Évaluations des clients U-Haul Storage of Fargo

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Fargo

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Amanda J. | Expérience générale |
Évaluation :

I moved my stuff out in March 2020 and kept getting g billed until recently. Even after numerous calls, emails... they still harrassed me. I would never rent anything from Uhaul again, and that has been my go to place for moving and storage for years.

Ashley K. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Emily S. | Expérience générale |
Évaluation :

Amazing, real, and genuinely understanding!!! I appreciate you Sharee and Main Ave Staff.

Ashley K. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Michael N. | Premières impressions |
Évaluation :

I drove 900 miles to a storage unit and it was filled with trash. The unit was also damaged. I was tired from the trip and did not have the energy to deal with it. They did however give me a new unit after waiting in line for an hour the second time. It was very unprofessional that they sold me a unit with put knowing it had been cleaned or repaired. The truck however was great, no complaints there.

bradley c. | Premières impressions |
Évaluation :

Travis and the staff have been great! They went above and beyond to accommodate my needs with vehicles and storage. I would highly recommend them to anyone!

Todd L. | Expérience générale |
Évaluation :

Not happy that it was broke in and almost all the storage items were stolen

ANNA G. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Heide A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

kippland h. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Eric W. | Expérience générale |
Évaluation :

I had a miserable time renting a unit here. I lost access from November until April due to incompetent employees. The manager claims that on the notes for my account there was info about my unit being locked up due to a door replacement, but everytime I called between Nov. and Apr. I was told to call the next day and speak with the manager. Luckily I didn’t need anything in the unit immediately, but I would have emptied my unit by December had there not been an issue. I wasted over $600 on monthly payments in this time period. When I was finally able to get a hold of the manager he said they would remove their lock, and a month later it’s still there. They also claimed to have tried to contact me multiple times but when I asked them how they tried to contact me they gave me a phone number that wasn’t on my Rental contract, so I called that number and it was a local doctors office. Why was I not contacted via the email that I receive monthly statements at? This franchise location is a joke, and I’m embarrassed to have lost so much of my money to you.

Jayne M. | Premières impressions |
Évaluation :

I'm having issue finding where to call since store was closed and truck due back at 930. I'm not going to be able to get back til about 7am I dont know what to do I'll pay the extra I just couldn't find what to do or call on papers. I'm sorry.

Rachel B. | Expérience générale |
Évaluation :

Thank you for ur service for the long term I had the unit. Stay well

Breanna R. | Premières impressions |
Évaluation :

Travis was incredibly helpful!

Randall D. | Premières impressions |
Évaluation :

Thank you Andrew is friendly and courteous he was very helpful and knowledgeable about U-Hauls storage policies and units available.

Amanda J. | Premières impressions |
Évaluation :

They were so accommodating and helpful.

Keighla H. | Expérience générale |
Évaluation :

I had nothing but trouble in EVERY transaction and experienced nothing but delays. They cannot even answer their phone not respond to corporate telling them to contact their customer!

David K. | Expérience générale |
Évaluation :

We'll use uhaul for all my moving and storage needs.

erika v. | Expérience générale |
Évaluation :

The staff helped me quickly obtain a safe storage unit with 24 hr access. No fuss or complications. That meant a lot to me. Thank-you.

Brooke B. | Expérience générale |
Évaluation :

I did not like the water damage in my unit when they told me they were going to fix it

Kaleb F. | Expérience générale |
Évaluation :

They were supposed to put a note on my account that my move out date would be April but they kept asking for April's payment when my stuff had been out and I hadn't been using their service.

robert l. | Premières impressions |
Évaluation :

very helpful

Ann S. | Expérience générale |
Évaluation :

The only thing i did not understand is why the unit could not be prorated?We just needed 1 extra day to be out and uhaul wanted to charge us a whole month..Could someone explain to me the reasoning ?

Rachel L. | Expérience générale |
Évaluation :

Everything was great, i just wish I could have gotten a refund for this month because i closed my account the day after getting billed on autopay.

Niketa P. | Expérience générale |
Évaluation :

Only thing I didn’t like was how much the price was and the late fees are extremely expensive. I thought you supposed to have a grace period

Nichole S. | Expérience générale |
Évaluation :

Unit leaked water. Called and emailed and told them I had vacated the unit and 1 1/2 months later I'm still receiving emails/letters about them threatening to sell my belongings for non payment.

Non reviews have been submitted for this location.

Retour
Haut de la page