Customer Reviews for U-Haul Storage of North Dorchester

2 800 évaluations

8222 Dorchester Rd   North Charleston, SC 29418
(Between Leisure Depot and Bosch)

(843) 552-3361

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(843) 552-3361

8222 Dorchester Rd
North Charleston, SC 29418
(Between Leisure Depot and Bosch)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures
  • Entreposage de véhicules

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Armando P. 
Évaluation :
5

Everything awesome

Cody P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul H. 
Évaluation :
4

This drop off location was 30 minutes from the home I moved into. There were a couple of drop off locations within 10 minutes but these were not given to me as an option when I reserved my truck. I did call to see if I could drop off but the local traffic office was closed by the time I was finished. I incurred extra mileage charges just to drop off when I could have dropped off closer.

THOMAS V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lorraine J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

john O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kevin K. 
Évaluation :
2

Massive construction going on next door is really constricting access to this location.

James C. 
Évaluation :
5

Rien

david H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael J. 
Évaluation :
5

Mike was very friendly and excellent. He explained everything well and was very helpful. Promote!!!

Robert R. 
Évaluation :
3

No info from attendant when truck pu he said you will receive text. He did not go over anything about truck.

JEFFREY P. 
Évaluation :
5

Great!!

Lorraine J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathaniel H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Steven B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Daniel C. 
Évaluation :
4

The young lady in the front office goes ABOVE & BEYOND. If she's not the owner, she needs to be. She's patient, professional, knowledgeable and does EVERYTHING from renting units, to hand towing trailers. They better pay her well before someone recruits her to work elsewhere. I wish I knew her name to give her kudos.

Shaleen A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lance G. 
Évaluation :
1

Be much more proactive in letting customer know when their reservation changes location.

Hans V. 
Évaluation :
4

There was no parking.........

Tacey C. 
Évaluation :
5

Don't rent someone a truck with a break light out.

CELSEY D. 
Évaluation :
5

Nothing Brittney was so very friendly helpful and courteous!!!!

CHRISTOPHER J. 
Évaluation :
1

Overcharged my card

Courtney T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Clyde W. 
Évaluation :
2

You need a parking lot! You need to build a uhaul facility in Moncks Corner, SC.

Patrick H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brett C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Karen B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

HENRY S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Benito Z. 
Évaluation :
5

GREAT ..

Lorraine J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SABRINA H. 
Évaluation :
1

My truck was dirty it's hard to crank the truck I got back late because I couldn't get it started and the gas needle and mpg keep going up and down.

Demetrius N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Melinda C. 
Évaluation :
5

Always great service. Have rented several times from this location. Very polite and professional manager. Plan on coming back as a continued customer. Thx

Lorraine J. 
Évaluation :
5

This was by far the BEST rental experience I've ever had!!! The pickup truck was awesome and exceeded my expectations! Awesome upgrade in the type of truck and bed space. The check in and out was speedy, professional, and friendly. Those guys definitely got my future business. I'll definitely recommend them to others for personal and business use.

Curtis J. 
Évaluation :
4

Get your gate to work properly

Marcia P. 
Évaluation :
5

Very friendly and helpful staff! Quick and easy rental

Warren C. 
Évaluation :
5

The manager is great; I've always had a fantastic experience with either renting or picking up moving supplies. Merci.

Justin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristina P. 
Évaluation :
5

KEEP UP THE GREAT SERVICES!!!

Robert W. 
Évaluation :
3

The person at the desk was kinda rude

Shawn S. 
Évaluation :
3

I would give a great review but I was charged for using 11 gals of gas and I barely used 1 gal...

Alicia J. 
Évaluation :
4

Your trucks feature 2 cigarette lighter style power ports on the dash. The fuses to both of these were blown in the truck I rented. To be able to keep my phone charged I had to stop at an auto parts store to buy a fuse to fix one of them.

Bob O. 
Évaluation :
4

Bethany is VERY hard working and has Excellent customer service and a Great attitude.

Eugene T. 
Évaluation :
4

They were very good to me

Cleveland D. 
Évaluation :
3

Employee did not do a walk around with me. Got a text after I left the site asking me to do so.

