Évaluations des clients U-Haul Storage of Gresham

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Gresham

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Brian S. le

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Randall was the young man who assisted when I showed up to pick up the trailer I rented. My left turn signal did not work, but he got a tester, figured out which part of the plug wasn’t working, then found the correct blown fuse, and replaced it for me. Randall was the best! Friendly, helpful, and unfazed by my lack of preparation. I appreciate employees like Randall!

Wesley B. le

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It would be nice to have a little lower price for one day local rental of vehicle trailer. One day local rental rate of 39.99 vs your 54.00 would be more competitive

Justin P. le

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Le client n'a pas laissé de commentaire.

Brent P. le

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Le client n'a pas laissé de commentaire.

Lucas G. le

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Le client n'a pas laissé de commentaire.

Earl S. le

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Le client n'a pas laissé de commentaire.

Rebecca K. le

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Nothing. The gentleman who work there are wonderful. We have used them numerous times. Super helpful and professional.

Christopher L. le

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Efficient and friendly.

Craig C. le

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The app could improve but the service the employees have is outstanding.

jawaski C. le

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Le client n'a pas laissé de commentaire.

Joshua T. le

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There was some confusion getting the wiring harness set up, they ended up tearing into my spare tire well and ripping some of the factory Styrofoam trays in that area. My online quote was much less than my ending charge ended up being.

Greggory S. le

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Be patient very busy store,but the staff is top notch

Brent P. le

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Le client n'a pas laissé de commentaire.

Lea Ann L. le

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Clone Cory, he went above and beyond the call of duty to make sure the trailer worked with friend rig in order so that they could help me move my 91 year old Dad from one facility to another. Thanks Cory. What you did might have seen insignificant, but when folks do what you did in those 10 minutes was huge!!!!.

Tyler S. le

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Le client n'a pas laissé de commentaire.

Harvey T. le

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The prompt, professional service was appreciated. No suggestions for improvement.

Tim B. le

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Le client n'a pas laissé de commentaire.

beverly W. le

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Helpfulness of Joel was outstanding.

Gerald B. le

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Le client n'a pas laissé de commentaire.

Jared F. le

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App was not working, glitchy, and slow.

Rebik P. le

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Le client n'a pas laissé de commentaire.

KEN K. le

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Le client n'a pas laissé de commentaire.

Vernon R. le

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Le client n'a pas laissé de commentaire.

John B. le

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Counter had no associates at it, had to wait for someone to finally show. But overall once I was being helped them service was great

joy T. le

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Had trouble on website. Wouldn’t take my credit card and had to call and speak to a person (and wait on hold 20 minutes for a person). Improve website and phone wait queues if possible.

Miles A. le

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Drove in, dropped the car trailer and out the driveway in 5 minutes,couldn't have been better. Nice guy even undid the hitch and jacked the tongue.

Yoe P. le

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Muy agradecido por el trato del compañero

loel L. le

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Everyone was friendly and it all went smooth

Jason L. le

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Your mobile phone pickup service did not work right at first

Janice H. le

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Storing my household goods was easy and convenient thanks to the staff.

Becky H. le

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Accidently overfilled gas tank and was not reimbursed.

matt L. le

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Le client n'a pas laissé de commentaire.

Carolyn M. le

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Used uhaul several times. This time was easiest ever. The staff was helpful and had us on our way in no time.

Nanci G. le

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Le client n'a pas laissé de commentaire.

Candace K. le

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The driver side door gasket was not sealing so I had to deal with the whistle of wind through it the entire time. I was given a truck with only a quarter tank of fuel but was told that it was a 40 gallon tank so it would last awhile since the truck got good fuel economy. However when I put 20 gallons in the gauge moved up to nearly full leading me to believe that the tank was actually a 25 gallon tank. This resulted in me returning the truck with much more fuel in it then when I started with no credit. Also I asked for no hand truck and no padding, but you have both fastened in the truck taking up precious space that I needed. It really messed up my ability to organize my load in an efficient manner.

