Évaluations des clients U-Haul Storage of Leesburg

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Leesburg

Cote générale :

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ARMANDO A. | Expérience générale |
Évaluation :

Terrible services

Jim M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

bridgette v. | Premières impressions |
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Le client n'a pas laissé de commentaire.

FREDRICK B.
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Satisfied

Roger Y. | Premières impressions |
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Le client n'a pas laissé de commentaire.

MARLENE K.
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They came right out to greet me when I arrived. I wasn't scheduled to bring it back to this location but they were able to find my contract and helped me out right away. Very efficient, I would definitely recommend this location.

Ricardo B.
Évaluation :

At the time of rental the WiFi wasn't working and was using a terminate fix to check me out. Perhaps bolstering the WiFi system!

JEFFREY S.
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Le client n'a pas laissé de commentaire.

Joseph F.
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Le client n'a pas laissé de commentaire.

JASON D.
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Le client n'a pas laissé de commentaire.

Terry Z. | Premières impressions |
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Le client n'a pas laissé de commentaire.

STEVEN M.
Évaluation :

List trailers by interior dimensions instead of exterior. Exterior dimension are rarely pertinent.

TERRENCE C.
Évaluation :

All the CS people we talked to on phone and in person were very help and nice.

BONNIE S.
Évaluation :

Great customer service!

richard D.
Évaluation :

We were directed to this return site by another off of SR 44. The SR44 site said that the Leesburg was the only site accepting return equipment. The Leesburrg site was not really wanting to accept returning butt did so grqciously and without hassle. Kudos to the Leesburg return location.

Anthony S.
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Le client n'a pas laissé de commentaire.

ANTHONY C.
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Le client n'a pas laissé de commentaire.

NORMAN V.
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Le client n'a pas laissé de commentaire.

CHARLES M.
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Le client n'a pas laissé de commentaire.

JOHN L.
Évaluation :

Nice staff.

JAMES W.
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Le client n'a pas laissé de commentaire.

RAY A. | Premières impressions |
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Le client n'a pas laissé de commentaire.

JAMES M.
Évaluation :

The agent was simply fantastic

Steven H.
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Wanted to rent from a location closer but Van was not available there

Vanessa I.
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Jamie was amazing as well as all the employees. Just absolutely amazing out of their way to help

LARRY M.
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Le client n'a pas laissé de commentaire.

Katherine T.
Évaluation :

There was someone returning a truck at the same time I was attempting to rent mine, so it was a bit congested. Would be nice to have an area to park a vehicle for an hour or so and not worry it would be towed- luckily, I was able to park at the location and not be blocked in while I had to drive the truck back to the apartment and get my neighbor to transport me to the location (had one closer to home, but they didn't have the truck size available and made me go to this one)

JOHN P.
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Le client n'a pas laissé de commentaire.

larry M. | Expérience générale |
Évaluation :

Jamie was always helpful and professional ! Will recommend to others . Thank you.

Michael M.
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Le client n'a pas laissé de commentaire.

Kristina B.
Évaluation :

Smooth process.

JAYNE D.
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Jamie was exceptional!!

RICHARD P.
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Le client n'a pas laissé de commentaire.

JEFFREY F.
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This is my 4th time renting from this location and Jamie makes the difference. Great customer service skills. I would highly recommend this location and especially Jamie!

Carl D.
Évaluation :

The process to rent is too long and require too much paper work.

SUSAN L.
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Great service, even though extremely busy.

DONALD S.
Évaluation :

have someone repair the items you are renting

David D. | Expérience générale |
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The staff was friendly and the location well kept. I would have liked an option to rent an open space for a week instead of the whole month. I ended up paying for three weeks that I didn't use.

RICHARD S.
Évaluation :

I'm a happy customer. Dealing with the u haul rep who assisted me was a pleasure. She was great. Very helpful.

David P.
Évaluation :

Jamie was very helpful as was all employees at this location !!! Your website was very difficult to make changes. Got very frustrated trying to make changes on moving help and perfered location of pick-up.Rep on phone had me picking up truck at one location and trailer at another.Checked out the day before, Bee Line to get truck looked good. Went to see where to get trailer no good, it was at some Stop n Go only u-haul equipment was trailer in side lot parked the wrong way with hitch end pointing away from paved lot. Thank god Alex at Bee Line took care of me after I called him.