Brandt R. 
Évaluation :
5

The ladies at this Uhaul were so very friendly and helpful. 5 stars!!

Liz H. 
Évaluation :
5

Always great service ..

Lorraine J. 
Évaluation :
1

The Uhaul employee did not fully tighten down the trailer hitch coupler. I hit a bump and the trailer fell off causing me to almost crash. This led to me also being late to drop off and charged for that as well.

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amanda A. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Luchana C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Natalie N. 
Évaluation :
1

Clean the vehicle have the size vehicle we contracted for with good working brakes and transmission

Patricia E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael T. 
Évaluation :
5

Over all great experience!!! The staff was very knowledgeable and extremely helpful!!

David B. 
Évaluation :
1

Not lie to the customer

Kevin R. 
Évaluation :
2

Truck smelled horrible from smoke. Wasnt told in advance of booking that I couldnt park at the location despite my car taking up less space than the truck I rented. So implement a strictly enforced no smoking policy with fines, clean up the smell after incidents and allow parking on site.

Chance H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

robin L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DENISE L.  |  Premières impressions 
Évaluation :
4

I rated it above average due to the friendliness and helpfulness of the staff. The location can use some housekeeping or organization to make it look neater inside.

Eugene T. 
Évaluation :
5

Very friendly and helpful

sandra h.  |  Premières impressions 
Évaluation :
5

I've been doing business with The Uhaul dealership at 8222 Dorchester Rd. for a while. Happy with the service their. Good management.

Lorraine J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

James R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel E. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Glenn B. 
Évaluation :
5

The young upfront was amazing and very sweet. She made sure our experience was excellent and ensuring the steps needed. I appreciate everything she did and will be coming back soon.

Lacresha B. 
Évaluation :
5

Excellent, quick service. Thank you!

Angie V. 
Évaluation :
2

This was supposed to be a guaranteed reservation for a Pickup Truck, but I had no option but to take the Cargo Van - something the manager had a care-less attitude about. Cargo Van was dirty, drivers side sun visor was broken off and unusable, and had minor mechanical/driving issues during rental (that were brought to the GMs attention upon return). The GM has an attitude issue and acts as if she could care less about any problems or issues you bring up to her.

Thomas Joseph R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LISA M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tommy Y. 
Évaluation :
5

Nothing at all. Doing a great job

Eduardo L. 
Évaluation :
5

Customer service was great got me a deal on truck but still very expensive only complaint

chad D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Container M.  |  Premières impressions 
Évaluation :
5

The lady who helped was very friendly and helpful. Easy in and out for my rental. Keep up the great work!

Alishia S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Nora M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matthew S. 
Évaluation :
5

Not at all except that I was charged a extra day when I got it back at 10 pm instead of 630pm I wouldn't of rushed and kept it another 20 hours

ELMER H. 
Évaluation :
5

This location will be better once there's customer parking. The manager was amazing!

Melinda J. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Esha N.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kevin T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEROME M. 
Évaluation :
5

Really good Costumer service .

Jareel B. 
Évaluation :
4

Did not have the truck I reserved because the customer didn't return on time. Would've preferred a phone call to let me know but we were able to get the situation handled. The employees were nice and helpful but the mixup was difficult

BRYAN F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald Q. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Edward W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

william B. 
Évaluation :
5

The door to the trailer was difficult to operate. It needs maintenance.

Joseph C. 
Évaluation :
5

Amazing customer service.

KATINA S. 
Évaluation :
5

Everything went as smooth as possible

Richard J. 
Évaluation :
5

Bethany is amazing!!!

CHRISTOPHER R. 
Évaluation :
5

Easy pickup and drop off service. Good customer service.

LINDSEY S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JOHN P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL Y. 
Évaluation :
5

Bethany was great and very helpful even though she had an irate customer before she waiting on me she handled them with respect and helped them but they just didn't want to hear it she handled it very well

Tina R.  |  Premières impressions 
Évaluation :
4

Site was under renovations and parking was scarce. But they had implemented procedures that made our pick up easy despite the construction. The young lady at the front desk was very cordial and professional. Kudos!

