Computer system slowJohn M.
Customer Reviews for U-Haul Storage of New Port Richey
Pour nous contacter
New Port Richey, FL 34652
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Entreposage de bateau
- Entreposage de VR
- Entreposage de véhicules
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I have nothing but EXCELLENT service at this location!Lisa A.
I understand that maintaining roadways of asphalt,or concrete are difficult to keep up with. But every time I pulled or pushed the cart to the rental van the wheels would get caught in the cracks and my items would fall off the cart. Also the elevators are slow to respond.Richard I. | Expérience générale
Le client n'a pas laissé de commentaire.kevin j. | Premières impressions
Le client n'a pas laissé de commentaire.Rafael B. | Premières impressions
Very clean unit, after 2 years of storage my belongings were in pristine condition. Very friendly and helpful staff.Millie B. | Expérience générale
I found the website took some effort. I inadvertently had reserved another u haul site for storage but nothing showed me that -no cart telling me that unless i just couldn't see it. Help at the facility i chose was great n helpful.kristin c. | Premières impressions
The management was fantastic and friendly I will recommend to everyone.Tony G. | Premières impressions
Le client n'a pas laissé de commentaire.Christine B. | Expérience générale
Le client n'a pas laissé de commentaire.Igor I. | Online Move In
Le client n'a pas laissé de commentaire.Rafael B. | Expérience générale
Le client n'a pas laissé de commentaire.terina s. | Premières impressions
They treated me like a child I had to sign in and out and was only allowed to be there for 30 min at a time I will never rent a storage unit from them againchristopher h. | Expérience générale
Le client n'a pas laissé de commentaire.margarita l. | Expérience générale
The agents Mary, Eric and Dixie were absolutely great. Truly concerned about helping me (and ending a 6 week fiasco trying to rent a truck from Ryder, where I had a commercial account) and dealing quickly and fairly with me, like it's normal - it isn't these days it seems. Mary solved my problem on first contact, and kept her word. U-Haul was wonderful. Five stars!Donald G.
Le client n'a pas laissé de commentaire.Igor I. | Expérience générale
Great storage facility nice staff I would recommend to store there.Andres D. | Expérience générale
very nice facility and the Staff was very professional and accomidating my move was a long move about a month ~~ went well with no problems. I had a large storage then after moving in i was going to need a small unit they made the transition smooth along with the day i was moving in to the small unit i decided i did not need the unit after all so they just returned my money with no hesitation. 5 stars michelle stevens Dunedin FL now living in NPR FLMIchelle S. | Expérience générale
Le client n'a pas laissé de commentaire.Samuel S. | Premières impressions
Le client n'a pas laissé de commentaire.Lisa H. | Expérience générale
It's a little bit out of my range. DriveWise Port richey. I live in hudson. But it's the only one that has accommodations for smaller lockers. Very thankful for their helpVictoria M. | Online Move In
Mary and Eric at the Hwy 19 location are wonderful people , kind and friendly and excellent customer service.Melissa P. | Expérience générale
Le client n'a pas laissé de commentaire.Jeff C. | Expérience générale
Le client n'a pas laissé de commentaire.Thomas S. | Expérience générale
Great price, no contact rental option was quick and convenient. The free lock was a nice bonus!.Terri C. | Online Move In
Le client n'a pas laissé de commentaire.Tomas C. | Premières impressions
Le client n'a pas laissé de commentaire.helene d. | Premières impressions
Le client n'a pas laissé de commentaire.ROGER S.
Le client n'a pas laissé de commentaire.Carla G. | Premières impressions
On the handout the 5x5 room stated it is 19,99 I am paying $55 monthly can you explain?Robert M. | Premières impressions
Le client n'a pas laissé de commentaire.cindy g. | Expérience générale
Le client n'a pas laissé de commentaire.natalie d. | Expérience générale
This location is the best one I've ever used. And I've used a TON of storage facilities over the years. Unbelievably friendly ownership and staff. They really care and take pride in their facility. Nothing was ever damaged or dirty. It was always clean and well-lit. There is another U-haul storage and office just down the street and I have no clue why because nobody can provide the service and cleanliness this location provides. I will most definitely use this location again and refer it to my friends.Thomas C. | Expérience générale
Mary and Eric go above beyond and are awesome people. I have been with this storage unit since 2013 and this will be the only storage place I will use when I'm in this area. I would recommend my family and friends or anyone to this place. They have also helped me when ever I needed it.LINDSEY A. | Expérience générale
Le client n'a pas laissé de commentaire.Mark K. | Expérience générale
Havent moved in yet, but the staff is very friendly and the facility seems very well kept.Nancy P. | Premières impressions
Le client n'a pas laissé de commentaire.walter p. | Expérience générale
Mary and Eric have been great over the last 5 years that I have had belongings in storage. I would highly recommend them and if needed I would use their storage facility again.heather b. | Expérience générale
This is only day 2 so I can only say so far this is a good place to store my belongings.Lorraine C. | Online Move In
Le client n'a pas laissé de commentaire.JEFFERY M. | Expérience générale
Le client n'a pas laissé de commentaire.CAROL B. | Expérience générale
They were always their when I needed help.William H. | Expérience générale
The back units drive spaces are a little tight for trucks to be going both waysPatricia S. | Expérience générale
The manage was exceptional, professional and very helpful in every way. The facility was immaculate and easily accessible.Arthur G. | Premières impressions
Have been a customer for years top shelf location.GREGORY S.