Robert D. le

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All was very good, but the location was a little hard to navigate a big truck to. Closer to I-84 would be better.

suneel D. le

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Le client n'a pas laissé de commentaire.

Steven W. le

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Very helpful staff at Gresham Uhaul.

Sean W. le

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Le client n'a pas laissé de commentaire.

Brent P. le

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Le client n'a pas laissé de commentaire.

JUDY C. le

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OVER the top in every way. On time, cautious and quick loading, personable and after unloading on same day their performance remained tops! Would HIGHLY refer them to anyone!

David R. le

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Le client n'a pas laissé de commentaire.

Lloyd S. le

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Le client n'a pas laissé de commentaire.

Travis M. le

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The uhaul I rented had an Leak towards the front of the unit and water got in and got my mattress, and a few boxes soaking wet. I addressed this with the clerk who met me to take the uhaul back and did not care. Also, there was not a single 26’ truck in this area to rent which resulted in me needing to get a 20’ and taking 2 trips cross town. Overall not really satisfied with the experience.

Rachel S. le

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This location was great but my overall experience with UBox was extremely poor. My box was over a week and a half late and communication was nonexistent. I was repeatedly told different stories on the phone while trying to get an updated ETA for my box, and it seemed that nobody was able to help me track down my things or give me accurate information.

John H. le

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The young lady who help me hook up the trailer Monday morningwas very nice and polite vety profretional she id s exceptional worker THANK you very much

linda O. le

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So customer friendly. We will always rent from them.

Herbert H. le

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Le client n'a pas laissé de commentaire.

Ezekiel G. le

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Very helpful team

Jordan O. le

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Your employees were polite and helpful:)

Robert M. le

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This location was stellar, but then all they did was unhook the dolly, and say I was good to go. Given the issues with getting a pre-reserved dolly, mostly because of the computer system requirements, I won't be using U-Haul again, unless it's an emergency.

Isaac F. le

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The employee who helped me, I think it was Randy, was great. Running around super fast and very helpful.

Reina M. le

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Walk out with the customer to make sure the gas is filled

Kristin G. le

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Le client n'a pas laissé de commentaire.

Susan F. le

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Le client n'a pas laissé de commentaire.

David F. le

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Very pleasant guys.

Kathy J. le

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Le client n'a pas laissé de commentaire.

Richard R. le

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Trailer worked great, did everything we needed it to do! You might mention that being a two axle unit, it is harder to move by hand.

Anthony H. le

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Cody and the whole team here are kind, courteous and professional. This location is always my first choice even if its a little further. Best selection of trucks and trailers on the East Side of Portland as well. Thank you to the team at the Gresham U-Haul!!!

Rachel M. le

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Le client n'a pas laissé de commentaire.

Ammie C. le

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Le client n'a pas laissé de commentaire.

Debora V. le

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Le client n'a pas laissé de commentaire.

Dylan A. le

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Le client n'a pas laissé de commentaire.

Kerri P. le

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When I turned on the heat across town, the van smelled like weed and caused me to have an allergic reaction. I called immediately. Although the furniture I hauled was exposed as well as my daughter. By the time I got back after having aired out the van, the assistant manager said it didn't matter that it happened and refused to do anything. The staff were dirty. They ooked like they hadn't bathed and were complete jerks. I have spent thousands at this uhaul. I will NEVER go there again and would bypass this store. These guys are creeps and completely unable to do anything but blame the customer. Terrible experience for my child and the family who received the furniture as a gift.

Richard C. le

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Le client n'a pas laissé de commentaire.

judi R. le

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Le client n'a pas laissé de commentaire.

Larry P. le

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Le client n'a pas laissé de commentaire.

Ricky H. le

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To expensive will go another route next time

Amanda M. le

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Exceptional performance and customer service!

Matt H. le

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Le client n'a pas laissé de commentaire.

David M. le

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Le client n'a pas laissé de commentaire.