Luis A. 
Évaluation :
4

The only reason I rated them Above Average instead of Excellent is because of their parking. THERE IS NONE!! Staff is super helpful as always and makes sure you have what you need. Thanks Again..

BRIAN S. 
Évaluation :
3

Manager should learn how to speak to customers. Its not what she says, its how she says it, which can easily escalate of she spoke with the wrong person. Jut my opinion.

VINCENT G. 
Évaluation :
3

The parking lot is closed due to construction. I was notified after making reservation by email. No other trucks available. 800 number and scheduling support was excellent but unable to remedy. The individual truck i rented had a cover that interfered with the accelerator pedal.

Walter G. 
Évaluation :
3

There was one appliance dolly available for rent at this location; however, there were five different reservations for it. Only one person who made a reservation was able to actually rent and use the appliance dolly. In the future, it would be nice if making a reservation actually reserved an item for you.

AMANDA H. 
Évaluation :
5

Promote Bethany. From day 1 in Aug 2021 she has been a hero for me! Professional, knowledgeable out the park, you have a problem she is on the spot to fix the problem. Example for today, she guided me through the turn in of a truck over the phone leading the way! She is helpful also by helping me load some boxes into the back of my truck always above and beyond so I suggest this company promote their best employee.

TIMOTHY G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WALTER K. 
Évaluation :
5

Parking space

GUAN M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN L. 
Évaluation :
1

Reps were nonchalant.

RAVEN B. 
Évaluation :
4

There was an issue in communication…that could possibly affect finances. When it was brought to the managers attention… she handled it professionally and proficiently…and with a smile. She extended apologies. I am grateful for the interaction.

MONIQUE G.  |  Expérience générale 
Évaluation :
3

Only problem. I never got a code to enter into the storage area. Had to wait until office was open to get them to buzz me in...

LaMarcus H.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marquita R.  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CLAYTON H.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dan N.  |  Premières impressions 
Évaluation :
5

Bethany was very helpful and professional. She came out to show where to park rentals and answered all questions. She had my request for storage ready and I was done very quickly. A+ customer service. I will be back when my new place is ready to move into. Thank you, Tom from MN

THOMAS G.  |  Premières impressions 
Évaluation :
1

All of my stuff was ruined. Everything was water damaged. Worst place I've ever had storage anywhere

Kristen C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon d.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

darlene g.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cheryl g.  |  Premières impressions 
Évaluation :
5

Think for everything you have done for me

clyde w.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lauren V.  |  Premières impressions 
Évaluation :
5

Great service.

BOSTON F.  |  Expérience générale 
Évaluation :
5

Beth was a great help

Joseph D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

hattie r.  |  Expérience générale 
Évaluation :
5

Bethany was so friendly and nice she went above and beyond to help me get my storage needs met. She is a big asset to this company and a star when it comes to customer service.

Jonathan D.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHEVRONMONKENITE S.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert J.  |  Expérience générale 
Évaluation :
5

Bethany Phillips is outstanding employee she has a great attitude and is very friendly. She was a breath of fresh air on a busy and hard day of moving.

Jonathan D.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM B.  |  Expérience générale 
Évaluation :
5

Bethany was extremely helpful and kind. She will be successful at whatever she decides to do.

Timothy M.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

tenesha s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard T.  |  Expérience générale 
Évaluation :
5

Great overall moving experience.

Gary K.  |  Online Move In 
Évaluation :
5

Another great visit with the U-Haul team at 8222 Dorchester Rd

GREG C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

guevara r.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LaMarcus H.  |  Premières impressions 
Évaluation :
5

Lock was not in unit I had to go back and pick it up but other than that it was great

Gloria B.  |  Online Move In 
Évaluation :
5

The entire U Haul team, and especially the manager Bethany, were great and extremely accommodating and willing to assist with all of my moving needs. I believe that is extremely important to those that are either moving long distance, like me and my family from Michigan to the Charleston SC area, around 1000 miles, or even short distance because your personal belongings are important.