Le client n'a pas laissé de commentaire.Ashley T. | Premières impressions
Le client n'a pas laissé de commentaire.john b. | Expérience générale
I was texted with information with information to pre-register. website address was wrong and unable to to so. Was notified by text to return the truck by mobile if after hours or be charged $20. Returned during open hours but I am unable currently to do such with my phone. Found the $20 "courtesy fee" offensive and insulting. The experience in general was excellent with those exceptions.WILLIAM H.
Le client n'a pas laissé de commentaire.Catherine Y. | Expérience générale
Always a pleasure.BJORN WILLIE G. | Premières impressions
Every time we have needed storage we chose Uhaul. Always satisfied.BJORN G.
Le client n'a pas laissé de commentaire.Theresa H. | Expérience générale
Le client n'a pas laissé de commentaire.Randal K. | Premières impressions
I had a medical emergency and I asked Scheduling Mgr Jackie for 4 more hours. She was so kind to issue that courtesy extension at no additional cost! Thanks so much Jackie & UHAUL.pablo S.
Mary and her husband were awesome to work with!Joseph H. | Expérience générale
Le client n'a pas laissé de commentaire.angel b. | Expérience générale
Le client n'a pas laissé de commentaire.Harold M. | Expérience générale
Le client n'a pas laissé de commentaire.RYAN R.
Brandee was excellent to work with!! She is the utmost example of excellent Customer Service!!!Juan N. | Expérience générale
Small storage. Clean, well keptjames b. | Expérience générale
I have been using this facility off and on for several years. The staff has always been kind, polite, and professional. I have always felt safe there, knowing that the area was secured and that if I needed help, or someone was acting in a way that was threatening, they could see it on camera and would make sure to show up and or get help. I also felt my property was secure. Thank you for a good experience in renting storage space from you.faustine j. | Expérience générale
Le client n'a pas laissé de commentaire.Mary A. | Expérience générale
Le client n'a pas laissé de commentaire.wilhelm g. | Expérience générale
Le client n'a pas laissé de commentaire.Antonino S. | Online Move In
Great owner, went above and beyond to make our moving life so much easier. MerciYulia S. | Premières impressions
Brandee was amazing..... Professional and personable. You are blessed to have her as an employee!JAMES B.
Mary & Eric were very helpful and I can’t thank them enough for assisting me with my long-distance move.TIMOTHY M. | Premières impressions
Le client n'a pas laissé de commentaire.OSCAR B.
Le client n'a pas laissé de commentaire.MARK T.
The folks there are always excellent to work with. They are always helpful, available, friendly and consistent. Easily the best storage group I have ever worked with.Todd T. | Premières impressions
Would use them again in a heartbeat Thanks U-HAUL!!!!!!!!!!!!!Danny E. | Expérience générale
Clean facility. Handy carts and friendly staff.Bryan K. | Online Move In
Good moving experienceGeorgi K. | Expérience générale
Le client n'a pas laissé de commentaire.Stacy A.
Le client n'a pas laissé de commentaire.WILLIAM H.
Le client n'a pas laissé de commentaire.Pamela C.
Le client n'a pas laissé de commentaire.BERNARDO V.
Le client n'a pas laissé de commentaire.DANIEL L.
Never had a problem, they were very good and helpful.Bill S. | Expérience générale
Le client n'a pas laissé de commentaire.Adalberto R. | Online Move In
Le client n'a pas laissé de commentaire.TODD S.
Le client n'a pas laissé de commentaire.JOSE R.
Le client n'a pas laissé de commentaire.Barbara L. | Expérience générale
Very friendly employees. I was very impressed with how clean this facility was kept. The only reason I am leaving this facility is because I'm moving. Thanks UhaulDouglas D. | Expérience générale
Le client n'a pas laissé de commentaire.PAULA B.
Le client n'a pas laissé de commentaire.Javier V. | Online Move In
Le client n'a pas laissé de commentaire.Danny M. | Expérience générale
Le client n'a pas laissé de commentaire.ELIZABETH M.
Le client n'a pas laissé de commentaire.magdi a. | Expérience générale
I am really pissed that the drop off location sent to me by Uhaul would NOT accept the truck, forcing me to drive 5 additional miles to drop it off to a place that was no accepting.JEFFERY S.
Le client n'a pas laissé de commentaire.MAGDI A.
