping before returning the truck. Maybe this could be made more obvious.

Eugene B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pedro H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSEN H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizzle H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

IBRAHIM S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mary D. 
Évaluation :
5

The best customer service ever!

Ayotunde A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurt C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

danae T. 
Évaluation :
4

When it was time to return the cargo van, the website stop working and wouldn't let me check the van back in

donald H. 
Évaluation :
5

The location was excellent. The only issue with any location is your return policy. No one has time and prepared to do such and involved return procedure. Especially after a potentially long day of moving.

alan B. 
Évaluation :
4

Al entregar mi unidad, no me mandaron un correo informando sobre el nuevo status de la unidad. Es decir que ya estaba entregado

Victoria S. 
Évaluation :
5

They did a great job.

Bob S. 
Évaluation :
4

We stored our personal belongings in the cargo and when it rained, some of our belongings got soaked and damaged. I hope they can fix the leak for the next customers.

Maggie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tracie S. 
Évaluation :
5

fix the windshield

Elinor Z. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Sea S. 
Évaluation :
5

Nothing. Everything was perfect. The people who run the place are super-nice.

Robert S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

duane G. 
Évaluation :
5

Best operators at this location! Friendly & attentive...Will ALWAYS give them my business!!! Keep up the great work you do in serving the customers & Uhaul...

Rodolfo S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

OCTAVIO C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shawn S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Curtis C. 
Évaluation :
5

I have always been treated great by Suzanne and paul

Mason A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

valeria W. 
Évaluation :
2

Movers were a no show and location was changed, which was further away

Alemajab A. 
Évaluation :
5

Great customer

Moise J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jan B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reynaldo G. 
Évaluation :
1

We spent a lot of time just trying to get signed into the website because it is not iPhone user friendly. My boyfriend and I are both relatively young and good with technology, and we both struggled to get “checked in”. Then we were given the wrong information as to where the truck was located. We spent a lot of time trying to find it, with my three month old daughter. We were just hopelessly driving and walking around until we found it- no where near the “carwash” it was supposedly parked at. The truck was not full of gas so we spent like $100 total just in gas. I felt that the price was very misleading and overall just a completely stressful and irritating experience.

Tate L. 
Évaluation :
5

I booked a last minute reservation online. Went to pick up the Van and it was available. Very patient, friendly and helpful staff.

Nancy A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Taylor N. 
Évaluation :
4

there is nothing to improve I was treated very good.

Cora A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Romeo H. 
Évaluation :
5

Awesome service! The German lady at the front desk was so friendly and provided an amazing customer experience! Definitely will visit this location again!

Miron K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YUKARI N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Annette H. 
Évaluation :
5

My first time going there I will be going there for here on out they are most nicest people I have meet in a u haul place if I can give them a 100 I will

Janet L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RAJIV M. 
Évaluation :
1

Truck returned late. Other customers difficult. Forced to pay girlfriends charges from 9 years ago. Worst uhaul experience since 2008

JAMES Q. 
Évaluation :
5

Very helpful very easy process.

Scott M. 
Évaluation :
5

They were great. Appreciate their help

Rich C. 
Évaluation :
5

The operators here have always been super friendly and helpful. Always a pleasure to work with them.

Tim M. 
Évaluation :
5

Nothing everything work fine and i'm 100 % happy with the service that i got

Jonnathan C. 
Évaluation :
5

I Tried out the mobile app process. Very smooth. Truck was well maintained and very nice lady on-site was there if I needed help. Merci.

Karen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nava G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emma C. 
Évaluation :
5

Very friendly and helpful. Very clean equipment. Will use again for sure.

Scott M. 
Évaluation :
5

Me gusto mucho así como lo quería gracias

Delmi S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SALLIE H. 
Évaluation :
5

Suzanne and Paul was great!!

Anthony J. 
Évaluation :
5

I have nothing to recommend.

