Customer Reviews for U-Haul Storage at I-20 and Pearson

373 évaluations

3001 White Blvd   Pearl, MS 39208

(601) 933-9505

Consulter la carte de l'établissement

Heures d’ouverture

  • Mon-Sat: 8 am–5 pm
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(601) 933-9505

3001 White Blvd
Pearl, MS 39208

Services dans cet établissement :

Heures d’ouverture

  • Mon-Sat: 8 am–5 pm
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Entreposage de bateau
  • Entreposage de VR
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

Customer service is horrible. Hwy 80 east pearl. Horrible

Angela S  |  Expérience générale 
Évaluation :
5

Good customer service at the facility

KEVIN D  |  Premières impressions 
Évaluation :
5

Everyone was so helpful and friendly. If I ever need a storage building or unit, I will be back. You're all ROCK STARS.....

Tina H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRYSTAL G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda T  |  Expérience générale 
Évaluation :
5

only one day i Can't get out because wasn't know was until certain hours open..

jose n  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Madhuree P  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Wanda S  |  Expérience générale 
Évaluation :
5

Kadeja was very helpful and nice . I enjoy coming to this location cause of the friendliness

Karissa d  |  Premières impressions 
Évaluation :
4

S.O.

La T  |  Online Move In 
Évaluation :
5

Every one was great and very professional and helpful, I was well satisfied with their service

Gerald W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Teisha B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kelvin C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Silvester T  |  Online Move In 
Évaluation :
5

Very good

Kelvin C  |  Premières impressions 
Évaluation :
1

Please take this number out of the system. She no longer has this number. Why do I have to keep saying that? I don't know where the child is, I pray she's well. I don't even know her. But I do know I want y'all to stop calling this number, stop sending messages/links to this number. Darling, just take it out the system. How hard is that?

SHANEQUA C  |  Expérience générale 
Évaluation :
1

I want a full refund unit was not ready, office clerk ignored us could not get in unit, and management would not answer calls so I could get in my unit.

Alison V  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carolyn H  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas M  |  Expérience générale 
Évaluation :
5

my stuff stay safe ithe i rent another unit for orher things the i need to storage

jose n  |  Expérience générale 
Évaluation :
1

You can't have a climate controlled warehouse and place the temperature permanently at 90 degrees! When asking the manager about this she told us to move if we didn't like it. We have rented at this location for over seven years.

mike l  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas W  |  Expérience générale 
Évaluation :
3

Gate code didn’t work and still don’t plus the locking mechanism on the door is broken so I can’t lock my storage until that’s fix but got to be able to get through the gate first because that problem still hasn’t been resolved

Christopher H  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Megan G  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

terrie b  |  Expérience générale 
Évaluation :
5

The Manager is amazing! She multi-task in a frustrating moment with tons of people with a smile on her face, placed everyone at ease. I'm sure everyone was month-end moving their belongings from point a to b some not by choice… again in a buddy building, she made it happen… you did that! Merci.

Larry B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tiara P  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DERRICK J  |  Expérience générale 
Évaluation :
1

I had the worst service here! My items were secured but there are nobody that's never in that office. We always have to get in contact with other uhaul places n they lied on certain stuff. I would never go back here again. It's just sad. The could be in need of help n they don't have anybody that can help. They never answer the phones.

Tamiaya H  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

yvette c  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason W  |  Expérience générale 
Évaluation :
3

Initial storage unit was filled with trash and the access remote I had stopped working. The new unit I was assigned was outside the security gate.

Serdarion L  |  Expérience générale 
Évaluation :
5

The employee that I have had the pleasure of meeting several times was very professional at all times. I really appreciate that because any move can be very stressful. Thank you for everything

Ronda D  |  Expérience générale 
Évaluation :
5

Unit was open and broken glass and miscellaneous trash inside the unit and no lock inside the unit.

cj o  |  Online Move In 
Évaluation :
4

Just dirt appearing in room

Octavian S  |  Expérience générale 
Évaluation :
5

Our young lady that helped us was awesome!!

weston W  |  Premières impressions 
Évaluation :
4

Only thing I didn't like is when they moved from the store to the other place at the hwy 80 store, no one told us and when you go stand by the door to read the sign the alarm goes off so you can't really read the sign.

