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Jonathan KCustomer Reviews for U-Haul Storage of Hillsboro
Testimonials From Recent Customers
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Only confused situation my in once my daughter Victoria were on the I nvoice
victoria kPut the key dropbox
Pamela MOffer sticky notes? I plumb forgot to refill the gas tank, and I know that would've helped, a sticky note. Otherwise, great job!!!
Megan AI got charged a cleaning fee even though the trailer was spotless inside. Not sure why??
James BThe staff here were fairly professional and responsive to our requests for help with the auto transport. We were picking up the auto transport in a fairly heavy rainstorm so it looked decent (wet). However, we paid extra to have the staff load our car onto the transport and strap it down. On the 3rd day of a 5 day drive, the straps around the right front tire had come off. The ratcheting device for the straps was very hard to move, like calcified. After fighting with it for about 15 minutes, we were able to loosen it and then put the tire strap back around the front tire. We mentioned this at the drop off location (suggesting that it might need a little attention).
Anita EThe gentleman who helped me at the counter was exceptional! Merci
Brian HBusy location could use more employees.
michael rJonathon was of great help to have me going!,..very professional .
Joel RVery good service . Knowledgeable, quick and great work ethic. Employee went above and beyond to help us get on the road in order to make our ferry.
Max BAm still owed for storage 1151 4month I was it was ad back in my account I sign for 12 mints august to august uhua owed me 4 months for this storerag
Fidel M | Premières impressionsEquipment is readily available and staff are generally helpful.. Only issue is that the store seems to be understaffed at times and wait times can be long.
Timothy BThe times I have rented in this place they have treated me well
Henry CThe service was excellent. This was a factory looking hitch install. I highly recommend this location. A+++
Christopher YThe crew at this Uhaul was like watching a preschool class left unattended. Poor customer service, inattentive and I'm pretty sure I'm done using Uhaul as my go to truck rental spot.
Jeffrey MMy experience was very nice excellent customer service.
Rod HNice and professional team.
mohamed oThe man who handled our rental (Shae) was great. He has a good sense of humor, knew the paperwork and process very well, and handled both the checkout and return transactions with ease and efficiency. Great job. Thanks!
Jay THad a reservation at 10 am didn’t receive my UhAul tell 5 pm setting me more than a day behind in my move
Bryan PAlways fast, efficient and friendly at the Cornell location !! Great team !!
Michael CVery helping! Great customer service!!
monique jGreat service in the location. Simple extension process.
Sarah HTruck was dirty and damaged when I picked it up. I marked it on the check out and added fuel and got charged a cleaning fee and a fuel fee.
Mark POverall experience was fine although staff inside u-haul facility was not able to process my move out and I was charged an extra month. Bill was reversed however, without issue.
Stephanie M | Expérience généraleVery helpful staff - interacted with four associates- all well informed and very helpful / courteous.
Doug TStill haven't gotten my refund. Terrible customer service & took forever to get the wrong equipment
Obed SAssociate Malik W could care less I was stranded for 3 hours on the side of the road and only cared about closing the store instead of apologizing for renting me an unreliable van that ended up needing a new alternator. Had I not been able to get back to u-haul before 7 pm (I limped the old van in at 6:56) I would not have been able to get a replacement van and continue my move. A company that excels in customer service would apologize for the inconvenience and wait until I could get back to give me the keys for the replacement. Not have the mindset to lock the door at 7 and it's my tough luck I was rented an unreliable van.
Christina KNeeding to checkout using the app was quite tedious and cumbersome. The pics I took kept getting deleted before I could take all of the pictures in a particular step if the app reloaded, so annoying and unnecessary. Checkout took over 15 minutes. Another customer parked ahead of me was also quite frustrated. The cab also smelled like cigarette smoke. Definitely moving on the cheap with no frills!
