The staff at Uhaul maintained an excellent, always tidy facility. Front office personnel were efficient in my move-in and move-out. Staff member, Lori, was also friendly and keep the halls and restrooms of storage facility very, very clean. Will recommend to others but might not be necessary since my unit was rented out 15 minutes after I checked out! W A ShimabukuroWayne S. | Expérience générale
Customer Reviews for U-Haul Storage of Coeur D' Alene
Pour nous contacter
Coeur D'Alene, ID 83814
(W Of I-95)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Karen S.
Great service and fast helpful people in the yard for both initial hook up and return of equipment. Will always do business with U-Haul.William F.
Very clean, convenient, and secureScott O. | Online Move In
There was a Uhaul in the town I was moving too but I was forced to return it too my hometown because the other towns Uhaul was not accepting drop offs which cost me another 100 $to drive it back.Jeffery S.
Le client n'a pas laissé de commentaire.Evan H.
Le client n'a pas laissé de commentaire.JILL M.
Le client n'a pas laissé de commentaire.Roger B.
Good experience, no issuesPETER C.
Le client n'a pas laissé de commentaire.Jordan E.
Made it easy to do business with, will be back for any future needs. Merci.William M.
The people inside the building were great. The guys on the return end were fantastic. The kid hooking up the trailer right after I rented it... needs to find a new job. He didn't mutter a single word to me for over 5 min. All he said was â€œheadlights, flashersâ€. Then he walked away. I don't really care but he was miserable to be around.David W.
Le client n'a pas laissé de commentaire.Jessica M.
Nothing additional to addStephen E.
Le client n'a pas laissé de commentaire.DANIEL B.
Le client n'a pas laissé de commentaire.James M T.
Le client n'a pas laissé de commentaire.BYRON C.
Le client n'a pas laissé de commentaire.Richard M.
Le client n'a pas laissé de commentaire.RICHARD B.
Great people, so willing to help. It is a pleasure to work with them. When Bill comes out to help you with your rental, he makes you ferl like family.Stephen H.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Kathy A.
Le client n'a pas laissé de commentaire.Arnet E.
Le client n'a pas laissé de commentaire.Julie B.
The entire staff was friendly and helpful with all our needs! I would definitely recommend this facility.Michael W. | Premières impressions
Return only took about 10 minutes no hassle no problemMurray D.
Le client n'a pas laissé de commentaire.James D.
Employees were very nice, but the company needs to lower the price per mile...it is not necessary or good business to charge customers that much! Also, please stop advertising the cheap prices of truck rental because it is misleading and not reflective of what it will really cost to rent a truck! Again, not fair to customers and it ruins our experience and thoughts of Uhaul. Will definitely not be using your company in the future.Milton L.
Le client n'a pas laissé de commentaire.Douglas S.
Install something high on the driver's side that the driver can grab to make climbing into the cab easier. Most of us aren't > 6 feet tall! ENLARGE THE TYPE on everything the renter has to read on their phone and on the contract during check-in & when inspecting the vehicle. PS - Employees had great attitudes and were efficint; this was a pleasant & stark difference from my previous experiences here..JENNY T.
Le client n'a pas laissé de commentaire.Kenneth P.
Best people, best storage units.Frank B. | Premières impressions
Excellent staff, as wellScott S.
Le client n'a pas laissé de commentaire.Debra T.
Le client n'a pas laissé de commentaire.Ryan S.
Le client n'a pas laissé de commentaire.chris C.
Le client n'a pas laissé de commentaire.Steven B.
Nothing ðŸ¤“ðŸ‘Roy H.
Le client n'a pas laissé de commentaire.Gayle L.
Brand new facility, immaculate, security is as good as any military base. 8-)Scott O. | Premières impressions
I was charged an extra day rent for being 2 hours late in returning the trailer and also an "after hours" charge of 20 $I didn't know U-Haul was in such bad financial shape that this is business by "policy" Sad!!Gordon W.