Leighann K  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry R  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Barry R  |  Premières impressions 
Évaluation :
5

I called. We are moving there soon.The ladies were sweet, caring , respectful, and so knowledgeable of their jobs. I will personally go share a hug with them when we move. I collide not want better service. They represent U Haul with class. GOD Bless all of them.

Cheryl B  |  Premières impressions 
Évaluation :
1

Worst experience ever.

Amber M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charresa W  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STACY R  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CATHERINE C  |  Expérience générale 
Évaluation :
5

👍

Sheilia L  |  Expérience générale 
Évaluation :
4

Staff was helpful

Gerald W  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donna B  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHAD H  |  Expérience générale 
Évaluation :
4

Pleasant very pleasant visit.

julie m  |  Premières impressions 
Évaluation :
1

Could not get into my storage

Kisha F  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tiara n  |  Premières impressions 
Évaluation :
5

This Uhaul storage and truck rental really is convenient! Staff made move in and out a pleasant experience. Payment system is easy. Storage facility is safe and secure. Kadejia went above and beyond when checking out of the storage and returning the truck. Demarcus and Ledarrius answered all my questions when I rented the truck. Nice and professional when I was already stressed with moving! Would definitely recommend using this Uhaul truck rental and storage facility!

Lisa L  |  Expérience générale 
Évaluation :
5

I used U-Haul Storage for more than 4 months in fact I still have other household stuff in their storage unit with climate control. When my daughter moved several years ago they used U-Haul van to move their P another location. If ever needed I would definitely use them again. The staff are all knowledgeable and friendly I never saw them without a smile. Good staff and clean facilities what more can a person want. Yes the prices are reasonable. My thanks to the staff for their helpful advice and friendly attitude.

Jean C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHAD H  |  Premières impressions 
Évaluation :
5

AlwaysBeReal

CHaz L  |  Expérience générale 
Évaluation :
5

The entire staff was great. The new Asscociate, Clarence was awesome. Everyone worked well together between locations as my situation presented some challenges. Again, the staff was fantastic.

Tina J  |  Premières impressions 
Évaluation :
5

Great working with U-Haul

MICHAEL M  |  Online Move In 
Évaluation :
5

Woooooow

Kenneth g  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hakim A  |  Expérience générale 
Évaluation :
5

Everyone was super nice n helpful. I will definitely refer U-Haul to everyone. Thank u to the staff today at the E Hwy 80 pearl, ms

Melissa W  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD J  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAMAR S  |  Expérience générale 
Évaluation :
5

I have rented 2 units one is controlled and the other isn’t but I am happy with both of them.

Jean C  |  Premières impressions 
Évaluation :
1

Our RV was damaged by rats while at the U-Haul storage facility at I-20 and Pearson Rd. When we got it out of the shop after $800 worth of repairs for damage received while parked at the U-Haul facility we found someone was parked in our storage space. Reaching management was very difficult to reach. Not on site and impossible to reach by phone. Overall our experience after the former managers left was terrible. I-Haul should be able to do better!

Lorie T  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adam C  |  Expérience générale 
Évaluation :
5

Rented an indoor storage unit for three years with no problems. The move out was straight forward. Everyone was very helpful.

Keith C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LAMAR S  |  Premières impressions 
Évaluation :
2

Mrs Becky, her husband, and their staff was nice and very accommodating but everything changed with The NEW MANAGEMENT. There is no person to person for security and assistance purposes. I HATED that we had to go on HWY 80 for help.. very inconvenient!

LINDA M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shonda B  |  Premières impressions 
Évaluation :
5

Awesome !!!!

Kenneth g  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Victor M  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

billy D  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TYLER D  |  Expérience générale 
Évaluation :
5

I call the 1800 number the guy I talked to was very rude and call other people that worked for Uhaul Liars. I was surprised

Hakim A  |  Premières impressions 
Évaluation :
1

I had the worst experience I’ve ever had in my life

MARY T  |  Online Move In 
Évaluation :
1

Unit was infested with rats when I mentioned it to staff they asked we had food in the unit and we did not. Then she commented that a couple units down had Popeyes chicken in it

Freddie A  |  Expérience générale 
Évaluation :
2

I completed the online move-in process and had a family member go to the storage to ensure the code worked and unit was ready as I would not arrive before the office closed and wanted to be able to address any issues while the office was open. The access code did not work. I called the office and one of the staff members checked the code after they got off and the access code indeed did not work. I was told I could receive assistance the next morning; however, my uhaul truck rental was in fact due the next morning. I contacted customer service to extend my rental and spoke with KaDejia from the office regarding access to the unit. The next day, I was still unable to get in as the access code still did not work. I was eventually let into the gate that afternoon by the staff so I was able to unload the truck and finally was able to access the unit myself after 2 days. My move-in process was stressful and did not go well at all; however, KaDejia remained professional throughout the entire situation and eventually was able to resolve the issue.