DAVID R. 
Évaluation :
5

More parking spots

Edgar A. 
Évaluation :
4

I didnt get the two dolly's i signed paid for but other than that was very pleased with the process and doing it all on phone. I would highly recommend

chad S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Latoya V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hammad S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Bailey W. 
Évaluation :
5

Susanne and her husband was very courteous and helpful with the delivery and return of their truck. Was a good experience compared to my previous one. The only inconvinience was with uhaul automatically moving my reservation from my preferred location (nearby home) to a 8 miles away location without any call. A confirmation was sent 12 hrs earlier by which I had no other to option to a seek a different location or another option & having me to spend $16 on top of what I intended to drive for shifting.

Mithun J. 
Évaluation :
5

Couldn't have been happier with my stay there! Merci!

Richard g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan D. 
Évaluation :
5

The online ‘check the truck back in' needs work. It failed on two iPhones - in/out of our vehicle and standing at the front door. Everything was enabled, as suggested. The human interaction to ‘check the truck back in' was friendly and helpful.

Samuel M. 
Évaluation :
5

Very friendly personnel, great to work with

John B. 
Évaluation :
5

The staff were very professional and efficient.

Peggy R. 
Évaluation :
4

Check in Agent was very kind and professional

Badonna B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patricia S.  |  Premières impressions 
Évaluation :
5

Reminder text message 2 hr and 1 hr prior to return time

Jae P. 
Évaluation :
5

Susanne is the best! I love this place. So friendly and fairly priced!

Brittany F.  |  Premières impressions 
Évaluation :
5

Susanne was absolutely fantastic! She is amazingly friendly and works so hard! She got me in and out and quickly and got me set with a Van and a Storage. GREAT SERVICE!

Brittany F. 
Évaluation :
5

Very friendly staff

Scarlett N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Evelyn A. 
Évaluation :
5

The staff was very accommodating

JUDY C.  |  Expérience générale 
Évaluation :
5

I had a great first experience renting a truck with Uhaul. I really appreciate the great customer service and will return for all moving needs. Merci.

Brianna O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donaldo M. 
Évaluation :
5

Great location and Customer Service.

KAREN H. 
Évaluation :
5

Make sure truck is on E and check in gas more note of damages to the truck

DAVID W. 
Évaluation :
4

Very nice management

Traci L.  |  Premières impressions 
Évaluation :
5

Paul and his wife were super nice and helpful, and they are knowledgeable and informative. I look forward to doing business with U-Haul.

Paul E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stacia C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CALVIN S.  |  Expérience générale 
Évaluation :
5

Keep doing the great job that you are already doing!

Michael S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIELA G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derwin P. 
Évaluation :
3

This truck broke down twice one in a snow storm the other had to call roadside assistance gave truck back early was told I would get. Credit.

DAVIONE B. 
Évaluation :
5

Wonderful and responsibile facility managers. We are very happy with our choice in storage.

Tyler S.  |  Premières impressions 
Évaluation :
3

I would have rated higher but the unit next to us was frequently missing their payment and for some reason Uhaul would cancel our unit/account. They would fix it but it required me to come in and sign a contract. This happened twice.

David K.  |  Expérience générale 
Évaluation :
5

Continue to do what you are doing!

Michael S. 
Évaluation :
5

Great service

Tammie J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Octavio S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alyssa O. 
Évaluation :
5

Everyone was great in the office. Customer Service was outstanding. I have not one bad thing to say about this location. Thanks for being friendly.

Kenneth A. 
Évaluation :
2

Be clear when delivering instructions to customer

Jalisa R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Alfonso J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jalisha B. 
Évaluation :
4

Make sure all the equipments in the vehicle before it is rented out

Sonny P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen H.  |  Premières impressions 
Évaluation :
5

Check in and check out is way too complicated. Took me several minutes to take pictures, enter data, take more pictures, etc…. Between reservation, check in, and check out I had to submit and verify my credit card info three times.

Scott B. 
Évaluation :
5

Thank e

Darrell H. 
Évaluation :
5

Absolutely very impressed ,customer service is an plus. I was very pleased with the rental and the ladies were very professional and very helpful. Thank you so much!