Communicating with UHaul is a frustrating experience. When I reach actual people (Deana, Becky in Eugene; Austin in Spokane; or Leah, Steve in CDA) I get good help and things work well. Unfortunately, actually reaching real people in actual UHaul locations is almost impossible. It takes 20-30 calls to reach a person, the rest of the time calls are routed to the call centers. The people in the call centers are polite, but their service is terrible. I had call center people â€˜reserve' storage units that didn't exist, set up deliveries that never happened and fail to understand basic geography. Moreover, call center people are clearly more focused on creating new reservations, than helping (I'm guessing that's how they're compensated). Shifting calls to call centers is the source of almost all my frustration. Instead, the call software should allow a person to leave a message for the people in the work location and then that call should be returned in a timely manner. I should not have to spend hours (no exaggeration) trying to reach someone that can actually reserve a storage room that exists, provide a delivery time, or help with one of UHaul's services. I should be able call and get help with a service in a timely manner - after all, that's what I'm paying for. Instead of employing call center people there should be more people in the actual stores and work locations doing real work helping customers.Steve B.
Le client n'a pas laissé de commentaire.David W.
Joseph was quick efficient and good at his jobMark G.
This is a wonderful full service store.SHARON B.
Le client n'a pas laissé de commentaire.Bob R.
Le client n'a pas laissé de commentaire.Agnes B.
Van fuel indicator was reported incorrectly at checkout. It is embarrassing that a well known and highly recommended company would make such an obvious mistake.Christopher M.
Le client n'a pas laissé de commentaire.Chris B.
Le client n'a pas laissé de commentaire.Gordon G.
Everyone was super helpful.. especially Bill. He is amazing :-))Jack R.
Have newly redesigned software installed because I've had to postpone rental because of the system crashing.Brian M.
I had to wait over an hour combined at pickup and return because systems were down, even though I had reserved and set up everything online. I understand system outages happen, but this was ridiculous. I was late getting to work on Sunday because of this. Additionally you gave me a truck with a burnt out headlight.ERIC M.
Not a thing. The Ladies at the counter when we picked up trucks were great. The Gentlemen who checked us in were awesome as well.Jerome W.
Le client n'a pas laissé de commentaire.Ariana A.
This crew is awesome the people at the counter and the Mgr go out of there way! And the hook up guy for my rental was super fast and Friendly!Ralph B.
Le client n'a pas laissé de commentaire.Leroy B.
Great experience. Staff was friendly and fast for reservation, pick-in, and drop off. Online tools are GREAT - particularly the text/phone checkout of the truck. Everything went very smoothly - and my experience was great. Will definitely send friends your way.Neal S.
Very clean and well run facility. Was a customer for 5 yrs until I no longer needed storage space. Would recommend this facility to others.GERRY M. | Expérience générale
Renee and her team were efficient, professional and personable. It was a great experience.Melodie H.
Le client n'a pas laissé de commentaire.Dennis W.
Le client n'a pas laissé de commentaire.CHRISTOPHER S.
Le client n'a pas laissé de commentaire.Matthew S.
When unhooking the trailer, they dented and scratched the bumper on my brand new Ram 2500 truck! The tech who did this didn't even seemed bothered by it, and laughed. I would not recommend this location to anyone.LEE W.
Le client n'a pas laissé de commentaire.Alicia T.
Le client n'a pas laissé de commentaire.sheri T.
Le client n'a pas laissé de commentaire.James O.
Le client n'a pas laissé de commentaire.RODNEY P.
Le client n'a pas laissé de commentaire.JAMES O.
Le client n'a pas laissé de commentaire.Timothy V.
Staff is friendly and cordial. Keep doing a great job!Michael A.
Returning the truck was problematic. I arrived 3 minutes after closing time. While I did see employees at the counter, I get it - they were closed for customers. I attempted the â€œon-lineâ€ check in, but I kept getting the message that it couldn't access my account. I returned to the store the next morning and the process went very smooth. Paying for the Moving Help was a mess. Evidently, a code was sent to my home phone. We don't get text messages on a landline and we don't have cell service where we live. The store tried valiantly, but to no avail. I called the GO-UHAUL number and spent 36 minutes on hold. That is terrible customer support. When I did get through, they e-Mailed me the codes so that the MOVE HELP folks could get paid. The MOVE HELP folks were amazing!James S.