Excellent, always making your stay a good on.Eileen C. | Premières impressions
I forgot the ladies name who assisted me but she is the prime example of excellent customer service. Morales, Values and Ethics is the foundation of who she is. KUDOSPablo R. | Premières impressions
Aucunjoseph b. | Expérience générale
Le client n'a pas laissé de commentaire.wilhelm g. | Premières impressions
Le client n'a pas laissé de commentaire.HILDA M. | Premières impressions
Had to use. Gave me a really small unit looked and went back to get a bigger on he gave me one that we had to unpack in sun at 90 + degree. It was to small to but because he acted like we were being a problem. I didn't go back. We had to keep some items in the car. Just reall uhaul over all bad serviceSherry Sue M.
Le client n'a pas laissé de commentaire.Mark B.
Staff was very accommodating especially Brandi and Marykaren m. | Premières impressions
Facility selected for boat storage. Manager Mary was very gracious and accommodating. The customer service experience was one of the best in recent memory. Great job!michelle H. | Premières impressions
Eric was very sweet! Not knowing the area we moved to he was more then helpfulJEANNIE L.
Le client n'a pas laissé de commentaire.nick p. | Expérience générale
Le client n'a pas laissé de commentaire.ROBERT E.
Le client n'a pas laissé de commentaire.nathaniel b. | Expérience générale
Le client n'a pas laissé de commentaire.wilmarie o. | Expérience générale
I think everything went quite well and I like the storage unit as well but the only question I have is why are there two charges on my credit card for the U-Haul truck I paid for the storage unit cash please recheck my card and make sure I was not charged twice I dropped it off the same afternoon in the evening at 6:30 p.m. the same day that I got itcristine c. | Premières impressions
Le client n'a pas laissé de commentaire.Lori L.
Le client n'a pas laissé de commentaire.Erin O.
Le client n'a pas laissé de commentaire.Michelle L.
Le client n'a pas laissé de commentaire.Jerry H.
Le client n'a pas laissé de commentaire.Jonathan M. | Online Move In
Its close to where I want to beSandra B. | Premières impressions
Wasn't informed that I had to be out at 10, just that it closed at 10. 🤔Miscommunication....lol😄 Not as cold as I would expect for climate controlled. 😕Christine M. | Premières impressions
Not much room to turn around truck, unable to pick up truck without assistance, website wasn't working properlyELAINE L.
Le client n'a pas laissé de commentaire.Igor I. | Premières impressions
Staff members where friendly and helpful, it all went smoothly. ThanksCARLOS S.
Owners were a delight to meet. They answered any-and all questions and made me feel comfortable with renting one of their units to store all my personal belongings. I Like the fact that they live on the premises :) Well worth the drive from Eastlake area. I highly recommend their facility as it is hard to find good people to trust in this world today.Karen D. | Premières impressions
Le client n'a pas laissé de commentaire.JEFFREY O.
Le client n'a pas laissé de commentaire.Jonathan M.
Le client n'a pas laissé de commentaire.Georgi K. | Premières impressions
Le client n'a pas laissé de commentaire.anthony b. | Expérience générale
Le client n'a pas laissé de commentaire.James R.
The only problem i ever faced was the sloping drive at the back of the property made it challenging at times...the carts often rolled away while trying to load with my arms full.debbie t. | Expérience générale
Le client n'a pas laissé de commentaire.RONALD T.
Le client n'a pas laissé de commentaire.Kathleen P. | Expérience générale
Le client n'a pas laissé de commentaire.Peter L. | Online Move In
Le client n'a pas laissé de commentaire.ANGELIQUE W.
Le client n'a pas laissé de commentaire.michael r. | Expérience générale
Staff is incredible. So is the facilityJan B. | Expérience générale
Customer service and staff were extremely unhelpful and shockingly rude will never use U-Haul again let alone recommend them and have any of my friends or family go through the same crap.Cole M. | Expérience générale
Had plenty of room for my stuff and space to access it. Very clean facilities.shilo w. | Expérience générale
The storage served its purpose and all my goods were secured at all times. The staff was great and informative. I recommend Uhauledwin v. | Expérience générale
Worst experience of my life.MARY K.
They are very friendly and helpful... I would highly recommend this location.SHANE S. | Premières impressions
Le client n'a pas laissé de commentaire.ERIC F. | Online Move In
I would absolutely recommend this location to others. Facility was extremely well kept and the customer service rep was exceptionally polite, helpful and informative.MARK R.
Le client n'a pas laissé de commentaire.GARY F. | Premières impressions
ExcellentGloria J. | Expérience générale
Le client n'a pas laissé de commentaire.CHRISTOPHERJ B.
Staff were very helpful. The facility was very clean and organized.John F. | Expérience générale
Le client n'a pas laissé de commentaire.NANCY H. | Expérience générale
Le client n'a pas laissé de commentaire.jodi n. | Premières impressions
I have a leak in my unit that the whole time during my contract was never fixed. Substantially four pieces of furniture were ruined and had to be thrown in the trash after bringing them down here from Michigan.tracey f. | Expérience générale
Le client n'a pas laissé de commentaire.Deleree S.
Le client n'a pas laissé de commentaire.JOHN K.
Lady was very helpfulPeter T.
Le client n'a pas laissé de commentaire.Kenneth S.
