Customer Reviews for U-Haul Storage of Corvallis

8 658 évaluations

1050 NW 5th St   Corvallis, OR 97330
(@ Buchanan Av)

(541) 757-7655

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(541) 757-7655

1050 NW 5th St
Corvallis, OR 97330
(@ Buchanan Av)

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Échange de bonbonne de propane
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

We rented online but then went into the location to ask a few questions and the gentleman who helped us was knowledgeable and answered all of our questions. I wish I would have gotten his name because he was very helpful!

ALEAH G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C 
Évaluation :
5

I had a perfect trip. Everything was on time. No problem whatever. Kathleen.

KATHLEEN S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anita M 
Évaluation :
5

Staff was professional and helpful.

Matthew S 
Évaluation :
5

It's always a good experience here, we've rented several trucks and a storage unit. The employees are always very helpful and kind, and the equipment is always clean and in good shape. Maybe hire another person or two so the lines aren't as bad, but otherwise you are already doing it right.

David R 
Évaluation :
5

The trucks are very old, needs upgrading

Jebin Z 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caleb P 
Évaluation :
4

The truck was old with 145 000 miles and was noisy and not smooth to drive

Ramesh S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Robert K 
Évaluation :
5

The truck was not clean. The dolly ramp was narrower than the wheel base of my van.

Julia R 
Évaluation :
2

I had issues with the app during pickup, and couldn't record the condition of the vehicle. Also, I had to pick up keys in the office rather than the locked boxes outside, which seems pointless when the whole idea of the app is self-service.

Jennifer M 
Évaluation :
5

Very friendly staff

Julie D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wyatt S 
Évaluation :
5

Great friendly service!

Dena G 
Évaluation :
5

Very helpful and friendly staff.

Brian E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy Z 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gerald C 
Évaluation :
5

All phases of rental were efficient, professional, and friendly. Thank you again!

Fred P 
Évaluation :
3

Office technology was not working during check in, otherwise everything went smoothly

Madeline A 
Évaluation :
5

Very helpful and prompt to assist.

Joan R 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Terrance D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marcel M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Steven U  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TERRENCE G 
Évaluation :
5

Highly recommended, friendly and helpful service!

Gary B 
Évaluation :
5

Friendly folks, quick drop off.

Ryan N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ronald R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Essel W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary M 
Évaluation :
5

Excellent service à la clientèle. Friendly, helpful, professional and personable staff. I will definitely return if I need a rental in the future.

Tyana N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheri C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jose s 
Évaluation :
5

Two workers came running out to service my vehicle when i pulled in. They were very polite and helpful.

Sheryl P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica K 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kuan-Lun T 
Évaluation :
5

Great experience. Check in and check out was fast. My only complaint is that the initial vehicle check requires a phone with a data plan.

Gerald S 
Évaluation :
2

I rented a Friday evening. With the trailer, I also got 10 moving blankets that did not end up using and returned the trailer with the 10 unused blankets in their unopened plastic bags. A I did not use the blankets, I asked for a refund as I had on past rentals. I was immediately told no. I have rented from U-Haul numerous times since the mid-1990s, but doubt I will do so in the future.

Daniel B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marc B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sabrina I 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mandy W 
Évaluation :
4

The security system itself seemed adequate however, the pricing… $225/mo for an un-lit, average sized low ceiling storage unit that I can't even park a car in whether it fits or doesn't fit seems ridiculous after getting an entire 40ft shipping container storing 2 vehicles in a quiet part of town for $150/mo. Over all U-haul has played an essential role in making my hobby possible, mainly renting auto transport trailers. I will say the long haul rate for auto towing seemed excessive and put a pit in my stomach after I hit "Reserve". I obviously don't know how the numbers work out statistically but other than the potential for a poorly maintained trailer, the odds of disaster don't seem to have much of a difference whether you're going 20 miles in town, to 2000 miles through multiple states, and adding the number of states traveled through, as well as relocation of equipment to the list of what the rate is based on seems a little contradictory to the purpose of this service. What could have the potential to be an extremely convenient "no brainer" option for people is resting as a last resort reality for people without the means to do it themselves. At the end of the day I'm just salty about having to spend 8x the amount I wanted to for a day's worth of driving as opposed to an hour or two. I say if you consider the nuances and adjust the rates accordingly, may be followed by having to put more focus into expanding the fleet to keep up with demand.

