Customer Reviews for U-Haul Storage of Apple Community
Location en tout temps  |  U-Haul Truck Share 24/7© Location

103 évaluations

191 Bradley Rd   Milford, ME 04461

(207) 827-0370

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(207) 827-0370

191 Bradley Rd
Milford, ME 04461

Services dans cet établissement :

Heures d'ouverture de l'établissement

Toujours ouvert sur votre téléphone intelligent

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Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Convenient location and friendly staff

ZACHARY W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurie C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brenda M.  |  Expérience générale 
Évaluation :
3

Made reservations with call center, asked if I had to leave a card and she said no I can give it to the person in the office when I arrive. When I arrived after an 8 hour drive, I called the local office and they only saw it as a quote. The very helpful representative, Devin from one of the local offices near Milford ME, informed me that they don't staff the location I was at and they did not have the size storage unit I requested. Devin was phenomenal and got me into a storage unit with no inconvenience to me. You should promote Devin and fire the call center representative.

Domenico C.  |  Premières impressions 
Évaluation :
5

Both ladies couldn't have been more friendly & helpful.

RICHARD L.  |  Premières impressions 
Évaluation :
5

I wasn't expecting a mouse trap in the storage unit.

susan r.  |  Premières impressions 
Évaluation :
5

Devin & her team are great! Always helpful! Devin goes above and beyond to make sure things are good!

Sherry J.  |  Expérience générale 
Évaluation :
5

I dealt with the manager Devin Levesque, i was met with a smile and was willing to help. I watched her with other customers and he smile and helpfulness was true. You don't see that in many people anymore. I will recommend this u-haul to my friends because of her and her knowledge of her job.

Kevin D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ROXANNE W.  |  Expérience générale 
Évaluation :
5

Ease of renting is a must for me. It's a good feeling of security to know my belongings are safe.

Samantha r.  |  Premières impressions 
Évaluation :
5

Devin is incredible.

Anthony V.  |  Expérience générale 
Évaluation :
5

The staff was great, friendly, and knowledgeable, both on the phone and in person. They made the whole experience easy and painless.

Sergio B.  |  Premières impressions 
Évaluation :
5

Manager is professional and courteous!

James T.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jose T.  |  Premières impressions 
Évaluation :
3

Average rating is because I reserved at the Orono location starting May 1. Since I did not arrive for the paperwork until May 5, my unit was switched to a far less convenient location in Milford. I was given no notice this would happen. If I had known, I would have done the paperwork and made my payment on or before May 1. IF THIS IS YOUR POLICY YOU NEED TO MAKE IT KNOWN WHEN RESERVATIONS ARE MADE. At a minimum, you might have offered me some discount or other "comp" to make up for your service lapse in not giving notice of the location switch policy.

James C.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suzanne H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Melanie P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Connie D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Malcolm S.  |  Expérience générale 
Évaluation :
5

The service was great for storing my vehicle at the Apple Community location. The staff was exceptionally helpful and got me access to my unit with no issues at all when I flew in from Idaho to collect my vehicle. I would highly recommend their facility to anyone in the area.

Michael J.  |  Expérience générale 
Évaluation :
2

The locker was only 10x9 while advertised as 10x10. This gave me that squished burger at drive through feeling. Not the end of world, but I felt a bit cheated.

Matthew F.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gail V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael B.  |  Premières impressions 
Évaluation :
5

Very helpful friendly employees.

Donald G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nina W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick & Theresa P.  |  Online Move In 
Évaluation :
5

Good people to work with . Thank You for all you done for my wife and I !

ricky s.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

FRELING S.  |  Expérience générale 
Évaluation :
5

Storage units were clean and well maintained. Devin Levesque was a pleasure to work with. She and her staff were always pleasant and professional.

Raymond A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael J.  |  Premières impressions 
Évaluation :
5

Devin was very helpful and getting the unit was very smooth. Excellent service à la clientèle.

tommy g.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ralph n.  |  Premières impressions 
Évaluation :
5

Devin is friendly and extremely easy to deal with.

Gail V.  |  Premières impressions 
Évaluation :
5

Very helpful when we moved out of state, easy to use and communication is great.