These folks manage a business the way it should be run. The customer is number one, and every effort is given to completely satisfy their storage needs. They made it possible for the job to be quick and easy by having answers to questions, convenient access to tools to move in efficiently, and a helpful anticipation for the needs of the customer. I would recommend this well run storage facility to anyone in this lovely area of Florida, USA!Michael E. | Premières impressions
Le client n'a pas laissé de commentaire.jaqua s. | Premières impressions
Le client n'a pas laissé de commentaire.HECTOR F.
Le client n'a pas laissé de commentaire.ruth s. | Expérience générale
The people our good very nice l will be backJoAnne R. | Expérience générale
I highly recommend this place....Mary runs a great facilityWILLIAM W. | Expérience générale
Nothing....you guys are the bestWILLIAM W.
Besides me paying an extra 180 dollars cause I had to make more then one trip to move. I had a great experience and the staff worked with me when I had to extend the time I had the Uhaul.DONALD C.
Le client n'a pas laissé de commentaire.gabriellee c. | Expérience générale
you guys are the best Brandy and Donny were fantastic and when Mary found i was having an issue due to the corporate office sorta messing up my reservation she quickly stepped in and resolved any minor issues I had....I would highly recommend this place for all your moving and storage needs....thank you for helping me out during these rough timesWILLIAM W. | Premières impressions
Le client n'a pas laissé de commentaire.ryan l. | Expérience générale
Le client n'a pas laissé de commentaire.Teresa P. | Premières impressions
Vert easy and priced right!Jamie F.
I rented a moving truck and used it from 1pm to 6:30pm I was taking photos of the miles and gas meter when I was returning it because the app says to. When I was taking photos a guy ran out and told me everything is ok and there is no need to do that. When I got my receipt when I got home, he charged me for 2 days, double the insurance and charged me for gas even though I filled it up to full. I waited on customer service for 30 minutes for them to investigate it and give me a refund. I'm convinced the reviews on google for this location are fake. This guy tried to scam me in every way possible.Brenden K.
Le client n'a pas laissé de commentaire.MICHAEL M.
Le client n'a pas laissé de commentaire.Lisa F.
This is the third time that I have used this U-Haul storage facility. Everything about my experience was very positive, and I would highly recommend this facility to anyoneKAI S. | Expérience générale
Le client n'a pas laissé de commentaire.jennifer d. | Expérience générale
Mary and Eric are the glue that holds this facility together. For any moving or storage needs I will ALWAYS come to this location. The pricing is always fair, the staff is always friendly, and the cleanliness is always a 10/10. I would recommend to friends and friends!nicole m. | Expérience générale
Le client n'a pas laissé de commentaire.Laura M.
Customer service was fantasticfrank V.
Le client n'a pas laissé de commentaire.Darryl A. | Premières impressions
This location is so Clean n Everyone is so Friendly, I've moved out of town but when I came back to town I came Right back to this U-haul, I was here for around 7-8 yrs last time.. they have all sizes for when I get ride of some of my things, I can go small units...Michelle W. | Premières impressions
Brandi was excellent. Great serviceFELIX M.
Le client n'a pas laissé de commentaire.Edward B.
nice peopleJEFFREY F.
Excellent service! Brandee is so helpful! Thanks for everything! SilvinaMaria L. | Premières impressions
All was expected as posted and well beyond that. Staff well beyond my expectation as owner's . Bathrooms were well keep and clean.John D. | Expérience générale
Le client n'a pas laissé de commentaire.Brandon B.
ThanksEstelle A. | Expérience générale
Great staff, great facilities. I outlined what I had to store and staff helped me find the perfect size unit with a great & convenient location. DaveDavid L. | Premières impressions
Le client n'a pas laissé de commentaire.JOSE E.
Le client n'a pas laissé de commentaire.DAVID P. | Expérience générale
Great experience for the second time. Thank youDIANE S. | Expérience générale
Le client n'a pas laissé de commentaire.Michelle S. | Expérience générale
Le client n'a pas laissé de commentaire.CAROLYN K. | Premières impressions
Le client n'a pas laissé de commentaire.Laura B. | Online Move In
Le client n'a pas laissé de commentaire.Craig L. | Expérience générale
Staff needs ro talk to one another we returnef vehicle an hour a head of schedule but forgot to put fuel in it so when we finished unloading it the young lady said we could go get fuel in it and it was slready shown as returned. So my son went down to the corner fuelrd truck up and came back ar this time someone else was at desk and showed us as just checking in charging ys for another day and over drafting my bank account. I called the next day after seeing the extra charge on my bank account and was told it would be refunded but as of today it has not been. So now I have an overdraft charge of $36 on my account. I am not happydeborah B.
very friendly and helpful. Gave advise on how to place items in the storage so to when you return you know where thing are located.Eloy A. | Expérience générale
When we got the truck, it appeared clean and we commented it was but a bit later my husband was poking around and popped open the ashtray which had cigarette butts in it. There were also a lot of big ants which we killed a lot of. Otherwise, we were happy with the rental.Kurt T.
