Shortly after we moved in a storm knocked out the alarm system. We were told it could not be repaired because where it needed repair was on the neighbors property and they wouldn't give consent. So we continued to be patient while they got it sorted out. The alarm never worked again yet we continued to pay for 2 units that were supposed to be secured by an alarm.
MICHA E. | Expérience générale
Customer Reviews for U-Haul Storage at West Main Street
Location en tout temps
|
U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Thank you for helping me in the time of moving had excellent customer service 🙂
tanya m. | Premières impressionsI answered no for office hours as the Whitehouse office isn't manned at this time and I worked with the main office in Tyler. They were very helpful from there. Excellent service
Kristina P. | Expérience généraleThe most friendly, accommodating, and exceptional service. I would highly recommend this location and their staff! Thanks John
Kristina P. | Premières impressionsExcellent service à la clientèle.
Tonya H. | Expérience généraleEverything was a 1
Alvin B. | Expérience généraleAfter I found the office ,everything was excelent
Alvin B. | Premières impressionsThe staff was very hard to reach. They never answered the phone. We were without security for over a month and it still hasn't been fixed. I'm not happy with this experience.
Kristopher N. | Expérience généraleThe most ridiculous experience I've had with U-haul. Unorganized, misinformed, poor communication, hard to reach someone local who knew what they were doing. I felt VERY unsafe in the closet/office.
MICHA E. | Premières impressionsI have always. been treated great Thank you for being so nice and very helpful.
Margie W. | Premières impressionsClean and affordable
daniel h. | Premières impressionsI had the hardest time finding a number for my location and getting in contact with someone that can help. Every time I speak with a person, they have to take my info and have someone call me back.
Wendy B. | Expérience généralenone
Steve S. | Expérience généraleMerci.
Kristen R. | Expérience généraleIt served my needs at the time I needed it thank you James tidewell for the recommendation
Phillip O. | Expérience générale