Arif W. | Expérience générale |
Évaluation :

This Uhaul and staff helped us numerous times over the years. Always kind and courteous. Easy to reach, always go out of their way to be helpful. Our shop needs meant we had to build a big shop on property in the end but uhaul helped us through a big part of our business growth. I'm sure we'll be by again before long. Great Place 👌

Barry A.
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Le client n'a pas laissé de commentaire.

Marianne T.
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If it wasn't for Cindy at Leesburg dont think I would of been courageous enough to drive. She boosted confidence. Truck was much easier than l realized to drive. Thank you Cindy. Excellent employee

Ken G.
Évaluation :

I came up with a new slogan for U-Haul. "U-Haul, we give you the runaround." I went from drop-off location to drop-off location because each claimed that I wasn't on their "schedule list" even though I spoke to the u-haul scheduler a number of times confirming each of the locations. I dragged that trailer all over costing me two extra days in daily fees. U-Haul needs some competitors. As the only game in town (so to speak), they feel compelled to manipulate customers anyway they want. U-Haul used to be great and easy to use. Now? Just beware.

Diane R. | Expérience générale |
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Le client n'a pas laissé de commentaire.

NORBERT JOHN D. | Premières impressions |
Évaluation :

Firstly I was given a reservation for a unit, when I arrived to claim it the unit was given away. Needless to say I was frustrated.

Phillip P.
Évaluation :

The only complaint I would have, is that the knob for the crank on the driver's side window had not been put back on and it was a little difficult to roll down the window.

CATHERINE V.
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Person was very good and prompt explained everything was so grateful for her service

Patrick C.
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Le client n'a pas laissé de commentaire.

JOSEPH J.
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Le client n'a pas laissé de commentaire.

Richard S.
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Nice, polite, quick and efficient

Robert P.
Évaluation :

She was nice

James M. | Expérience générale |
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Super

AUSTIN M.
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Le client n'a pas laissé de commentaire.

RAFAEL V.
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Nothing. Customer Service is great at this location. The girls are great here. 10 across the board.

PETER D.
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The young lady service advisor was wonderful.

Scott S.
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I requested a Wildwood Fl location. And had to travel 20 miles each direction to pick up and drop off. Total of 80 inconvenient miles I had to travel. Was never sent text or email that location had changed. After arriving to pick up the trailer, I asked if I could drop it off in wildwood, where I was using the trailer, and was told no, I had to be inconvenienced and bring it back there, ask for an inconvenience discount and was told no. Will never use this service again.

Carlos R.
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Le client n'a pas laissé de commentaire.

Mark L.
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Le client n'a pas laissé de commentaire.

Robyn O.
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Outstanding Service! The gal that handled my deal was great!

CHARLES G. | Expérience générale |
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Le client n'a pas laissé de commentaire.

RAFAEL V.
Évaluation :

customer service was great. In and out, no hassles. Thank you

ALBERT R. | Premières impressions |
Évaluation :

I only have one suggestion. The 6 x 12 trailer I used did not have an easy way to disconnect from my SUV, I broke down 2x on my way back and had to use a floor jack to disconnect so my SUV could be towed. Years ago I had a trailer that had a crank handle that you could disconnect and connect easier. Everything else was great.

Alfred A. | Premières impressions |
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Le client n'a pas laissé de commentaire.

WILLIAM B.
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Le client n'a pas laissé de commentaire.

Mary O. | Expérience générale |
Évaluation :

Staff was always friendly and helpful.

sandra g. | Premières impressions |
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Le client n'a pas laissé de commentaire.

James R.
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Le client n'a pas laissé de commentaire.

Paul V. | Premières impressions |
Évaluation :

Great service .

David P. | Premières impressions |
Évaluation :

All U-haul people have been great. Polite and very helpful. Website can be a handful somtimes but I've muddled through it.The section for hiring moving labor did not work out,would use u-haul again but now I know it's much easier making my own arrangements for two men to help with heavy furniture.

Deanna S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Jose M. | Expérience générale |
Évaluation :

Above and beyond! During the past 2 weeks, I rented 3 cargo trailers and a storage unit. The staff has been great in all parts going above and beyond. We had a few interactions because the place I was moving into was a mess, flooded house, and infested with the tiny roaches who sometimes play dead! After moving from that awful place, I rented the storage unit, and inform them about it. They helped me out with a roach killer bomb. Then we moved to a new place again, and everything well well. I'm definitely using them again for my upcoming needs. Thank you so much. Keep up the good work!

