I would have rated higher but the unit next to us was frequently missing their payment and for some reason Uhaul would cancel our unit/account. They would fix it but it required me to come in and sign a contract. This happened twice.David K. | Expérience générale
Customer Reviews for U-Haul Storage at Country Club - Carrollton
Pour nous contacter
Carrollton, TX 75006
(N Of Belt Line Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 5h pm
- Sam : 8h am à 4h pm
- Dim : 10h am à 3h pm
- Retour client 24 heures
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Continue to do what you are doing!Michael S.
Great serviceTammie J.
Le client n'a pas laissé de commentaire.Octavio S. | Expérience générale
Le client n'a pas laissé de commentaire.Alyssa O.
Everyone was great in the office. Customer Service was outstanding. I have not one bad thing to say about this location. Thanks for being friendly.Kenneth A.
Be clear when delivering instructions to customerJalisa R.
Le client n'a pas laissé de commentaire.Alfonso J.
Le client n'a pas laissé de commentaire.Jalisha B.
Make sure all the equipments in the vehicle before it is rented outSonny P.
Le client n'a pas laissé de commentaire.FRANK L.
Le client n'a pas laissé de commentaire.Karen H. | Premières impressions
Check in and check out is way too complicated. Took me several minutes to take pictures, enter data, take more pictures, etcâ€¦. Between reservation, check in, and check out I had to submit and verify my credit card info three times.Scott B.
Thank eDarrell H.
Absolutely very impressed ,customer service is an plus. I was very pleased with the rental and the ladies were very professional and very helpful. Thank you so much!CARLA C.
Best Storage Ever! Thanks!Shiree W. | Expérience générale
Fantastic customer service! Friendly, professional staff who made us feel like valued customers in addition to providing clear instructions and answering any questions we had. I highly recommend them and this location.Charity H.
The van I used had a great backup camera that showed up in the mirror, but out of reflex, since I couldn't really see out the rearview mirror when driving normally, I didn't look up and realize it was there until I had been using it for quite some time! So putting a little note on the dashboard or something telling people that there's a backup camera would be really helpful for people like me who aren't the most observant! HahaLauren M.
Le client n'a pas laissé de commentaire.JULIETTE B.
Le client n'a pas laissé de commentaire.Sierra S.
It was a breeze and the folks over there were very kind and helpful.ADRIAN T.
Le client n'a pas laissé de commentaire.Ashley F. | Expérience générale
Always good service at this location.JAMES H.
Le client n'a pas laissé de commentaire.john m. | Expérience générale
Excellent as always.James H.
Le client n'a pas laissé de commentaire.Peter B.
S.O.SHANELLE H. | Expérience générale
Dropped U-Haul off on thanksgiving's day using the app. Very easy & drop box key service made it a breeze. Park your U-Haul, snap a few picks & just drop your key inside of the slot at the front door & you are on your way!Jeffrey D.
The world needs more people like them.James P. | Premières impressions
Le client n'a pas laissé de commentaire.Dennis D.
Easy process when staff is exceptional.John B.
Le client n'a pas laissé de commentaire.Greg R.
They were nice and served for customers very well. The truck I rented was not dirty, but it was not in a good codition. It's kinda older and worse than other Uhaul locations' trucks. Everything was fine except the truck. They should bring some newer trucks.Kyle K.
Le client n'a pas laissé de commentaire.Gun C.
Le client n'a pas laissé de commentaire.MARKYSHA F.
Le client n'a pas laissé de commentaire.Jorge L. | Expérience générale
The truck was clean but when we pulled out the ramp it was covered in shards of glass that I had to clean up. Which lets me know the ramp was not inspected after the last use. With a quick sweet I was good to go.REBECCA M.
Le client n'a pas laissé de commentaire.HAMMAD S.
Le client n'a pas laissé de commentaire.Eric N.
Very rude unprofessionalBreanna S. | Expérience générale
Le client n'a pas laissé de commentaire.MOLLY M.
Le client n'a pas laissé de commentaire.Matthew S.
Le client n'a pas laissé de commentaire.JAMES H.
Le client n'a pas laissé de commentaire.VINCENT M.
This is my fourth time renting a truck here and is always a very good experience, kudos for the owners!ALEJANDRO G.
Le client n'a pas laissé de commentaire.VERONICA G. | Expérience générale
Staff was very courteous and professional.JOE S.
merci Ruben E. | Expérience générale
Nothing, Service was awesome with every employee i met. This location is wonderful! The lady that took care of my reservation on Sunday a doll. Susanne and Mr Paul we're wonderful! They made me smile after a trying day! Great Customer Service! Thank you again!Krystin B.
Le client n'a pas laissé de commentaire.LAI S.
The after hours return process is a pain! But, I understand the need-Patricia G.
