Évaluations des clients U-Haul Storage of Manchester West

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Manchester West

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Robert A. le

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Le client n'a pas laissé de commentaire.

Mark F. le

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Le client n'a pas laissé de commentaire.

Kevin S. le

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Excellent customer service. Fast and professional. Parking need to be addressed sooner than later. The manager , Angie runs a well oiled machine at this location.

Rose V. le

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The ladies at this location are wonderful to work with.

Christopher C. le

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Le client n'a pas laissé de commentaire.

Miriam V. le

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Great personnel! Always smiling,friendly,caring...especially Angie, Maria, and Amy. They became my special friends. I applaud your hiring practices . Thanks for letting me comment.

richard R. le

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No truck ready to rent for my reservation. Manager tried real hard & did a quick fix giving me a smaller truck. Then computers keep going down. Delayed pickup time. Truck had check engine light on & broken window visor. Truck was clean. Too tiny parkinglot for trucks & customers.

Nadine L. le

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Le client n'a pas laissé de commentaire.

Ahren Todd P. le

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The owner/manager was very pleasant and she helped us get set up quickly.

Lurlene W. le

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Excellent service and Staff was caring and understanding.

Bhanusurendra D. le

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The person gave rental van in Manchester Spencer St has no idea how to return a van after working hours, i clearly asked how and what to do if i have to drop off as i never dropped off before, they overcharged in the morning stating i did not check in as per terms & conditions, well why would someone willing to pay $60 for 2.5hr van use for 10-15miles ride, if the instructions are given properly i would have done what i need to do the moment i dropped van, anyways complaint has been registered to refund , let me see how good the Customer Service is with Uhaul, recommendation to Uhal is not to overcharge someone hard earned money for silly reasons and you can do better in terms of customer service and communication, Thank you.

Paul S. le

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Easy check in and out and a well maintained box truck. I have no complaints.

Jeffrey B. le

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The Manager, Angela, did a great job. she made the whole experience seamless. The next time we need to service one of our vehicles, we will rent a UHaul from angela.

Michele M. le

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Le client n'a pas laissé de commentaire.

Mark A. le

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Le client n'a pas laissé de commentaire.

Rita W. le

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Thank you for all your help while I used your storage units. I appreciated your help and kindness!

FRANCINE E R. le

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The storage unit served it’s purpose-it is a storage unit. Not much conversation with staff only when I paid the bill and my final check out day.

Cynthia D. le

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Le client n'a pas laissé de commentaire.

Margarita L. le

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Le client n'a pas laissé de commentaire.

Priscilla K. le

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From the moment I walked in the door, I felt welcomed as a customer. Ms. Maria and her Staff exemplifies what great Customer Service is all about. The whole process from beginning to end was Outstanding! I don't plan on moving again anytime soon but if the need should arise, I'm definitely going back. You get 5 Stars and 2 thumbs up! Thank you. Very Pleased Customer. P. Kimble

Scott R B. le

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Great people and SERVICE!!!!

Frank O. le

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The front end was as loose as a goose. Gas gage was stuck on half tank. Glad I took out the insurance

Matthew B. le

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Improve online check in and checkout. I had to checkout manually with an employee becauseI couldn't type a zero for the odemeter reading amd wouldve been charged 10 extra miles.

Renaud P. le

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Le client n'a pas laissé de commentaire.

Shanmugeshwar K. le

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When I booked online it allowed me for 24 hrs but then I was given only from 7 am to 12 pm because of which I was not able to move everything. I was able to do it only half of my house. Which was very disappointing

Mark L. le

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Angie and her Team are the Best. A great operation from booking, to picking up super clean van to returning. A Pllus

Erin C. le

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The staff was very friendly and made it easy to pick up my rental van. The van was perfectly clean, but the check engine light was on, the visor was broken, and it just felt a little old and run down. It got the job done and was convenient but very different than the uhaul truck I rented last year from another location. The parking lot was very small and difficult to leave a car in safely. I was worried my car would get hit in the lot because of the volume of traffic of people trying to get in and out of such a small place. I would probably rent from here again, but I would be more prepared to not expect to leave my car, etc.

Mary H. le

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Le client n'a pas laissé de commentaire.

Bradley C. le

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Young lady that helped us was fantastic and very accommodating! Only issue was the passenger door which began to stick and jam as the day went on, I don’t believe she was aware of the issue. Otherwise very smooth, although the app is a bit of pain going through all the steps.

Charles S. le

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Very poor service

Athena S. le

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Rented the 10' truck, it was very clean and the rental process was very easy.

Mark B. le

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Le client n'a pas laissé de commentaire.

Brian M. le

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Le client n'a pas laissé de commentaire.

John K. le

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The staff at this location is very friendly and customer focused.

Mike P. le

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Le client n'a pas laissé de commentaire.

Kathleen H. le

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I was charged twice on my card and is still waiting for a credit. It was stressful and could have avoided.

Doris J. le

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Customer service was Excellent. Angie and Pedro are both an asset to your company. All questions were explained and they were very easy to work with. Angie was very knowledgeable in uhaul.

Matthew R. le

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Le client n'a pas laissé de commentaire.

Anthony M. le

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Le client n'a pas laissé de commentaire.

Yaralis R. le

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Le client n'a pas laissé de commentaire.

Kaylee B. le

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Price increase over time was my reason for leaving. I'm still renting storage, just with another company. Great for short term storage.

Julie O. le

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This place is great. Would recommend to all. The only minor problem is parking , not many spaces but other than that a no hassle place to store your property.

Mark M. le

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No problems at all. The staff at Spencer Street were very helpful and friendly.

elsa v. le

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The manager Angie and Maria are wonderful and helpful!

Kimberly C. le

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Liked the swipe card access.

Steve F. le

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The facility is clean. The staff is very friendly and helpful. An overall great experience

Jose R. le

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Thank you for your excellent work, Angie and Pedro. People like both of your are very hard too find.

Willie C A. le

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Too expensive, rented the space to keep my motorcycle... After two years I sold my motorcycle because I felt like I was buying my bike all over again because of the storage unit rates....

senguttuvan p. le

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Good and safe place

Maribel Q. le

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Both ladies were great they help me and they were awesome. Great job ladies!

Catrina P. le

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Amy and Angela were extremely helpful and in handling my matter which the Oakland Street office messes up my original order. It was a pleasant working with both ladies and I look forward to doing bus

Rocxie D. le

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Customer service was great all questions and concerns where answered and units where showed to let me pick out which one I wanted.. Great job once again THANK YOU..

Leon H. le

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The staff was very helpful and friendly.

Rita W. le

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Angela was so helpful and kind. Pedro helpful too. My daughter had a good experience at that location, so I decided to go there myself.

Dyla K. le

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They charge us for two boxes and after almost two months of asking for a refund of my money, they charge me again instead of credit my card.

STEVEN R G. le

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Over the 3 years that I used this facility, Angie was always extremely friendly, professional, and helpful. She was a pleasure to work with.

Linda B. le

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Great people

Elizabeth M. le

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One staff in particular was extremely rude and unhelpful. She looked inconvenienced by customers needing her support. In addition, the parking lot of this location is awful, way too small.

leonard f. le

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I think access hours should be a minimum of 9 or 10 pm weekdays without an extra fee !

Thomas L. le

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Thank you to Angie and Pedro for their excellent help with our storage!

Rexford O. le

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None

Emily R. le

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Called and made reservations gave CC # to hold unit, called back next day no sign of res., call again all set, go down can't find your res. so had to do process all over again. Too many problems

Jacklyn H. le

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=)