Bradley P. le

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The truck did what I needed but seemed sluggish even when empty. A light on the dashboard said Tow/haul not sure what that meant. Easy to drive. I have rented here before and will rent here again. No need to contact me

Deborah D. le

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Le client n'a pas laissé de commentaire.

Jessica R. le

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Check in was hectic and the worst experience I’ve had with uhaul. The electronic check in didn’t work, they misplaced the keys. Just terrible.

Charles H. le

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Le client n'a pas laissé de commentaire.

MICHAEL M. le

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Good and friendly service. I was able to get in and out in a very reasonable amount of time!

John H. le

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Helpful and efficient!

JEFFERY J. le

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The attendant here was very courteous and pleasant to work with on the return side. Good job!!

Kristin A. le

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Cody reed-MGR, excellent customer service provided on his behalf. Went out of his way and exceeded expectations for an already excellent customer experience!

barbara L. le

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The credit card pad wasn't working. Customer service shouldn't tell customers they can give their cc over the phone.

Jodi H. le

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Le client n'a pas laissé de commentaire.

Jodi H. le

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Le client n'a pas laissé de commentaire.

Mark M. le

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Very professional and helpful. Thanks Cory and co worker

CHRISTOPHER I. le

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Le client n'a pas laissé de commentaire.

Mark M. le

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Cory was very helpful and so was his co worker (didn't catch name). Very professional. Much better then where I picked up.

Doug S. le

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Sometimes when I showed up early the facility doors wouldn't open with my access card.

james P. le

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Cody is a great value for the Hogan store! He took care of me and researched drop off locations etc. Very upbeat, helpful and professional. I am impressed. He is exactly the type of person I would hire for my team ( now retired) . Thanks Cody, you made everything easy for me. Jim Powell

Jerry G. le

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Long wait line.

Elizabeth B. le

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Jonathan was amazing, great customer service!

Joseph P. le

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Manager was able to help me. Great service!

Barry A. le

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Le client n'a pas laissé de commentaire.

Antonio M. le

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Help in the order that customers come the person behind me got help first, we swept the truck very well yet we were still charged cleaning fee so ended up paying close to $400 for this. I payed a fraction of that thru different company for exact same size.

RANDY L. le

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Le client n'a pas laissé de commentaire.

Lawrence P. le

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Very quick service

Genice P. le

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Le client n'a pas laissé de commentaire.

November S. le

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Le client n'a pas laissé de commentaire.

William P. le

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The employees were super friendly, helpful and knowledgeable. Would highly recommend this location!! Thank you to everyone.

caroline S. le

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Funny...helpful & very courteous to us.

Sandra L. le

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Nothing they were very helpful checked us back in very quickly.

Shannon W. le

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Get helpful people. Make my life easier and quick. I have come to rent another truck. Wit 24 hour share. Complete hassle. Thus place is a JOKE. 3.5 HOURS. Still no truck. I paid 236$ the last rental! ! Is my mone not good enough this time?!

Greggory S. le

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Le client n'a pas laissé de commentaire.

Kenneth S. le

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I rented one way and when I called for the return location I was told I had to return it back to Portland which is where I was moving from and it cast me an extra $70.00 in gas for the truck and $60.00 for the car to come and get me and take me to my new house. They acted like giving me a $25.00 credit fixed it I am still out of allot of extra money.

Joshua P. le

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Super helpful staff, friendly, knowledgeable, quick, and professional!!! Will gladly come back with future needs.

Gabrielle L. le

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With helpful staff and efficient service, this Gresham U-Haul moving and storage facility is a valuable resource to the community and new residents to the area!

Gabrielle L. le

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With helpful staff and efficient service, this Gresham U-Haul moving and storage facility is a valuable resource to the community and new residents to the area!

Gabrielle L. le

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With helpful and efficient service, this Gresham Uhaul moving and storage facility is a valuable resource to the community and new residents from out of state!

Adrian P. le

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Great service.

Crystal W. le

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Employee went above and beyond to help, was very nice and showed myself my unit and where to find the hand carts. Keep up the great work..