Le client n'a pas laissé de commentaire.Melanie A. | Online Move In
Le client n'a pas laissé de commentaire.sam a. | Expérience générale
Le client n'a pas laissé de commentaire.Jisung K.
I had a very nice experience, but one thing I miss is, I filled the gas tank full, but when when i took, it was only 90 %. It would be good if you compensate somehow.Nagesh P.
Le client n'a pas laissé de commentaire.JUDITH E. | Premières impressions
The Staff at the Location was Great!!! Sadly - Your APP - is not very good!!! I tried 6-7 times to get a picture of the gas gauge/mileage - which never worked - so I had to go into the office and get them to check me out! They were very helpful and reported this seems to be a COMMON issue!Theodore T.
I was a little unclear on why I would upload my TX DL info and still have to show it in person? Other than that, all was good bThomas G.
This location exceeded my expectations. Paul provided fast and friendly service.Randall D.
Great experience with friendly, caring and helpful customer service at this location!Paula R.
I ended paying much more than I expected due to the mileage charges. A one bedroom apt took two trips, full, but the website recommended this size truck for a one bedroom apt.Marcelo R.
Le client n'a pas laissé de commentaire.Lori T.
Le client n'a pas laissé de commentaire.TOREY D. | Premières impressions
This location l give 10/10 very helpful and friendly..Good customer serviceKudakwashe M.
Nicest, friendliest, most helpful service anyone could ask for. The online experience was overly complex and frustrating, but the people at the service center made everything right and with a smile.Russell B.
Have better maps of storage unit locations and how to get to them.TERENCE D.
I used so many different U-Haul location to rent trucks but I will never rent anything from this location again.Ugur I.
Le client n'a pas laissé de commentaire.Rosario J.
Great service. Will return whenever I need to rent U-Haul again.Nitin P.
Paul was terrificGary S.
The lady who helped me was amazing. She was so nice.Kristina P.
Merci!Andrea S. | Premières impressions
Le client n'a pas laissé de commentaire.Federico G.
Le client n'a pas laissé de commentaire.Esther M.
Had a unit but they accidentally cancelled it and had to come back in to set up a contract all over again.David K. | Premières impressions
All is wellScott M.
Le client n'a pas laissé de commentaire.Latasha J.
Le client n'a pas laissé de commentaire.ONDINA G. | Premières impressions
Suzanne and Paul were very helpful and made sure I understood costs, commitment, accessibility and insurance options. I found them to be friendly and professional.LISA C. | Premières impressions
Le client n'a pas laissé de commentaire.MICHAEL B.
This location is particularly easy to check in and out of. Staff friendly and helpful.Kenneth K.
Le client n'a pas laissé de commentaire.Samuel L.
The staff is very personable! Thank you for a great experienceTamara W.
Very unorganized. Phone system is horrible. Call just so operators can hang up on you or leave you on hold for hour or more.ALFRED G. | Premières impressions
The online check-in/check-out r the truck didn't work well and I had to go inside. Not gonna lie, I was aggitated and aggrivated. They were SO nice and helpful that I cancelled my reservation for a storage unit at another facility and rented from them instead.... and even paid a little more for the unit. I feel the staff there is top notch. Je les recommande chaudement.Judy P. | Premières impressions
Le client n'a pas laissé de commentaire.Billy W.
The owners provided great customer service.Meagan F.
Le client n'a pas laissé de commentaire.Cheryl T.
Le client n'a pas laissé de commentaire.Adebayo T.
Le client n'a pas laissé de commentaire.James B.
Suzanne and Paul are the reason I use this location and will continue to do so as long as I live in the area! Their customer service is BEYOND AMAZING! Everything is always well maintained and clean. This location should be used as the standard for all UHaul locations as far as the high level of expertise they have and how they manage not only the vehicles but also the property!Clarica M.
Make sure that customers get their full time. If it takes a while for an approval that should be something you let the customers know.Casundra W.
Owners were very friendly and helpful. The rental process was straightforward and pain free. I will be sure to return.Anthony V.
Le client n'a pas laissé de commentaire.Michael G.
Wonderful experience.Maria J.
The lady at the counter was very pleasant and nice.Mark L.
Everything was excellentDonna P.
Le client n'a pas laissé de commentaire.Calvin B.
Nothing,this location has exceeded my expectationsSamuel A.
Le client n'a pas laissé de commentaire.phillip Z.
Great service great customer service very helpful. I'll give it a five star! Thank you. Great managementJose A R.
Le client n'a pas laissé de commentaire.Luiz W.
Le client n'a pas laissé de commentaire.Felicia Z.
Le client n'a pas laissé de commentaire.Tim C.
Susanne was great. Very friendly and personable. We actually sat and chatted for about a half hour. Je les recommande fortement.Joshua M.
