Customer Reviews for U-Haul Storage of Hillsboro

8 670 évaluations

2380 NE Cornell Rd   Hillsboro, OR 97123
(By The Hillsboro Airport)

(503) 640-4666

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 3h00 pm
  • 12/25/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(503) 640-4666

2380 NE Cornell Rd
Hillsboro, OR 97123
(By The Hillsboro Airport)

Services dans cet établissement :

Heures

  • Du lundi au jeudi
    De 7 h am à 7 h pm
  • Vendredi
    De 7 h am à 8 h pm
  • Samedi
    De 7 h am à 7 h pm
  • Dimanche
    De 9 h am à 5 h pm
Heures d'ouverture spéciales
  • 12/24/2022: 7h00 am à 3h00 pm
  • 12/25/2022: Fermé
  • Inspection gratuite du remorquage
  • Propane payable à la pompe
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

We love this location! There is a closer Uhaul, but we drive farther to use this site. The staff is very helpful and friendly. The Beaverton location is not!

James H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

NEIL C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JULIA K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Diane O. 
Évaluation :
4

Y'all were great thanks for making the move a smooth transaction.

JOSHUA S. 
Évaluation :
5

It was very good. the two guys that helped me were very helpful and courteous thank you

Timothy P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Quentin S. 
Évaluation :
5

Quick easy and very helpful even check the lights before i left

DARRELL C. 
Évaluation :
4

Although the employee's were friendly, communication wasn't the best. While picking up the Truck, when asking some questions, the employee appeared to not understand the relevance and would just stare at me. There's not enough space in this forum to explain in detail, what the employee concerns were. The biggest problem was with the Truck. The problems were not apparent until on the highway. First off, the steering wheel pulled to the right and required that I kept the wheel turned to about the "10 o'clock" position to keep it traveling straight. Second, the right headlight was extremely loose in it's mount, and pointed about 10 feet in front of the truck, and toward the fog line. Too late to turn back at that point. Upon inspection at the drop off U-Haul store, it was found that the headlight assembly was broken free from it's mount and appears to have occurred when the previously documented damage to the right front bumper & fender. Point being, it is very likely that the pulling of the steering wheel, and the damage to the light occurred when the previously documented damage occurred. Seems pretty negligent to send a vehicle out for service that is not in serviceable condition.

kennneth A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robin G. 
Évaluation :
4

The pickup was a challenge. I had signed up for an 8:00 am pickup and when I arrived at the location to pickup(contactless) I was notified I would have to wait for the store to open as they did not offer contactless. The app should not have let me book it in the first place then. That was frustrating, the rest was great.

Mark M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nagabushan N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick P. 
Évaluation :
5

Very nice man I am thank you

Mawlood H. 
Évaluation :
4

My only complaint is that the interior windows were so smudged that it was hard to see in the dark

AISLINN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SUSAN F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David M. 
Évaluation :
3

The trailer that I rented was not available at my scheduled pickup time. They gave me a larger sized trailer which made my gas mileage plummet. They confirmed two days before my rental that the smaller size I requested would be available, so it was frustrating that I had to get a larger trailer than I needed. Gas is so expensive right now.

Trevor F. 
Évaluation :
4

Truck cabin smells like an ashtray. Someone for sure was chain smoking in that thing. It Was really rough for my asthma, especially after the physical labor of loading and unloading.

Melody F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William D. 
Évaluation :
5

Don't know, it went smoothly

douglas J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kelly S. 
Évaluation :
5

You're doing great 👍

MARIA D. 
Évaluation :
5

Please do something to fix the U-haul phone app!! It doesn't work properly on the iPhone 14. The Cornell Road Hillsboro, Oregon location is very nice. The staff were friendly and helpful.

Mitzi L. 
Évaluation :
1

Over charged for miles and had the truck back within 4 hours yet the employees said I didn't return until the next day even left a message asking me when I was going to be returning their truck. Will not rent from this location again

ASTRID N. 
Évaluation :
4

Checkin and return service was quick and efficient today. Nice new 9' GMC van with just under 6000 miles on the odometer. Just one thing - at the check in counter on the floor were two bags of moving blankets. Shouldn't that space be clear for the customer to stand?

