Le client n'a pas laissé de commentaire.
becky s. | Expérience générale
Customer Reviews for U-Haul Storage of East Side St Cloud
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Very friendly staff at the store location.
Jon C. | Premières impressionsThe storage unit was much smaller than expected and barley fit all the stuff :(
Amanda T. | Premières impressionsMr. Nord was amazing and exceeded all expectations! Great experience!
Kristy G. | Premières impressionsThe outdoor storage unit had a minor leak on the front (cab over) area.
joseph g. | Expérience généraleHave used them before and will again in future. And will tell friends and family to use them. They are great.
Todd K. | Expérience généraleTodo muy bien. Excelente
Hector M. | Premières impressionsAwesome truck and transport drove very easy.
becky s. | Premières impressionsWish I had known the unit would be zip tied closed so I could have been better prepared to get into it without an extra trip.
Maureen M. | Premières impressionsGreat experience with this storage facility.
Todd K. | Expérience généraleVery helpful and friendly staff committed to customer service and satisfaction.
Maryjude H. | Expérience généraleVery helpful
MARY S. | Premières impressionsThe guy got me all signed up and then I drive over and the other guy tells me I can't put bikes in storage. Complete waste of my life dealing with that guy! I mean he doesn't know motorcycles aren't allowed? I would think that the workers would know something like that!
jeffrey g. | Premières impressionsFriendly, knowledgeable staff. Love Ben. He's the best!
nancy b. | Expérience généraleVery friendly staff.
Beverly O. | Expérience généraleBen from the east st cloud location was very helpful. My key didn't work I had been back already and he personally came to location site brought me a new key and showed me through the facility and made sure all was well..THANK U BEN.
turea s. | Premières impressionsfriendly and helpful offered lots of options to fit our needs .
Krissy J. | Premières impressionsWent above and beyond to make sure I got what I needed. Will continue to use there services!
JEROME K. | Expérience généraleOverall, the experience was exceptional. The GM was most helpful and professional. Only things I would change are the following: Extend access hours on the weekends to 11pm. Lighting inside the temperature controlled units was a bit too dim. Additional lighting would be appreciated. Also, having a broom to use would be helpful.
Jamie K. | Expérience généraleThe reservation was changed very last minute. Was very difficult to sign in to the uhaul account. Customer service was great, however, I did spend 30 minutes on hold over 2 separate calls. The online check-in process is ridiculous. You should inform customers when they choose this option that they need to be pre approved to complete the process. I spent a total of 1 hour and 15 minutes trying to get my truck. Which meant that I was unloading the truck at the end of the day in the dark. I had not planned that so didn't bring a flashlight with me.
James N.I rated the drop off recommendation as not applicable because this location has not opened for business yet. I dropped off the truck and their just happened to be a Uhaul Representative there working on the building. He phoned the other location and let them know I dropped the truck off.
Thomas K.