Have google direct traffic to the site with vehicles. An agent with no vehicles took extra time even though they were efficient and helpful.Chris B.
Le client n'a pas laissé de commentaire.John B.
Le client n'a pas laissé de commentaire.Stephen P.
No follow-up after it was returned no text nothingVicki P.
Great service.BRUCE L.
Le client n'a pas laissé de commentaire.Ivan H.
Le client n'a pas laissé de commentaire.TERRI B.
Le client n'a pas laissé de commentaire.Wesley T.
Le client n'a pas laissé de commentaire.JASON W.
The pick up place was good. U-haul in general was terrible. They call me at 5:30 the evening before I have to pick up the trailer and tell me they don't have it. I have to drive 50 miles (round trip) to get the trailer. Wasn't impressed.Joseph M.
Le client n'a pas laissé de commentaire.Kristina W.
Le client n'a pas laissé de commentaire.Joshua R.
Le client n'a pas laissé de commentaire.KENNETH E P.
Le client n'a pas laissé de commentaire.Bretta W.
The lady that rented me the truck said that she wouldn't rent me a truck for one way out of state travel. She said "you should have made a reservation." While there were multiple one way trucks available and hanging on the board behind her. I then made the reservation and returned and was greeted with "well the reservation doesn't matter, I dont have the vehicles or the time to fill this." After some time she made another comment saying "maybe I should just give him a truck that needs an oil change and hope it breaks down." I'm surprised this is the way u-haul handles customers and it makes sense why more people are moving towards budget, penskey or a moving company. I won't be using your services again.Zachary A.
Nothing! You guys were awesome!Martin H.
When I pulled up in u haul, they were still open and while I sat in truck waiting,they turned the store lights off and left. So then I tried to do the self check in. Why would you put scan key box as step one, and not take pic of Odom and fuel tank as step one? I scanned keybox, dropped in key, well gee then I couldnt take pics of odometer,therefore I couldnt finish check in. I think that is very unfair that you charge me a 20 dollar after hour service fee, when someone was still there when I pulled in and they left and I tried to do online checkin but the steps make no sense.Jeremy S.
Check-in was easy and super speedy!Kelly O.
Le client n'a pas laissé de commentaire.Chip W.
Le client n'a pas laissé de commentaire.Wilson O.
Le client n'a pas laissé de commentaire.Emmanuel L.
Le client n'a pas laissé de commentaire.DANIEL S.
Le client n'a pas laissé de commentaire.DONALD S.
Great place safe and friendlyDarrell B. | Premières impressions
Awesome place!!Darrell B.
Very friendly and helpful people.RICHARD H.
Was greatly overcharged. After I again pointed this out their price was reduced. I pointed out, again, that I was paying for miles I didn't drive they refused to reduce their incorrect price. A real scam is going on there. I will NOT patronize U-Haul again. Merci.Rory C.
Great customer service and overall great experienceDwight K.
Great lady manager type alway helpful.GREGORY V.
Easy, Fast and friendly front desk 10 out of 10 would recommend!PATRICIA H.
Very fast and easySteven F.
Le client n'a pas laissé de commentaire.GARY G.
After hour check in was difficult as scanner didn't work. We thought we returned with same amount of gas but was charged for gas.Jackie S.
Sticky, nasty stain on the seat inside the truck. Lady at the front desk reeked of cigarettes and had poor attitude.ZACHARY M.