Jackson M  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Allyson L 
Évaluation :
5

Easiest drop off I have ever experienced.

John C 
Évaluation :
3

U-Haul should be ashamed of their self

Brittany B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy S 
Évaluation :
5

Everyone was super nice and very fast! Will use them again when I move :)

Leslie M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen S 
Évaluation :
5

Customer service and equipment were excellent. No improvements necessary!

Joanna M 
Évaluation :
5

After a long day of moving and driving for 4+ hours, I was admittedly in a foul mood and was really sour with the personnel. Regardless, the two men who were on the job at the end of the day were professional, helpful, and knowledgeable. Please extend my sincere apologies and a big thank you to the closing crew!

Sarah G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mike M 
Évaluation :
3

S.O.

Gus N 
Évaluation :
5

Great team, efficient and friendly.

Jeff L 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Timothy V 
Évaluation :
4

Merci

William C 
Évaluation :
5

Seems pretty dialed in at this location. Perhaps clearer/large signs directing customers to where they should park/return/go for various functions/reasons. Happy with the service.

Oliver H 
Évaluation :
5

Quick, painless drop off.

Rafael M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JULIE L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ruth R 
Évaluation :
5

Very friendly and helpful. Process was very fast and only took a couple of minutes!

ROGER K 
Évaluation :
5

We use this location to rent vans for our business on occasion and the staff is always very friendly.

Karin L 
Évaluation :
5

Easy drop off. Great customer service

ALAN B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANK C 
Évaluation :
5

On site management was impressive . Clear communicators . Prompt , courteous , thoughtful , respectful . VERY clean , well-maintained equipment .

Shane M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noah M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael F 
Évaluation :
1

When a person rents out of a certain area don't call them days later saying oh sorry you'll have to drive to another town to get your equipment. Also teach your people customer service and how not to be rude.you guys suck

Cliff S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeff L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Seth R 
Évaluation :
5

Good experience - 5 min to drop off. 180 degrees difference from the pick up location.

robert M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anne F 
Évaluation :
5

It is perfect. When I go into the counter, the server is so nice and professional. Also, when I return the truck, the guy who helps me with the process is nice and professional.

Jason K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Charles G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Toney S 
Évaluation :
4

The roll up door kept getting stuck and was very hard to open. At one point I actually had to drive the Uhaul location for them to open it for me

Azadeh H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelly G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremy H 
Évaluation :
5

Plenty of room!

Dana M 
Évaluation :
5

I loved the separate drop off pavilion and tons of room to turn with a trailer.

Dana M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Todd C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lisa P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Brian L 
Évaluation :
2

Every thing went quickly and without delays.

Sherri E 
Évaluation :
5

When I got the truck to my house I saw a notification on my phone that I needed to review the condition of the truck in the app. When I went to do that the app wouldn't allow me to do the review because it detected that my location was away from the lot. Before stepping out of the office I was not advised that I would need to do the review. It is unclear if completing the review was necessary to activate the insurance I had on this rental. Big omission in the customer service!

DOUGLAS S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen K 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S 
Évaluation :
5

The Corvallis U-Haul location staff was very helpful; and the U-Haul location in Eugene was huge and very supportive when I dropped off the 15 ft truck. Good job U-Haul!!

E D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kent H 
Évaluation :
5

This is a good uhaul location. Dependable helpful staff

Daniel S 
Évaluation :
5

From the first phone call to schedule the electrical portion of our hitch to the actual installation, the customer service was personable, clear and fantastic. When we had our hitch installed, the whole process was a breeze also so I would not hesitate to book an appt here again!

Molly A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dennis C 
Évaluation :
5

The agent, I believe his name is Brent gets A++ for great customer service.

William M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARY S 
Évaluation :
5

They gave me the specification sheet for the hitch. Gave me my price quote. Scheduled the installation. Got it done earlier than promised. Courteous, helpful, knowledgeable.

ROLLAND B 
Évaluation :
1

Charlie is rude and very condescending. I will not be using this location again.

Terri C  |  Expérience générale 
Évaluation :
1

False advertising to get customers online and in front of the store because I sign is posted. With the only thing being *subject to availability * that means if units are available the unit I wanted was available and the manager still found some way to say oh you get that offer online yes but we don't honor it or give refunds when outside his store they are marketing that same deal. Please make it make sense. I'm filing a BBB complaint against Brent and the Uhaul store. And the guys in there are just unwelcoming in general I couldn't wait to get out of there.