GREG C.  |  Expérience générale 
Évaluation :
5

The entire U Haul team, and especially the manager Bethany, were great and extremely accommodating and willing to assist with all of my moving needs. I believe that is extremely important to those that are either moving long distance, like me and my family from Michigan to the Charleston SC area, around 1000 miles, or even short distance because your personal belongings are important.

GREG C.  |  Premières impressions 
Évaluation :
4

We need to find a way to to control dust

Wanda G.  |  Expérience générale 
Évaluation :
3

Le client n'a pas laissé de commentaire.

katrina m.  |  Premières impressions 
Évaluation :
5

Chris took great care of us. We had actually arranged to drop off our trailer and rented a 10x10 storage locker at the other Dorchester UHaul location but on arrival they did not have storage facility available so they referred us to this location. I believe that UHaul Corp. needs to update their computer system so that online reservations match real time availability of units. Despite the set back, Chris did a good job.

Rod H.  |  Premières impressions 
Évaluation :
5

Great Customer Service

Davina S.  |  Premières impressions 
Évaluation :
5

I can't say enough good things about the service I received from the general manager Bethany. Aftera long, stressful day of driving she was courteous to let us leave the truck there while we unhitch our car and go to our hotel and come back the next day to unload into storage and return everything. That was a life saver. Merci.

Delvin G.  |  Premières impressions 
Évaluation :
1

Someone needs to call me I was assured I would be notified before an auction and I was not my number 843-607-2704 my understanding is the manager has left the location just after my unit was sold and I’m wondering if she had something to do with it being she was a part of it being the U-Haul truck when I was taken From Hanahan because of an incident that happened in the truck got shut up I would appreciate it if someone would call me or do I need to go ahead and contact a lawyer thank you

Ronald D.  |  Expérience générale 
Évaluation :
5

Thank you again for saving us the drive to the other location, and waiting for us to get gas!

Michael A.  |  Premières impressions 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Corey R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cora F.  |  Premières impressions 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Lucas R.  |  Expérience générale 
Évaluation :
5

Great customer service and help at all time I need it

MARITZA C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

REX J.  |  Premières impressions 
Évaluation :
4

sorry I know prices in the Charleston area are insane , not of your fault but too exspensive

TORTORELLA M.  |  Expérience générale 
Évaluation :
2

It was ok, they don't follow policy. I will not have my things here again if I had to decide on another storage. Front desk is rude.

Kiara J.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS R.  |  Expérience générale 
Évaluation :
1

Brittany who I guess is one of the general managers was rude and getting smart making slick remarks. Very unprofessional. It was clear she had no idea what she was doing!!! Will never recommend her place of business to anybody. She needs to be fired.

Carl G.  |  Expérience générale 
Évaluation :
4

would of been nice to drop truck there & not drive 5 miles down the road to drop off at another location.

REX J.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS R.  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLENN G.  |  Expérience générale 
Évaluation :
2

Major issue, my unit was emptied out saturday the 31st, i was out of town and tried calling and never got thru so I sent 2 emails, I saw Monday where november payment was deducted from my bank account I went straight to the office and tried to resolve this but was told I was supposed to turn in my access card, this is the 3rd time renting from this facility and never had to turn in these cards after leaving, I asked to have the charge reversed or give me a new card and I will use the unit for the rest of yhe month, I was told by the "manager"{who needs some serious customer service training}she would have to call her manager, I went by today and was once again told by this person that she would have to call corporate so I told her lets call but she was busy, so now I have paid for a unit that I cannot use and this is 100 % un-acceptable and need this issue resolved, there seems to be a continuing change of "management" and this person needs training, my phone no is 843-345-3654, I need an answer

David J.  |  Expérience générale 
Évaluation :
5

The staff was super helpful and friendly.

counstell d.  |  Premières impressions 
Évaluation :
3

Facility WAS suitable for my needs ( I am a contractor and used it as a place to store equipment and supplies). It is no longer a value to me. I started about 15 years ago under Stars & Stripes and over the years saw no changes in the product/service I received. I did, however, see a price increase of over 65 %. Have a great day.