Le client n'a pas laissé de commentaire.JOEL W. | Expérience générale
I have been waiting to be able to share my wonderful experience with U-Haul managed by Renee. From the moment we rented our first unit and then the second unit and then the box purchases and then the truck rental, it has been seamless and beyond pleasant. Moving is hard. I actually looked forward to going to our storage units, the facility could not have been cleaner every time we visited, it smelled great the restrooms were always clean, things were where they should be as far as carts and sanitizers went, I actually looked forward to going. The day we emptied our first unit felt wonderful but I seriously was saddened the day we emptied the last unit. I can't believe what a tight ship she runs and how great her employees are, she has a wicked sense of humor and she's no nonsense which I adored, everything in the facility always smelled so great and one night I left some of the items I had gathered in my car overnight and when I open the car I could smell the refreshing scent of deodorizer from U-Haul. Don't get me wrong, I never want to move again and I can't imagine I could find a better place to store store our thingsBarb T. | Expérience générale
Le client n'a pas laissé de commentaire.Joshua B. | Expérience générale
Le client n'a pas laissé de commentaire.DAVID B. | Expérience générale
Renee was easy to work with. She was friendly.Janice W. | Expérience générale
Front desk was absolutely awesome- she made the whole experience (renting pickup truck and getting storage unit) seem super easy and quick. Because of her, I will come back anytime I need something uhaul can provide.Charity R. | Premières impressions
Only complaint Is difficulty in contacting the local office on the phone. You have to go through a ridiculous phone tree and the first time I tried the wait time was 20 minutes. I was frustrated and hung up,randy z. | Premières impressions
Best storage experience ever, thanks!louis z. | Expérience générale
Will definately use again if need storage or recommend.Susan B. | Expérience générale
Always an excellent experience at this facility. All staff are very helpful, knowledgeable and friendly. Facility is always clean and well maintained.Matt C. | Premières impressions
Al the staff were excellent and very friendly! Answered all my questions. I will recommend to all my friends and family.Todd P. | Premières impressions
The unit was advertised as 5 x 5 x 10. I dare say it is not actually 5 feet inside of the walls. I guess if you count to the outer most portion of that wall it is 5 feet but that wall space can't be used to account for a piece of furniture that is close to or exactly 5 feet! Actual unobstructed floor space should be used for all measurements!Lynetta R. | Online Move In
Le client n'a pas laissé de commentaire.VITAL H. | Expérience générale
Renee at the office was very helpful, as I was out of state and needed movers to clear our the unit. She called me to make sure the movers were who they said they were and coordinated moving our items out of the unit. Excellent follow up and great service! Thank you! Carol BuehlerCarol B. | Expérience générale
Le client n'a pas laissé de commentaire.Jeanette O. | Online Move In
Renee was very helpful and knowledgeableGARRETT C. | Premières impressions
Le client n'a pas laissé de commentaire.Dean C. | Premières impressions
Excellent experience, but I did find the need to input my security code into a separate security panel after using that code to check in a little confusing. Only because I did not see that panel at first glance, perhaps a sign above it would be slightly more effective.CHRISTOPHER G. | Premières impressions
Facility is always very clean and staff is always amazingly helpful! We have used this facility for 7 years straight and have always had a a great experience with staff and ease of facility use.VACASA B. | Premières impressions
Le client n'a pas laissé de commentaire.Rebekah S. | Expérience générale
Le client n'a pas laissé de commentaire.Raymond M. | Online Move In
Amazingly clean and maintained and nice that a lock as providedCharlotte H. | Premières impressions
This move has been horrid the only good thing about it was the way your staff took care of everythingjohn m. | Premières impressions
Employees were rude, never could talk to someone in a timely manner, didn’t matter if you called or went into the store you had to wait forever.Alivia M. | Expérience générale
Sam was super helpful and got us taken care of. Merci encore!Vanessa B. | Expérience générale
Thanks. Good people who I worked with.Sarah K. | Online Move In
Renee, the manager, was great. We checked in a few days early, no problem. The staff was available & friendly and made sure we had everything we needed to be successful in our move. The facility was very clean & very secure. We will definitely recommend this facility to others. Thanks for your hospitality.Vanessa B. | Premières impressions
