Le client n'a pas laissé de commentaire.Nicholas G.
Customer Reviews for U-Haul Storage of Corvallis
Pour nous contacter
Corvallis, OR 97330
(@ Buchanan Av)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Jamie H.
first truck had all fuel siphoned so they have a security problem.William G.
Moving blankets free with return or pay for them if not returned.JAMES WILLIAM B.
Le client n'a pas laissé de commentaire.Meredith A.
The staff was helpful and polite. The van was clean. The check out and return process was simple and easy. The rates were reasonable. Merci.barbara S.
Easy drop off with immediate assistance.Delicia F.
The whole process was so smooth. Thank you!AMANDA N.
Le client n'a pas laissé de commentaire.Helen S.
Le client n'a pas laissé de commentaire.Rebecca S.
Le client n'a pas laissé de commentaire.james L.
Le client n'a pas laissé de commentaire.Domenic B. | Premières impressions
Wonderful staff and so friendly!stephen P.
Le client n'a pas laissé de commentaire.Joe M.
Staff was great, easy pick up and drop off. Great value and the truck was a dream.Tracy A.
Nothing, you great jobRay C.
Le client n'a pas laissé de commentaire.KAREN LORAINE S.
Our final experience was wonderful. Brent went the extra mile for us. He made all the questions we had, go away.Lacey H.
Le client n'a pas laissé de commentaire.David M.
Well a good wash, and clean the windows. Not to mention the front tires looked like they could blow at anytime. The inside tread looked new, the outer 3 inches were smooth bald. I had planned around 100 plus miles of use for the truck, ended up using 24 ish miles. Most of those were bringing the truck to my house and returning said truckBrian C.
The dealings we have had this last time was pretty pathetic not working with us properly making us bring a truck back only to come back and pick it up and reload it instead of just extending it. It's pretty sad the amount of business we do to be treated this wayLanny G.
The staff were great. The smart phone app is ridiculously complex - to the point that in frustration, I gave up on it and I walked into the store where the staff took care of me right away. Staff was great, app was not. Truck, prices, store, and lot were all good!James R.
The employee who checked us out was very efficient and was super nice. The whole process was quick and smooth. Kudos :)Phillip S.
Le client n'a pas laissé de commentaire.David S.
Excellent service in all aspects.Richard G.
Le client n'a pas laissé de commentaire.kedir C.
Le client n'a pas laissé de commentaire.Jennifer L.
Le client n'a pas laissé de commentaire.Denis G.
Le client n'a pas laissé de commentaire.Andrew L.
Parking was a little challenging...Rickey K.
Appreciate all the help and the experience was painless! Merci encore.Scott M.
Le client n'a pas laissé de commentaire.Maoz D.
The side mirrors could not be adjusted- and the passenger side mirror in particular was a nightmare because it would flop around in the wind. It was actually a pretty terrifying experienceMichael G.
Le client n'a pas laissé de commentaire.Victoria C.
Le client n'a pas laissé de commentaire.Amy M.
I did find one appliance dolly missing the roller belts. Bi did point it out to the employee.Mark D.
Le client n'a pas laissé de commentaire.Zachary M.
Le client n'a pas laissé de commentaire.JOSH H.
Quick and easy transaction. Busy location but had plenty of employees so there was hardly any wait.Ashley T.
Great Team. Thanks .JONATHAN E.
I was done in less than a minute after I parked. Merci.Jonathan F.
Le client n'a pas laissé de commentaire.lindsay K.
Couldn't have asked for better customer service and reliable transport! Thx so much!!Mathew N S.
Le client n'a pas laissé de commentaire.Guillermo Z.
Le client n'a pas laissé de commentaire.Kim S.
Le client n'a pas laissé de commentaire.SUMIR V.
Le client n'a pas laissé de commentaire.Steven W.
Le client n'a pas laissé de commentaire.Daren H.
Le client n'a pas laissé de commentaire.Shere R.
I did not rent from you. 2nd notificationkim K.
The rental process itself is ridiculously onerous, invasive, and complicated. Procedures as opaque as those employed by UHaul are undoubtedly a result of substantial abuse of the rental process by customers. I'm sorry for that but, gee whiz, what a nightmare for "normal" folk. Fortunately, the customer agent at the Corvallis site was extremely patient, courteous, and helpful - he is the ONLY reason I just didn't walk out of the store. Despite the agent's exemplary service I will NEVER rent with UHaul again.Lloyd C.
Everyone was courteous and helpful. I was in and out vary efficiently.Steven P.
Le client n'a pas laissé de commentaire.jim H.
Everything and everyone was great!!PHILLIP M.