Kristopher FHAVE A CHAT WITH THE ROSEBURG OREGON ABOUT CUSTOMER SERVICE THEY WAY THEY TREAT CUSTOMERS. LISTENING TO THEM BECAUSE THEY ARE THE ONES WHO KNOWS WHAT THEY CAN DO. WE TOLD THEM IT WOULD BE MONDAY WHEN WE COULD RETURN IT. NOPE THEY WOULDN'T LISTEN TO US AT ALL. THEY COST ME MONEY. I'M SO DONE WITH U HAUL AT THIS POINT AND TIME.
Kimberly BCustomer service was great! Everything was good
Giomar AI reserved a 5x8 trailer on 01MARCH2024 with a pickup date of 17MARCH. On 16MARCH a UHAUL rep called me and said that my trailer wasn't available and the closest trailer available 1,5 hours away or not available until later in the day which would not have worked for me. Luckily, the UHAUL rep found a larger trailer as a replacement for the same cost, however this type of problem has happened multiple times with UHAUL. I dislike UHAULs reservation process, it does not provide me with confidence that my reservation will be fulfilled. You need to improve this process, I dislike renting from you. Note: This comment applies to all UHAUL locations--not this particular one in Hillsboro--since this issue has occurred at different UHAUL facilities in California.
Ron PTrailer was dirty and covered in small rocks. Also the straps weren't maintained and extremely hard to use. The axle chains on the trailer were way too short to be useful and the employee who hooked it up to my truck put the safety chains on wrong and had them both going to the same eyelet on the hitch.
Jeremy Ewonderful customer service. Very friendly!!! Thank you
ANTENEH WNot much to improve!!!!
Carlos VReceived messages about other customers waiting for my rental after I had already returned my rental. You should check in more accurately, but even more, you shouldn't make customers feel bad that they may have hurt someone else.
Andrew PStaff was very helpful. I returned after loading the car to make sure the straps and chains were applied properly and the staff demonstrated the proper methods to use.
Samuel SAgain, quick and easy
Jeffery RVery easy pick up and return by a very friendly, intelligent, efficient staff member.
Denna LThe trailer was rusty, paint faded, the handle was missing making it difficult to open and close the rolling door. The kicker was that the door was left open, it was raining so the inside of the trailer was wet, it was full of leaves from the tree behind it. And it still had straw/hay from the last customer. First thing I had to do was sweep out the trailer, and brush the excess water out. I've usually had great experiences, the staff at this location are helpful and professional. But the state of this trailer was disappointing
Ben RApp not user friendly.
Walter DSuper Crew The vehicle has an issue with the power train - I think the butterfly bearing on the shaft is worn It basically thumps when going from reverse to drive.......:-( Otherwise it's a good van - we'll it's a Ford! :-)
Alex SMalik and James were great help.
Jefferson BThe guy who did my check in was very nice. The other guy that worked there, John was rude. We had to drive back to U-Haul to get the dolly we rented, it wasn't in the truck. When we had come back he was very unpleasant. Besides that check in and returning the truck was very easy on the app!
Amy CMalik W is awesome! The best customer service I have ever had. God bless you. Today. Tomorrow and forever. My family feels so good after this rental. Love y'all.
CHRISTOPHER WDid a great job
Carla SI have a current dispute as agents did not properly check in my equipment and I was overcharged $70.
Nancy Mi have been transferred to different locations at the last moment 3 times. It was lot of hassle and tension. Also my trailer lost the indicator lights while i was driving in the highway and it was dark. this time it was really bad experience with u-haul. The person who did install the trailer was a new guy and probably he didnt do it correctly
ARJUN RWere told over phone that 2 10x20 climate controlled units were reserved for us. Confirmed 2 days prior to arriving with 2 26 foot UHaul trucks from Bend OR - 4 hours away over snowy mountain pass. Learned only. 10x20 and a 10x15 in outside units were reserved - not climate controlled. Ended up renting 3 units to accommodate our belongings. Getting through paperwork took almost 1 1/2 hours. Everyone friendly but seemed chaotic. Then found the two 10 x 15 units were filthy - not cleaned at all. One even had dead mouse in corner. Spoke to a manger before we left regarding my concerns.
