Rented unit on Sar 10/16. Was told the lock on unit would be off by Tues. We t there on Tues after 530pm. Lock on unit. Tried to call local office couldn't get some from Fargo on the line. Had to drive to the rental office the person at the counter said that we shouldn't rent there anyways because they have had a lot of theft at that unit. Unable to give a refund on Tues. Went wed morning counter person able to give refund. He still stated not a safe place to rent.Bobbi F. | Expérience générale
Customer Reviews for U-Haul Storage of Fargo
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Fargo, ND 58102
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Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.ANTHONY S. | Expérience générale
Nice large unit at fair price. VERY dusty. Inconvenient access hours. Area Was subject to vandalism.JOE W. | Expérience générale
Le client n'a pas laissé de commentaire.candice t. | Premières impressions
Le client n'a pas laissé de commentaire.Matthew B. | Expérience générale
Le client n'a pas laissé de commentaire.dawn g. | Premières impressions
Excellent emplacement!karen s. | Expérience générale
Le client n'a pas laissé de commentaire.Ashley M. | Premières impressions
I rated this facility a 4 star because of the manager, Travis. We had some difficulties with checking into our unit on a Sunday, but he was able to help us out quickly via email even though it was after office hours and he wasn't working that day. He was on location the next day when we came in to verify our entrance code, and went went above and beyond to help us. He and the staff rate a 5 star as far as I'm concerned. The storage yard itself on 42nd is a bit run down and could use some TLC though, so for that reason I lowered my rating to 4 star.Cathy R O. | Premières impressions
Le client n'a pas laissé de commentaire.Greg J. | Expérience générale
Le client n'a pas laissé de commentaire.Alexis K. | Expérience générale
Too many people tailgating with no keycard or pass key getting in pass gate. Too many people working on automobiles and living out of units. I requested locking mecinisim to be fixed day one of rental nothing has been done. Customer service associates showed no care for their facilities on anything that happens and cleanliness of the roads littered with debris and used tires.James L. | Expérience générale
Travis and the rest of the staff made everything so simple anytime I needed anything. I always recommend them when someone I know has moving or storage needs.Breanna R. | Expérience générale
Le client n'a pas laissé de commentaire.stacie jean i. | Expérience générale
Le client n'a pas laissé de commentaire.Jolene C.
I drove 900 miles to a storage unit and it was filled with trash. The unit was also damaged. I was tired from the trip and did not have the energy to deal with it. They did however give me a new unit after waiting in line for an hour the second time. It was very unprofessional that they sold me a unit with put knowing it had been cleaned or repaired. The truck however was great, no complaints there.Michael N. | Premières impressions
Travis was incredibly helpful!Breanna R. | Premières impressions