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VLADIMIR L. | Expérience généraleCustomer Reviews for U-Haul Storage on 9
Testimonials From Recent Customers
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The transition from old ownership to Uhaul went smoothly. Many of the previous incentives for renting was honored for this site.
DARIUS M. | Expérience généraleEven though I am in need of a smaller unit for storage, a free rental was nice.
Timothy P. | Expérience généraleDonna was extremely friendly and helpful!
Sheri W. | Premières impressionsI was really was pleased with the customer service I received. Eventhough she was learning. She didn't get frustrated and I was patient with her because I know how it can be when your new. I say job well done.
Maggie T. | Expérience généraleThis U-Haul storage is efficiently maintained. Staff was available when needed and professional. I experienced no problems. Overall was satisfied with this U-Haul storage facility and the convenient location.
DELORES L. | Expérience généraleCustomer service was great and the time I spent getting set up was very quick.
Maggie T. | Premières impressionsNever could find the facilities manager anywhere. Didn't appreciate having to do my business over the phone. I do appreciate the help Emily Moon gave me over the phone. She did help me get what I needed done.
DAVID C. | Expérience généraleEmily is simply awesome! I had been batted back and forth on the phone for 2 hours having to call 5 times and getting a different customer service rep each time, to no avail. I was about ready to cancel everything and seek out another facility. So I decided to visit the location in person. Emily was there and apologized for the phones being down due to construction and that was why I kept being rerouted. Emily understood my problem and fixed it in 5 minutes and now I have a climate controlled unit i desired. Emily is exceptional
paul e. | Premières impressionsDuring the transition of business we were not informed. We were on automatic draft and never knew that stopped until we could no longer access our unit. Only to have to pay late fees. We immediately moved out because of the lack of professionalism on your end. We moved into a new storage facility.
CHRISTINE S. | Expérience généraleVery happy! Thank you!
WILLIAM A. | Expérience généraleVery nice storage facility!! Highly recommend!!
Kathy C. | Expérience généraleU=Haul took over after I had been in storage several months. Nothing has changed except the website to pay for storage. I found the website for U-haul to be very unfriendly. Thought my bill was paid this month only to find out it was not after being sent a late charge. Maybe next month I will have better luck.
RICHARD D. | Premières impressionsShane was great in helping us!
ROBERT F. | Premières impressionsShane was excellent.
CAROLINE P. | Premières impressionsEmily manager went above and beyond to help us with the storage unit…nice facility, the staff was excellent
Kathy C. | Premières impressions