Daelene S | Premières impressionsStaff was very friendly and helpful. It would be nice to be able to get a reduced rental rate when I'm returning the trailer to the point of origin rather than have to pay the same one way rate. Just a thoughtj.
Jerry GStarted with zero parking options. I found the trailer we were likely going to be assigned and backed my truck in front of it. I was by myself and went into office where I found an extremely slow line with about six people in front of me. I had a reservation for 9am and didn't get assistance until nearly 930am. I was next up and a staff person who turned out to be the manager came in asking who owned a black GMC. I acknowledged that I did and he said I had to move. I let him know that was the trailer I had reserved but he made me move anyway. I asked if I was going to lose my spot in line. The people in line with me said no. I moved my vehicle and went back to office. They assigned my trailer and yes, same one I had been parked in front of. Just ridiculous. Not to mention the trailer had clear evidence of previous use. There was construction debris pieces still in the trailer with nails/screws in some of the pieces. Don't worry, we cleaned it all out completely before we returned it. Clearly staff isn't checking the returned equipment before renting it out again. Lucky that the equipment we were hauling didn't end up with punctures in the tires. Looks like the manager needs to worry less about parking and more about his staff doing their job adequately. We'll be using a different location next time for sure.
Melissa WHad a poor experience returning the equipment. The associate was just checking in equipment of folks way after me and was busy chatting. Even when I asked cordially he wanted to argue.
Mahesh SPrice quote incorrect. Mechanic rude
Ciera SPicked up truck on time returned truck and all worked very good.
stone rService was great. Customer service was efficient and friendly.
Jim SThe people at the Uhaul already had a long line at 9 AM when they opened, but they were able to get people through the line very efficiently!
Sam HThe equipment that I rented (enclosed trailer) leaked really bad. During the return I mentioned it to the associate. He was very helpful he explained if we needed to claim any damage that he would help us. Equipment was clean, and they were very helpful and efficient.
Daniel VThank you Uhaul
Alex SThe best people ever. Thank you
David AUpon arrival, the employee that greeted us was very rude. We used a ride share service to get to the location and the employee that greeted us yell at us to park our car in a parking spot. We were not the ones driving and were simply being dropped off. He then got into a tiff with the other employee when they told him to calm down.
Caylea AI have no suggestions to improve on the Excellence I experienced today.
Donald HEverything was great except the app. It does not have the same functionality as going through the website
Kyle BHe helped me unloading my car very helpful,
David HJonathan gives us exceptional customer service. Congratulations
Jorge CUnable to access the unit. Multiple times I arrived to find U-Haul trucks parked in front of unit blocking the unit door. Waste of my time and money
Gavin L | Expérience généraleThe latch on our unit was hard to slide back and forth. I had requested that it be oiled but it was not. I oiled it the last day before moving out. Everything else was fine. The one time I went into the office I had to wait a long time. Could use more help behind the counter. Everything else was fine.
Dave P | Expérience généraleCould use more counter help. Had trouble calling on the phone the first time I tried to contact you from the road however I believe I was talking with someone not located at your facility. The second time I called the 800 number things went well. You could use more help on your counter for customers checking in and out. The unit was clean and easy to access. I did ask someone to see if they could grease the latch on the storage unit as it is hard to open. This had not been done yet. Storage unit 1113.
Dave P | Premières impressionsThe staff was so unprofessional. I would be embarrassed to have them working for me when. You are? Told to sit down. And you ask did you tell him I'm here in the responses? You want me to go on the bask through with them? Yes. Cannot believe they drink people like that. The only reason I did not walk out is? It. Was a domestic violence? Situation and we needed a storage unit after being lied to and told they were under renovation and didn't have 112 hours later. They did if you want to hear more give me a call. 5 0 3 8 8 4 6 8 6 9. I will never ever. Written you Hall again.
MARY G | Expérience généraleThere was an alarm that went off everytime we opened our unit; this was my only complaint as it was brought to the office's attention and never addressed.
merle r | Expérience généraleVery helpful staff
John A | Premières impressionsSuch a great experience. Knowledgeable and helpful staff.
kaparah s | Premières impressionsHelpful and friendly staff.
