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Calvin S | Expérience généraleCustomer Reviews for U-Haul Storage at I-45 & Richey
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Mr Colby and staff always exceed my and make my experience in family life a delectational and therapeutic experience! They should cloned 10,000 times and placed in ALL of the US facilities
Terry P | Premières impressionsMs Shay was very helpful answered all my questions Corey was very helpful as well he got my paper explained the next morning
RAYNARD R | Premières impressionsGeneral manager Corey was very helpful.
Montra B | Premières impressionsI highly recommend! 10 out of 10! This location is very Clean and convenient, and Mr. Cory is very helpful, nice and caring.
MEGAN T | Premières impressionsGreat storage facility. The guys there do a good job!!
LARRY L | Expérience généraleI Absolutely Love This Location and The Manager Corey Weaver Is The Absolute Best‼️‼️ Thank You All For Your Service
LATOSHA R | Expérience généraleLove the experience I had with both locations I went to an would send you customer thats looking or needed a storage thanks again
Kelvin w | Expérience généraleMy favorite location
Elliot H | Expérience généraleMichael was very helpful and patient with me. I will be using this storage again
PAMELA B | Premières impressionsThe staff morning or evening shift were very helpful great customer service service I highly recommend recommend those men great for there job
CATRINA L | Expérience généraleExcellent customer service. Corey
TRICIA M | Premières impressionsGreat customer care
Latonya J | Expérience généraleGreat customer service
EPIPHANY S | Premières impressionsMy initial contact with Uhaul was on the phone with Ms Shae who set my up with a reservation for a rental truck and storage unit and for me that part of coordinating my move accelerated and made alot easier
DAVID G | Premières impressionsThank you for being so helpful
Juan P | Premières impressionsNA
Bernadette E | Premières impressionsEveryone in the store was so kind and patient .. I wish I could give them 10 stars !!!
Jessica C | Expérience généraleCorey , and his team are very professional.
MONICA W | Expérience généraleCorey did an Outstanding job and got us out at a good time.
KIMBERLY D | Premières impressionsExcellent customer experience overall
HENRY H | Expérience généraleVery clean nice friendly staff
Latonya J | Premières impressionsGreat staff, excellent customer service. Corey, the manager, is a great guy. Really looks out for the customers and wants to help
Trevion L | Expérience généraleCustomer service was on point.
DEWANA M | Expérience généraleSent before but brakes need work. I didn't feel safe on freeway. When I stopped large pool of red liquid might be transmission. I hope that was brake fluid. I advised manager there but he seemed really busy with other customers. I have rented for years from UHual at other locations and never had these issues. Do you check all trucks before going out? Not happy.
DWAYNE JAll around good experience .. felt like family not worried about my belongings there
Judy G | Premières impressionsThank you so very much for everything, that was needed .
Sabrina S | Déménagement en ligneCorey Weaver and staff are amazing, awesome and outstanding. I recommend this location 💯! If I ever need storage or a U-Haul again, I will be back even if I have to drive farther away. Thank you so very much for all that you did for me.
Ruth G | Expérience généraleNeed more workers. The guy was working by himself
Elliot H | Premières impressionsI had so many issues with other locations and about 25 calls with the corporate office or more over three days for a move from Lee's Summit, Missouri to Houston, TX with a 26 ft and a 20 ft truck. As an elderly woman trying do this move, I was totally frustrated and defeated. The only good experience that I had was with Corey Weaver at the location on 45 and Richey Rd in Houston. He fixed everything and I 💯 recommend this location.
Ruth G | Premières impressionsVery friendly
Kenny K | Premières impressionsI had an issue with my car been automatically debited and I did not ask for it to be and I receive no help and end up paying for a month that I did not need nor want. My car was automatically debit on the 27th of last month when I was already cleaning out my unit and I was forced to stay another month because they would not refund nor pro rate.
taquita W | Expérience généraleJustin was very helpful!
Allison B | Premières impressionsThey are the best storage north side
JORDAN S | Premières impressionsVery professional people
GUSTAVO T | Expérience généraleAll above everything was great but I had to call 10 times just for them to close my account & not to bill me
Lasondra P | Expérience généraleGracias por la alluda exelente servicio
Ana H | Expérience généraleVery clean very professional staff.
Chelsia C | Premières impressionsBonito y limpio el lugar.
ALEXANDER P | Premières impressionsThe gentleman that help me yesterday was extremely nice & polite. I can not remember his name right now, but he was really helpful. He showed me where my unit was located, and told me which access entry to use as well because there was more than 1.
Kennetta J | Premières impressionsI moved out on 04/01/2025 all my items were destroyed like mild dew as of the storage room was not controlled temp as advised.
Maria B | Expérience généraleMr Corey and his staff are very nice and helpful
Yolanda L | Premières impressionsEasy booking and super clean storage.
ANTHONY B | Premières impressionsIt was much smoother than I anticipated it was great 😃
Stephanie C | Premières impressionsGreat facilities. Clean restrooms, Cory and Justin had great customer service.
Jennifer A | Expérience généraleI will definitely return to this facility for my future storage needs.