Hector V. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Brittany d. | Expérience générale |
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Le client n'a pas laissé de commentaire.

LARRY O.
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Le client n'a pas laissé de commentaire.

Jim T P.
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Le client n'a pas laissé de commentaire.

ROBERT S. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Aaron W. | Premières impressions |
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Le client n'a pas laissé de commentaire.

Wayne M.
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Le client n'a pas laissé de commentaire.

JOHN M.
Évaluation :

Great rental experience. Very friendly and efficient serice.

GERALD L.
Évaluation :

Thanks for your help!

Michael B.
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Le client n'a pas laissé de commentaire.

MICHAEL M.
Évaluation :

Great staff.

STEVEN S.
Évaluation :

I had a reservation for a month for a 15 ft. truck and a appliance dolly. When I picked up the truck there was no dolly. I had to drive to another location to pick up the dolly. Ok I wasn't charged for the mileage but didn't appreciate that I had to go and pick it up at another location since I had reserved it a month earlier.

THEODORE O.
Évaluation :

Le client n'a pas laissé de commentaire.

GILBERT P.
Évaluation :

N/A

michael v. | Expérience générale |
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Le client n'a pas laissé de commentaire.

LAWRENCE D.
Évaluation :

There was only one person working, but she was smiling and working very hard to clear everyone out. Great Services How do I upload my moving pictures

LESHARD D.
Évaluation :

Le client n'a pas laissé de commentaire.

Michelle N.
Évaluation :

Uhaul gas line was off. Uhaul was dirty inside the back and front. I waited 20 minutes for the woman to come to the front and she was rude. Many other people were waiting and some even left and said they would just come back when Katie got in. The trucks were blocking all the isles so we had to ask to get them moved in order to even get to our Uhaul units. Everything was bad about this. Our tank only has 1/8 gas so we HAD to stop immediately before we even got on the road.

Ronald R.
Évaluation :

Le client n'a pas laissé de commentaire.

John A.
Évaluation :

Nine great staff!

RICHARD B.
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Le client n'a pas laissé de commentaire.

Howard S. | Premières impressions |
Évaluation :

Jamie is very accommodating and helpful

Victor P.
Évaluation :

I find it incredible that the same size trailer, rented in Florida one-way to NY, runs less than $100. From NY one-way to Florida, almost $500. This is just not right, and will affect my future rental decisions from U-Haul.

BILLY H.
Évaluation :

absolutely FANTASTIC job by Uhaul Leesburg-Jamie was AWESOME-very helpful and accomadating- 6 STAR service

Frank H.
Évaluation :

Expected to get money back and told no refunds by company. Paid 667.00 for basically an overnight use.

DOUGLAS Y.
Évaluation :

Was offered one unit which had an ant hill a dirty poison box and filthy.. so was offered a second which someone else filled that day ... so was offered a third which was filthy so she swept it... you need a team to be effective. Big any have no place... your competitor had no issues w bugs ....very disappointed and an concerned my things are not safe now..

John M.
Évaluation :

Le client n'a pas laissé de commentaire.

maury G.
Évaluation :

Probably add more employees

ROBERT L.
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Le client n'a pas laissé de commentaire.

RUSSELL S.
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Le client n'a pas laissé de commentaire.

tim M.
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Le client n'a pas laissé de commentaire.

Daniel L.
Évaluation :

The return location aaa storage world chandler nc 28715 Tammy Askew was so unprofessional and disrespectful causing me to reconsider using U-haul again! I have 4 more future moves coming up. I made a formal complaint with U-Haul international. I am waiting for a return from the district manager Angelique.

GREGORY C.
Évaluation :

Le client n'a pas laissé de commentaire.

CYNTHIA B.
Évaluation :

Love these people. The little girl who helped me was great.

STEPHEN S. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Venice H.
Évaluation :

Le client n'a pas laissé de commentaire.

ROBERT N. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN P.
Évaluation :

Le client n'a pas laissé de commentaire.

Dennis C.
Évaluation :

I went to drop off Trailor where I did last year on route 44. They would not take it. Went to all A/C they wouldn't take it, they had to many. Recommended the Cherokee trading post .couldnt do there. Called phone # on paperwork sent to 4th place 25 miles away. Lady called me sweetie. Not respectful at all. VERY UNHAPPY.

paul K.
Évaluation :

Le client n'a pas laissé de commentaire.