Le client n'a pas laissé de commentaire.Marc S.
Le client n'a pas laissé de commentaire.Jeremy P.
Le client n'a pas laissé de commentaire.Michael P.
Best customer service I've had in Corvallis! The young man was professional and efficient! Blew me away! Thank you!JOSEPH S.
Le client n'a pas laissé de commentaire.Susan F.
Le client n'a pas laissé de commentaire.RONALD P. | Premières impressions
Le client n'a pas laissé de commentaire.David S.
Le client n'a pas laissé de commentaire.David S.
This location continues to be the best I have ever had a pleasure of working with. The staff is very courteous and you can tell that they are confident in what they are doing. Very nice.BRYAN A.
Very satisfied overall. Just wish unused last days had been a prorated refund.Don C. | Expérience générale
Le client n'a pas laissé de commentaire.Laura D.
Le client n'a pas laissé de commentaire.Ross H.
This is an extremely well run location. I have used them 3 times in the last month since relocating here from southern California. Each interaction has been excellent. The employees are very well coached, helpful and conduct business in a very professional, yet personable, manner. I would highly recommend this location.Kent C.
Service was excellent, but Covid precautions were not. With the pandemic running strong in our community right now, all customers I saw were wearing masks, but none of the employees were, even inside the small building. Do better.Eric N.
Le client n'a pas laissé de commentaire.Makishna C.
Quickest dropoff I've ever had!WILLIAM L.
Bugs on windshield. Steering wheel could have used a wipe. Otherwise highly recommended.Carl C.
The attendant was outstanding helpful and knoledgeableTim W.
Le client n'a pas laissé de commentaire.Richard P.
Both young men that helped me, check out and check in, where very kind and professional.Erin D.
Le client n'a pas laissé de commentaire.Irene T.
Very professional. Turn in only took 2 minutesGREGORY S.
Le client n'a pas laissé de commentaire.Christopher B.
Le client n'a pas laissé de commentaire.Kevin F.
I found the system for check in and out quick and efficient. It was greatly appreciated with the long days that moving usually entail.Richard B.
Le client n'a pas laissé de commentaire.Amarissa B.
Le client n'a pas laissé de commentaire.Serin O.
Quick and friendly as usual.JOHN P.
I believe the man I dealt with name is Lukus. He is also someone you can trust, does an excellent job, and contributes to making the stress of moving less painful. God job Uhaul on attracting excellent people.DANA H.
Nice staff there, good job!Bruce B.
Le client n'a pas laissé de commentaire.Pamela P.
Le client n'a pas laissé de commentaire.Yasmine R. | Expérience générale
Will rent again.Kathleen R.
Le client n'a pas laissé de commentaire.Adam W.
Le client n'a pas laissé de commentaire.Ross C.
I have used Uhaul many times and have never had a bad experience. This location has nice people and is always a pleasure to do business with.Jeffrey P.
Le client n'a pas laissé de commentaire.Richard L.
Le client n'a pas laissé de commentaire.Benjamin R.
Le client n'a pas laissé de commentaire.Stanley E.
It was epicSavannah T.
I am still waiting for my refund because the "100 % guaranteed" equipment was not there and I had to drive an hour out of my way to the next city (30 min there, 30 min back) to get a different one.Matthew A.
Le client n'a pas laissé de commentaire.Tony L.
Le client n'a pas laissé de commentaire.Kriseteen C.
Very easy. Workers were super nice and helpful.Lisa J.
UHaul switched my order from a 5X8 trailer to an 8X10 trailer without asking me. The consequence was that the trailer was too big to fit in my family's campsite. I will warn friends about your policy of not informing customers of changes in time to make other plans.Lawrence B.
Le client n'a pas laissé de commentaire.Kent P.
Le client n'a pas laissé de commentaire.Flavia B.
Le client n'a pas laissé de commentaire.Danny J.
Nothing needs to change, super friendly staff and great customer serviceJoseph N.