Jamesa P  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LARRY C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Earl C  |  Premières impressions 
Évaluation :
1

Poor customer service and poor training is being done. We were Lock in the gate for over 20 minutes and could not get out and when call for help it took them a little over 25 minutes just to get us some help to be able to get out of the locked gate . That was extremely exhausting and frustrating to be locked inside of U-Haul because the gate would not open. And when the worker got there and tried to pop the gate open with the popper that they gave us to unlock the gate even they could not unlock the gate with the popper that they gave us to unlock the gate. Better training is needed at the highway 80 location in Pearl that we open our storage unit up with.

Sidney W  |  Expérience générale 
Évaluation :
5

I did my initial rental with Cody. He was great! I checked out with Rebecca and she's awesome as well. I will definitely return for future rentals.

natasha j  |  Expérience générale 
Évaluation :
5

Very customer friendly

MICHAEL B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kensheda B  |  Premières impressions 
Évaluation :
3

When we rented the space we were told that we would get 1 month free . Told by manager that wouldn't honor the arrangement. To late to rent elsewhere. Late one month was told sign up for auto pay they would refund the late fee never saw it .

Milton C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawnisty M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIMMY M  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

STEPHANIE H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADAM W  |  Expérience générale 
Évaluation :
1

My family and I were locked in the storage unit for an entire hour due to our keys not working. The employee knew of this and stated that he would stay to let us out. Instead he left us locked inside of the storage unit. The manager did not show any concern or care for what happened after I spoke with her. This was the worst experience I've ever had with uhaul and I do not plan to be using this moving company ever again.

Raushauntriss B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley T  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Sharon C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ZACHARY M 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Marisa g 
Évaluation :
5

The only thing I do not like is signing up for a particular. Location and few days before the a actual date, the location to pick the truck is changed and further out and you re not able to take it the original location, that automatically means will go over mileage which is not fair.

CaTina H 
Évaluation :
5

N.D.

CALVIN S 
Évaluation :
5

So far, everything has been very good

David M  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Victor M  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dee C  |  Expérience générale 
Évaluation :
3

Je

STEPHANIE H  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Alexander H  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LATONYA T  |  Premières impressions 
Évaluation :
5

Ms. Rebeca and her staff are absolutely amazing! I've always been treated like family. I will keep my belongings in her units for a good long time (if not needed out before ). I appreciate their hard work and friendly attitudes. I'm one happy customer!

KAREN B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAMELA P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tanisha W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joshua F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FELECIA K  |  Expérience générale 
Évaluation :
5

Friendly customer service

JEFFERY W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHARON W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Derick c  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JENNIFER W 
Évaluation :
1

I was initially assigned a unit that was already taken and had a lock on it. The clerk re-assigned a different unit and stated that the manager would contact that following Monday. I called the manager, since she never reach out to me to explain what took place. The manager tried to charge me extra for the unit they had to reassign. It was not an error on my part, therefore I shouldn't be penalized by paying extra. They assign the units not me. They are trying to make me pay for their mistakes. When I requested to speak to the manager's DM about the issue, she stated that she will call me back. I haven't heard back from her. This is unprofessional and not the proper way to conduct business. I wouldn't recommend this place to anyone. They are unorganized and trying to jip people out of money. Just pitiful

Coretta L  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JIMMY C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADAM W  |  Premières impressions 
Évaluation :
5

Give your on site workers a raise for having to deal with the multitude of inept efforts made by the liars who answer phones and intentionally mislead and outright lie to customers. On site location staff was polite, funny, and patient. However this staff had to be as we progressed thru a baker's dozen of lies, ignored specification requests, and incorrect information which had previously been twice verified. Definitely don't rely on U-Haul to fit into your BUDGET as all online and o. Phone pricing and specs will not be adhered to! Perhaps this is why their competition went with BUDGET. Perhaps better buisness practices would be to complete changes and specs input and communicated by customers while adhering go quoted prices or even better verifying availability of all products before selling things you don't have available or simply don't exist, and my personal favorite, products that aren't even offered or in existence at locations.