SUZANNE D.
Évaluation :

Friendly and very easy to work with for pickup and drop off time

Jim R.
Évaluation :

I pointed out the leaking area to the woman who helped me.

GARY N.
Évaluation :

The lady was efficient and very helpful.

TYSON T.
Évaluation :

Previous renter did not clean or sweep the trailer out. But did not affect my needs.

Louis E.
Évaluation :

Jamie rocks very quick to get me checked in and parked. Definetly recommend her location!

Al S. | Expérience générale |
Évaluation :

The staff was amazing at uhaul in leesburg would recommend them to everyone the only thing I would like to see a better job of is answering the phone you can never get no one on the phone other than that they get a 5 star with me

VITO S.
Évaluation :

I was assigned wrong trailer number charged for wrong drop off location spent half day on phone to get all fixed young lady named April took care of everything from coustome service she was great to deal with

BREANNA W.
Évaluation :

Le client n'a pas laissé de commentaire.

STEVEN A.
Évaluation :

Great, knowledgeable service, by nice people. Thanks again.

sheri C.
Évaluation :

The woman that helped us was fantastic, helpful, professional, kind and knowledgable.

DAVID C.
Évaluation :

1. I completed my reservation and check in on line so to reduce wait time on pick-up. When i showed up to pickup the trailer I had to go through the whole process with the agent. EVERY DETAIL. When I asked the agent why. She said it was normal. Sounds to me like integration between online reservation and registration/ pickup process is broken. 2. During the check-in process the agent asked for my information as well as TWO other contacts. I asked why 2 other contacts and she said to me, the system requires it. I gave her one and told her that's all I have. SO, IN MY OPINION THERE IS NO REASON UHAUL SHOULD REQUIRE 2 EXTRA CONTACTS for renting anything!

ALEX R.
Évaluation :

Nice and clean place

THOMAS H. | Expérience générale |
Évaluation :

Jeni and the entire staff were very helpful and accomodating. I highly recommend using them for your storage needs. Thanks Jeni!

DAVID N.
Évaluation :

I can't imagine an easier transaction. I was in and out in minutes and the employee was fantastic.

ROBERTO V.
Évaluation :

Thank to the staff that was so nice. They treat me like a king.

JOSEPH G.
Évaluation :

Le client n'a pas laissé de commentaire.

Richard W. | Premières impressions |
Évaluation :

place looks great, service was excellent, great customer service

Charles J.
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Le client n'a pas laissé de commentaire.

WALTER E.
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Le client n'a pas laissé de commentaire.

RICHARD S.
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Le client n'a pas laissé de commentaire.

zebbie c. | Expérience générale |
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Le client n'a pas laissé de commentaire.

Sandra P. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

James H. | Expérience générale |
Évaluation :

Excellent service! Extremely helpful personnel.

Audra M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

bruce g. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Terry M. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN H. | Expérience générale |
Évaluation :

Everything was great & all staff very helpfull

Denatae L. | Expérience générale |
Évaluation :

Jamie has been awesome and more than understanding. She really cares

Eddie M. | Premières impressions |
Évaluation :

A very professional team that offered solutions to all the issues for me

Billy A. | Expérience générale |
Évaluation :

Jamie and her team were professional, courteous, and very knowledgeable as always. Jamie is pretty sharp she has a good head on her shoulders and has incredible potential. You go girl!

Stefan B. | Expérience générale |
Évaluation :

I'm still killing spiders and roaches that was in my furniture and mice!!

Ninna I. | Premières impressions |
Évaluation :

Cindy and Jamie was great

lesley k. | Expérience générale |
Évaluation :

The staff was very friendly and helpful. Will definitely use for all future storage needs in Leesburg

Dan J. | Expérience générale |
Évaluation :

Jamie's the Best!

Rick w. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Breya W. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

pam t. | Expérience générale |
Évaluation :

Jamie was always pleasant and helpful.

Trina R. | Expérience générale |
Évaluation :

I rented a 15' truck in Kansas, drove across the nation to Florida and rented a storage unit in Leesburg. My entire experience was EXCELLENT. The employees at both ends were over the top helpful and made my experience very easy! Great job UHaul!!!