Overall excellent. One exception to the friendly staff. Two weeks ago I had a bad experience when at 5 minutes before the opening time of your office, I had to use the bathroom and was bluntly told by the young woman when I told her that I needed to urinate badly, was 80 years old and might wet myself : "No, I don't care, you are not allowed in the building at this time." I did have an accident and will never deal with her again.richard m. | Expérience générale
Le client n'a pas laissé de commentaire.ali a. | Premières impressions
Great staff courteous and knowledgeable! Will miss them greatlyDENNIS F. | Expérience générale
Le client n'a pas laissé de commentaire.David G. | Online Move In
Le client n'a pas laissé de commentaire.Joseph A. | Premières impressions
Le client n'a pas laissé de commentaire.Samantha M. | Premières impressions
Excellent service. Thanks for being professional.Gaetan N. | Expérience générale
Le client n'a pas laissé de commentaire.Lareina S. | Expérience générale
Le client n'a pas laissé de commentaire.Sandrine s. | Premières impressions
Le client n'a pas laissé de commentaire.Todd M. | Expérience générale
Le client n'a pas laissé de commentaire.jennifer b. | Expérience générale
It was a smooth check out and even smoother drop off. U-Haul is always my go to for a good move. Merci!Nellie T. | Premières impressions
Le client n'a pas laissé de commentaire.Fred S. | Expérience générale
Le client n'a pas laissé de commentaire.Inga V. | Premières impressions
There is not much lighting. I accidently set off the alarm on my unit and no one ever showed up nor did I get a call. What is the point of the new alarms if no one responds??Amy H. | Expérience générale
The staff were friendly and efficient. Even when I had to go back to the office regarding a question they were attentive and helpful. I had paid for the unit and moved in, but was still treated very well. They are true "service" people as opposed to being just "sales" people. I felt comfortable leaving my belongings there.IRENE D. | Premières impressions
Le client n'a pas laissé de commentaire.DAVID M. | Premières impressions
My U-Haul experience was great. The employees are super helpful and friendly. The facility was exactly what I needed. My only problem was the difficulty getting through on the phone. Sometimes I just drove to U-Haul instead of waiting on hold. That was my only issue. Everything else was great.Alison C. | Expérience générale
The only reason I did not go with an excellent is I had trying calling the facility twice on Tuesday of this week, and no one answered, and there was not a voice messaging option. Instead my calls were auto-routed to UHaul Customer service which is a nightmare during the day - with hold times to get through to a person of 30 min plus. Yet when I called other UHauls in the area on Tuesday, I could at least leave a message and someone got back to me. Being from out of town I initially assumed on Tuesday that maybe it was an unmanned facility, as us the customers seem to have to keep doing more and more of the administrative work when buying something, renting something etc. and that is a big bummer.Robert H. | Premières impressions
Overall everything was very good. The only issues we had were that there was nearly 1" deep standing water in front of our unit, #141. It just wasn't level for drainage. The other issue was the expense. Paying nearly $180 p/mo.for the 8X10X20 storage unit was pretty steep. I looked around and found another storage place with a unit that was taller, wider and deeper about 5 miles away for only $130 p/mo with the third month free. It is well worth moving out.David K. | Expérience générale
Online rental was quick and easy (similar to other services Uhaul provides), however storage access times are misrepresented. See screenshot: https://imgur.com/a/s4wayiH . "Storage Access" is stated to be from 5AM - 10PM with the option of 24hrs access as an additionally sold amenity. Unfortunately, this is not how the location handles it's accessible hours, instead you must use dual locks on your unit and request a key from the front office upon each visit, to unlock a secondary lock that the location owns. This must be done within business hours (7am - 7pm) and requires the physical surrendering (this is written during statewide quarantine) of a Uhaul accepted identification card, significantly reducing the usability of the storage. After 30 days, this inconvenience can be remedied by a fee increase of $120/yr for 24hr access. While stated otherwise on the rental webpage, there are not any actual access hours allowed between 5am - 7am or 7pm - 10pm unless special arrangements have been made with the front office per exception. This was not explained in any form upon move in. In fact, required front-desk sign in or supervised unit access is mentioned as a punishment for customer disturbances within the rental agreement and contains no reference to actual office hour requirements. Additionally, the confirmation email itself states that access hours are 5am-10pm Mon-Sun without any mention of a required check in. At this point I am curious what other red flags or fees will come about during this process that were left unexplained at the move in time or inaccurately represented on their website. I am understanding of the rules, that the location is allowed to set rules to maintain order on this premises, that the management is working hard to keep units secure for everybody and why this policy would be in place in absence of a gate. But with the combination of the false access times represented online & in the confirmation email, no mention of the specific access hours within the rental agreement itself and increased rent to use the access time already thought to be paid for - I feel that future buyers should be aware of this up front and take the omitted details into strong consideration when evaluating this location's service.Kyle S. | Online Move In