Adam W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MELVIN P 
Évaluation :
4

Just didn't have truck I requested, but did find me a smaller truck. If need a truck will surely check this location!

Sybil S 
Évaluation :
5

Great customer service!

Vishal P  |  Expérience générale 
Évaluation :
5

The agent was very nice and helpful…Her attitude and attentiveness need to be applauded…Very easy process

KHALILAH S 
Évaluation :
5

The truck seemed to have a lot of rattles but performed well. The customer service lady that handled my check out was very helpful and nice. When I returned it the lady on site at that time was not as pleasant but I will say it was close to 5 p.m. and she had a customer. She was direct, asked if I was dropping off, I said yes and she replied leave the key and she would handle it. I explained I didn't drive as many miles as I stated and wanted to work out the adjustment, she replied she would do it when she check truck in and would send receipt via email. I would still use this location and even recommend it.

Lee L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew M 
Évaluation :
3

Proper inspection of vehicle Ensure vehicle maintenance is properly completed Improve communication not just rely on automated systems Improve customer service

CALVIN P 
Évaluation :
5

My entire storage experience was very positive. Becky was wonderful & ever so helpful.

Barbara S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shawnisty M  |  Premières impressions 
Évaluation :
5

The manager Becky Collins embodies excellent customer service. She went above and beyond to help us both at the time of our initial rental and again at the time we were removing our items from storage.

LARRY K  |  Expérience générale 
Évaluation :
1

The truck was damn awful. It could barely go. We had to roll down the windows to somewhat breathe because of the STRONG smell of exhaust and gas.

WENDY B 
Évaluation :
1

Everything was good when we placed it in the unit, and it was moldy and mildewy, and damaged had insurance for the unit and stuff I have to call on Monday to see what happens from then..

KIMBERLY A  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leonard M  |  Expérience générale 
Évaluation :
1

I reserved a u haul on Friday morning 5/28/2021 and when I arrived about 1:25 my u haul had been given to another customer. I had hired people to help me move etc. I couldn't move until sunday the 30th which put me in a terrible situation. I have rented from u haul for years, I was very disappointed in the service this time. Paula Conerly

PAULA C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HALEY R 
Évaluation :
5

There are closer Uhaul locations near me but this was the friendliest service I have ever received! The lady on Hwy 80 gave me exact location because I got lost and she was quite friendly too! Once I knew where I was going the location was fine!

RHONDA B 
Évaluation :
5

Rebecca Collins was very helpful, cordial, and hospitable. She is a valuable asset to U-Haul.

LARRY K  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KENISHA S  |  Expérience générale 
Évaluation :
2

I had reserved a large unit, when u checked in the head aid it off them. I am making a cross country nice and NEEDED the largest unit. Now I have to rent a SECOND UNIT.

Kathy D  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karie K  |  Premières impressions 
Évaluation :
5

The lady there was the nicest most helpful person and you just don't see that very often! The whole thing was a very pleasant experience! Fortement recommandé!

Shannon D  |  Premières impressions 
Évaluation :
5

Rebecca ( Becky ) Collins has been incredible. I am not sure there is enough room to explain how professional yet compassionate she has been. She is fair and firm yet very understanding. She runs a great office there. She stays in contact not just through an email or text but she stays on top of things with a personality and a tone of voice. Sadly these days that is sorely missed. I am also a business owner in the local area and I highly recommend her facility and or Rentals to anyone that I talk to.

Richard R  |  Expérience générale 
Évaluation :
5

Rebcca was amazing! She was extremely helpful, very knowledgeable, and above all very kind. I truly reccomend the 1-20 Pearson Road location.