Francis H. 
Évaluation :
2

Better professionalism. Conversation with each other instead of focusing on service. Banter about what was done on their weekend, plans for Christmas, activities with color guard and spending time with their brother got in the way of me getting the information I needed to operate the vehicle and took time away from what I intended to do that day.

Annalisa G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bruce W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

angie H. 
Évaluation :
5

Great guys at the counter, very pleasant and helpful. Fast service.

Heather L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Enrique H. 
Évaluation :
1

Wear masks. That will improve things for the next customer by reducing their chance of potentially having a bad disease spread to them, especially if they have family members with cancer and/or other medical issues like I have. Merci!

Nicholas E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jordan S.  |  Premières impressions 
Évaluation :
5

I came in last minute and they were able to find a truck for me. Always like using this location. Thank you for your excellent service!

Ryan M. 
Évaluation :
5

Everyone on staff were exceedingly helpful.

Kim F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ed D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jamie A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Carissa E. 
Évaluation :
3

The schedule had us down for a 9:00a.m. pick up but it was for 8:15. The size truck we ordered came in as my son was waiting. Communication seems to be an issue with UHaul. This isn't the first time we were almost without the trucks

Brian and Linda W. 
Évaluation :
5

This U-haul location has always been a very pleasant place to rent from. I've lived in the area over 17 years and normally get propane but have rented trucks at least a dozen times and they're always very professional, quick, and happy to see ya. I've never once had a bad experience but have witnessed them have to deal with some of the worst people ever. Both instances they diffused a situation that could have ended badly. It is nice to see a place have such great customer service consistently when that pretty much went out the window everywhere else years ago. I have not been paid or compensated in any way or know these people, I'm just a very satisfied happy customer.

James M. 
Évaluation :
5

I go to this location a lot. All good experiences at the Hillsboro location.

David S. 
Évaluation :
5

The staff was great from the beginning all the way to the end. They were friendly and explained everything to me in detail, when I dropped it off the gentleman was pleasant and informative.

Diane G. 
Évaluation :
3

Why do I have to take pictures of my license on a phone app when at the store?

brian B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICHARD H. 
Évaluation :
5

The only thing I may change would be to have the cargo van pulled out of a space ready to go. This one was in a parking space and it was a bit of challenge to get it out of the lot. Other than that, this was one of the best uHaul experiences I have ever had, especially at this location. They took care of me from start to finish well.

Kyle B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN Y. 
Évaluation :
5

Was a quick and easy scheduling/ installation experience.

brendan P. 
Évaluation :
5

I think warning customers about the mirrors being so far out would be helpful. I actually think they go farther out then neccessary as well. I drive a trimet bus and people race by so frequently hitting bus mirrors because they stick out. Your uhaul can mirrors go out even way farther then bus mirrors so could be an issue. Otherwise, uhaul vehicle was awesome.

elizabeth T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter P. 
Évaluation :
5

I had picked up the truck at a different location this location checked my truck and made sure that my truck was good to go reassured me and gave me confidence to get on the way connected my towing Trailer and helped me get my car up on it I would recommend this location even though they're very busy

rhonda S. 
Évaluation :
5

Very good

omer A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Maurie S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jessica S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen C. 
Évaluation :
4

Computers are slow sometimes

Cydnie K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roberto V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brent R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
5

Everything was ok thanks

Alberto M. 
Évaluation :
5

Great service, in and out both pick up and return were a matter of minutes . Thank you U-Haul

john M. 
Évaluation :
4

A reminder to pick up the dolly on the way out. We thought it would already be in the truck, but it wasn't.

Joe S. 
Évaluation :
5

Cut down on the clicks at the completion. Having to click to get the receipt and then click to get another link sent to review seems too much. Having the receipt emailed direct and a one click link direct to the review process makes it more user friendly. Other than that YOU GUYS ROCK!!!!!

Amy H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tara s.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry S. 
Évaluation :
5

Great job!!!

Linda L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andy R. 
Évaluation :
5

The owner and man who helped me was very nice and accommodating. He even backed my trailer and truck up for me.

Andrea B.  |  Premières impressions 
Évaluation :
5

It is my favorite U-Haul location!

Sig A. 
Évaluation :
5

Everyone was really nice I really like that place

Meril I. 
Évaluation :
5

This location is always peasant and professional to work with. I appreciate the welcoming attitude of the employees.