Le client n'a pas laissé de commentaire.Autumn S.
Le client n'a pas laissé de commentaire.shirley j. | Premières impressions
Le client n'a pas laissé de commentaire.Jeffrey P.
Staff was very nice and very helpful and checking in and checking outBrian S. | Expérience générale
Le client n'a pas laissé de commentaire.NADINE E.
Le client n'a pas laissé de commentaire.JEFFREY R. | Premières impressions
Uhaul online check in and out is the worst i have ever seen. This is the 21st century update your 20th century featurethomas G.
Le client n'a pas laissé de commentaire.Richard M. | Premières impressions
The staff at this location were wonderful. They were helpful, attentive and professional.PAUL K.
Le client n'a pas laissé de commentaire.Deanna B.
Le client n'a pas laissé de commentaire.Aileen K. | Expérience générale
Le client n'a pas laissé de commentaire.Rebecca g. | Expérience générale
staff very helpful in our time of need. Manager went above and beyond to help us when we had a problem. I recommend this storage place very highly and if I need storage again, this will be my place. Thanks for all your help. B.J. Meadowsbedford M. | Expérience générale
Very good and professional..Luis M.
Le client n'a pas laissé de commentaire.DAVID P. | Premières impressions
Great service and responsive to our needs!Jay M. | Expérience générale
Le client n'a pas laissé de commentaire.CHARLY S. | Premières impressions
Absolutely nothing keep up this type of customer service it's the best I've seen in a long time. Mary and her husband was super. When I returned the truck Brandee was kind and courteous and attentive. âï¸âï¸âï¸âï¸âï¸sammy C.
Le client n'a pas laissé de commentaire.MICHELLE B. | Expérience générale
Easy processing.Rafael M. | Premières impressions
This is one of the nicest stores I've been to. My only comment would be to make the code boxes to get in and out of the Storage so you can reach them from your car window. Not have it so you need to get out of the car to enter your code.pam s. | Premières impressions
This Place is Very Close To My House And Price Are Get Thank you Mrs RobertsonJoAnne R. | Premières impressions
Well first of all I had to go to two separate locations to get all the stuff I needed.. was told all lights worked on the trailer and of course they did not which I had to wait for someone to come out and fix the issue! Matthew was awesome fixing the problem but it delayed my trip. Got half way to my stop with the same issue. Happened to find a Uhaul tech at a truck stop who fixes the same light issue on the trailer.. ended up getting in two days later than expected because of the lighting issues.. they really need to have this stuff worked out before we pick this up.. I was so mad I spent over $400 to use it and it not working to standard! Definitely Second guessing U-Haul again.STEPHANIE M.
Staff was unusual friendly and professional it was a very good experienceJEFFERY S.
Friendly, helpful staff. Very clean facility.Millie B. | Premières impressions
Mary, the owner of this location was so helpful, friendly, and professional, much appreciated. The team member who helped hook up the trailer I rented was also very efficient, friendly, and helpful. Thank you! Would definitely use this location again.Jane V.
Le client n'a pas laissé de commentaire.dennis g. | Expérience générale
The manager and Brandy were both very welcoming and accommodating as well as extremely helpful...they got my unit fast and helped me out with the special... I can't thank them enough for their help....great teamwork...Gail K. | Premières impressions
Very helpful staffDONALD M.
Both ladies in the office are so sweet and very knowledgeable!!MAGAN A.
A most pleasant experience!Gaston R. | Premières impressions
Le client n'a pas laissé de commentaire.dean B.
Everyone was super friendly and helpful!TIMOTHY D.
Le client n'a pas laissé de commentaire.Peter G.
Le client n'a pas laissé de commentaire.SHARON O.
Le client n'a pas laissé de commentaire.mandy B.
It took long for pick up then they could not help with the hitch that I had to purchase new in 2 pieces. I had to drive to Dicount Auto Parts to beg for their tool to connect the hitch. Fortunately made it back in time to get trailer.Gunwant D.
Very polite , & professional. Thank you!!Stanley R. | Expérience générale
Just keep doing all you do!!!!!Justin F.
Le client n'a pas laissé de commentaire.mary k. | Expérience générale
With the exception that the trailer door kept having an issue with getting stuck in the "up" position. My son hurt his hand and thumb trying to get it to close. It just did not want to come down.Kellie M.
Le client n'a pas laissé de commentaire.ruth s. | Premières impressions
Le client n'a pas laissé de commentaire.charles v. | Expérience générale
Le client n'a pas laissé de commentaire.alex k. | Premières impressions
Even though my pre-ordered for 2 pods was messed up they made good on the order quickly and efficiently. I was very impressed with the staff handling this situation and will gladly continue to use and recommend this company.marietta t. | Expérience générale
This location has professional and knowledgeable employees. Made me feel at home and the process was super easy. Come to this location if you want a great experiencesprague D.
Le client n'a pas laissé de commentaire.Delia D. | Premières impressions
The owners at this location are very friendly. Always a pleasure to work with them when needed. Facility is well maintained!Gina W.