CARLA C. 
Évaluation :
5

Best Storage Ever! Thanks!

Shiree W.  |  Expérience générale 
Évaluation :
5

s/o

christopher G. 
Évaluation :
5

Fantastic customer service! Friendly, professional staff who made us feel like valued customers in addition to providing clear instructions and answering any questions we had. I highly recommend them and this location.

Charity H. 
Évaluation :
5

The van I used had a great backup camera that showed up in the mirror, but out of reflex, since I couldn't really see out the rearview mirror when driving normally, I didn't look up and realize it was there until I had been using it for quite some time! So putting a little note on the dashboard or something telling people that there's a backup camera would be really helpful for people like me who aren't the most observant! Haha

Lauren M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIETTE B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sierra S. 
Évaluation :
5

It was a breeze and the folks over there were very kind and helpful.

ADRIAN T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley F.  |  Expérience générale 
Évaluation :
5

Always good service at this location.

JAMES H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john m.  |  Expérience générale 
Évaluation :
5

Excellent as always.

James H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter B. 
Évaluation :
5

S.O.

SHANELLE H.  |  Expérience générale 
Évaluation :
5

Dropped U-Haul off on thanksgiving's day using the app. Very easy & drop box key service made it a breeze. Park your U-Haul, snap a few picks & just drop your key inside of the slot at the front door & you are on your way!

Jeffrey D. 
Évaluation :
5

The world needs more people like them.

James P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jorge L.  |  Expérience générale 
Évaluation :
1

Very rude unprofessional

Breanna S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VERONICA G.  |  Expérience générale 
Évaluation :
5

merci 

Ruben E.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melanie A.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

sam a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Judy E.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TOREY D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauro H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

james l.  |  Expérience générale 
Évaluation :
3

For about 3 months I would submit my payment 2 days before the due date and for some reason every time I would submit a payment online, U-hall would never receive it. And I would always be charged a late fee, not sure if they were doing maintenance on their website but hopefully it's fixed for feature and curent customers.

Justin M.  |  Expérience générale 
Évaluation :
5

There was a few spider webs on my items that was in the storage unit, but otherwise no other problems. Overall the service I received was great. The mgmt team & staff was great!!

david b.  |  Expérience générale 
Évaluation :
5

Amazing people and amazing service!!!

KITARA R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryane R.  |  Premières impressions 
Évaluation :
5

They are professional and swift in making my U-Haul Storage rental experience a wonderful one. I will definitely refer my family and friends to this U-Haul. Thanks

yongseung l.  |  Expérience générale 
Évaluation :
4

Merci!

Andrea S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizzle H.  |  Expérience générale 
Évaluation :
5

I was never concerned about the security or cleanliness of my units. The owners and the staff were always friendly, courteous and helpful. My belongings were in exactly the same shape as when they were stored. The owners were a great help during my move and found me a last minute rental truck even though it wasn't from their facility. I couldn't have asked for more.

Tim T.  |  Expérience générale 
Évaluation :
1

Had a unit but they accidentally cancelled it and had to come back in to set up a contract all over again.

David K.  |  Premières impressions 
Évaluation :
1

They cancelled my contract by accident and I had to go in to set up a new contract

David K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chris m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ONDINA G.  |  Premières impressions 
Évaluation :
5

Suzanne and Paul were very helpful and made sure I understood costs, commitment, accessibility and insurance options. I found them to be friendly and professional.

LISA C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sandra S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chrisitia R.  |  Expérience générale 
Évaluation :
1

Very unorganized. Phone system is horrible. Call just so operators can hang up on you or leave you on hold for hour or more.

ALFRED G.  |  Premières impressions 
Évaluation :
5

Great doing business with Uhaul

Maria J.  |  Expérience générale 
Évaluation :
5

The online check-in/check-out r the truck didn't work well and I had to go inside. Not gonna lie, I was aggitated and aggrivated. They were SO nice and helpful that I cancelled my reservation for a storage unit at another facility and rented from them instead.... and even paid a little more for the unit. I feel the staff there is top notch. Je les recommande chaudement.