Deborah K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jessica R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tom B. 
Évaluation :
5

The lady that helped me was very helpful to getting me on the road

edward W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chyrese S. 
Évaluation :
4

The fuel that it had was 3/4 tank but it was empty when I went and viewed it. Had to put 175 in it I order to use it. Plus more importantly the right front hub and rear was leaking really bad and oil all over the tires. This is when I picked it up. Personnel was pleasant and helpful but not the vehicle.

Dennis E. 
Évaluation :
5

It was awsome

Robert P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MARIE H. 
Évaluation :
5

I really don't know how you could. It was all great, got some boxes and a tv cover and the truck and was gone in 20 minutes.

John C. 
Évaluation :
3

The store did not correctly log that I returned the truck. So I had to return to the location and spend extra time waiting for the owner to verify on the security tapes that I had actually returned the vehicle. This part was handled as best as they could but the original error on the return caused a lot of problems.

Hannah M. 
Évaluation :
5

Good experience!!

mark S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carrie D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zachary C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Martin M. 
Évaluation :
5

My daughter noticed the no smoking sign and commented that it smelled of smoke when we got into the pickup truck, which I quickly agreed with her about. But other than that, the vehicle was in great shape (the window was pretty streaky, but not difficult to see through, but that's the only thing I could suggest for improvement). I misunderstood that it would be an ADDITIONAL fuel charge (on top of what the gas station charged) if U-Haul was filling up. I ran into a timing/scheduling issue returning the truck, so I thought $7/gallon wasn't too awful (only a little bit more than what I'd pay pumping myself), but was a little shocked that it was actually two fees added up for that refueling -- wish that had been communicated to me better. (When I checked the truck out, I only heard "if we fill it up, it's $7/gallon"). Overall though, great experience and helped us do what we needed to do yesterday afternoon. Merci.

Kara E. 
Évaluation :
5

They were great! The gal that helped us had to communicate with her boss to figure out what to do about the mileage discrepancy, and sent us on our way while they figured it out.

Greg R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michele M. 
Évaluation :
5

The truck has problems shifting to lower gears and had to be put in neutral to shift lower numerous times. Overall, great experience.

Kirstin L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Daniel F. 
Évaluation :
5

Excellent

demelash W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

phillip S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Randy G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VICTOR M. 
Évaluation :
5

Haven't used the hitch yet but they were very nice and it was done when they said it would be at the cost quoted.

RUSSELL LEE V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shyang C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jamie Y. 
Évaluation :
5

I've used this UHaul twice in the past 4 weeks - it is a well run center - enough staff at the counter, they know how manage online app based rentals, always polite (but brisk, it is a busy center).

William M. 
Évaluation :
5

Great Staff much appreciated!!

Stephan V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Troy W. 
Évaluation :
3

Storage unit door is broken

RONALD D.  |  Premières impressions 
Évaluation :
5

Shay was so helpful and went above and beyond for us. We will use again .

SPENCER G.  |  Expérience générale 
Évaluation :
5

I intended for my rental to be for a fewmonths but ended up being 9 years! L

JOELLEN J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth B.  |  Premières impressions 
Évaluation :
2

It was inconvenient to have trailers parked in front of my unit. Most of the time.

Angela a.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian W.  |  Premières impressions 
Évaluation :
5

The location the access the size is just absolutely incredible makes such a difficult thing like moving easier.

Christina S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANNA H.  |  Expérience générale 
Évaluation :
5

Shay at the Hillsboro Uhaul was extremely helpful. Went above and beyond for us and made the move very easy. We will be using this facility again.

SPENCER G.  |  Premières impressions 
Évaluation :
5

Clean and easy to get set up.

MARK M.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Maria J.  |  Premières impressions 
Évaluation :
4

The monthly fee is just too high

MICHAEL ALLEN Q.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

savanah s.  |  Premières impressions 
Évaluation :
3

We reserved a big truck for the same place as our unit, when we moved out, we had to drive 45 min away to pick up a truck, because at this facility they only had big trucks for in town, we needed one way. We did get $50 off. And was told I would get some money back when we moved out, then was told no Uhaul don't give money back, I would have waited for the end of the month, I feel I have been on time with auto pay, and now Uhaul gets money for me moving out... I don't think that is right

Lori P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

melissa M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

gerald p.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHERRIE M.  |  Premières impressions 
Évaluation :
4

It is not right that funds are not returned to the customer if they empty the unit before the next payment is due. Had the unit for over 5 years and emptied 10 days before next payment was due and should have received back funds for unused days.

tina s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy W.  |  Premières impressions 
Évaluation :
5

Staff was awesome, place was clean, and both renting a storage unit and returning our truck was painless.