Billy A. | Premières impressions |
Évaluation :

Jaimie, is so knowledgeable, helpful, kind, and a con cement professional. U-Haul is lucky to have her. The facilities are incredibly clean! I am very grateful for the first month free on the storage unit. Thank you Billy

Rick w. | Premières impressions |
Évaluation :

Very nice experience the staff was very friendly and helpful. Very smooth process.

John K. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Casey B. | Premières impressions |
Évaluation :

Jamie was super helpful throughout the process. Thank you for making my move from Massachusetts easy!

Mark A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Trina R. | Premières impressions |
Évaluation :

Jamie was awesome! So incredibly helpful!!

Mary Ann K. | Expérience générale |
Évaluation :

Thank you.

Richard W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

gail f. | Premières impressions |
Évaluation :

The young lady who helped us when we got the truck was extremely kind courteous helpful and very comforting. I would recommend service at U-Haul weatherby a truck or unit all of my friends. Thank you for all your help

Richard G. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

larry M. | Premières impressions |
Évaluation :

good service

Stefan B. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Pamela W. | Expérience générale |
Évaluation :

The staff were always pleasant and helpful. I had 2 storage units for over a year and then 1 for another year plus. I have recommended this facility to neighbors and would definitely contact them again if I need a storage unit.

Ka'Tia B. | Expérience générale |
Évaluation :

Jamie was amazing as always anyone who gives her or her facility a bad rating are out of their minds 😁😁😁

Ronald L. | Expérience générale |
Évaluation :

Rental trucks, trailers parked in isle making access to storage units difficult. Returned equipment parked near entrance for cleaning cause the area to be congested.

Jerry F. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Bill C. | Premières impressions |
Évaluation :

Jamie Foster was very friendly and professional. Excellent service!

lisa c. | Premières impressions |
Évaluation :

Jamie was amazing, patient and very helpful. Wish I could have gave her a hug

JENNY J. | Expérience générale |
Évaluation :

Drove 4 hours From Fort Myers, to retrieve my belonging-from the storage with two cars with 7 people in total to help, all exhausted from the long drive, the person in charge at the moment quite unpleasant not the service I have always received from This company, the bathroom was closed, asked and she said they are closed! Plain answer! It was raining had reserved a dolly she did not have it ready, so it was a back and forth from the storage unit to the office. Same treatment, bothered with attitude, taking all her time with out any kind of consideration, that we were tried, wet, and in need to use a bathroom, Horrible experience

Albert D. | Expérience générale |
Évaluation :

This is the worst location I have used. The staff is extremely rude and condescending. The office always has a paper hanging on the door saying they will be back shortly. They don't answer the phone. Overall horrible customer service. If you rent a storage unit your stuff will have rat or mouse droppings on them. I would recommend Lakeside Storage which is less than one mile north on US HWY 27!!

DONALD W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN C. | Expérience générale |
Évaluation :

I would use U-Haul again

Keith S. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

JOHN H. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Mark A. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

Ed K. | Premières impressions |
Évaluation :

Le client n'a pas laissé de commentaire.

carol b. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Rebecca W. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

ken s. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

sandra g. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

George M. | Expérience générale |
Évaluation :

Jamie was easy to work with. She is the ultimate professional and an outstanding ambassador for U-haul.

JENNY J. | Premières impressions |
Évaluation :

I have always purchased my items boxes, covers, tapes and used the trucks to move me all the time I need them, always friendly staff willing to help me carry boxes to my car. I a very happy customer

GREG A. | Expérience générale |
Évaluation :

Le client n'a pas laissé de commentaire.

Yahaira I. | Expérience générale |
Évaluation :

No comments

Jean k. | Expérience générale |
Évaluation :

Very good service highly recommend

Sandra R. | Expérience générale |
Évaluation :

My son has been in college in Leesburg for 3 years now. The staff have always been wonderful and helpful.

Carolina Q. | Expérience générale |
Évaluation :

Jamie is very helpful and cheerful. She assist us promptly.

John F. | Premières impressions |
Évaluation :

Jamie did a great job!

Robert T. | Expérience générale |
Évaluation :

Very pleased with using this facility. Well maintained.

Jean k. | Premières impressions |
Évaluation :

Jamie very polite and professional

walt c. | Premières impressions |
Évaluation :

Jamie did a great job explaining our options and finding the right unit for us. A number of customers came & went while we were there, and she handled all very professionally.

Jennifer N. | Premières impressions |
Évaluation :

Friendly people. Unit ready for us. Accommodated special requests.