Gabriel J | Expérience généraleJacob was super helpful and understanding! He explained rules and guidelines and expectations. I appreciate his time and customer service! Will be back!
MILDRED R | Expérience généraleI had a very poor move out experience at this facility. First, I was notified 30 minutes prior to renting a truck at this facility that it would not be available. I had to drive 7 miles in the opposite direction to pick up the truck and then return to this facility to clean out my storage unit. This costed me time and money because of the extra mileage. Second, when I arrived at the facility, there were to trailers blocking access to my unit. When I asked an employee if he could help me move them, he refused at first. I explained that my truck would be blocking the alley and it would be very difficult to move large items out of the unit with those trailers in front. He then asked ME if I would be comfortable lifting and moving them. I told him I could attempt that if he was okay with the liability of me getting injured in the process. He finally agreed to walk out with a tool to move one trailer out of my way. Finally, and most importantly, we discovered our unit had been infested by rats. Some items shredded to pieces and feces and urine everywhere. We will have to have some pieces of furniture cleaned professionally due to health and safety concerns. We are planning a move to Colorado this summer and have decided that Uhaul is no longer a company we want to do business with due to repeating issues. I am hoping that you will take this review seriously and address the staff and cleanliness issues. Please know that your unit has costed us hundreds of dollars in damages.
Andrew D | Expérience généraleThe owner and man who helped me was very nice and accommodating. He even backed my trailer and truck up for me.
Andrea B | Premières impressionsStorage unit door is broken
RONALD D | Premières impressionsShay was so helpful and went above and beyond for us. We will use again .
SPENCER G | Expérience généraleI intended for my rental to be for a fewmonths but ended up being 9 years! L
JOELLEN J | Expérience généraleIt was inconvenient to have trailers parked in front of my unit. Most of the time.
Angela a | Expérience généraleThe location the access the size is just absolutely incredible makes such a difficult thing like moving easier.
Christina S | Premières impressionsShay at the Hillsboro Uhaul was extremely helpful. Went above and beyond for us and made the move very easy. We will be using this facility again.
SPENCER G | Premières impressionsClean and easy to get set up.
MARK M | Premières impressionsThe monthly fee is just too high
MICHAEL A | Expérience généraleWe reserved a big truck for the same place as our unit, when we moved out, we had to drive 45 min away to pick up a truck, because at this facility they only had big trucks for in town, we needed one way. We did get $50 off. And was told I would get some money back when we moved out, then was told no Uhaul don't give money back, I would have waited for the end of the month, I feel I have been on time with auto pay, and now Uhaul gets money for me moving out... I don't think that is right
Lori P | Expérience généraleIt is not right that funds are not returned to the customer if they empty the unit before the next payment is due. Had the unit for over 5 years and emptied 10 days before next payment was due and should have received back funds for unused days.
tina s | Expérience généraleStaff was awesome, place was clean, and both renting a storage unit and returning our truck was painless.
THOMAS C | Premières impressionsGreat, Helpful staff! Will highly recommend it. Do not go anywhere else for this kind of service, before you check these guys! AMAZING!
Milan R | Expérience généraleDid not answer #3 & 5 because they did not apply.. Okay, so forces to answer even if I did not use the service. Survey is badly flawed.
John C | Premières impressionsNice friendly staff, professional and knowledgeable.
Milan R | Premières impressionsThe manager Jenny at the Hillsboro location is above and beyond absolutely amazing! She always took the time to talk with me work with me and make sure that my experience was great I work for a very big customer service company and people like her are an asset to any business she is amazing and deserves kudos for it
NATALYA C | Expérience généraleThe only problem is that they waited two days to check in the uhaul. We left the uhaul with them the day we moved into storage.They charged 68 dollars. I believe this was an error on their part. Everything else was fine.