Nina W.  |  Premières impressions 
Évaluation :
5

Devan was very proficient and terrific to work with.

Doug B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KHUSRO K.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brooklynn P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Suzanne H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Norma D.  |  Expérience générale 
Évaluation :
5

Will be so helpful storing our camper instead of hauling it back to presque isle each time!

Julie T.  |  Premières impressions 
Évaluation :
5

great service, courteous staff, this is the place for your long-term storage needs!

Rusty B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela K.  |  Online Move In 
Évaluation :
5

Everything about the experience was first rate. Thank you to the staff for all their help

James G.  |  Expérience générale 
Évaluation :
5

Staff was excellent

KEVIN B.  |  Premières impressions 
Évaluation :
5

Very easy and quick to move in

Jaime G.  |  Online Move In 
Évaluation :
3

Dealing with my local uhaul office was great. Very friendly and helpful. Your customer service line is horrendous, I tried to book my unit online and it charged me 3 times. The lady on the phone took almost an hour to fix it. THEN she asked me if I wanted to book it over the phone and booked me a unit twice the size of what I asked for! It may have been an off day, but it was ridiculous to have to deal with as a paying customer. I almost decided to spend my money elsewhere after that.

Bailey B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tim M.  |  Premières impressions 
Évaluation :
5

Our storage experience was great. Absolutely no issues.

Doug C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ralph n.  |  Expérience générale 
Évaluation :
5

I have rented a storage bay for winter storage of my car every year over the past 5 years. In each case, this facility has been excellent. The space is clean and easy to access, the staff are really helpful and pleasant, and the price is reasonable for what I am getting. I'd recommend them highly.

Mark W.  |  Expérience générale 
Évaluation :
5

Devine is a great asset to your company. Very gracious and friendly. Everything exceeded my expectations. Thanks

andrew f.  |  Premières impressions 
Évaluation :
5

Very good all around.

Wiliam M.  |  Expérience générale 
Évaluation :
5

The entire experience from ordering to pick up all of the above was AMAZING.

Suzanne H.  |  Premières impressions 
Évaluation :
5

I use u-haul every year to store my car for 4 months when I go overseas. This year I had to come back 2 months early. My prepayment of those 2 months was refunded. Thank you to a great company.

Robert C.  |  Expérience générale 
Évaluation :
1

I traveled quite a distance I paid people to move my stuff I was exhausted cold tired when I got to the storage unit that they rented me it had a big paddle lock on it when I had been told that it was free and clear and I could just put my stuff in it and lock it with my own lock it turned into be a two hour fiasco with the people that were waiting to put my stuff in me and my mother freezing it was just a big mess up big big mess I had to Make phone call after phone call until I reach someone they could give me another unit in the same facility area and then when I went to rent it and I have been told one price and when I got there it was like 40 $more no I take that back 50 $more and I didn’t have a choice

Tammy H.  |  Premières impressions 
Évaluation :
5

The staff were always very helpful. I would highly recommend.

Lisa P.  |  Expérience générale 
Évaluation :
5

Thank you for the service!

Ricardo M.  |  Expérience générale 
Évaluation :
5

Thumbs Up!

George A.  |  Premières impressions 
Évaluation :
5

She is so cute

Ricardo M.  |  Premières impressions 
Évaluation :
5

All of the staff I dealt with were extremely pleasant. Their services were critical in making my move go smooth. I can not say enough good about the whole team.

Stephen L.  |  Expérience générale 
Évaluation :
5

fast, friendly, accurate and efficient

Rusty B.  |  Premières impressions 
Évaluation :
5

Great staff and facility!

Mike J.  |  Expérience générale 
Évaluation :
5

Very satisfied with the facility

Richard S.  |  Expérience générale 
Évaluation :
5

Always professional and courteous. A pleasure to deal with. Main store and unit were exceptionally clean.

Patty H.  |  Expérience générale 
Évaluation :
5

Devin was just excellent -- very professional and efficient. Keep up the good work!