Ben L. | Expérience générale |
Évaluation :

Thank You to the staff and a well run business .

roger b. | Premières impressions |
Évaluation :

As easy as it can get.

dan s. | Expérience générale |
Évaluation :

Very helpful and professional staff.

MARK AND PAULA S. | Expérience générale |
Évaluation :

Very friendly and most helpful every time we have been there.

David K. | Premières impressions |
Évaluation :

Great customer service experience.

don s. | Expérience générale |
Évaluation :

We were billed and fine added after we rented frig. mover on 29th and moved our stuff out of unit. I called and gal straightened it out.

Harry N. | Expérience générale |
Évaluation :

Should have an outlet somewhere so you could vacuum the unit.

Mary Ann K. | Premières impressions |
Évaluation :

Only negative was so many trailers and vehicles around probably due to all the snowbirds arrivals. It was a little tricky navigating to our unit. But we are completely satisfied.

Robin H. | Expérience générale |
Évaluation :

Prices kept raising and frequently the gate were open for days.

Mark V. | Expérience générale |
Évaluation :

One thing you charge to much, then after a month of renting you started raising my rent by 20.00 that's crazy. I'll will find somewhere else to store my stuff in the future. Bait & Switch ??????

elliott h. | Expérience générale |
Évaluation :

Thanks

RAYMONDE K. | Expérience générale |
Évaluation :

fully satisfied very satisfied

Carol G. | Expérience générale |
Évaluation :

Well kept. Very helpful service

carol b. | Premières impressions |
Évaluation :

Jamie was very helpful and processed my rental quickly.

CORAL D. | Expérience générale |
Évaluation :

We had the storage unit for 3 years and they were well maintained and such friendly helpful staff.

joann j. | Expérience générale |
Évaluation :

Staff was always helpful and friendly.

Sal C. | Expérience générale |
Évaluation :

Nice and clean and the staff is very friendly.

Linda K. | Premières impressions |
Évaluation :

Very disorganized, storage units very close to each other, difficult to navigate around buildings. Despite having storage reservation, they didn't know I was coming. Minimal area to return truck.

don s. | Premières impressions |
Évaluation :

This is the third time we have needed their services. Every time, EXCELLENT!

elliott h. | Premières impressions |
Évaluation :

Manager Jamie Professional, friendly, and quick to answer all my questions. Thank You!

RAYMONDE K. | Premières impressions |
Évaluation :

no problems what so ever .

Robyn C. | Premières impressions |
Évaluation :

Staff is very helpful!

Kristen B. | Expérience générale |
Évaluation :

The staff at this location were always pleasant and helpful. I would definitely use this location for any future needs.

sharon D. | Expérience générale |
Évaluation :

Very good experience

REGINA F. | Expérience générale |
Évaluation :

I was a customer at this facility for many years and many changes. It was always clean & staff accommodating.

Eric Y. | Expérience générale |
Évaluation :

Very well maintained. I liked the area it was in. Very nice people.

barbara r. | Premières impressions |
Évaluation :

A smooth transition and a great staff in Jamie and Chris. Jamie was especially helpful to us in getting settled. Be proud of this staff

GUY D. | Expérience générale |
Évaluation :

Excellent

Peter C. | Expérience générale |
Évaluation :

I found the facility very clean, and the climate controlled section worked very well. And the staff were very helpful, and courteous. If I ever need any of your services, I will definitely return.

sharon c. | Premières impressions |
Évaluation :

Jamie was wonderful in helping us!

JOHN H. | Expérience générale |
Évaluation :

everyone was wonderfull and helpful all the time .

Sal C. | Premières impressions |
Évaluation :

The young lady was pleasant and very helpful. U-Haul has a great employee there.

MARGRET E. | Expérience générale |
Évaluation :

Friendly professional staff!! Air condition unit well maintained. Will use if need storage space ever again.

george h. | Premières impressions |
Évaluation :

The process of renting the space was easy and then take too much time. The employee was very polite and professional paint couldn’t of had a better experience

Liz J. | Expérience générale |
Évaluation :

Great facility. Personnel were always friendly and helpful.

Cheryl C. | Expérience générale |
Évaluation :

very happy with unit and service

GUY D. | Premières impressions |
Évaluation :

Drop off of truck painless. storage unit was ready and clean. Great experience. Thanks

Kimberly D. | Premières impressions |
Évaluation :

Great service.

maryann m. | Expérience générale |
Évaluation :

The only thing I had a problem with was with one of the latches. It was bent and difficult to open. I felt I should of had a few dollars taken off the monthly rent.