AMANDA S | Expérience généraleEveryone was very helpful during a stressful move for me.
JAHMALL T | Premières impressionsMr COREY AND HIS STAFF IS VERY NICE FRIENDLY AND HELPFUL
JaQuavis D | Expérience généraleCorey & Justin, took very good care of me.✨🌹
BRENDA A | Expérience généraleI'm 69 years old, the struggle is real. I'm very tired, but still victorious, with the different difficulties. I've saved up to move. This move is much more expensive than first thought. I don't have dressers, nor mattresses. My son and I are sleeping on the floor. I'm in desperate need of new linens. Haven't had decent ones, since 2014. I know & understand my God. We all go through. But it's how you're going through, having faith or walking in fear, will give you peace, patience or anxiety. {MY LORD IS FAITHFUL! YES! I'M SPIRITUAL! WITH AN AMAZING RELATIONSHIP WITH MY DELIVERER}!✨🌹
BRENDA A | Premières impressionsClean, friendly and secure
Jennifer A | Premières impressionsVery nice and friendly staff. Attentive to customers coming in. The place is clean and well lit. If I ever need another storage, I will definitely go back .
Kescer A | Expérience généraleExcellent! Professional staff! Clean facility.
JESSIE M | Expérience généraleGreat job
Luis M | Expérience généraleMr.Corey and staff are amazing
Lavonda G | Expérience généraleCorey and Chris are amazing they deserve a raise 💯
Starzette P | Expérience généraleI have no complaints everybody was very friendly and professional and the place is nice and clean could be a little cooler but it is what it is In the storage area when you put up your belonging you start sweating real hard
Disiree S | Premières impressionsJustin was very professional and cordial. I had a horrible experience at the Uhaul Heights store and once I got to the Uhaul Richey store, Justin turned my entire day around.
Kescer A | Premières impressionsI rented a U-Haul for 24 hours to help complete a job. Well at the time of pick up i didn't have my license with me so listed a helper as a driver. Well the job took longer than expected and I needed the truck that was still loaded with material for atleast 2 more days.. so I paid and did the 2 day extension. So that I'd have the truck to finish the job and get paid. Well the aforementioned helper became belligerent and disgruntled and unbeknownst to me decided to call in the middle of the night to tell U-Haul to come pick up the equipment which they did with my material and all. They would not let me add myself as a driver nor anyone else they would only let the helper come drive the truck away. I started the contract and actually signed at the end on the contract but I had no say so and when they printed out the contract instead of him just being a driver his name was on the contract. We went into the store and if u see cameras I started contract I paid the money but he was able to cancel my U-Haul and cost me thousands of dollars cause I wasn't able to finish job I've got 5 emplo yees not paid and the price of the rental it's been a nightmare and. Did not appreciate the lack of understanding your team displayed
Joshua W | Premières impressionsThe recent upgrades and increased storage capacity make it even more convenient and easier to utilize U-Haul for my storage needs. The cost is a bit high, but compared to some of the other storage companies, U-Haul still provides a better renting experience.
AMANDA S | Premières impressionsCorey was very helpful and professional.
david s | Premières impressionsThis storage facility exceeded my expectation. Very clean and love having a key card to gain entry inside the building which puts my mind at ease knowing that not just anyone or random people can enter.
ROSALYN J | Premières impressionsOnly issue I have is that some of my stuff had mildew/mold. Possibly from the power outage. Other than that, the staff was excellent.
felix v | Expérience généraleCorey is the greatest
Starzette P | Déménagement en ligneGood
Milo L | Premières impressions1. Iwas given one price for extending my rental, then was hit with hidden fees. 2. I left the gas tank with more gas than it had when i picked it up and was still charged a fuel fee. 3. I just won't use u-haul ever again...
VICENTE G | Expérience généraleCorey is a great person to deal with his a total professional and not only helpful,but friendly as well the staff Justin, Jeff, Herman, and Mr. Richard are all great group of people to deal with.
Simon M | Premières impressionsEveryone was excellent I love the experience I had with the manager and everything Mr Chris was great
Rebecca W | Premières impressionsThanks for your help.
Bessie L | Premières impressionsProbably the best service i had
Mohammad K | Premières impressionsThanks Corey for your great customer service!!! Give him a raise ASAP
Brianna W | Déménagement en ligneCorey was awesome I end up saving money and came out cheaper for what I needed Thanks😁
mandy m | Premières impressionsL great customer service
NICOLE D | Expérience généraleKnow
derrell W | Premières impressionsCorey was very accommodating. The staff was professional, i love my storage . “Free means free”
jamilla j | Premières impressionsExcellent team, good customer relation and good listeners. They are flexible and they have exceeded my expectations.
Ruth K | Premières impressionsBest and united team. Go extra mile to help the customers. Good customer service experience.
Ruth K | Premières impressionsGreat customer service
JENELLE Y | Premières impressionsStaff pleasant and efficient
Samour B | Expérience généraleIt’s awesome
DANIEL M | Premières impressionsExcellent customer service faculty was clean and the storage unit was extremely clean.
Gary S | Premières impressions