Le client n'a pas laissé de commentaire.Suzanne S. | Online Move In
Customer Reviews for U-Haul Storage of Fremont
Pour nous contacter
Fremont, NH 03044
(Formally Budget Storage of Fremont)
Services dans cet établissement :
- Mon–FriDe 10 h am à 4 h pm
- Sat–SunDe 9 h am à 2 h pm
- Inspection gratuite du remorquage
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
the person took good care of my needsDAVID W. | Premières impressions
Le client n'a pas laissé de commentaire.Mike & Joanne M. | Expérience générale
I've been at Fremont storage for years. Not the ideal setup, but cheap. Prices have been raised, I think the last one made it too high. I told Stacy about a leak and she said she would tell the on-site guy about it so he could take a look. She didn't. My unit was leaking and she didn't even staple a tarp to the roof. Things kept getting wet, so I moved out. It took me longer than last month because of the rain. I got the feeling that as long as I was paying, everything was great for Uhaul. Well, I lost probably $1500 worth of stuff and I'll have to feel clean some other items to save them. I think I should be refunded the last two months rent. Why am I paying rent if it's leaking? If the issue was handled right away, I'm reasonable, I wouldn't have left. Essentially, the purpose of that unit to me was to keep things dry. If it can't be done, then I shouldn't pay. It cost me a lot of time to move out. Look at the records, I was there many years before Uhaul came in. I do appreciate that my walkway was shoveled in the snow. Last year, I told these guys about water flowing over my lock from the roof. Again , these things happen… an ice jam. I think they were also slow to react to that situation as well. Fortunately., there was nothing coming inside at that time. I had a couple of instances where my lock was a block of ice. I had to return home for a propane torch to unfreeze it. I know it's difficult to fix a roof during winter. This was in may. Where the water marks were before was where the water was dripping on move out day. I'm sorry that you guys didn't react quickly enough for me to save my stuff. I would think you would at least process those refunds I requested. Good luckDarryl M. | Expérience générale
Le client n'a pas laissé de commentaire.Tom S. | Premières impressions
Very simple process.James O. | Online Move In
Le client n'a pas laissé de commentaire.Steven C. | Expérience générale
Le client n'a pas laissé de commentaire.BRIAN H. | Expérience générale
Absolutely, no complaintsTom H.
I have had a storage for the last 7 years and prior to that I had a small unit for 6 yrs. I would recommend your storage to anyone I knew was looking. You guys are the best!!Peggy T. | Expérience générale
The staff is the best ever!Raymond M. | Expérience générale
Charles was wonderful to work with. He provided flexibility, kindness, and went well above what was required of him. Charles is truly a terrific man - a man that U-haul is lucky to have. I appreciated Charles so much, that I would be willing to talk to someone at Uhaul's Corporate office to brag about his determination and stellar performance. Thank you Uhaul and Charles for being so flexible and convenient to me in my move from STL to New Hampshire. To provide insight as to what Charles did, he worked with me and held my hand through the entire process of moving into the storage unit. He stayed after the closing time to help me, because I was coming from so far away. He was not afraid to call me to provide insight and work with my needs. He provided guidance and recommendations. Lastly, he was very kind and respectful.Brandon G. | Premières impressions
The owner brushed off my car when I was gone and was very kind and helpful. Very positive experienceNicolas R.
Le client n'a pas laissé de commentaire.John C.
I actually dropped off at BrentwoodGail B.
Charles is one of the nicest guys I ever met.. Absolutely incredible guy. I would definitely recommend Fremont U-Haul. Thank you again Charles it was a pleasure meeting youMark B.
Excellent service!Jane W.
Le client n'a pas laissé de commentaire.Ernest S.
All the staff are first class!Leonard & Elizabeth E. | Expérience générale
Le client n'a pas laissé de commentaire.Charles D. | Premières impressions
Le client n'a pas laissé de commentaire.Lauren N. | Premières impressions
Most of the units (not necessarily mine) have very transition lips to get into the unit. It is very off and probably turns away a bunch or people. I saw some of the steps up into some unit over 1 foot tall which does not meet ADA compliance for egress to the public.Justin F. | Expérience générale
Charles was excellent with the rental of the truck went over everything. On return of the truck everything went well. Would recommend this location for rental of trucks thank you G FournierGerard F.
Le client n'a pas laissé de commentaire.Ronald G. | Expérience générale
Le client n'a pas laissé de commentaire.Devin M.
Charles and Zack were very helpful and professional ! Great and easy experienceTom B. | Expérience générale
Le client n'a pas laissé de commentaire.Debbie R. | Expérience générale
Never an issue renting and storing at the Fremont storage in 25 years.Carl B. | Expérience générale
Le client n'a pas laissé de commentaire.BRIAN H. | Premières impressions
Tammy is always very helpful! She notified me as soon as a storage unit opened for storing my vehicle. Been coming to Fremont Storage for eight years, never had a problem, and always top notch customer service. Can't say enough good things, thanks for keeping me a valued customer. DanDaniel D. | Premières impressions
Le client n'a pas laissé de commentaire.Kimberley B. | Expérience générale
I would have stayed longer but it was to far to get there a hour travel time back and forthJoy A. | Expérience générale
Great job. Will use again.Justin R.