Marion C  |  Premières impressions 
Évaluation :
3

I was offered one free month through the app but the facility didn't honor it. I paid for my first month and found a different alternative. I wish I could have gotten my first month's storage rent for free as offered in the app when I rented the uhaul truck.

Linh H  |  Expérience générale 
Évaluation :
4

We found that the cost was pretty steep for a locker and that there's no pro rate available for moving out early times are rough right now we really could use some of that pay back from that storage locker

ROMAIL A  |  Expérience générale 
Évaluation :
5

Competent and courteous. That's all you want when you're moving. Did everything but unload the truck, which, of course, is my problem.

Alan R  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ian s  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Debbie Y  |  Premières impressions 
Évaluation :
5

The workers were extremely nice and understanding and also patient with me.

Kendra G  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel C  |  Online Move In 
Évaluation :
5

Staff was great, excellent customer service, efficient, friendly

April C  |  Premières impressions 
Évaluation :
5

I was a long time customer. I dealt with the staff when things were slow and also when they were slammed. They were always helpful and provided very workable solutions. It's a simple business really, solutions about stuff…either moving it or storing it. It never was never over complicated, something that happens a lot with so many companies. Dealing with the public is always a testing experience and I'd give them an A+ for their overall performance. If I was in charge I'd make sure they were all properly compensated simply because finding what they possess in customer service and problem solving skills cannot be taught and would be very expensive to replace when another company identifies and recognizes the same things I witnessed and lure them away…just a thought anyway.

Jim O  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Brian C  |  Expérience générale 
Évaluation :
5

Thanks

Jeffery B  |  Online Move In 
Évaluation :
5

Customer service was excellent.. & Very informative.. Storage unit was clean.. With easy access.. Glad changes were made for Storage to be extra safe..

ROZELAND C  |  Premières impressions 
Évaluation :
5

Friendly and helpful staff. Very open with details and site regulations/safety.

Maria C  |  Premières impressions 
Évaluation :
5

Brent, Natalia, Lucas, and Austin each provided me consistent thoughtful effort and unyielding support during my move. From having a 10x10 unit on-site to using a U-Haul cargo van and hand truck for one more trip than I had exlected, I am grateful that this team eliminated my ever needing to fret or worry.

CRAIG G  |  Expérience générale 
Évaluation :
5

Brent and Natalia were very helpful

CRAIG G  |  Premières impressions 
Évaluation :
5

Very friendly staff.

Larry P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sophia B  |  Expérience générale 
Évaluation :
5

We have used U-Haul on 5th Street services for many years. We are now in our senior years and especially appreciate the friendly patience of the staff as we figure out what we need. We also appreciate the dry, clean storage units and trucks we have rented over the years.

Debby W  |  Premières impressions 
Évaluation :
4

Everything was great however it was way too expensive.

Megan B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DONALYN H  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Raymond S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Domenic B  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RONALD P  |  Premières impressions 
Évaluation :
5

Very satisfied overall. Just wish unused last days had been a prorated refund.

Don C  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Yasmine R  |  Expérience générale 
Évaluation :
4

Overall excellent. One exception to the friendly staff. Two weeks ago I had a bad experience when at 5 minutes before the opening time of your office, I had to use the bathroom and was bluntly told by the young woman when I told her that I needed to urinate badly, was 80 years old and might wet myself : "No, I don't care, you are not allowed in the building at this time." I did have an accident and will never deal with her again.

richard m  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ali a  |  Premières impressions 
Évaluation :
5

Great staff courteous and knowledgeable! Will miss them greatly

DENNIS F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David G  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph A  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Samantha M  |  Premières impressions 
Évaluation :
5

Excellent service. Thanks for being professional.

Gaetan N  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lareina S  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Sandrine s  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Todd M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jennifer b  |  Expérience générale 
Évaluation :
5

It was a smooth check out and even smoother drop off. U-Haul is always my go to for a good move. Merci!

Nellie T  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Fred S  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Inga V  |  Premières impressions 
Évaluation :
3

There is not much lighting. I accidently set off the alarm on my unit and no one ever showed up nor did I get a call. What is the point of the new alarms if no one responds??

Amy H  |  Expérience générale 
Évaluation :
5

The staff were friendly and efficient. Even when I had to go back to the office regarding a question they were attentive and helpful. I had paid for the unit and moved in, but was still treated very well. They are true "service" people as opposed to being just "sales" people. I felt comfortable leaving my belongings there.