THOMPSON E.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Alvin D.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Angela W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ALLENETTE J.  |  Premières impressions 
Évaluation :
1

I tried to call, was put on hold for 30 minutes. NO ONE EVER ANSWERED!!! Staff is rude. I was very sick with the corona virus and missed making my payment. I was told they would void my late fee. Then I find out you have two late fees. Only one was voided. Prices are ridiculously HIGH!!!!!! I will never get a storage unit with u-haul again. I will tell anyone asking about u-haul not to either.

Darlene D.  |  Expérience générale 
Évaluation :
5

Thank you for helping me in a time of need! You were there...

Michael W.  |  Expérience générale 
Évaluation :
5

Very nice manager and staff!! 5 star!!

Luis C.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

cyprian B.  |  Premières impressions 
Évaluation :
2

We had our storage unit for 10 years and really had no issues until the past year. The management decided to allow storage of RVs, cars, and trailers onsite. This decision made it dangerous for a tenant to access their unit due to the fact that they would have to park in the roadway while onsite. I found it very frustrating when there was limited access to the building that our storage unit was located in. U-Haul should not allow this practice until such time that have the room to safely do so.

PAUL S.  |  Expérience générale 
Évaluation :
1

See my Google review!

BRIAN B.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

YOLANDA P.  |  Expérience générale 
Évaluation :
5

I'll always do business with Uhaul. I'm a customer for life. Thank You for such wonderful experience!!!!

Shanequa S.  |  Expérience générale 
Évaluation :
5

Extremely courteous, sincerely welcoming staff. Exceptionally clean bathroom, 24- hour access, and Wifi access distinguish this facility from most others in delivering a more complete & productive user experience.

David p.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JEFFREY B.  |  Expérience générale 
Évaluation :
1

The workers have bad attitudes with your customers. If I needed to rent a storage unit again it will not be the company. Some of my belongings are damaged with mold or water damage! If your staff at that facility did their job and checked from damage to the unit I'm sure my things wouldn't be water or moisture damaged. I'm thinking of asking a lawyer about this situation! Your staff, your safe and secure facility is below a poor rating. This says talk to your staff first to resolve any issues, well I would if they weren't so disrespectful and rude.

Ericka P.  |  Expérience générale 
Évaluation :
1

I WOULD NOT RECOMMEND U-HAUL TO ANYONE, MY FURNITURE GOT DAMAGED DUE TO A LEAK IN THE UNIT, THEY REFUSED TO PAY ME FOR MY ITEMS, KNOWING IT WAS THEIR FAULTY RENTAL UNIT, NO, I DIDN'T TAKE OUT THE INSURANCE, IT WAS NEVER MENTIONED TO ME, SHE ASKED ME TO SIGN & INITIAL THE FORM, I SHOULD'VE READ BEFORE I SIGNED, MY (MISTAKE) BUT THEY SHOULD'VE OFFERED ME SOMETHING.. THEY ARE HORRIBLE PEOPLE TO DEAL WITH, THEY HAVE NO COMPASSION, I AM RECENTLY WIDOWED AND NEEDED MY FURNITURE REPLACED, I STILL DON'T HAVE ANY, I CAN'T AFFORD TO PURCHASE NEW FURNITURE, I FEEL IT WAS THEIR NEGLIGENCE NOT MINE, AND WHAT HURTS ME THE MOST, THEY EVEN CONFIRMED THE UNIT HAD A LEAK.. SO SAD, TERRIBLE WAY TO TREAT AN OLD LADY ON A SOCIAL SECURITY CHECK...WHY WON'T THEY COMPENSATE ME??????

Betty S.  |  Expérience générale 
Évaluation :
1

We lost our thing threw rain coming in and bug and rats. Was only paid small amoutbut

Kenneth B.  |  Expérience générale 
Évaluation :
4

Manager is willing to help out in any way she can. Personnel amical.

Erica S.  |  Expérience générale 
Évaluation :
2

Everything in my unit was flooded and molded 100 year old table RUINED as well as all my clothing and pictures ....and there were bugs in my unit!!! I'm await a phone call from the GM

Brandon M.  |  Expérience générale 
Évaluation :
5

The staff was courteous and accommodating and knowledgeable. They made my rental and drop-off easy even with a change of plans.