THOMAS CHRISTOPH A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Homero C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cheryl B.  |  Expérience générale 
Évaluation :
5

Great, Helpful staff! Will highly recommend it. Do not go anywhere else for this kind of service, before you check these guys! AMAZING!

Milan R.  |  Expérience générale 
Évaluation :
5

Did not answer #3 & 5 because they did not apply.. Okay, so forces to answer even if I did not use the service. Survey is badly flawed.

John C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MATTHEW W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samantha K.  |  Premières impressions 
Évaluation :
5

Nice friendly staff, professional and knowledgeable.

Milan R.  |  Premières impressions 
Évaluation :
5

The manager Jenny at the Hillsboro location is above and beyond absolutely amazing! She always took the time to talk with me work with me and make sure that my experience was great I work for a very big customer service company and people like her are an asset to any business she is amazing and deserves kudos for it

NATALYA C.  |  Expérience générale 
Évaluation :
3

The only problem is that they waited two days to check in the uhaul. We left the uhaul with them the day we moved into storage.They charged 68 dollars. I believe this was an error on their part. Everything else was fine.

Christopher M.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven P.  |  Premières impressions 
Évaluation :
5

Jenni and her team give excellent customer service! Both my wife and I have been in there several times over last two months preparing for selling a house and an out of state move. We've bought moving supplies, rented a storage unit, rented trucks on different occasions and have used the UBOX service as well.They are a extremely busy location and often have a line of customers. They always greet each person and make sure to let you know they see you and will be with you shortly. Jenni is an asset to your company and manages her store and trains her employees well. Dan Wilcox

Daniel W.  |  Expérience générale 
Évaluation :
5

Always such a fantastical crew. Love going in here.

Sara R.  |  Expérience générale 
Évaluation :
5

Above and Beyond. Love the crew.

Sara R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDON V.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

melissa M.  |  Premières impressions 
Évaluation :
5

Fantastic job both in Texas where I started and Hillsboro Oregon where I landed. Big appreciation for it…moving is hard and having something be easy is huge.

JOSEPH P.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michelle R.  |  Online Move In 
Évaluation :
2

Upon arrival I was told the storage unit I had reserved wasn't available. I was offered a size larger, however told I'd have to pay the difference. This was the third issue I had with U-Haul while moving this weekend. Eventually the staff ended up giving two months free instead of the 1 month free I received with my truck to help make up the difference. However, we waited over an hour while they were trying to figure out what was available. I ended up in a 10x10x6, which was more expensive and smaller than the 10x8x9 I had reserved. I wouldn't recommend U-Haul in the future.

tony j.  |  Premières impressions 
Évaluation :
3

If I had to pay for the month then it would be a lower rating. Nobody answers the phones and the poor staff are always trying to run around to try to keep up with whatever is happening. Consider better pay / incentives to hopefully have better staff morale and better work ethic. I loathe anytime I have to use uhaul because the staff are never on the same page between days or locations. I don't understand why I couldn't finish my rental online or over the phone even though my unit was empty and I had taken the lock.

Max P.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ISRAEL E.  |  Premières impressions 
Évaluation :
4

When opened storage unit found to large puddles on my car hints also 3 different occasions 2 of which we were unable to get to storage unit due to returns parked 5 feet apart the opening was smaller than our vehicle and Sunday I had to guid driver through space that was when I left

Mmeighan H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Adrienne S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cameron C.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Marshall P.  |  Expérience générale 
Évaluation :
1

Too expensive! Period.

ROSEANNE L.  |  Expérience générale 
Évaluation :
1

Still waiting for Uhaul support regarding a claim for having to transfer trucks by myself as well as reimbursement for hotel due to broken down truck.