Very polite and straight to the point. Got me out quick. Pricing is very affordable.Brandon N.
This U-Haul Storage is definitely the best storage facility in the area. Eric and Mary are excellent managers. Unfortunately we had to give up our storage unit because we moved and no longer live in the county.RICHARD F. | Expérience générale
I'm 63 been all over country have rented a dozen or sob also bid on with winning bid several at auction Very familiar with this industry Eric and Mary run the tightest ship in bizz They are no nonsense on the ball folks in a part of the USA that is a bit thin on such types ! Awesome folks and facility 2?years in a big climate unit Mark Radmark r. | Expérience générale
Le client n'a pas laissé de commentaire.zelda m. | Expérience générale
The proprietors were very nice to me. Facility was well cared for, the unit was nice. Overall great experience. Not the first time I've rented a unit there.Daniel C. | Expérience générale
Le client n'a pas laissé de commentaire.esther g. | Expérience générale
Le client n'a pas laissé de commentaire.William Z.
A lot of trouble doing a self checkout for the cargo van. First, settings on my phone had to be changed. Location and camera had to be enabled.. Also needed the uhaul app. to continue with the process. Luckily a knowledgeable person on the phone was able to walk me through. The whole process from the moment I arrived speaking to two persons on the phone and finally getting the van took over an hour. Lastly upon returning the van there was no one there during their posted hours. But because of all the steps that I went through at checkout I was able to successfully return the van.Glenn A.
I had made my reservation over the phone with a Uhaul representative. The confirmation email I received stated that this location was open on Sundays until 5:00 PM. Upon arriving at the facility at approximately 3:00 PM, There was a piece of paper on the door that stated they had change the office hours to close at 12:00 PM. I was never notified of this change and was unable to check in to rent my storage unit. After a few calls to the main U-Haul call center, someone was able to get in touch with the managers for this location, they arrived and we were checked in. Everything went well after that, but I felt we should have been notified if the hours were changed so we could have planned accordingly. The manager of the facility did help me out by providing a free lock to make up for the inconvenience. My only other complaint is the fact that the first thing I saw when I opened my storage unit was a rat trap. That's not very comforting when I'm getting ready to store all of my belongings in there. I hope the rat trap gets the rats before they eat my things.Craig L. | Premières impressions
A repeat customer and always thoroughly pleased. Friendly, helpful, professional, just top notch in all respects. Always clean storage units & buildings. Well done!!William F. | Premières impressions
Fast, friendly, clean, no hassle.olga k. | Premières impressions
Le client n'a pas laissé de commentaire.nereida R.
Service was great. People were very friendly and they made this an excellent experience. I would highly recomend this location for anyone needing to rent moving equipment!Steve R.
Le client n'a pas laissé de commentaire.stacy k. | Expérience générale
You said it was a climate control but every time I was there it wasn’t cool at allPAUL E. | Expérience générale
Professional staff. Very helpful and courteous. Would highly recommend this location all others in local region.Carol L. | Premières impressions
Always the BEST!! Professional yet friendly and the facility is always clean and well maintained. WELL DONE!!William F. | Expérience générale
Kayla was excellent she helped and answered all my questionschristopher h. | Premières impressions
Great experience from the moment we called to 1st arrival to sign docs to closing the account. Super staff. Very professional. I highly recommend this specific storage facility.GERRY K. | Expérience générale
Nice clean facilities. Kind quick and friendly service. Such a refreshing difference from other uhaul's we have been to.Nikki P.
Make it cleared that the on time delivery guarantee is between U-hail locations, not to your door. My delivery was booked with delivery to my home for 1/16/2020, but actually delivery was 1/17/2020. Though it was 1 day later, it was not what I scheduled and was led to believe and didn't understand that the $50 per day late guarantee, did not Cover the home delivery.Martin U.
2nd time we have used this facility. Owners are lovely people, facility met all requirements!edward t. | Expérience générale
Le client n'a pas laissé de commentaire.mike O.
It was so easy to use and very safe place. No insects found in any of my boxes after being there for 5 months. Staff was very friendly and supportive as well. Merci.jennifer h. | Expérience générale
Rachel was informative and helpful on the phone and in person. She was able to answer our questions courteously and professionally. She was patient and kind throughout our time together.Jay M. | Premières impressions
Kayla was very professional, courteous and efficient. She is an asset to your company. It was easy to rent a unit. Merci.cindy g. | Premières impressions
Le client n'a pas laissé de commentaire.Misti P.
The owners were very helpful with the rental serviceAlan S.
Iam very happy and appreciate for the kindness i receive when I got my storage unit! Thanks for my service Micky GallinaMicky G. | Premières impressions
Le client n'a pas laissé de commentaire.Sharvette O.
Le client n'a pas laissé de commentaire.Dawn M.
I would have loved to give a Excellent experience as Rachel was a pleasure to deal with, but charging a $20..00 bs fee for not using a mobile app to "self check in" a return is just that bull s#*t. What, you don't check for damages? I could wreck the truck and if I use a self service there would be no fee since I checked myself in. BAD BUSINESS and just a way to gougeJacqueline O.