IRENE D  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

DAVID M  |  Premières impressions 
Évaluation :
5

My U-Haul experience was great. The employees are super helpful and friendly. The facility was exactly what I needed. My only problem was the difficulty getting through on the phone. Sometimes I just drove to U-Haul instead of waiting on hold. That was my only issue. Everything else was great.

Alison C  |  Expérience générale 
Évaluation :
4

The only reason I did not go with an excellent is I had trying calling the facility twice on Tuesday of this week, and no one answered, and there was not a voice messaging option. Instead my calls were auto-routed to UHaul Customer service which is a nightmare during the day - with hold times to get through to a person of 30 min plus. Yet when I called other UHauls in the area on Tuesday, I could at least leave a message and someone got back to me. Being from out of town I initially assumed on Tuesday that maybe it was an unmanned facility, as us the customers seem to have to keep doing more and more of the administrative work when buying something, renting something etc. and that is a big bummer.

Robert H  |  Premières impressions 
Évaluation :
4

Overall everything was very good. The only issues we had were that there was nearly 1" deep standing water in front of our unit, #141. It just wasn't level for drainage. The other issue was the expense. Paying nearly $180 p/mo.for the 8X10X20 storage unit was pretty steep. I looked around and found another storage place with a unit that was taller, wider and deeper about 5 miles away for only $130 p/mo with the third month free. It is well worth moving out.

David K  |  Expérience générale 
Évaluation :
1

Online rental was quick and easy (similar to other services Uhaul provides), however storage access times are misrepresented. See screenshot: https://imgur.com/a/s4wayiH . "Storage Access" is stated to be from 5AM - 10PM with the option of 24hrs access as an additionally sold amenity. Unfortunately, this is not how the location handles it's accessible hours, instead you must use dual locks on your unit and request a key from the front office upon each visit, to unlock a secondary lock that the location owns. This must be done within business hours (7am - 7pm) and requires the physical surrendering (this is written during statewide quarantine) of a Uhaul accepted identification card, significantly reducing the usability of the storage. After 30 days, this inconvenience can be remedied by a fee increase of $120/yr for 24hr access. While stated otherwise on the rental webpage, there are not any actual access hours allowed between 5am - 7am or 7pm - 10pm unless special arrangements have been made with the front office per exception. This was not explained in any form upon move in. In fact, required front-desk sign in or supervised unit access is mentioned as a punishment for customer disturbances within the rental agreement and contains no reference to actual office hour requirements. Additionally, the confirmation email itself states that access hours are 5am-10pm Mon-Sun without any mention of a required check in. At this point I am curious what other red flags or fees will come about during this process that were left unexplained at the move in time or inaccurately represented on their website. I am understanding of the rules, that the location is allowed to set rules to maintain order on this premises, that the management is working hard to keep units secure for everybody and why this policy would be in place in absence of a gate. But with the combination of the false access times represented online & in the confirmation email, no mention of the specific access hours within the rental agreement itself and increased rent to use the access time already thought to be paid for - I feel that future buyers should be aware of this up front and take the omitted details into strong consideration when evaluating this location's service.

Kyle S  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dennis F  |  Expérience générale 
Évaluation :
5

So thankful I got the last storage unit!! Thank you, thank you!!

Tiffanie S  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy W  |  Expérience générale 
Évaluation :
5

If the store employees are too busy to answer the phone it goes to customer service. Totally fine, but then customer service need to be able to assist just like a store employee.

Matraca M  |  Expérience générale 
Évaluation :
2

This is a poorly managed facility. The staff appears to be under constant stress and frustration. Maybe there isn't enough employee's to handle the load. I also was charged an astronomical amount for being late one day on my storage unit, I was charged for more gas on the truck that I had rented, which was clearly not needed and then when I closed my account a week earlier was told there was no prorate. I will have to deal with another company in Corvallis now.

Donna E  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Peter G  |  Premières impressions 
Évaluation :
5

Stephanie Owens was the person I dealt with every visit and she was always pleasant, helpful and courteous. Her customer service skills are top notch.

Candy D  |  Expérience générale 
Évaluation :
5

Thank you...I had short term storage needs and could not have asked for better service. Much appreciated...

Susan C  |  Expérience générale 
Évaluation :
5

Everyone was very helpful!!