KHUSRO K.  |  Premières impressions 
Évaluation :
5

Had an issue with a wiring install at Oldtown u haul in Stillwater, but had it corrected in Bangor at the Hammond st u haul. Other then that very good people and manager Devon was very helpful.

George S.  |  Expérience générale 
Évaluation :
1

Never a local person when you call so when they tell you that someone will be there, they wont.

Bill p.  |  Expérience générale 
Évaluation :
5

My experience with the rental process was excellent.

Doug C.  |  Premières impressions 
Évaluation :
1

Could never get thru to either facility when had problems/ questions. Go to closer facility unable to help. Staff very rude and would not give free month like advertised. Very user unfriendly!!

Tabitha G.  |  Expérience générale 
Évaluation :
5

The manager was very knowledgeable and professional, offered guidance to the size unit I would need as I sold my house and was getting ready to purchase another. Thank you very much.

Brian S.  |  Premières impressions 
Évaluation :
5

Super friendly and helpful staff!

MONICA M.  |  Expérience générale 
Évaluation :
2

Be sure you are getting the actual location and NOT the call center!

Bill p.  |  Premières impressions 
Évaluation :
1

Absolutely horrid service. We could not get into our unit due to ice build up. We were locked out numerous times even though the rent was paid. The gate was always open.

Sarah W.  |  Expérience générale 
Évaluation :
5

As expected

Malcolm m.  |  Expérience générale 
Évaluation :
5

real well liked and friendly . thank you

John g.  |  Expérience générale 
Évaluation :
3

The main office does not communicate with the local one. We took our camper out of storage on May 20 and called the number we had on file. We got charged after we took the unit out of storage.

Stanley G.  |  Expérience générale 
Évaluation :
1

This has been the worst experience I have ever had. I had my storage unit for 5 years and when Uhaul took over I had so many problems. constant payment issues, constantly having to call. horrible.

TORI W.  |  Expérience générale 
Évaluation :
5

Devin was a great help, she made my move go without a hitch, Devin gave me a choice of locations, Old Town, Milford or their new storage on Kelly Road in Orono for my storage needs. Thank you Devin

dave M.  |  Premières impressions 
Évaluation :
5

it was quick and easy

Manley L.  |  Premières impressions 
Évaluation :
5

They made it quick, easy and efficient

Malissa m.  |  Expérience générale 
Évaluation :
5

Great C/S

Enrique D.  |  Premières impressions 
Évaluation :
4

There was a lot of people waiting when I first went in to rent the unit but when I came back later check in was fast and pleasant.

Malcolm m.  |  Premières impressions 
Évaluation :
5

I would certainly go back to UHaul for future storage needs

Al S.  |  Expérience générale 
Évaluation :
5

All my answers were answered when I came in to require about a storage

wanda f.  |  Expérience générale 
Évaluation :
5

Helpful staff. Good customer service.

Farris A.  |  Premières impressions 
Évaluation :
5

Merci

Brendan T.  |  Expérience générale 
Évaluation :
2

This is the most horrible crooked lying company i have ever experienced. I would never ever send my worst enemy to uhaul storage. I made contact with them weeks in advanced to be lied to and betrayed

Brittany L.  |  Expérience générale 
Évaluation :
5

Thank you for everything. See you in spring.

James P.  |  Expérience générale 
Évaluation :
5

Great friendly staff, great location and easy access to my unit. :)

Nicole F.  |  Expérience générale 
Évaluation :
5

Very positive experience. Helpful and friendly staff! Merci.

Karla H.  |  Expérience générale 
Évaluation :
5

Best experience i have had with uhaul.

Tasha L.  |  Expérience générale 
Évaluation :
5

Everything went well and as expected.

heidi s.  |  Expérience générale 
Évaluation :
5

Great experience! Super helpful and friendly employees. The premises are always clean! Rarely staff at this address, but I can always contact Old Town.

Jeanne S.  |  Expérience générale 
Évaluation :
4

Very helpful Place was very clean and easy to get to from Umaine

Alison B.  |  Expérience générale 
Évaluation :
4

Convenient location, clean

Celia S.  |  Réservation 
Non reviews have been submitted for this location.

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