Stacey was so sweet and helpfulDaniel M. | Expérience générale
Le client n'a pas laissé de commentaire.Mike & Joanne M. | Premières impressions
Staff was very friendly, welcoming, and professional. I could not have asked for a better experience.Leonard & Elizabeth E. | Premières impressions
Jenn was great! Made the whole process very easyJim B.
Le client n'a pas laissé de commentaire.Richard I. | Expérience générale
I am only saying would not recommend this storage place because lots of my items got moldy in that unit. I had to throw away some things, including my awesome leather jacket that was completely covered in mold. I've had several outdoor storage units over the years and never once have my things got moldy unit they were at this place, and ironing father said the exact same thing. That happened to him as well and only at this place. Also, there was probably 3-4 occasions where the card machine to open the gate randomly didn't work when I went there resulting in the gate not opening for me to go in to my unit. Makes no sense. So then I have to go and find help etc etc. super inconvenient when my car is full of items and I can't get in because the card machine stopped working. That happened multiple times. Also my rate went up $30 in the year and a half I had a unit there.Karli G. | Expérience générale
Le client n'a pas laissé de commentaire.Dave M.
The service and equipment was top notch; exactly as I expected. Thank you for your excellent service. Al FredetteAl F.
Le client n'a pas laissé de commentaire.Herbert N. | Premières impressions
Jen was extremely nice made my experience 1000 times better I switched from 603 storage very cold bunch not alot of interaction with people im so happy that you have someone there that cares your facility is more secure and she handled my account like I was the only customer 5 stars thank you very much !!David M. | Premières impressions
Le client n'a pas laissé de commentaire.Elizabeth (Rita) B. | Expérience générale
Le client n'a pas laissé de commentaire.Norman B. | Expérience générale
Jen is also very friendlyArthur J.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.John S.
Great customer service and met my needs. Alot better than 603 StorageNicholaus B.
Jenn was very helpful and explained everything needed and more.Diane H. | Premières impressions
Le client n'a pas laissé de commentaire.Bob C. | Expérience générale
My experience with your facility was amazing & you staff was so professional. Look forward to seeing you again this fall. Thank you for everythingMark L. | Expérience générale
Very accessible, friendly staff. Pickup and dropoff were very convenient. Vehicle was clean. I would rent from this location again.Delia M H.
Le client n'a pas laissé de commentaire.Fay G. | Expérience générale
Le client n'a pas laissé de commentaire.Kimberley B. | Premières impressions
Le client n'a pas laissé de commentaire.John S.
Le client n'a pas laissé de commentaire.Marissa W. | Premières impressions
Le client n'a pas laissé de commentaire.krista j. | Expérience générale
Le client n'a pas laissé de commentaire.Kali S. | Premières impressions
All employees were courteous and helpful at all times. The manager was on top of her game, and made my visits enjoyable. I will definitely be recommending Stacy for a promotion!!Luke C. | Expérience générale
We appreciated the helpful staffMICHAEL B. | Expérience générale
Charles was a huge help very professional. He was pleasant to talk to he is a huge bonus for your store I would definitely come back to this location as long as Charles is there. This man deserves a raise.Jean L.
Le client n'a pas laissé de commentaire.chuck C.
Le client n'a pas laissé de commentaire.lisa d. | Expérience générale
Nice people to deal withJames C. | Expérience générale
Charles was a joy to work with. From start to finish he was professional, courteous and efficient..Theresa L.
Tammi was very helpful! She calling me when a storage unit became available. Return customer who is very happy to be treated so well by Uhaul of Fremont NH. Thank you DanDaniel D. | Premières impressions
Very easy less then 2 hours and got a unit and moved stuff in. Very quick and easyJonathan G. | Online Move In
We very much appreciated our interaction with the very helpful staff person in the office!MICHAEL B. | Premières impressions
I had nothing but exceptional service at this location. We were very happy and loved the friendly and courteous ladies in the office.BRENDA P. | Expérience générale
Le client n'a pas laissé de commentaire.Destiny M. | Expérience générale
Le client n'a pas laissé de commentaire.Darryl B. | Expérience générale
Be very specific about what unlimited means. It may not mean unlimited. Read the fine printWilliam E.
I had an excellent experience through the whole process. Stacey is a real professional and a pleasure to do business with. Would highly recommend her Fremont or Brentwood facilities James C. | Premières impressions
Le client n'a pas laissé de commentaire.Denise A.