Judy P.  |  Premières impressions 
Évaluation :
5

The owners provided great service with a personal touch.

Meagan F.  |  Premières impressions 
Évaluation :
5

I still like the old technology because I was in America since 1979 for 42 years now & I was joined in the U,S Army for training & medication electrician School on U.S Army & I was joined Army National Guard ‍♀️ for 15 years too . When I lived closed to downtown Hotsprings National Park, AR. 9 years , I was lucky learned exercise walking backward with dancing together since 2009 . When I moved back to Carrollton , TX I still exercise with walking dancing together & walking backward for 14 years now so far so good because I haven't seen nobody walking backward with dancing  together same like me yet yahoo so far so good . Have U been downtown Hotsprings National Park , AR for vacation , holiday , travel yet because I knew there was more than 1 millions people visits downtown Hotsprings National Park , AR . every year too . Also , I remembered & knew there was 9 presidents visited downtown Hotsprings National Park , AR . for vacation , holiday , travel too . Also , I was learned , studied , & remembered all 46 presidents names , I can sing music song 46 presidents names from Hotsprings, AR too that why Presidents Bill Clinton , Donald Trump , & Joe Biden like me walking with dancing together . Also, when I moved in America in 1979 for 42 years ago , I remembered President Jimmy Carter in Television listen his name Jimmy Carter , now I believed President Jimmy cater is living longer than 45 presidents in America . President Jimmy Carter is 96 years old now yahoo because I still remembered all 46 presidents of America that I don't want to forget it so far so good yahoo .

PHUOC MINH L.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAGAI G.  |  Expérience générale 
Évaluation :
5

Los mejores en trato al cliente 7 años de servicio con U-Haul

Jose G.  |  Expérience générale 
Évaluation :
5

David and Susanna made our move easy. They were honest and very helpful. We appreciate them because this relocation could have been much more difficult than it was.

Ruth S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Elizzle H.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

petal c.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle T.  |  Expérience générale 
Évaluation :
5

Excelente servicio muy amables

Jaime B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jim S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shalitha S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marshall R.  |  Premières impressions 
Évaluation :
5

Pricing was perfect for a covered RV spot and even got a storage unit for my extras

Rojelio B.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

DAVID D.  |  Expérience générale 
Évaluation :
5

what i needed when i needed it. all good.

robert m.  |  Premières impressions 
Évaluation :
5

Excellent facility

TOM M.  |  Premières impressions 
Évaluation :
5

Susanna and her staff offer the best customer service with genuine kindness. I highly recommend this facility to anyone who have storage or moving needs. Thank you Susanna!

Luchana A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shalitha S.  |  Premières impressions 
Évaluation :
5

Wow..just wow! The owners at Country Club, Paul and Susanne are such amazing people. I'm so grateful to have met them. I initially rented a unit sight-unseen at a Public Storage and had a horrible experience. I chose not to accept that unit at Public Storage and found myself needing another storage ASAP. I reserved a unit at Country Club and Paul and Susanne were so kind and generous to me and made sure that I had everything I needed. The facility was clean, well-lit, climate controlled and dry. Paul and Susanne really went above and beyond not because they had to, but because they are truly genuine, virtuous people that care. Wherever you go, there you are..and sometimes that's exactly where you need to be. 5+ All the stars from me!

Bernice P.  |  Premières impressions 
Évaluation :
4

Experience was efficient and easy, only trouble I ran into was the map given to me was not accurate and did not give the direction to where the unit was located within the facility.

Darshankumar P.  |  Online Move In 
Évaluation :
5

Paul, the owner, went out of his way from the initial call to reserve the storage to moving in and completing all the simple paperwork into an easy and efficient process. The unit was clean and with wide access outdoors for my vehicle. Unlike some places, all of uhaul's employees are always in a cheerful mood. I plan on renting the unit out for years. Merci.

Richard g.  |  Premières impressions 
Évaluation :
5

Susanne in the front office was great! I would definitely use this location again.