Cheryl B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kathryn m.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cameron C.  |  Expérience générale 
Évaluation :
4

It was a great facility and made a difference that the staff was so nice - even the "New kid " Casey. The place was just far to conJested with numerous other rental equipment- trucks, trailers, containers. We moved out in spite of planning to stay on a few more months. Too crazy- busy there even though great staff willing to move things around - too hot to stand and wait!

teresa k.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

douglas w.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kauser P.  |  Expérience générale 
Évaluation :
4

Only thing stopping this facility from being better is a few extra employees on a shift. Maybe someone that only deals with customers at the desk.

Cameron C.  |  Premières impressions 
Évaluation :
5

Great Job! Stephen and his team were excellent to work with. Simple, Smooth and Special-made it quick easy and I will recommend to everyone!

Robb M.  |  Premières impressions 
Évaluation :
5

Very helpful staff, clean facility, easy transactions

Paul M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell V.  |  Expérience générale 
Évaluation :
2

The person at the desk did not tell me how to use the alarm system, so it set off. Then when I went back to the office to ask about it, she didn't seem to have any concern that one went off, which seems like the whole reason for the alarms. I also was not told during my reservation that I had an odd shaped unit, I did not find out until I arrived and was handed a map.

Elizabeth S.  |  Premières impressions 
Évaluation :
5

Staff was helpful and friendly. The storage unit was easily accessible and clean

Adrienne S.  |  Premières impressions 
Évaluation :
5

There wasn't a light in the 10×10 storage unit :(

Cynthia A.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mitchell V.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jean B.  |  Expérience générale 
Évaluation :
4

Even though I had problems with some things she was very patient and helpful. I am very impressed as to how I was treated. She explained to me why I was charged and was patient until it clicked into my head so thank you for all your help I look forward to seeing you in the coming days as I have a storage unit to work on.

Kathy B.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nicole S.  |  Expérience générale 
Évaluation :
5

Exceptional service/facilities Cheers Jeffrey Baxter Onegoodcarpenter.com

Jeffrey B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tiffany s.  |  Expérience générale 
Évaluation :
5

This is my first storage unit experience. My only real problem was at checkout. The only person working was out doing something with propane. There should be a number to call or a sign or something to contact whoever is working. I waited over 10 minutes, 4 other customers showed up behind me, one of them left. It took less than a minute for my checkout. If you created an easy checkout online or something that would be good.

ken b.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tiffany s.  |  Premières impressions 
Évaluation :
5

Honestly? Staff is super nice and helpful!

Lissa A.  |  Expérience générale 
Évaluation :
5

Hands down this was the best storage unit place we have ever used. I will be returning when I need a uhaul or storage

Camille E.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eric D.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Camille E.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Kristal H.  |  Expérience générale 
Évaluation :
5

This storage facility is easily accessible and conveniently situated for quick loading and unloading. I Love the keyless security check in and check out. The Attendants where all pleasant to speak with, helpful and knowledgeable.

Patti N.  |  Expérience générale 
Évaluation :
5

This UHAUL storage facility is by far the best I've experienced in the Beaverton/Hillsboro area, and I've used 3 other facilities in the area. They are professional, knowledgeable and helpful in every way you can think of. Their supplies are always well stock and their prices are competitive if not better than the other stores that offer moving supplies...HD...I enjoyed doing business with them and would HIGHLY recommend this store to anyone! I'll even stand out front with the sandwich board or flags to tell everyone to come on in!!! Thanks everyone at U-Haul Storage of Hillsboro.

John D.  |  Expérience générale 
Évaluation :
5

The staff was amazing! Seriously, we genuinely appreciate how friendly and helpful the lady at the front was who helped us. Thank you!!!!

dale w.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandy H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rebecca A.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tami K.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

juli f.  |  Expérience générale 
Évaluation :
5

Great customer service at this location, always helpful. Would definitely recommend this facility

Arlene G.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JAMES D.  |  Premières impressions 
Évaluation :
5

Merci.

Ashley D.  |  Expérience générale 
Évaluation :
5

Jacob from Uhaul located deveral 10x10 outside axcess units @ your location Jared - welcomed me and secured a unit Our standing support by everone Cheers Jeffrey Baxter Onegoodcarpenter.com

Jeffrey B.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CHRIS S.  |  Expérience générale 
Évaluation :
3

I chose average instead of excellent due to the wait time in line and on the phone.

Naomi R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jon M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ray F.  |  Premières impressions 
Évaluation :
5

Staff were very friendly and helpful

Jennifer H.  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bob S.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory M.  |  Premières impressions 
Évaluation :
5

We worked with Jared Ruffell, he was very friendly and helpful. Made the whole process so easy.