Todd M  |  Premières impressions 
Évaluation :
5

The Manager of this U-Haul facility does an excellent job. His crew is wonderful. Very professional. I've rented vans from this facility at least 5 times in the last year. Beyond Excellent!

nancy r  |  Premières impressions 
Évaluation :
5

Hello, The way you guys serve your customers is very good. As a customer, I feel satisfied with your serve. Merci.

Barusa k  |  Premières impressions 
Évaluation :
5

Brent and Stephanie were great in every aspect. Merci

Ibrahim I  |  Premières impressions 
Évaluation :
5

Everything went very smoothly.

Laura D  |  Premières impressions 
Évaluation :
5

Great experience at our Corvallis UHaul every time I use them. Great customer service and the cleanest storage units around! Vehicles are well maintained.

Cindy s  |  Premières impressions 
Évaluation :
4

Needs more staff to help customers

John J  |  Expérience générale 
Évaluation :
5

Great and friendly staff. Very helpful and always available.

Linda R  |  Expérience générale 
Évaluation :
5

My experience was very good. I was quickly waited on, the gentleman was very nice and went over everything and then took us to the until. This was a much better experience than past experiences.

Carolyn C  |  Premières impressions 
Évaluation :
5

Very helpful crew, enjoyed by time with them.

Linda R  |  Premières impressions 
Évaluation :
5

Saved me, last minute.. Thank you !!

Martha N  |  Premières impressions 
Évaluation :
5

Brent was awesome. Helped me find what I needed. Fast and friendly.

Lori W  |  Premières impressions 
Évaluation :
1

A U-Haul branded lock mysteriously ended up on the U-Box I had shipped from West Virginia. Employee was discourteous, and $69 was added to my credit card for "STORAGE" and "BASIC INCOME".

Brian B  |  Expérience générale 
Évaluation :
5

I never saw the storage place but i am very content with the phone service personnel and the women who delivered and picked up the storage box. everyone is so prompt and smiley and nice!

Garnet B  |  Expérience générale 
Évaluation :
5

Thanks

kelly g  |  Expérience générale 
Évaluation :
5

Lukas provided great service and made everything really easy. Super appreciate it!

Niamh C  |  Réservation 
Évaluation :
5

Both the counter guy and the technician outside were friendly, courteous and competent. We had 2 Uhaul moving pods delivered here and they arrived on time and not damaged. Great service!

Peter L  |  Expérience générale 
Évaluation :
4

I was pleased overall

Deahna G  |  Expérience générale 
Évaluation :
1

Shipped my furniture with ubox, made sure everything was secured. When I opened the box at the receiving location, I found my antique desk smashed. U-haul refuses to fix it. Lost a customer for life.

David C  |  Expérience générale 
Évaluation :
4

Personnel amical

Jon R  |  Réservation 
Évaluation :
5

Wonderful experience, will highly recommend.

John C  |  Expérience générale 
Évaluation :
5

Everyone was super friendly and efficient.

MARTHA L  |  Expérience générale 
Évaluation :
5

great service!

Brandi G  |  Expérience générale 
Évaluation :
1

My experience at the Corvallis store was wonderful. I would never recommend UHAUL to anyone. As a company, UHAUL has too many communication errors between offices & between people of the same office.

Emily R  |  Expérience générale 
Évaluation :
5

bon

yize z  |  Expérience générale 
Évaluation :
2

Transportation costs quoted were from a third party provider and inaccurate and incomplete. Damage from rats and mice from chewing and waste to personal items is extensive. No disputes, just subpar.

KELSEY T  |  Expérience générale 
Évaluation :
5

With all the stress of our move, we are very grateful to the store staff at this location for their help and kindness and understanding. Great people like them can make a place shine - and they do!

Timothy S  |  Réservation 
Évaluation :
5

Excellent.

GEORGE S  |  Expérience générale 
Évaluation :
4

Helpful service

Kristine P  |  Expérience générale 
Évaluation :
5

Great job!

SARAH C  |  Expérience générale 
Évaluation :
3

Check out process takes way to long.

ERIC V  |  Expérience générale 
Évaluation :
5

I had paid a months for June. Do I get a refund from the 16th of June to the end of the month? otherwise all was good. thankyou.

Harry K  |  Expérience générale 
Évaluation :
5

Very friendly and helpful. Excellent service à la clientèle. Brent called to let me know I'd locked my unit in the "Open" position by accident my first time there. Good looking out!

rachel p  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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