Customer Reviews for U-Haul Storage of Easton

53 évaluations

2711 Freemansburg Ave   Easton, PA 18045

(484) 373-4966

Heures d'ouverture de l'établissement

  • Lun - sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(484) 373-4966

2711 Freemansburg Ave
Easton, PA 18045

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
3

Easton’s Pa Bathroom was dirty and 2nd floor Storage is ridiculous..

Mike I.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tonyia K.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRYSTAL D.  |  Premières impressions 
Évaluation :
4

Everything was great just wish you were open past 7PM.

Samuel B.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amy W.  |  Premières impressions 
Évaluation :
5

You guys were amazing helping me out , I will recommend and use again, amazing experience

Ryan Y.  |  Expérience générale 
Évaluation :
1

My move in date was 3/12/2022, due to weather conditions, I opted to wait until 3/13/2022 to move in. I tried several times, however I am not able to get into the building to access my unit #120. I've tried reaching out via a messages on the app as well as tried calling the office (Freemansburg Ave, Palmer Pa) this morning at 11:00. I'm very disappointed no one answered and only to be disconnected due to no answer. I would like to have credit's for the days that I am not able to get access to my unit. I would like someone to reach out and assist me with getting into the building on Freemansburg Ave., Palmer Pa

Wendy B.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Caylie S.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Massiel R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack W.  |  Premières impressions 
Évaluation :
3

The only reason I’m giving three stars is that NO ONE EVER PICKS UP THE PHONE IN EASTON and the monthly prices are high.

Dawn N.  |  Expérience générale 
Évaluation :
5

Friendly service.

Cynthia J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES A.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

jay m.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

lizbeth R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Russell B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Veronica B.  |  Online Move In 
Évaluation :
3

I had some issues getting into the physical building along with some communication problems, but other than that it did what I needed at a pretty good price. I would recommend as constructive criticism: giving 24 hour access to all (Why can't I get my stuff when I want?) notifying of the changes and construction being done, better train staff, handle problems in a timely manner, return phone calls. Overall, I am satisfied as long as I can get my belongings.

James A.  |  Expérience générale 
Évaluation :
3

While the storage facility is fine it is very hard to get into on a daily basis with the current hours.

Gene M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeremy W.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Perry W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARITZA V.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ivette A.  |  Expérience générale 
Évaluation :
5

Merci

DWAYNE T.  |  Expérience générale 
Évaluation :
5

Mr Frank Perez was extremely helpful and knowledgeable .

Edwin C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Craig S.  |  Expérience générale 
Évaluation :
2

Paid for 24 hour access and didn’t give access

Latosha W.  |  Expérience générale 
Évaluation :
3

Due to work scheduling, the 24/7 access was perfect for the first few visits storing belongings. Unfortunately, after traveling from NY arriving around midnight to storage, the facility hours changed to limited hours without prior notification a few days after our last late night trip. The Staff was Outstanding but notification very disappointing. Had to relocate items to storage with extended hours.

Kathy H.  |  Expérience générale 
Évaluation :
3

Storage place has no ramp so i must bring my items up a set if stairs.

MARGARET H.  |  Online Move In 
Évaluation :
2

There was so much wrong with uhaul and nothing that was originally booked was fulfilled but the workers tried to help

Jasmine A.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Rebecca S.  |  Premières impressions 
Évaluation :
5

All Good 👍

JOSEPH D.  |  Premières impressions 
Évaluation :
2

My boyfriend and I arrived at the building and parked where it said "visitor parking", we then had a lot of trouble finding the entrance and the gate that I had a code for. We found a door that opened, but it led to a bunch of construction, however, we did find my unit after walking around a bunch. We then went back to my car perplexed at how to move stuff in since the entrance we found was very inconvenient, we drove around the building and finally found the correct entrance which was not labeled clearly from off of Freemansburg Ave. from there, we found the loading dock and I tried using my code to get in, but it didn't work. Finally, another person who didn't work there told me I needed to put it in twice. We finally got in, and had to find my unit again from the proper entrance. There was only one cart to move stuff in and overall the process was very confusing. When we first arrived we thought we had landed upon an abandoned building, given we saw nothing inside where it said "office". I wish more clear signs were in place about where to enter the facility and there were more carts and a dolly or something to help move stuff in.

Makaela F.  |  Online Move In 
Évaluation :
3

Was very inconvenient moving from loading dock to the unit. I liked that there were carts to use.

Nicholas C.  |  Online Move In 
Évaluation :
4

Could use some visible security to deter some bad actors. And also when I called the office to report something I saw, no one answered the phone and it went to some regional booking line, which was frustrating because if it had been something serious it would not have recieved any attention.

Gladys W.  |  Expérience générale 
Évaluation :
5

Franklin Perez was so very helpful through the entire process of moving our things in and out of storage. He ensure everything went smoothly for us.

SAM G.  |  Expérience générale 
Évaluation :
1

Didn’t have the unit I reserved...and then tried to get me to rent 2 storages in 2 different buildings...then I couldn’t get access to the units ..so I never even stored my stuff there

MICHAEL D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Perry W.  |  Premières impressions 
Évaluation :
5

Very well done with Jason our problem solver. Thank you for all the time and support. Jean

jean b.  |  Premières impressions 
Évaluation :
3

I had a good experience with the facility and staff; however, the day before move in, I had to physically go to the office for paper work because the computers were not working correctly. When I called the Toll-free number for U-Haul, they said the problems were going on for over a week. In addition, while I had a reservation for a 10 x 15, we only got an 10 x 10 since they had no 10 x 15's available. We needed the extra space for future projects, but now that can't happen. We were told they had 5 reservations for the 10 x 15 unit. The first one that got there was who got the right size unit. That is not good business practices.

Sue F.  |  Premières impressions 
Évaluation :
3

Location of facility was confusing, went to a different facility and was redirected. I knew where it was but then I must have had a different address on some correspondence and clicked it for directions and that led to the confusion. The facility itself was very confusing on where to enter. I pulled up to the UHaul sign and the entry door ended up being a good 5 minute walk away by the time I found it. Once inside, the unit number did not have a door number on it. Seems like it was rushed together and a little more thought and quality control could have gone into the building.

dawn m.  |  Online Move In 
Évaluation :
5

Franklin was so very helpful and offered great advise to make our move and storage experience very smooth and stress free

SAM G.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

simon w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

simon w.  |  Expérience générale 
Évaluation :
5

very nice to deal with, may need it again next year. THANKS !

CRISTOPHER M.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Maritza V.  |  Online Move In 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Khaine P.  |  Online Move In 
Évaluation :
5

This is the second time I have used your services and it has been a wonderful experience.

Jody P.  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

William S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CRISTOPHER M.  |  Premières impressions 
Évaluation :
4

LITTLE DIM LIGHTING BACK BY #76

KIM T.  |  Expérience générale 
Évaluation :
1

The manager never gave me a key to get inside the unit

Travis P.  |  Premières impressions 
Évaluation :
3

There needs to be better lighting, more dolly trucks, cause there is only one at this storage facility, not enough!!! A job that should have took 45 minutes took 11/2 hrs . But it's clean a little spooky.

Monique F.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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