Christopher M | Premières impressionsJenni and her team give excellent customer service! Both my wife and I have been in there several times over last two months preparing for selling a house and an out of state move. We've bought moving supplies, rented a storage unit, rented trucks on different occasions and have used the UBOX service as well.They are a extremely busy location and often have a line of customers. They always greet each person and make sure to let you know they see you and will be with you shortly. Jenni is an asset to your company and manages her store and trains her employees well. Dan Wilcox
Daniel W | Expérience généraleAlways such a fantastical crew. Love going in here.
Sara R | Expérience généraleAbove and Beyond. Love the crew.
Sara R | Premières impressionsFantastic job both in Texas where I started and Hillsboro Oregon where I landed. Big appreciation for it…moving is hard and having something be easy is huge.
JOSEPH P | Premières impressionsUpon arrival I was told the storage unit I had reserved wasn't available. I was offered a size larger, however told I'd have to pay the difference. This was the third issue I had with U-Haul while moving this weekend. Eventually the staff ended up giving two months free instead of the 1 month free I received with my truck to help make up the difference. However, we waited over an hour while they were trying to figure out what was available. I ended up in a 10x10x6, which was more expensive and smaller than the 10x8x9 I had reserved. I wouldn't recommend U-Haul in the future.
tony j | Premières impressionsIf I had to pay for the month then it would be a lower rating. Nobody answers the phones and the poor staff are always trying to run around to try to keep up with whatever is happening. Consider better pay / incentives to hopefully have better staff morale and better work ethic. I loathe anytime I have to use uhaul because the staff are never on the same page between days or locations. I don't understand why I couldn't finish my rental online or over the phone even though my unit was empty and I had taken the lock.
Max P | Expérience généraleWhen opened storage unit found to large puddles on my car hints also 3 different occasions 2 of which we were unable to get to storage unit due to returns parked 5 feet apart the opening was smaller than our vehicle and Sunday I had to guid driver through space that was when I left
Mmeighan H | Expérience généraleToo expensive! Period.
ROSEANNE L | Expérience généraleStill waiting for Uhaul support regarding a claim for having to transfer trucks by myself as well as reimbursement for hotel due to broken down truck.
Cheryl B | Premières impressionsIt was a great facility and made a difference that the staff was so nice - even the "New kid " Casey. The place was just far to conJested with numerous other rental equipment- trucks, trailers, containers. We moved out in spite of planning to stay on a few more months. Too crazy- busy there even though great staff willing to move things around - too hot to stand and wait!
teresa k | Expérience généraleOnly thing stopping this facility from being better is a few extra employees on a shift. Maybe someone that only deals with customers at the desk.
Cameron C | Premières impressionsGreat Job! Stephen and his team were excellent to work with. Simple, Smooth and Special-made it quick easy and I will recommend to everyone!
Robb M | Premières impressionsVery helpful staff, clean facility, easy transactions
Paul M | Expérience généraleThe person at the desk did not tell me how to use the alarm system, so it set off. Then when I went back to the office to ask about it, she didn't seem to have any concern that one went off, which seems like the whole reason for the alarms. I also was not told during my reservation that I had an odd shaped unit, I did not find out until I arrived and was handed a map.
Elizabeth S | Premières impressionsStaff was helpful and friendly. The storage unit was easily accessible and clean
Adrienne S | Premières impressionsThere wasn't a light in the 10×10 storage unit :(
Cynthia A | Expérience généraleEven though I had problems with some things she was very patient and helpful. I am very impressed as to how I was treated. She explained to me why I was charged and was patient until it clicked into my head so thank you for all your help I look forward to seeing you in the coming days as I have a storage unit to work on.
Kathy B | Premières impressionsExceptional service/facilities Cheers Jeffrey Baxter Onegoodcarpenter.com
Jeffrey B | Expérience généraleThis is my first storage unit experience. My only real problem was at checkout. The only person working was out doing something with propane. There should be a number to call or a sign or something to contact whoever is working. I waited over 10 minutes, 4 other customers showed up behind me, one of them left. It took less than a minute for my checkout. If you created an easy checkout online or something that would be good.
ken b | Expérience généraleHonestly? Staff is super nice and helpful!