Tiffany A  |  Premières impressions 
Évaluation :
4

I was originally supposed to pick up a 26' truck from the Florence location which was close to my storage unit. The truck was not on the lot as the customer that had it before me failed to return it and kept it even though the system gave her an error. The office admin at Florence called her and she stated she was keeping it. This lead them to look for another truck for me. Two stores later and one was located in Pearl. Upon arrival there Rebecca was a peach. She was great to work with and gave us 20 extra miles for our troubles. After getting the truck I called uhaul in regards to a $50 guarantee that the truck would be on the lot. The CSR argued with me that it was not owed back to me even though it clearly was. After some time she refunded the $50 to me.

JOHN M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

DERRICK B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debbie D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Velasquez P 
Évaluation :
3

Better customer service and follow through.

dexter j 
Évaluation :
5

The staff has been exceptionally friendly, professional and courteous. This facility is head and shoulders above other U-Haul facilities I've used.

Steve L  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

VINCE W 
Évaluation :
4

Good customer service

MITCHELL W 
Évaluation :
5

Staff is great and facilities perfect for my needs. I would have like more accommodations for trash, but I understand.

Alan S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emily F  |  Premières impressions 
Évaluation :
5

Best U Haul in Pearl Ms to lease a cargo van. Very good customer service. Would do business and will do business again.

MITCHELL W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wendy S  |  Expérience générale 
Évaluation :
5

Run by very nice and personable people. Excellent service à la clientèle.

MITCHELL W 
Évaluation :
5

Rien

VERLUNDA M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBECCA D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard B 
Évaluation :
5

Very professional and assisting staff, clean storage and very secure. Overall a great experience.

James S  |  Expérience générale 
Évaluation :
5

Great as usual. I wouldn't rent from anyone else. The best service and the most reliable truck.

Vince S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patsy C  |  Expérience générale 
Évaluation :
5

I appreciate all the help and the friendliness of the works here at the U-Haul storage .

Jimmy P  |  Expérience générale 
Évaluation :
5

Friendly staffs. Would definitely this location again if I ever need a storage space in the future.

KEAN P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLYNDA B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALBERT B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBECCA D 
Évaluation :
5

Staff was friendly and very knowledgeable. I recommend keeping up the great work!!

Crystal W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBECCA D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KATHY L  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin D  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREG H  |  Expérience générale 
Évaluation :
4

S.O.

DEBORAH R 
Évaluation :
5

Accommodating, friendly, & personable staff. Clean, well-maintained vehicles & grounds. Will definitely use again & highly recommend. 5 star.

WILLIAM H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBECCA D 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lorie T  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James A 
Évaluation :
5

Fantastic and even has a bathroom with outside access.

Tyrone S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REBECCA D 
Évaluation :
5

Very nice people to do business with

MARSHALL H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James H  |  Expérience générale 
Évaluation :
5

Advise Associates regarding the use of debit and credit card use when customers call for rentals. When I initially called, the associate stated that I could use a debit card to rent. When I proceeded to check out, I was advised that I needed a major credit card instead. This was a major inconvenience!

Donna R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marvin B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Velasquez P 
Évaluation :
5

Customer service is 5 star!

Carl P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica c  |  Expérience générale 
Évaluation :
4

The first place I went to was miserable. The second which was on White Rd was much better on a personable level. The other place is using this Covid mess to not do their jobs. I have rented U-hauls on several occasions and this was the worst experience ever with U-Haul.

JAMES S 
Évaluation :
5

The whole experience was great from the beginning to the end. Great customer service and very friendly people. I had rented a U-Haul truck from another place the same day but they didn't have my storage ready and they were rude. So I went online again found this place reserved the storage and went by. I thought I was going to have the same experience as I had with the other people but I was wrong. The guy was very welcoming, courteous, and helpful. If I ever need anything again I will be using them again.

ROBYN J  |  Expérience générale 
Évaluation :
5

I thought the facility and grounds were exceptionally clean and the staff was so very very helpful and accommodating in every way.

Ronnie W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ian C 
Évaluation :
5

Very pleased with everything. I will continue to use uhaul whenever I need a truck, or a storage unit. Keep up the great work.

Lawrence H  |  Expérience générale 
Évaluation :
5

Professional and kind. Always a pleasure going into this store.

Courtney W  |  Expérience générale 
Évaluation :
5

Greg Collins is very professional and showed his true compassion for his job and truly cares for his customers and all there needs. He is a huge asset to UHAUL. He also went out his way to accommodate my needs in providing a van for me without any doubt that he could do it. ALL of your employees need to be this way. It's not all about numbers it's being the best you can by putting yourself last and others needs and concerns first. THANK YOU GREG YOU ARE ABSOLUTELY THE BEST!!