Le client n'a pas laissé de commentaire.Dennis F. | Expérience générale
So thankful I got the last storage unit!! Thank you, thank you!!Tiffanie S. | Premières impressions
Le client n'a pas laissé de commentaire.Timothy W. | Expérience générale
If the store employees are too busy to answer the phone it goes to customer service. Totally fine, but then customer service need to be able to assist just like a store employee.Matraca M. | Expérience générale
This is a poorly managed facility. The staff appears to be under constant stress and frustration. Maybe there isn't enough employee's to handle the load. I also was charged an astronomical amount for being late one day on my storage unit, I was charged for more gas on the truck that I had rented, which was clearly not needed and then when I closed my account a week earlier was told there was no prorate. I will have to deal with another company in Corvallis now.Donna E. | Expérience générale
Le client n'a pas laissé de commentaire.Peter G. | Premières impressions
Stephanie Owens was the person I dealt with every visit and she was always pleasant, helpful and courteous. Her customer service skills are top notch.Candy D. | Expérience générale
Thank you...I had short term storage needs and could not have asked for better service. Much appreciated...Susan C. | Expérience générale
Everyone was very helpful!!Todd M. | Premières impressions
The Manager of this U-Haul facility does an excellent job. His crew is wonderful. Very professional. I've rented vans from this facility at least 5 times in the last year. Beyond Excellent!nancy r. | Premières impressions
Hello, The way you guys serve your customers is very good. As a customer, I feel satisfied with your serve. Merci.Barusa k. | Premières impressions
Brent and Stephanie were great in every aspect. MerciIbrahim I. | Premières impressions
Everything went very smoothly.Laura D. | Premières impressions
Great experience at our Corvallis UHaul every time I use them. Great customer service and the cleanest storage units around! Vehicles are well maintained.Cindy s. | Premières impressions
Needs more staff to help customersJohn J. | Expérience générale
Great and friendly staff. Very helpful and always available.Linda R. | Expérience générale
My experience was very good. I was quickly waited on, the gentleman was very nice and went over everything and then took us to the until. This was a much better experience than past experiences.Carolyn C. | Premières impressions
Very helpful crew, enjoyed by time with them.Linda R. | Premières impressions
Saved me, last minute.. Thank you !!Martha N. | Premières impressions
Brent was awesome. Helped me find what I needed. Fast and friendly.Lori W. | Premières impressions
A U-Haul branded lock mysteriously ended up on the U-Box I had shipped from West Virginia. Employee was discourteous, and $69 was added to my credit card for "STORAGE" and "BASIC INCOME".Brian B. | Expérience générale
I never saw the storage place but i am very content with the phone service personnel and the women who delivered and picked up the storage box. everyone is so prompt and smiley and nice!Garnet B. | Expérience générale
Thankskelly g. | Expérience générale
Lukas provided great service and made everything really easy. Super appreciate it!Niamh C. | Réservation
Both the counter guy and the technician outside were friendly, courteous and competent. We had 2 Uhaul moving pods delivered here and they arrived on time and not damaged. Great service!Peter L. | Expérience générale
I was pleased overallDeahna G. | Expérience générale
Shipped my furniture with ubox, made sure everything was secured. When I opened the box at the receiving location, I found my antique desk smashed. U-haul refuses to fix it. Lost a customer for life.David C. | Expérience générale
Personnel amicalJon R. | Réservation
Wonderful experience, will highly recommend.John C. | Expérience générale
Everyone was super friendly and efficient.MARTHA L. | Expérience générale
great service!Brandi G. | Expérience générale
My experience at the Corvallis store was wonderful. I would never recommend UHAUL to anyone. As a company, UHAUL has too many communication errors between offices & between people of the same office.Emily R. | Expérience générale
bonyize z. | Expérience générale
Transportation costs quoted were from a third party provider and inaccurate and incomplete. Damage from rats and mice from chewing and waste to personal items is extensive. No disputes, just subpar.KELSEY T. | Expérience générale
With all the stress of our move, we are very grateful to the store staff at this location for their help and kindness and understanding. Great people like them can make a place shine - and they do!Timothy S. | Réservation
Excellent.GEORGE S. | Expérience générale
Helpful serviceKristine P. | Expérience générale
Great job!SARAH C. | Expérience générale
Check out process takes way to long.ERIC V. | Expérience générale
I had paid a months for June. Do I get a refund from the 16th of June to the end of the month? otherwise all was good. thankyou.Harry K. | Expérience générale
Very friendly and helpful. Excellent service à la clientèle. Brent called to let me know I'd locked my unit in the "Open" position by accident my first time there. Good looking out!rachel p. | Expérience générale
Services supplémentaires à cet emplacement
Nous avons la plus grande sélection de camions neufs!
Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!
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Nous expédions à l'autre bout de la ville et à l'autre bout du monde!
Nous vendons des centaines de produits qui facilitent les déménagements!
U-Haul est l'installateur numéro 1 d'attaches de remorque en Amérique du Nord.
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Nous offrons la plus grande sélection de l'industrie!