Lissa A | Expérience généraleHands down this was the best storage unit place we have ever used. I will be returning when I need a uhaul or storage
Camille E | Expérience généraleThis storage facility is easily accessible and conveniently situated for quick loading and unloading. I Love the keyless security check in and check out. The Attendants where all pleasant to speak with, helpful and knowledgeable.
Patti N | Expérience généraleThis UHAUL storage facility is by far the best I've experienced in the Beaverton/Hillsboro area, and I've used 3 other facilities in the area. They are professional, knowledgeable and helpful in every way you can think of. Their supplies are always well stock and their prices are competitive if not better than the other stores that offer moving supplies...HD...I enjoyed doing business with them and would HIGHLY recommend this store to anyone! I'll even stand out front with the sandwich board or flags to tell everyone to come on in!!! Thanks everyone at U-Haul Storage of Hillsboro.
JOHN D | Expérience généraleThe staff was amazing! Seriously, we genuinely appreciate how friendly and helpful the lady at the front was who helped us. Thank you!!!!
dale w | Premières impressionsGreat customer service at this location, always helpful. Would definitely recommend this facility
Arlene G | Expérience généraleMerci.
Ashley D | Expérience généraleJacob from Uhaul located deveral 10x10 outside axcess units @ your location Jared - welcomed me and secured a unit Our standing support by everone Cheers Jeffrey Baxter Onegoodcarpenter.com
Jeffrey B | Premières impressionsI chose average instead of excellent due to the wait time in line and on the phone.
Naomi R | Expérience généraleStaff were very friendly and helpful
Jennifer H | Online Move InWe worked with Jared Ruffell, he was very friendly and helpful. Made the whole process so easy.
Arlene G | Premières impressionsI was in several times during the week and all staff were friendly and helpful. The GM was great to work with.
Brandon L | Premières impressionsGreat service as always!!
JUSTIN A | Premières impressionsHonestly, nicest people EVER! They helped us through our move and storage unit. They helped us drive the uhaul truck to the storage unit. Amber was really nice. Everyone was awesome! THANK YOU GUYS!
Lissa A | Premières impressionsThe staff here is amazing! I made a move from another town and the staff made everything smooth, from truck rental to convenient storage options and accessibility The only reason for moving out is that I finally have room in my new place to keep everything here.
Robert R | Expérience généraleVery friendly, Jarrod went out his way to help me out.
landon M | Premières impressionsno complaints
Sandra L | Expérience généraleGreat customer service! Thanks
Anita B | Premières impressionsEverything was great, very helpful with my concerns. Just a lil pricey was the negative.
Julio M | Expérience généraleThe staff was super helpful.
Elizabeth D | Expérience généraleI had a storage unit for three years. Every staff member I was in contact with was very friendly and professional.
Julie H | Expérience généraleThe process went very smooth. The Storage unit was clean and ready for move-in. All personnel were helpful and went as quickly as they could to process paperwork and get us started. Very Pleased.
Robert R | Premières impressionsVery clean storage and great staff! I will definitely recommend UHaul!
Michelle B | Expérience généraleEverything was great, except I was told that the storage closed at 9 and when I arrived with my movers to load the unit up ( at 730 ) they were locking up the big automatic door.
Brian H | Premières impressionsStephen the manager is a rock star !!! Very professional and dedicated to great customer service.
Robert F | Expérience généraleAwesome Harrison, delightful pregnant girl & the excellen short haired young lady gave amazing & consistent cust service while being understaffed. Jared was not awesome at all, Harrison saved it all!
Melissa S | Expérience généraleExcellent
Shijil M | Premières impressionsThe gal helping us was very helpful and friendly- her service was the deciding factor why we chose UHaul for our storage needs
Whitney M | Premières impressionsWhen the uhaul employee was "guiding" me backing my BMW off of a car transport trailer the person called "clear" to back off the trailer. My car was not "clear" causing $1600 in damage
Gavin A | Expérience généraleGreat Staff
Walid O | Premières impressionsThe staff at Hillsboro Uhaul is absolutely wonderful 👏🏻👏🏻👏🏻👍💪😁 very helpful, friendly, & worked hard 2 meet our every need!! We will definitely use Uhaul whenever we need a truck or storage
Amy W | Expérience généraleAlways very helpful staff. Access only during business hours unless you pay extra is inconvenient. Additional cost to access outside of business hours is excessive.