Leigh was a fantastic help. She went the extra mile. Give her a raise!Matthew D. | Premières impressions
Clean, safe area with good access. Staff very helpful.ROBERT P. | Expérience générale
It was over booked and I had to wait for availability. I didn't use U-Haul storage due to inconvenient location within buildingPeter B. | Expérience générale
Best-run U-Haul storage I've yet used!George S. | Premières impressions
The local staff and manager Renee were great. My problem was with the system/call center who reserved a unit for us that was not actually available. I had an email confirmation and Renee found my reservation, but the unit reserved hadn't been available in months. I arrived with a truck full of furniture and six people to unload only to discover that my reservation was worthless. Luckily, Renee found us another unit!Sarah B. | Premières impressions
Le client n'a pas laissé de commentaire.Tra S. | Premières impressions
If it would've been something that was easy to do, we would've left this location from the get-go. My husband is a disabled veteran, and even though you your website says that a veterans discount is specific to each store this store did not honor a military discount. They not only didn't offer the military discount but they hiked up our rent every single year at least five dollars. There was a man living in the unit as a result many of our belongings were destroyed with mice infestation due to the food and everything left in the other tenants' unit/apartment. The access hours were supposedly until 10 PM but an alarm with sound as soon as we enter the building anytime after seven. Up until this last year it was impossible to get a hold of somebody by phone at that location should a situation arise in often it did there was always U-Haul trucks and trailers parked give me no vehicle access to where our unit was.Jessica M. | Expérience générale
Had a question and called. Recording is ridiculous. Long speech and then extra long wait. Had to go twice before could get an answer.Susan O. | Premières impressions
Le client n'a pas laissé de commentaire.Jessie U. | Expérience générale
thank you all staff members you are doing a great job always friendly and helpfulDON F. | Expérience générale
Le client n'a pas laissé de commentaire.WILLIAM L. | Expérience générale
Le client n'a pas laissé de commentaire.Teresa G. | Premières impressions
Le client n'a pas laissé de commentaire.Amoreene C. | Expérience générale
Only one issue with the storage facility. That people were allowed to enter the building without using their keypad or their code which often times the alarms were set off by people opening their units without checking in first. Happened about half the time I've visited my unit. Very irritating. Especially for someone who has tinnitus.dennis h. | Expérience générale
Le client n'a pas laissé de commentaire.Brian W. | Expérience générale
Overall, I had a good experience with U-Haul in Coeur d'Alene. I experienced a few frustrating administrative issues over the course of having my belongings there including being called to provide my credit card over the phone for billing despite my card being on automatic payment for over one year at the time that I received that called. Also, after moving my belongings out of storage and checking out with the manager, I received 2 or 3 calls asking if my belongings were out of a unit that I did not have (nor ever had) my belongings in. Finally, despite checking out or removing my belongings on the 23rd of the month, I was not offered a refund for the remainder of the days that I did not use the unit. One unit was only used for 7 days out of a month's fees and another unit was used 5 days. I realize this may be company policy, but it really seems good customer service since I am no longer using the unit. Merci.Deborah S. | Expérience générale
Le client n'a pas laissé de commentaire.Teresa M. | Expérience générale
Very good facikity. Would definitely use again. I found the manager Rodney and cleaning staff to be excellent and nice. Merci.KIM D. | Expérience générale
I canceled ANOTHER storage unit in order to use Uhaul. My reasoning: 1. CLEAN 2. SECURE 3. INSIDE 4. LOCK INCLUDED 5. STAFF EXCELLANT 6. 1ST MONTH FREE!!!!!!!! I recommend it to everyone.Mary W. | Premières impressions
I wanted to thank Mr. Patch and his crew at Coeur d Alene U Haul. I had a corporate hicup with my initial storage/truck reservation and actual availability at the facility. But for Mr. Patch, whom stepped up with a temporary fix and ultimate fix, I would have been in a real jam with my logistic moving situation. All were very helpful and made my experience positive. Please forward to corporate. They need to know That the Coeur d Alene office is well managed on behalf of u-haul. P.S. Corporate needs to use Mr. Patches voice mail for their advertising! Regards, Kent DurandKent D. | Expérience générale
