Customer Reviews for U-Haul Storage of Florida State University
Location en tout temps  |  U-Haul Truck Share 24/7© Location

20 évaluations

817 Appleyard Dr   Tallahassee, FL 32310
(Tallahassee Community College)

Heures d'ouverture de l'établissement

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Services dans cet établissement :

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817 Appleyard Dr
Tallahassee, FL 32310
(Tallahassee Community College)

Services dans cet établissement :

Heures d'ouverture de l'établissement

Toujours ouvert sur votre téléphone intelligent

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
1

I was charged a fuel fee when I shouldn't have been!

Seneca D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Davied L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jason G. 
Évaluation :
1

Need to be more efficient with sending people to retrieve u-haul boxes. Need to improve in customer service because u-haul takes too long and keep you on hold on the phone. Also kept us waiting 4 hours on my box that I called 24 hours in advance so again be more efficient.

eve F. 
Évaluation :
3

The whole experience was a debacle. I made the reservation for a truck and a box. I was first told that I had to go to one place for a truck and then it was changed to another place. The storage location was off site as well. I also called customer service and was told that my reservation was cancelled. Honestly, the actual location needs to pick up its phone and not roll it to customer service. The folks at the site were wonderful to deal with, but the whole process could be a lot better. Also. I wound up with ants all over my goods!!!!!!

luci A. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Wyneshia W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Deb B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marquis G. 
Évaluation :
1

The customer service was EXTREMELY POOR!!! I not only sat in the store for an hour and a half trying to rent a U-Haul truck you guys had available but the team behind the desk continued to ignore me, and say there was nothing available. When I called over the phone in the store I was given a U-Haul, but they assigned me to a self pick-up .. I was not aware of how the process worked and when I asked I was ignored, and told use my phone. As I proceeded to try I began to get frustrated, and a man with dreads behind the front desk told me "I'm not going to do shit." The customer service at this store was one of the worst I have ever received, and this is my first time ever renting a U-Haul. I was later double charged for fuel, and fuel fill-up when I dropped the the truck back off AFTER leaving the gas station. I had proof that I filled the truck up to the point I received it at, and contacted customer service , the manager never called back to remove the additional charges. This experience was EXTREMELY poor, and I would never use you guys again because of it.

tyquaia R. 
Évaluation :
1

self service location wrong odom reading on truck at time of pick up

Paul T. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

  • Icône de conteneur de U-Box
    Conteneurs U-Box®

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