Gary C. | Premières impressions |
Évaluation :

Very helpful staff and makes you feel at ease.

Judith M. | Premières impressions |
Évaluation :

Wonderful person at the desk

silvia f. | Expérience générale |
Évaluation :

I would recommend this facility to anyone looking to store their belongings. It was very convenient for me and I was very happy with the service I received from the staff there

JAMES T. | Expérience générale |
Évaluation :

Main security gate needs to be reinstalled after being run over by a truck.

Florence C M. | Expérience générale |
Évaluation :

The staff was very helpful.

Ryan David L. | Expérience générale |
Évaluation :

Main gate is broke and torn down. It has been that way for several weeks. There needs to be a faster process to repair/replace the main gate.

marilyn c. | Expérience générale |
Évaluation :

Super friendly staff. Always helpful..

GILDA H. | Premières impressions |
Évaluation :

Good customer service . Vicky was very informative and pleasant to deal with.

Alfonso B. | Premières impressions |
Évaluation :

The service was wonderful and I’m happy with the storage space assigned to me

Camilla P. | Premières impressions |
Évaluation :

above expectations - great customer service

Florence C M. | Premières impressions |
Évaluation :

The staff were very welcoming and friendly.

Alice P. | Expérience générale |
Évaluation :

very nice staff and clean happy i picked your place and thank you

Cheryl C. | Expérience générale |
Évaluation :

Everything was good

Joe S. | Premières impressions |
Évaluation :

responding. Was a pleasure to meet, helpful and informative.

Robert R. | Expérience générale |
Évaluation :

Very nice staff.

Beth M. | Expérience générale |
Évaluation :

The absolute best experience from any U-Haul, in any state that I’ve dealt with.

Robert R. | Premières impressions |
Évaluation :

Jami, of Leesburg, FL is an outstanding employee, thanks Jami.

SANDRA E. | Premières impressions |
Évaluation :

Very friendly and great communication skills.

Arthur C. | Expérience générale |
Évaluation :

Nice facilities.

Gabriel R. | Expérience générale |
Évaluation :

Uhaul really worked with my situation . Staff was friendly and helpful .

James M. | Expérience générale |
Évaluation :

Very friendly and staff with personality.

PATRICIA B. | Expérience générale |
Évaluation :

Please email me a receipt showing that I emptied my unit #60032 on 2/25/19, and I requested to close my account. My experience with both storage & truck rentals has always been excellent. Thank you.

DENNIS H. | Premières impressions |
Évaluation :

What a great experience! We had a little minor issue and Jamie went above and beyond to take care of it. Very professional and courteous! Will definitely will do my storage business here! Recommend!!!

karen n. | Premières impressions |
Évaluation :

Love the Mgr and Assistant This ladies are professional and also very good at what they do.

von p. | Premières impressions |
Évaluation :

Very helpful and friendly

don s. | Expérience générale |
Évaluation :

All went well.

Barbara G. | Expérience générale |
Évaluation :

Very friendly helpful staff.

Erny g. | Premières impressions |
Évaluation :

Just a big Thank You , Jamie was very nice to us and even though the weather was raining all day went and pulled the truck up for us. Thanks Again Ernie and Belinda Gattuso

MARVIN C. | Premières impressions |
Évaluation :

Very nice

Harry N. | Premières impressions |
Évaluation :

Storage options were clearly explained.

DICK P. | Expérience générale |
Évaluation :

Had the unit almost 4 years. Staff always pleasant, billing correct and timely. Jamie Foster made the move out seamless and she was very professional and a real asset to your team there. Thank You

Felicia C. | Expérience générale |
Évaluation :

Storage was broken into and I wasn't told for almost one month and things were stolen. All employees knew but me. They claim they have no footage of them opening it, which is a lie. Need all footage.

Glenda L. | Réservation |
Évaluation :

No matter who I dealt with they were all so friendly and extremely helpful!

Francis T. | Expérience générale |
Évaluation :

I will always use U Haul.

Florence C M. | Expérience générale |
Évaluation :

The staff members were helpful, and friendly.

Melba B. | Expérience générale |
Évaluation :

none

Barbara G. | Réservation |
Évaluation :

Representative was very helpful and answered all my questions.