Always a good experience at this uhaulShawn J. | Premières impressions
Le client n'a pas laissé de commentaire.Lisa V. | Expérience générale
Hoping to see a bigger Unit open up soon because I need more space. My mom has been using this facility for 9 years. I told her I would be looking for a storage unit and I knew she was happy with U Haul so that's where I went. The manager Rodney was great and it perfect for me because I'm in a wheelchair. Thank goodness for elevators.Deborah H. | Premières impressions
The facility people were very helpful, but I wasn't happy with the call center. They made a reservation for me for a 10 x 15 Climate controlled storage, but when I got there the next day (as agreed upon) , they had no units available! The counter woman scrambled to accomodate me and I ended up with 3 units all spread apart and not the size I needed. I took them as I needed something to start storing my stuff! I think that's very bad practice to not check availability before having a customer give his credit card to hold a storage and have him go down to the facility (especially in these times) and find nothing is saved for you! If the counter person hadn't found something, I would have never used U-Haul again!debbie P. | Premières impressions
Le client n'a pas laissé de commentaire.charles d. | Premières impressions
Le client n'a pas laissé de commentaire.Donnie K. | Premières impressions
Le client n'a pas laissé de commentaire.david s. | Premières impressions
The staff was great, only issue is access can be cumbersome depending on where your unit is located.Diane D. | Expérience générale
My unit flooded from the back baseboards & it leaked thru thin strips of plastic overhead. Plus my desktop PC (monitor and full tower including cordless keyboard & mouse) were stolen from the unit.Lynn N. | Expérience générale
The facility was extraordinarily clean and it was very appreciated! Lori did an amazing job keeping the space clean and organized!!Scarlett R. | Expérience générale
The sight was wonderful and renee in particular. The call center needs some help tomindy s. | Expérience générale
Love the people. Some more helpful than others. Access to outdoor unit NOT 24 hours. Concrete block in front of my unit that no body can move was inconvenient to move things in/out unitJessica W. | Expérience générale
very good experience. Office staff was very nice, polite ad patientBrb W. | Expérience générale
I was very happy with how easy and convenient U-HAUL storage is.alicia d. | Expérience générale
Good valueCasey B. | Expérience générale
Rodney super friendly and helpfulMelissa B. | Premières impressions
Great Service,Doug B. | Premières impressions
They made everything easy and convieient. from the return of the trailer to get the locker.charles c. | Expérience générale
Aucunjulie h. | Expérience générale
Rodney and his crew we're so nice and Professional. Making moving easyKathy H. | Premières impressions
service great and price was right.Casey B. | Premières impressions
Great customer service!!!MARCEA M. | Premières impressions
Thank you for making our move smooth!BILL W. | Expérience générale
Staff was efficient and helpful. Facility was warm and clean.STEVE O. | Expérience générale
Location is very congested, outside keycard reader never worked and always understaffed. I can recall only one occassion in at least 10 visits to the office that I didn't wait in line at least 10 minJoseph P. | Expérience générale
MerciDALE M. | Expérience générale
The storage facility was very clean; I was comfortable storing my belongings there. Check in procedures were unclear when I rented the unit but clarified on next visit. Staff helpful and patient.Kenneth E. | Expérience générale
Staff helpful and knowledgeable. Equipment clean and in good operating condition. Storage facility spotless and convenient.BILL W. | Premières impressions
One criticism: CDA U Haul's loading & driving access through its yard are very congested and a safety hazard for the company and customers. CDA employee Lori is a true asset to U Haul and customers.marc s. | Expérience générale
Would honestly never use again! Most of the staff that we delt with was not helpful! Rodney helped and was awesome! Took a week to get a hold of him and like a total of 5 hours on the phone..uhg!Colton B. | Expérience générale
It's not just a storage, its a facility that you feel safe leaving your belongings. All the employees are nice and helpful. Wasn't super expensive for what the facilities offer.Karl K. | Expérience générale
Renee was goodJeffrey K. | Premières impressions
ExcellentMike B. | Expérience générale
Would constantly be ignored by front desk who would sit on the computer and act like she didnt know we were standing in front of her for 20 mins. When we did get helped they were rude and unpleasantAndrew T. | Expérience générale
Great experience!Karen Z. | Expérience générale