Le client n'a pas laissé de commentaire.petal c. | Premières impressions
I love and appreciate the customer service from Susanne. It's not seen so much anymore. She made the experience pleasant by providing a more personal customer service experience.Natalie C.
Paul and Addie were GReaT ðŸ'ðŸ¾ to meâ€¦ I really like ðŸ'ðŸ¾ the calling to verify/check on me when I was lateâ€¦ in doing SO they were warm and welcomingâ€¦ asking if I needed anythingâ€¦ displaying professional concernâ€¦. YeS ðŸ™ŒðŸ¾ ðŸ'ðŸ¾ ðŸ™ŒðŸ¾ I made a great choiceâ€¦Talitha G.
Le client n'a pas laissé de commentaire.Jim S. | Premières impressions
Le client n'a pas laissé de commentaire.DUSTIN R.
Le client n'a pas laissé de commentaire.Addie W.
Pricing was perfect for a covered RV spot and even got a storage unit for my extrasRojelio B. | Premières impressions
The reserving of vehicles is difficult with the changes since Covid. Two parts of registering were out of sort. 1. Verifying account code entry. 2. Drivers License capture and scan incomplete.Barbara W.
Nothing, it was great.William W.
Le client n'a pas laissé de commentaire.David D.
Excellent Customer Service and would highly recommend them.LEE R.
what i needed when i needed it. all good.robert m. | Premières impressions
Excellent facilityTOM M. | Premières impressions
Le client n'a pas laissé de commentaire.Darlene S.
Please, stay the same. Wonderful Job, in dealing with people. Merci.Brian B.
Check headlights on truck ours seemed out alignment and not very brightDonna J.
Manager Paul was very welcoming and helpful. He is the sweetest person i have seen and i would recommend this location.VYSHNAVI N.
There was a lady at the pick-up location who was very nice and kind as well as willing to help the customer. Definitely, it was great customer service! Thanks,Murat S.
Le client n'a pas laissé de commentaire.Yongseung L.
Despite checking in online and uploading my drivers license online the truck was not ready. They had to take another copy of my DL and I had to sign numerous papers. This process took 30 minutes or so. Then I had to go to the truck and they instructed me to go online and finish the order. Overall, much longer than I expected.Richard M.
Wow..just wow! The owners at Country Club, Paul and Susanne are such amazing people. I'm so grateful to have met them. I initially rented a unit sight-unseen at a Public Storage and had a horrible experience. I chose not to accept that unit at Public Storage and found myself needing another storage ASAP. I reserved a unit at Country Club and Paul and Susanne were so kind and generous to me and made sure that I had everything I needed. The facility was clean, well-lit, climate controlled and dry. Paul and Susanne really went above and beyond not because they had to, but because they are truly genuine, virtuous people that care. Wherever you go, there you are..and sometimes that's exactly where you need to be. 5+ All the stars from me!Bernice P. | Premières impressions
Experience was efficient and easy, only trouble I ran into was the map given to me was not accurate and did not give the direction to where the unit was located within the facility.Darshankumar P. | Online Move In
Paul, the owner, went out of his way from the initial call to reserve the storage to moving in and completing all the simple paperwork into an easy and efficient process. The unit was clean and with wide access outdoors for my vehicle. Unlike some places, all of uhaul's employees are always in a cheerful mood. I plan on renting the unit out for years. Merci.Richard g. | Premières impressions
Le client n'a pas laissé de commentaire.Rachel F.
Very friendly and professional thank for been there.John H. | Premières impressions
Le client n'a pas laissé de commentaire.ABEL M. | Premières impressions
Thank God for good peopleSUSEN H. | Premières impressions
Suzanne, the manager is awesome. She took care of every detail is a professional and caring fashion. It felt like I was dealing with family. I really appreciate her efforts to make my customer experience so special. She's the best!chris d. | Premières impressions
Staff was very nice. Answered all my questions. Explained everything. Great experience.Melinda S. | Premières impressions
Exelent service very clean property😁Francisco M. | Premières impressions
Staff was very friendly and efficientStephen D. | Premières impressions
Owners are very kind and helpful, I won’t be going anywhere else for storage or transportationZachary G. | Premières impressions
Very good experienceJUDY C. | Premières impressions
Le client n'a pas laissé de commentaire.Cecilia S. | Premières impressions
Susanne and David are always so nice, pleasant and extremely helpful.Jennifer B. | Premières impressions
Was able to get truck and storage at same place. Saved me time and money.UHAUL B. | Premières impressions
Friendly and helpfulCAROL E. | Online Move In
Satisfied customerKEITH W. | Premières impressions
Wonderful people very professional and efficient thank you paul and Susanne for helping me .Norman A. | Premières impressions
Paul was very helpful and attentive to my needs.Brenda S. | Premières impressions
I was very pelases with the service.Juana G. | Premières impressions
Great customer service!Leslie M. | Premières impressions
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!