Charles was very pleasurable to talk to, great attitude and a great guyTyler R. | Premières impressions
Unit leakeddon c. | Expérience générale
Le client n'a pas laissé de commentaire.Don C. | Premières impressions
Le client n'a pas laissé de commentaire.darlene v. | Expérience générale
This location did not have good internet; my drop off process took 40 minutes because pictures didn't upload, running me over my time. Service inside was great, the person was nice.Vaughn N.
Great place to store things at Fremont storage I would tell everyone about your storage great price but it's sad I pay insurance on the storage I think people should receive a refund for that if you pay insurance on a storage for months should get it back. My opinion just saying.Dennis F. | Expérience générale
The ladies were very kind and professionalThomas M. | Expérience générale
Le client n'a pas laissé de commentaire.Edward P.
Le client n'a pas laissé de commentaire.ROBERT M. | Premières impressions
Le client n'a pas laissé de commentaire.Kathleen H.
Le client n'a pas laissé de commentaire.Brian N. | Premières impressions
Stacey at Uhaul Brentwood/Fremont helped make a very difficult situation easier. We needed to make arrangements to move and store a family member's possessions on very short notice. Stacey helped us arrange the necessary Uhaul in order to move the possessions and also helped us secure the storage unit for the items. I was able to communicate with her via her cell phone throughout the entire process-She was very kind and helpful from start to finish.Mary C. | Premières impressions
Le client n'a pas laissé de commentaire.Michael G.
I had a very good experience, employee was very helpful. would not hesitate to use service again. Bob CollinsRobert C.
Have the personel show up for store opening and make sure that when you book online all the supplies are in the truck as stated on line. When returning the truck, you want to know what your bill is. Not hear, your all set.Patricia H.
Always a pleasure to do business, very accommodating!Skip Z. | Expérience générale
Have storage my vehicle at this location for five or more years. Like the people and quality storage building. They just upgraded the entrance hardware!! Thank you, Stacy and TammyDaniel D. | Expérience générale
Le client n'a pas laissé de commentaire.James C.
All aokCharles B. | Premières impressions
Very well run facility. Tammy in the office took care of all my needs with renting a 10 x 10 unit and made arrangements for a van rental and a few weeks later a truck rental. Had a glitch with getting in the gate after hours one night, but called the number posted on the keypad and heard back from Stacy the GM in a few minutes and gained access. Would highly recommend this business to anyone needing storage or truck rental.Paul F. | Expérience générale
The guy I dealt with was awesomebrian h. | Premières impressions
Le client n'a pas laissé de commentaire.Richard I. | Premières impressions
Online 24/7 reservation was a nightmare and on live staff was rude, disrespectful and cancelled my reservation over personal pettiness. Their handling of the situation cost me money and valuable time. I will NEVER use online pick up of a U-Haul vehicle again and probably will never use U-Haul services again. The attitude of the personal REPRESENTING U-Haul was nothing short of appalling and down right negligent.Daniel W.
Le client n'a pas laissé de commentaire.Tracy S. | Expérience générale
Le client n'a pas laissé de commentaire.Pamela B. | Expérience générale
Le client n'a pas laissé de commentaire.Peter T. | Premières impressions
Le client n'a pas laissé de commentaire.Janine T. | Premières impressions
The woman who works there opened the door for me, greeted me with a smile and a happy face. I wasn't sure what size of unit I wanted to rent so she asked if I didn't mind walking she would show me the units. I was able to rent just the right size for my needs. I accidentally left my license there and I received a call from her telling me she found my license which I didn't even know I lost. What a nightmare when I'm in the middle of moving. She certainly helped meet throughout my visit and even after I left.Allyson H. | Premières impressions
Le client n'a pas laissé de commentaire.Clifford W.
Le client n'a pas laissé de commentaire.Leslie R.
Your mobile check in system is slow and cumbersome. It constantly returned messages saying the system was too busy and to try again. It shouldn't take 30 mins to do what I can do with a human in 5.Brian M.
Le client n'a pas laissé de commentaire.Karen L.
Small quiet office. Elissa was terrific. Very patient and attentive with me as a first time renter. Instructions were clear and the whole sign in thing online was a little daunting at first, but I really liked it. I was on the road 25 years and was a bit skeptical at first. UHaul has done a good job there.Leanne M.
I had a horrible time they where not open on the weekend so I had to use the 24/7 online and Pick up which was a nightmare I was at the for over an hour during drop off and pick up the online creat account was horrible. U need to get more ppl on the phones and at the locations this made my moving experience horrible I was moving into the late hours of the night bc I was stick there for an hour during up pick trying to reach ppl on ur phones then I couldn't even get the account to come up when I dropped if off so that was even worse so I just locked the truck and out the key back inside the box and left since it was almost 10 at nightSamantha T.
Le client n'a pas laissé de commentaire.Brooke L.
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