Never had a problem with my storage unit.YVONNE B. | Expérience générale
Rent increases too often, and much to high. Became unaffordable for me.MIKE K. | Expérience générale
You folks are nothing like the U-Haul storage I have in Lynnwood, WA. Ya'll are friendly, knowledgeable, fast, and super enjoyable to work with. It was a very good experience to do business with you.Robert L. | Premières impressions
Very convenient location and immaculate cleanlinessED G. | Expérience générale
There were numerous times my storage unit was blocked off because they parked trucks directly in front of my unit. I had a foot of space to move my stuff in and out of my unit.Samantha I. | Expérience générale
There are too many uhaul trucks trailers and equipment in the way. Navigation in that facility sucks.Travis B. | Expérience générale
I would recommend this storage facility to anyone looking for the best rates and security around!Rachel V. | Expérience générale
Such a great team of people! Rodney does a great job leading the team, and I really felt that my experience was a positive one!NAOMI W. | Expérience générale
I was very pleased with everything; no long lines, convenient location to get boxes and return for recycle. Accommodated our need to have elevator close by our storage unit due to semi-handicapped.Elizabeth B. | Expérience générale
Lori was incredibly helpful.Robert B. | Premières impressions
Manager Rodney is superb as well as the entire staff.Chris D. | Expérience générale
Easy in and out except I set off the alarm when I added my lock. I didn't actually punch my code/number in therefore it went off when I went to open it. Now I know it works, WELLLetha R. | Premières impressions
Great servicejulie h. | Premières impressions
"I don't know" seemed to be the most common refrain from the friendly employees. At least that was honest, their lies were worse. I will NEVER use U-Haul's services again and will tell everyone I knowMary A. | Expérience générale
Wish there was 24-hour accessMichelle E. | Expérience générale
The employee who helped me was patient and gracious and very helpful while I was making decisions about storage unit size. Then she showed me e earthing about the storage unit abd process.Jennifer B. | Premières impressions
There is too many trucks in driveway areas and they move them while you’re collecting your household and then can’t get out like you did just 5 minutes before That’s the cause of my vehicle damag.Peggey H. | Expérience générale
Wonderful staff, locación, and buildingJesus Q. | Expérience générale
Getting in and out was a joke. Stupid design. Would never use their services again.Eric S. | Expérience générale
Didn't like that I had to pay for a full month when I moved out on the 13th. The constant increase in price was concerningKAREN R. | Expérience générale
Great customer service, friendly staff, clean storage unit.John S. | Premières impressions
These folks made my moving transition seamless. All the staff were engaging, helpful, knowledgeable and friendly. Of all the Uhaul locations I've used, this is the best one by far!Michael E. | Expérience générale
Everything was always very clean & easy to access. Sometimes parking was crowded.Sussan E. | Expérience générale
Best Storage facility I have ever seen!!! Can't say enough about your excellent staff and customer service. This facility is spotless.NONA F. | Expérience générale
Great staff, awesome facility, and I highly recommend using this place.George G. | Expérience générale
At times the store is understaffed as it is a busy place but everyone is very helpfulSHELLEY B. | Expérience générale
I loved how clean the units and facility are.Jordan B. | Expérience générale
The manager, Rod, is excellent. Very professional. I have referred several people to his U-haul store and they are impressed with the way it is run, clean, and safe.Sug I. | Expérience générale
Unit still has company lock on it and the card to get into building wasn't working but the employee fixed it.Ronna S. | Premières impressions
I have only dropped off at this location. But every time, I was met with a smile and excellent customer service. Moving is never fun, but CDA UHaul makes it better.Paul d. | Expérience générale
Staff was very helpfultully d. | Expérience générale
I loved it here. The staff was amazing and always very helpful and friendly. They even helped by working with me with my bill. Highly recommend them to everyoneMichael B. | Expérience générale
Best in the area!Lyman B. | Expérience générale
Thank you to Bobbie, the driver that delivered my U-boxes.Ginna M. | Expérience générale
PerfectJoseph B. | Expérience générale
When it rains a big puddle of water stands in front of number 12!!Duane C. | Expérience générale
I was very happy with the people and facility will all use the service when I need toTimothy K. | Expérience générale
Always great that’s why we come back when we need short term storageLeslie K. | Expérience générale