Richard K.  |  Expérience générale 
Évaluation :
5

Very friendly and professional thank for been there.

John H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABEL M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARK E.  |  Expérience générale 
Évaluation :
5

Thank God for good people

SUSEN H.  |  Premières impressions 
Évaluation :
5

Susi, Paul and the team are exceptionally nice and always went above and beyond to help with and need or concern I had.

Kacy J.  |  Expérience générale 
Évaluation :
5

This was a great experience even in a tough time with an abrupt move with Covid. The managers were very helpful and went above and beyond for me even in a stressful time for them. I had planned on a couple months and it ended up being a year. All of my belongings were safe and in good condition (no water, mold, insect, or rodent damage). I was thankful for the great service and safety of everything!

Laura F.  |  Expérience générale 
Évaluation :
5

Suzanne, the manager is awesome. She took care of every detail is a professional and caring fashion. It felt like I was dealing with family. I really appreciate her efforts to make my customer experience so special. She's the best!

chris d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ernest S.  |  Expérience générale 
Évaluation :
5

Staff was very nice. Answered all my questions. Explained everything. Great experience.

Melinda S.  |  Premières impressions 
Évaluation :
5

Exelent service very clean property😁

Francisco M.  |  Premières impressions 
Évaluation :
4

Deducting one point Just bcuz it’s little pricy , the rest it was good

Maleeha G.  |  Expérience générale 
Évaluation :
5

Staff was very friendly and efficient

Stephen D.  |  Premières impressions 
Évaluation :
5

This is the only storage location I will ever use in the Dallas and surrounding areas. The staff go above and beyond to make sure you have a great experience with them. Moving is hard. They make it just a bit easier.

Michelle T.  |  Premières impressions 
Évaluation :
5

Owners are very kind and helpful, I won’t be going anywhere else for storage or transportation

Zachary G.  |  Premières impressions 
Évaluation :
5

These place is nice like my home and the staff very helpful and kind to dale with I like them so much.

MUSTAFA A.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Shonda P.  |  Expérience générale 
Évaluation :
5

Suzanne and staff very courteous. Excellent customer service.

PHYLLIS H.  |  Expérience générale 
Évaluation :
5

Very good experience

JUDY C.  |  Premières impressions 
Évaluation :
4

eregrO

Melissa S.  |  Premières impressions 
Évaluation :
5

Excellent and friendly service I would definitely recommend others for U-Haul storage

SHIRAZ B.  |  Premières impressions 
Évaluation :
5

Susanne and her husband were really nice and helpful. The facility is very clean and safe. It was a good experience and I would rent again.

Davee S.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

MICHAEL K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cecilia S.  |  Premières impressions 
Évaluation :
5

The managers live onsite and are truly one of the nicest people I've met! I definitely want to keep my storage after our move is done!

Jessica G.  |  Premières impressions 
Évaluation :
5

Susanne and David are always so nice, pleasant and extremely helpful.

Jennifer B.  |  Premières impressions 
Évaluation :
1

Yo me mudé en enero y no se porque no me cerraron contrato

Alexander M.  |  Expérience générale 
Évaluation :
5

As soon as your greeted at the door, you know you are in the right place. Susanna provided excellent customer service and so friendly. During these difficult times we need people to show kindness and empathize the struggles all Texans are having and Susanna understands. I truly recommend you use this facility for your storage needs.

Luchana A.  |  Premières impressions 
Évaluation :
4

Was able to get truck and storage at same place. Saved me time and money.

UHAUL B.  |  Premières impressions 
Évaluation :
5

The staff was very helpful, and very kind.

Kristin M.  |  Expérience générale 
Évaluation :
5

Had been told by central U-Haul of different facility on S35-E Carrollton, I drove there and found it was closed permanently. Was disappointed to not be given proper information from them. Drove over to this facility in Carrollton and they were able to help me immediately, and were very kind and helpful to us

Kristin M.  |  Premières impressions 
Évaluation :
5

My experience with U-Haul was a great one since day one. The husband and wife duo was so friendly and they're customer service was amazing! Thanks to you both.... S Pipkins

Sabrina P.  |  Expérience générale 
Évaluation :
5

It was a great storage facility I'm just sorry I didn't need it longer. Very convenient and very friendly and helpful staff.