Arlene G.  |  Premières impressions 
Évaluation :
5

I was in several times during the week and all staff were friendly and helpful. The GM was great to work with.

Brandon L.  |  Premières impressions 
Évaluation :
5

Great service as always!!

JUSTIN A.  |  Premières impressions 
Évaluation :
5

Honestly, nicest people EVER! They helped us through our move and storage unit. They helped us drive the uhaul truck to the storage unit. Amber was really nice. Everyone was awesome! THANK YOU GUYS!

Lissa A.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lourdes O.  |  Expérience générale 
Évaluation :
5

The staff here is amazing! I made a move from another town and the staff made everything smooth, from truck rental to convenient storage options and accessibility The only reason for moving out is that I finally have room in my new place to keep everything here.

Robert R.  |  Expérience générale 
Évaluation :
4

Very friendly, Jarrod went out his way to help me out.

landon M.  |  Premières impressions 
Évaluation :
5

no complaints

Sandra L.  |  Expérience générale 
Évaluation :
5

Great customer service! Thanks

Anita B.  |  Premières impressions 
Évaluation :
4

Everything was great, very helpful with my concerns. Just a lil pricey was the negative.

Julio M.  |  Expérience générale 
Évaluation :
5

The staff was super helpful.

Elizabeth D.  |  Expérience générale 
Évaluation :
5

I had a storage unit for three years. Every staff member I was in contact with was very friendly and professional.

Julie H.  |  Expérience générale 
Évaluation :
5

The process went very smooth. The Storage unit was clean and ready for move-in. All personnel were helpful and went as quickly as they could to process paperwork and get us started. Very Pleased.

Robert R.  |  Premières impressions 
Évaluation :
5

Very clean storage and great staff! I will definitely recommend UHaul!

Michelle B.  |  Expérience générale 
Évaluation :
4

Everything was great, except I was told that the storage closed at 9 and when I arrived with my movers to load the unit up ( at 730 ) they were locking up the big automatic door.

Brian H.  |  Premières impressions 
Évaluation :
5

Stephen the manager is a rock star !!! Very professional and dedicated to great customer service. 

Robert F.  |  Expérience générale 
Évaluation :
5

Awesome Harrison, delightful pregnant girl & the excellen short haired young lady gave amazing & consistent cust service while being understaffed. Jared was not awesome at all, Harrison saved it all!

Melissa S.  |  Expérience générale 
Évaluation :
5

Excellent

Shijil M.  |  Premières impressions 
Évaluation :
5

The gal helping us was very helpful and friendly- her service was the deciding factor why we chose UHaul for our storage needs

Whitney M.  |  Premières impressions 
Évaluation :
1

When the uhaul employee was "guiding" me backing my BMW off of a car transport trailer the person called "clear" to back off the trailer. My car was not "clear" causing $1600 in damage

Gavin A.  |  Expérience générale 
Évaluation :
5

Great Staff

Walid O.  |  Premières impressions 
Évaluation :
5

The staff at Hillsboro Uhaul is absolutely wonderful 👏🏻👏🏻👏🏻👍💪😁 very helpful, friendly, & worked hard 2 meet our every need!! We will definitely use Uhaul whenever we need a truck or storage

Amy W.  |  Expérience générale 
Évaluation :
5

Always very helpful staff. Access only during business hours unless you pay extra is inconvenient. Additional cost to access outside of business hours is excessive.

DANIEL A.  |  Expérience générale 
Évaluation :
4

The floor manager went out of her way to accommodate my special needs, and all of the floor staff were kind to us when we arrived after a long move. Merci!

Denise B.  |  Premières impressions 
Évaluation :
5

Thank you for all that you and your staff did to help Me I stored my belongings for 14 years 🤗

ROBERTA B.  |  Expérience générale 
Évaluation :
5

the staff at Hillsboro was very friendly and very helpful, They deserve a raise!!!!

Patrick S.  |  Expérience générale 
Évaluation :
5

Staff are very helpful and helpful

KIERON H.  |  Expérience générale 
Évaluation :
4

Parking to get into my storage unit was difficult but otherwise a great facility

Ryan G.  |  Expérience générale 
Évaluation :