DANIEL A | Expérience généraleThe floor manager went out of her way to accommodate my special needs, and all of the floor staff were kind to us when we arrived after a long move. Merci!
Denise B | Premières impressionsThank you for all that you and your staff did to help Me I stored my belongings for 14 years 🤗
ROBERTA B | Expérience généralethe staff at Hillsboro was very friendly and very helpful, They deserve a raise!!!!
Patrick S | Expérience généraleStaff are very helpful and helpful
KIERON H | Expérience généraleParking to get into my storage unit was difficult but otherwise a great facility
Ryan G | Expérience généraleThanks for making my move a good experience. You really made my day when you told me I would get storage for the first 30 days for free. Thanks to a good GM and nice crew. Mary
mary m | Expérience généraleAWESOME ; Tyler Gasper the GM was the person who helped me first. Himselfe & the rest of the employe's were very proffesional in all area's. From start to finish. Including the smiles THANKYOU
William B | Expérience généraleStaff was well informed, efficient and friendly. Facility is easy to find and easy easy to access. It is well maintained and secure.
Rosemary R | Expérience généraleStaff was great. I will definitely use you again thank you for all your help
Julia W | Expérience généraleClean area inside and out employee's worked really hard to help me
Michael B | Expérience généraleStupid mandatory comments required by a bad programmer.
Sam V | Expérience généraleStupid mandatory comments required by a bad programmer.
Sam V | Expérience généraleStupid mandatory comments required by a bad programmer.
Sam V | Expérience généraleAll my belongings after almost 9 months were in perfect condition. No bugs thank goodness. We only had a problem with the return of the truck. The mileage said over 2 000 mil
NANCEY R | Expérience généraleVery pleased.
STEPHEN S | Expérience généraleTyler was nice and super helpful. Great job! This UHaul is pretty busy...may need more help so people don't have to wait so long in line.
christine b | Expérience généraleYour agents were great but one of your computers, the one I was checked in on, would not work properly...nor did the card swipe verifier at her desk. It took some time to figure that out.
ROBERT R | Expérience généraleAll the staff were knowledgeable, professional, personable and eager to help.
Regena T | Expérience généraleBig mixup over my storage space. Had to pay $32 to store in Hillsboro since I rented it in Beaverton...but it was your agent who got the order wrong,. Not happy,.
ROBERT R | RéservationEverything worked out great and people were very helpful.
DOMINICK/DONNA G | Expérience généraleWe sold our home and rented a storage unit to move our belongings into, then rented a uhaul truck to do the job,. We got our moving supplies in the office. It all couldn't have been any easier.
Toni w | Expérience généraleClean and secure you didn't have a smaller unit are I would still be there. The Public Storage I'm now in seems dirty and is in a bad area.
MARY D | Expérience généraleI fee the price is a bit to high! I was able to gat a different storage unit 2x bigger for half the price elsewhere.
norma s | Expérience généraleBest storage I have had and staff was always very helpful to me.
SALLY S | Expérience généraleRenting a U-Box at frst seemed intimidating to me. But Chyna and Tyler made it so easy and understanding. This staff is very helpful and professional. My next move will be with UHAUL.
JOHN D | Expérience généraleVery happy with my experience here. Nice remodel of main office.
Jennifer H | Expérience généralePrices keep going up with no improvements that were noticeable until this last couple of weeks.
VICKIE G | Expérience généraleAll was good, except as stated in my previous comments. The log in station on our building rarely worked, requiring us to go back to the office machine to log in and out
James S | Expérience généraleFantastic
joel r | Expérience généraleNo comments
Jesus E | Expérience généraleThe only issue was parking and driving to our unit. Not much room between the propane tank and the building.
KIM A | Expérience générale