Friendly helpful staffjoseph s. | Expérience générale
Very secure storage facilitySTEVE S. | Expérience générale
Thank you so much for the serviceMARIA M. | Expérience générale
The explanation of exactly how the self return should be explained properly. The renter should be informed of each step prior to leaving the location not just being told you can self return online if it's after hours. The renter should be informed that a picture of the milage and gas gauge should be taken prior to dropping the key in the drop box.Ladonna C.
DON'T CHANGE ANYTHING!!!!!! GREAT PLACE OH what a difference. Young lady was right there to greet me. Knew I was coming. What a great personalty and smile. She was so happy it made me feel good. Even told her before I left, (I wish everyone where as nice as you.) Crew unloaded the trailer, Whole process was about 8 minutes and gone. If I ever need another rental of any kind, they have my business there. KEEP UP THE WONDERFUL WORK!!!!DAVE P.
Le client n'a pas laissé de commentaire.Bruce R.
Everyone very helpful and friendly. I will definitely use them again if needed.Mary C. | Expérience générale
Great place. Awesome people.Mathew K. | Expérience générale
Only one thing was I got charged for October for full month and left on October 7th so I was not able to use the storage for three weeks and you got to rent it during my rental month. Just not right.John C. | Expérience générale
Eric was very helpful and friendly. The whole check-in process was quick and easy, couldn't ask for anything more.Christy J. | Premières impressions
I rented storage at this location for 5 years, everything with Uhaul was great, but way too many morons that have no basic courtesy, constantly blocking the the way in, and out of the storage areas.JAMES M. | Expérience générale
Read complaints online but found nothing out of line in my 2 month experience. They were friendly even though I misread my contract and was there after hours moving in.Scott B. | Expérience générale
Mary was very helpful and explained everything to mecynthia s. | Premières impressions
Great serviceJoe R. | Expérience générale
The staff at this location Eric and Mary were always so friendly and helpful. The unit and the facility was always clean.Gwenaviere R. | Expérience générale
Very pleased with staff and the facility.Keith O. | Expérience générale
They were so friendly and had a problem with the first unit I got was to small and they went out of their way to fix it and find me a bigger unit. Also brought me and my son out bottled water.TONJA F. | Expérience générale
Pleasant experienceMartin M. | Premières impressions
My rating* * * * * * * * * * * +++++++++++++×Mary W. | Expérience générale
Rates are reasonable and access times are very good. Staff is very friendly and helpfulCarol B. | Expérience générale
I've had to use this facility twice and I will be going back if I ever need to. They are like family and very helpful. They were also knowledgeable in helping me to save money.charles k. | Expérience générale
requested a truck and storage special mentioned online, but ended up with van from one uhaul vendor, and storage at another. wasn't allowed to drop off. Also forced lock charge is bait and switch. BadDONALD R. | Premières impressions
I would definitely use them again!pete z. | Expérience générale
Everyone there was so nice we had just gotten in after a very long trip they made it so easy instructions were very easy to follow maps very very clean placeMary W. | Premières impressions
Very nice couple who manages this location. Everything worked great and appreciate the upkeep of the facility. Merci!David D. | Expérience générale
Very clean facility good customer serviceLorie J. | Premières impressions
There are other self storage places in the area that I looked at but this is the best. Its bright, open and close to the road which made it feel safer than others. The owners were great too.Brook E. | Premières impressions
Very Friendly and clean facility that I would recommend.John C. | Premières impressions
This is the second time I have rented from this group and I would rent a third time in a heartbeat.William W. | Expérience générale
I moved to another storage facility. No other comments.DARRELL B. | Expérience générale
Very satisfied with the service. Mary & Eric Herron are so professional & I have recommended this U-Haul location to many friends & acquaintances. The site is clean & secure.EVELYN B. | Expérience générale
The staff were very helpfull. It was a maze at first but I got used to it.Gillian D. | Expérience générale
The staff there was willing to go above and beyond to make sure everything moved smoothlyJohn H. | Expérience générale
Very helpful staff and was as knowledgeable as I’ve seen on options available for my needs.Richard C. | Premières impressions
Voodnancy c. | Expérience générale
Very nice employees, very happy with the services they offered. Smaller storage facility then normal, which is great. More help and customer service really pays off.Geri S. | Premières impressions
Staff was very helpfulmark d. | Premières impressions
These folks are great.larry h. | Expérience générale
The assistant couldn't answer any questions we had, he was unsure about how payment is made he did not know how to check us in, and had to call someone by phone to help. Took us to the wrong unit,Deborah K. | Premières impressions
Great location with ease of access. High security in place. I would recommend this location without hesitating a minute.miguel v. | Premières impressions
Office Staff was always helpfulDaniel G. | Expérience générale
Customer service is the bestANTHONY S. | Expérience générale
This is the second time I've used them and will continue to do so in the future. The service is great and the price is too!stephanie b. | Premières impressions