Patricia C. | Expérience générale |
Évaluation :

Great service thus far

Janet H. | Expérience générale |
Évaluation :

Removed our stuff to close our acct, brought a large amt of cockroaches home with us in the boxes. They were crawling out of a crack in floor. NO refund rec'd on balance, 10 days into month. Ripoff!

Florence C M. | Expérience générale |
Évaluation :

The staff is welcoming, friendly, and helpful.

paulette a. | Réservation |
Évaluation :

I was told that I would have $109.00 as my price & after I arrived, Jamie charged me $133.00. I spoke with Jennifer & she gave me credits for the trouble but Jamie & Dalton is very unprofessional.

James M. | Réservation |
Évaluation :

Rented space for my trailer. Jamie and Vicki were very helpful in arranging and taking care of the paperwork. Thankyou

patricia c. | Réservation |
Évaluation :

Nice clean storage facility - we were tired when we arrived but the lady checking us in was super nice

Florence C M. | Réservation |
Évaluation :

My new storage unit number 40013 needs to be free during the first month. When I signed yesterday, I had a reservation for the first month's free, but did not double check that the rent is not charged

Trudy R. | Expérience générale |
Évaluation :

very nice experience. Staff was excellent

mike m. | Expérience générale |
Évaluation :

Very nice people and excellent customer service. Thank you!

THERESA S. | Expérience générale |
Évaluation :

I would say that U-Haul needs to change the way that if people are not able to pay their whole bill that they are allowed to make payments so that their units do not go to auction.

Tom S. | Expérience générale |
Évaluation :

We enjoyed it

Angela F. | Expérience générale |
Évaluation :

My lock was damaged or drilled out. I ask to view the video's but they could not find anything. I was told by the manager we could use our own locks. Check your computer notes! 2× $85.00 👿

RICHARD K. | Expérience générale |
Évaluation :

Great place to store my stuff. Secure, Well lit, Friendly staff, Clean. Was a patron for 11 years, only left them because I moved out of area.

Oscar P. | Expérience générale |
Évaluation :

none

Carol P. | Expérience générale |
Évaluation :

The staff was very friendly and accommodating. Facility had easy access and was very clean

beverly g. | Expérience générale |
Évaluation :

0

Betty H. | Expérience générale |
Évaluation :

When I moved our furniture into our new house roaches were moved in with us.

ALENE F. T. | Réservation |
Évaluation :

Have always been friendly and helpful.

stephanie c. | Expérience générale |
Évaluation :

Jennifer & staff were excellent! Very helpful! Our spaces was clean and the perfect temporary storage for our household items.

rick w. | Expérience générale |
Évaluation :

No problems. Great service

Ricardo B. | Réservation |
Évaluation :

I felt welcome and the staff was very helpful and, very friendly. Thank you all.

LARRY S. | Réservation |
Évaluation :

Very helpful and accomondating with my changes

Laurie m. | Expérience générale |
Évaluation :

Have a great day.

DOUGLAS S. | Réservation |
Évaluation :

Very professional and extremely helpful - will use them again on my next move.

KEVIN M. | Expérience générale |
Évaluation :

Jennifer was very informative and helpful in getting me my storage space ! Having 24 hour access was a plus for me. Great customer service !

Jane B. | Expérience générale |
Évaluation :

Staff very friendly and good service. The parking lot could be better-very small.

FRANCES. R. | Expérience générale |
Évaluation :

Excellent +. I have only exceptional things to say about this facility. Vicky Adams was unbelievably helpful to me and I thank her so much. If needed I will be back, and will refer others to you.FR

DENNIS V. | Expérience générale |
Évaluation :

We were customers since 2011. Just paring down. Time to give to family.

Daniel T. | Expérience générale |
Évaluation :

staff was always very polite

Genevra S. | Expérience générale |
Évaluation :

friendly staff

AUBREY C. | Expérience générale |
Évaluation :

A 10 all the way.

Linda S. | Expérience générale |
Évaluation :

Parking to go in the office is inadequate. Trucks, cars make it difficult if they are parked outside gate.

Jacie C. | Expérience générale |
Évaluation :

Wonderful service

Walt M. | Expérience générale |
Évaluation :

All was svery good regarding our storage experience. The place was always clean. The general ourside area as well. And they provide a clean public restroom.

Non reviews have been submitted for this location.

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