Buffy M. le

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Very BUSY place! I had to learn when to come, what hour of which day if I needed help. The staff is very attentive. The bathroom is clean and a welcome site! blessings * buffy

Bob K. le

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I’m done

Ed j. le

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The employee helping me did a terrific job managing a large group with diverse requests that showed up just before closing on Thursday. He got me settled into a new storage unit and helped others too.

Barb L. le

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Friendly and capable help.

Nicholas J. le

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I was happy with the associate but the locker was small and up stairs and there is no lift gate have to carry everything up stairs

Judy W. le

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Service was very busy but they helped me as soon as possible. Kudos to Cory!

debra g. le

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Everyone was very helpful. Clean storage units. Safety lock doors are very important.

Vance K. le

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Great people and centrally located

micheal h. le

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Would definitely use again.

Joseph S. le

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Very professional ,fast and efficient.

Richard G. le

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They were quick, clean and walked us through the entire process of getting my free storage unit. They were great.

Butch C. le

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The staff has been very helpful to all my needs.

TRENA J. le

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Entire move was horrible. Staff in AZ gave me a malfunctioning truck. Trailer with no air in the tires.Improperly hooked to the truck. No instructions.No call after formal complaint. No partial refund

Art C. le

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Friendly service employees were very compiitent.

JOSE G. le

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I can only thank you for all the help...very good service.

JAMES S. le

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The guy was really nice and helpful

Catherine l. le

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very helpful

Geraldine B. le

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Great storage facility.

ALBERT W. le

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Gresham Store Has Nice Accessories @ Reasonable Price,,Thank You , Albert W.,

Teri C. le

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The manager was great! Everything went quickly and was very easy to understand.

JIM B. le

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Easy to deal with and helpful staff

Maria D. le

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Perfect

bertina w. le

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Very friendly and helpful staff.

KATIE H. le

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Because of the poor care of the units my stuff was infested with rodents and I lost most of my things. Then to top that off I was never offered insurance so I will not receive any compensation.

JULIE F. le

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Very personal customer service !

daniel g. le

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My daughter had rented a large moving truck to Move with, and it had a strong odor of exhaust, had to drive with the window down, you really need to do something about it, before someone has an wreck

LINDA B. le

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I would definetly do a ubox move again

Maria E. le

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I will only use this location for my storage needs, I’ve never had better service or security for my things.

Chris A. le

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Great staff

wanda m. le

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Not the bed location only because getting in and out of the lot can be tricky. The staff however were all great. I had trouble clearing out my storage unit and they were extremely helpful.

Jennifer M. le

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Friendly an helpful staff, excellent service

Jessica A. le

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All of the associates I worked with were friendly, helpful and understanding. They went above and beyond what I expected. I was disappointed to receive a damaged unit with a door that wouldn't close!

jacqueline c. le

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Was very happy with everything Thank you Jackie Creech

Larry L. le

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Nathan, Joel, and Kaitlyn were very nice and had great customer-service skills.

JOSEPH F. le

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arrived during normal hours to find everything locked.Also found my unit locked by facility even though I paid my balance. Also had repeated arguments w/ staff about access & hours. H8 this place

Cindy C. le

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Friendly staff, secure storage, fair pricing

Endrea K. le

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Driveway congestion was a problem several times. Upset to learn that my renters insurance covered any storage unit after having to pay your policy. Exit month should be prorated.

Leslie S. le

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Our Ubox was delivered on time and in great shape! The whole experience was pleasant - great customer service! We found it very easy and reliable!

lisa g. le

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Great service

wendell w. le

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Helpful staff, flexible access.

John P. le

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Professional and attentive

Anna C. le

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Excellent service and very friendly and help employees even despite being extremely busy on a Sunday. Office staff and scheduling folks over the phone were incredibly accommodating and helpful.

Michelle S. le

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Everything went smoothly when I picked up my U-Box. They had plenty of room to safely load my belongings. Everyone was extremely helpful.

terry j. le

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Great service. Thank You so much.