Representative was extremely pleasant and very professional.Shnell P. | Premières impressions
Excellent!Carl S. | Expérience générale
Friendly and capable staffART H. | Expérience générale
The only issue was the size of the facility. it was kind of tight maneuvering a 26 ft truck with a 12 foot trailer around the facility.Michael C. | Expérience générale
Thank you for all your help!carl n. | Expérience générale
If I need storage again this will be it. Very nice people very nice placewanda h. | Expérience générale
The Staff are super nice and friendly .!!Ralph C. | Expérience générale
Groundskeeper lied and told the manager i was working on my vehicle when all i did was start it and let it idle a bit. Ended up switching to a 24hr storage that doesnt lie on its patrons.Damien M. | Premières impressions
Back building elevator needs adjustment, does not stop on floor right and door opens slightly then elevator adjusts to floor and door opens,Robert H. | Expérience générale
Good customer serviceAlexis W. | Premières impressions
Eric and Mary are truly fine people. They recognize me and call me by name which stands out and makes one feel welcome and just being outstanding friendly people.wallace o. | Expérience générale
Very clean and Well maintained. Secured place and we felt confident leaving our belongings there .Diane W. | Expérience générale
Emailed receipts are not in a readable format. Simple PDF would work much better.DAVID D. | Expérience générale
Very nice people friendlyTrudy H. | Premières impressions
Staff was very kind and accommodating. Facility was kept nice and clean and I felt safe storing my stuff there. Great prices as well! Very pleased with my experience!gregory f. | Expérience générale
ThanksJOANNE J. | Expérience générale
From the time I moved in until I left, the staff was friendly and helpful.Cyndie S. | Expérience générale
The management team is top shelf. Wished I still needed the space!GEORGE T. | Expérience générale
Nice place to store your stuff. Very well maintained facility. Je les recommande fortement.carol c. | Expérience générale
Everything was great, didn’t have anything bad to say.Kelly M. | Expérience générale
Spoke to Mary, who showed us the storage room. Nice storage units and well kept. We rented there 4 or 5 years ago and they always keep a well kept facility.Anita R. | Réservation
The staff is very friendly and the place was very clean.Valerie R. | Réservation
A leak - twice. Really!Tracey L. | Expérience générale
The staff and owners were a pleasure to work with. The facility is clean and well maintained and is secure.Todd S. | Expérience générale
Wonderful staff, great safe facility..KATHERINE P. | Expérience générale
This is an excellent storage facility with a great staff and owners. I've used them several times over the years and have never had one bad experience at all. I highly recommend this place.Ronald H. | Expérience générale
Very courteous and helpful.Ralph C. | Réservation
Awesome experience thank you for taking care of myLauren T. | Expérience générale
I always get great service at this Uhaul locationSUSAN s. | Réservation
No commentAshley B. | Expérience générale
Found every thing they said it would.ANTHONY C. | Expérience générale
I actually moved out on Sept 7 th. Please let me know if the storage unit across from me finds anything that rolled under their door. One of my boxes broke n personal items fell close to their door.Ellen M. | Expérience générale
Very helpful staff.richard j. | Expérience générale
They were nice enough to hold a smaller unit for us since everything we had would fit. I had a locker here before and they go above and beyond to make me happy. If I know someone who needs a locker hecharles k. | Réservation
Haley, your representative was a pleasure to work with, knowledgeable, efficient and friendly.Robert W M. | Réservation
Great U-Haul facility! Always clean, secure and staff is always friendly.EDWARD S. | Expérience générale
The office workers extremely friendly and helpfulAmber P. | Expérience générale
Cannot say enough about the staff. Always a pleasure interacting with them. Well done!William F. | Expérience générale
Because the facility closes access at 7pm, I had to leave many household items at my rental house for garbage pickup, because we ran out of time to put them in storage. Never again.Claudia R. | Expérience générale
Excellent facility, great staff. Always felt my belongings secure.ANNY P. | Expérience générale
Nice people. Friendly and helpfulSusan R. | Expérience générale
Very friendly and helpful.Amber P. | Réservation
Very cordial, descriptive and good experience, in making then cancelling a reservation.Gregory t. | Réservation
Well maintained facility and convenient to my homeMATTHEW D. | Expérience générale
Staff helpful and knowledgeableCatherine D. | Expérience générale
Staff is friendly and helpful, the buildings are clean, bug free, cool due to the air conditioning, convenient carts for your use and safe. I went there many times by myself. Merci.DEBORAH R. | Expérience générale
Eric & Mary run a very professional business....They went out of their way to be helpful and answering questions we had, especially being new to area. ..very clean storage area. .Very Happyjeff r. | Expérience générale
Helpful, friendly staff. Good location.Hal M. | Expérience générale
This facility and it's owners/operators are outstanding! Pristine facility and the owners offer exemplary service above and beyond expectation! Merci.David E. | Expérience générale
noneDennis G. | Expérience générale
Very pleased.LAREE D. | Expérience générale
Eric and Mary are wonderful people and I would highly recommend this U-Haul storage to everyone!Dorothy R. | Expérience générale
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