MARTHA S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROBERT S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen C 
Évaluation :
5

The staff is always friendly and helpful and the van is always super clean.

REBECCA D 
Évaluation :
5

I was greatly pleased with the service and storage accommodations.

DEREK H  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JERRY L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley T  |  Premières impressions 
Évaluation :
5

Really wish the unit had a light in it

Dennis C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Edmund L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robin B  |  Premières impressions 
Évaluation :
5

Rebecca is awesome. So kind and helpful.

Charles N  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Milton C  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANNON C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Courtney W  |  Premières impressions 
Évaluation :
5

Nothing! These guys do a great job at making sure the van is always clean and ready on time and they are super friendly!

REBECCA D 
Évaluation :
5

Sorry I don't remember the name of the gentleman that helped me out Friday afternoon, but I received excellent service! Everything was explained well for me and they were very kind and accommodating! The guys that were there when I returned the van were very kind as well. Great staff you got there! Merci.

Shane S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela a  |  Expérience générale 
Évaluation :
4

We pick up truck in Baton Rouge LA; at pick up, staff couldn't find the truck key and tank was basically on empty. Staff didn't know how to properly issue me the truck via computer so she called someone on her cell who completed my reservation. 3 hours later we dropped truck off at Pearl, MS uhaul location and they asked did we hit something because the corner of the roof (driver's side) had damage. Looking at the damage we pointed out to staff that it's pre existing because you can see where a company JD welding trying to fix it. Drop off location will investigate damage. Bianca Brown 6014059757

Bianca B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronnie W  |  Premières impressions 
Évaluation :
5

The service was excellent everyone was nice and understanding.

Kiandria J 
Évaluation :
5

Very courteous service at check in. The facility was clean and very well maintained.

Steve L  |  Premières impressions 
Évaluation :
5

Nothing.... Great location and A1 Staff with Rebecca and Greg..

Robert S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julia S 
Évaluation :
1

I feel it is wrong to charge $30 for late fees, I will not recommend this place to anyone I know!!!

darryl m  |  Expérience générale 
Évaluation :
1

Water leaked into my unit and destroyed a mattress. UHaul said they are not responsible. I will tell everyone I know to NEVER use UHaul!

Becky F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan F  |  Expérience générale 
Évaluation :
5

We were being displaced by flooding and U-Haul offered their services to the community. So much respect for U-Haul!! The staff were friendly, patient, and professional. The storage unit was clean and well lit. Fortunately we did not have to utilize the storage for a long time but we were thankful that U-Haul came to the rescue when needed. Thank you!!

Evelyn D  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Doug Y  |  Expérience générale 
Évaluation :
5

Absolutely nothing. Gregg and Rebecca were the best!

Judy c 
Évaluation :
1

Money was taken from my account for a transaction that was not made by me if there is a problem with elderly people working there and not being able to pay attention to what’s going on then hiring a younger crew would be more suffice to the customers and I am very unsatisfied with your business!

April S 
Évaluation :
5

It was a pleasure to work with Greg and Becky. They would always go well beyond the scope of requirement to ensure I was satisfied. Merci.

Victoria G  |  Expérience générale 
Évaluation :
5

This a clean U-haul location with prompt and courteous clerks.

Julia S 
Évaluation :
5

The staff at the facility was extremely friendly and helpful. When I need a storage facility or UHaul rental I will use the I-20 at Pearson Road location . The managers, Mr. & Mrs. Collins are great

danielle h  |  Expérience générale 
Évaluation :
5

ALLOW 24 HOURS FOR UHAUL RENTAL. OTHER THAN GREAT CUSTOMER SERVICE.

Janice B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rhemalyn L 
Évaluation :
4

Greg was able to help me secure a unit in no time. Very pleasant and courteous.

yvette c  |  Premières impressions 
Évaluation :
5

Mr Greg is a wonderful asset to this locatation. He is personable, polite and considerate and an asset to your company.

Mari G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mari G 
Évaluation :
5

Everything was perfect. The truck even came with a moving dolly. It was a great experience

vince s 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela N 
Évaluation :