Marina R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kendrick W.  |  Expérience générale 
Évaluation :
5

Paul and the rest of the staff have always been very professional and helpful. They're also friendly and courteous at all times.

Tim T.  |  Premières impressions 
Évaluation :
1

After five years of renting a storage unit and to find out my lock was cut off by a mistake things happen but the day I come to take my things out the manager was so unfriendly I will never again rent a storage unit from this location again repeat never again.

SHARONDA W.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lynn P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Katherine S.  |  Premières impressions 
Évaluation :
5

My experience was the best I've ever had. Suzanne and Paul were so thoughtful and they put their customers first. Service was outstanding, they were very professional, kind and accommodated all my needs. They went far and above my expectations. It was bittersweet to leave the storage because they made me feel like family. I will always go to them for all my rental needs. Thank you Suzanne and Paul, Edith

Edith C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PHYLLIS H.  |  Premières impressions 
Évaluation :
5

Friendly and helpful

CAROL E.  |  Online Move In 
Évaluation :
4

Satisfied customer

KEITH W.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kara P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREG H.  |  Expérience générale 
Évaluation :
5

Wonderful mgmt team and great storage facility. Should I need future storage I will certainly be back.

Misty R.  |  Expérience générale 
Évaluation :
1

Elevator broken for months, lights in the hallway barely came on. Husband and wife very rude during move out. Had a storage there for years and when it can time to move out they said we owed because we didn't tel them we left. No we didn't tell them, we told another representative that worked the front desk that day. The wife said rudely, "how are we supposed to know you moved?" You should trust us, we've been there for years! I referred my daughter there for a storage but I had her move out of it because their rude! And the husband could give two shits. He was busy walking their dogs. Never Again!

DONALD L.  |  Expérience générale 
Évaluation :
4

It has been a great experience working with UHaul!

Jennifer B.  |  Expérience générale 
Évaluation :
5

Very friendly and helpful couple while maintaining social distancing protocols. Van was clean and sanitized. Storage unit very convenient. Excellent experience.

Theresa D.  |  Premières impressions 
Évaluation :
5

The managers of facility were excellent and very helpful. I highly recommend this facility to anyone who needs storage services.

Gary L.  |  Expérience générale 
Évaluation :
5

Susanne, Thank you so much for an incredible experience with your company. The customer service at your location was wonderful. I look forward to doing business with you again and will refer my friends and family.

Susan M.  |  Expérience générale 
Évaluation :
4

Staff is great and helpful, I have no complaints, will use again.

Virginia S.  |  Expérience générale 
Évaluation :
5

The staff is the best!! I always have questions and they were very patient with me. I will use uhaul again in the future for storage needs. Merci

Cristian R.  |  Expérience générale 
Évaluation :
5

Wonderful people very professional and efficient thank you paul and Susanne for helping me .

Norman A.  |  Premières impressions 
Évaluation :
5

I love Suzanne and Paul I truly think that they're amazing people even though my experience was horrible it wasn't their fault. When I was on a time crunch and a physical disability the people in my world failed me. They tried to help me but on my last load of stuff I think Paul misunderstood me and threw it all away I had told him that I had to go home and take my medicine and eat and after I eat sometimes pass out from a surgical condition so I was gone an hour and a half and the rest of my clothes and all of my tile for my house my TV my cart and all kinds of things we're just lost I've been staying in bed eating tranquilizers ever since. I don't think that they understood that I was having to move everything by hand and I'm 58 years old it's not easy

Carla H.  |  Expérience générale 
Évaluation :
5

The folks running this went above and beyond to help me even during a very busy and stressful time with the Covid-19 issues and Dallas going into lock down. Facility is very well maintained and I like the location.

Laura F.  |  Premières impressions 
Évaluation :