Rod is very professional. He deserves a raise!Stephen M. | Expérience générale
Rod and his crew work hard too make your moving experience Great, very professional location!David B. | Expérience générale
Having a storage unit inside a building was a plus. It kept things in a controlled temp. and access was also convenient, and having carts to move things was very helpful. Merci.Richard W. | Expérience générale
Thank you for helping in getting a larger storage for my daughter. Your service was prompt and when she arrived at your facility you were very accommodating!Laurine P. | Réservation
I reserved storage unit when I reserved a truck IGo to unload 20ft truck, no unit available? Talk about stress.! Spokane had 1, 70 $more + 50 mi out of my way. I refused. Mgr finally found a unitLori W. | Réservation
CDA UHAUL is a great place with great service. The facility is very clean and the people working there are happy to help make the moving and storage process as convenient as possible.Charles T. | Expérience générale
Phalen in Coeur d'Alene was great! He was helpful and kind. He made moving less stressful. (Because moving is always a little stressful in general)Glenna M. | Réservation
Mgr Rodney was very professional and his crew followed the example he sets for this store! Five star operations!! R David Bliss customerDavid B. | Expérience générale
Rodney and his staff are always fast and friendly. Nice doing business with someone who cares about customers and the service. Merci.Michelle L. | Expérience générale
Rodney and staff are totally awesome to me at all times. I couldn't be more pleased with this location! Timothy J WulffTimothy W. | Expérience générale
I recommend this place and if I ever need a storage unit again I will come back here the staff is very friendlystacey s. | Expérience générale
Very fine working team! A special Thank You to the maintenance/cleaning team; always keeping our facility clean. Highly recommend this facility & staff!MARK S. | Expérience générale
the staff was always very friendly and Knowledgeable.CARLETON S. | Expérience générale
The facility was clean and the staff was terrific.Dale S. | Expérience générale
It was what I needed when I needed it. Thank you.wayne c. | Expérience générale
Would have been Above Average rating if it wasn't for 2 things. 1st, my rates went up twice. Started out as 49,95 $ a month & went to 64,95 $. 2nd, not enough employees. Ended up waiting and waiting.DAKS B. | Expérience générale
Very nice facility. Crystal is great!Andrew W. | Expérience générale
All personnel were helpful when they could be, although sometimes not too knowledgeable of their computer system. But all in all it was OK.ALEXANDRA S. | Expérience générale
Rod was very helpful.Don P. | Expérience générale
The card system regarding getting in and out was confusing at times.Fran L. | Expérience générale
A very busy facility. Had to wait for some time if needed to speak with associate or make payment. Otherwise great service when needed.Debra S. | Expérience générale
Uor experience was very goodDon P. | Expérience générale
I love Rod and his crew, absolute professionalism, I was a customer with a storage unit for 4 years.......THe ONLY problem I had was not having access up until 10pm nightly,MAGGIE M. | Expérience générale
Very good!Carmel B. | Expérience générale
Manager Rod, is rude to customers and his employees who lack simple training. Each employee has a different understanding as to what the actual policies and procedures of the company are. POOR SERVICECimberlie Q. | Expérience générale
Great Storage - Clean and secure.aaron p. | Expérience générale
Parking lot was always a cluster. Trucks parked everywhere, with no real organization. Entering and exiting the lot was always a nightmare. Staff never super helpful and always seemed mad.GARY J. | Expérience générale
There always seems to be things that come up that's out of tour control but the staff at the Appleway CDA store were very helpful, courteous, and accommodating!! Will always recommend them to others!Tina B. | Expérience générale
If I had to do it again, I would most definitely use this location. I wish all locations were as great as this one they really set the bar high. Thank you for all your help.ERIC B. | Expérience générale
Nice storage solution!Joseph L. | Expérience générale
I would highly recommend this facility. I appreciate the cleanlinessJOHN S. | Expérience générale
I have nothing negative to say about the facility or service ... the continued price increases made it impossible to stay.KEN C. | Expérience générale
You sent me this survey 146 times... Please stop the emails... otherwise everything was great! :)angela b. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
Nous offrons la plus grande couverture en Amérique du Nord!
Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
Propane service delivered straight to your door!