Jennifer P.  |  Premières impressions 
Évaluation :
5

Excellent service à la clientèle

jasmanie p.  |  Expérience générale 
Évaluation :
5

Excellent service à la clientèle

BENJAMIN D.  |  Premières impressions 
Évaluation :
5

Excellent service with ample space & friendly staff

Delia J.  |  Expérience générale 
Évaluation :
5

Ashley was OUTSTANDING! Her customer service was amazing and I appreciate her professionalism!

shana m.  |  Expérience générale 
Évaluation :
5

They were very helpful,

Delia J.  |  Premières impressions 
Évaluation :
5

Above and beyond. Very caring. The whole staff was very courteous and customer oriented.

Al C.  |  Premières impressions 
Évaluation :
5

Ashley, Steven and Portia were FANTASTIC!!

mark h.  |  Expérience générale 
Évaluation :
5

Quick and respectful service was in out happy and content.

Omar A.  |  Premières impressions 
Évaluation :
5

The staff went above and beyond. Helped us when we couldn't find our card to get in..

Christina S.  |  Expérience générale 
Évaluation :
5

The whole staff were very professional and helped me immensely by getting me the one-way move free storage unit. They have an energetic crew and they take care of you with a good attitude.

BERNARD R.  |  Premières impressions 
Évaluation :
5

Great people working here!

Anitra P.  |  Premières impressions 
Évaluation :
5

After losing a spouse, losing a sister and subsequently losing a home and then a huge misunderstanding later, UHaul really stepped up and helped me through this awful time to get everything situated.

Danielle S.  |  Premières impressions 
Évaluation :
4

I have had little experience with storage units. They was very nice and helpful. The only drawback that I had was the location was very busy and crowded to enter and exit the facilities

wayne d.  |  Expérience générale 
Évaluation :
5

We picked the truck up out of state for a one way trip back. They were very nice and it only took a few minutes. We got back unloaded the stuff into a small storage unit and we were done. smooth move.

Christina S.  |  Premières impressions 
Évaluation :
5

We really appreciate Kayla, she was so nice and kind and has a great personality, she's a lovely lady, thank you so much Kayla and U Haul

Brian M.  |  Premières impressions 
Évaluation :
5

Very polite and curdious. Friendly hard working people.

Nancy K.  |  Premières impressions 
Évaluation :
3

100 %

ADAWNYA M.  |  Expérience générale 
Évaluation :
5

They were great.

Angela C.  |  Premières impressions 
Évaluation :
5

Kind and personable staff.

ALEX B.  |  Expérience générale 
Évaluation :
5

Everone was absolutely accomodating for the short time we were there

Colette A.  |  Expérience générale 
Évaluation :
5

Thank you very much for experience.

Ronald R.  |  Expérience générale 
Évaluation :
5

Very professional. Thanks

Ramsey D.  |  Expérience générale 
Évaluation :
5

Great group and excellent customer service!

Jean R.  |  Expérience générale 
Évaluation :
3

The staff here was simply amazing especially Porsha. We had some hiccups with the deposit refund but she handled it professionally and efficiently making sure we didn't walk away upset or empty handed

Mariah M.  |  Premières impressions 
Évaluation :
4

It's all good

Liola C.  |  Premières impressions 
Évaluation :
5

Area was clean and the people were more than helpful. Only "complaint" is that when I returned to my storage, there were lizards, spiders, and toads inside. Ultimately, no harm, no foul.

Zachary R.  |  Expérience générale 
Évaluation :
5

Every person who works here, who I met, was extremely helpful, and each person seemed genuinely concerned that I have the best self-storage experience possible. Really great!

Mark M.  |  Réservation 
Évaluation :
5

My answer to the questions above says it all.

JOHN R.  |  Expérience générale 
Évaluation :
5

Very pleased. Thank you

Donna S.  |  Expérience générale 
Évaluation :
4

My experience was good.

kristy j.  |  Expérience générale 
Évaluation :
2

Had to run around to get checked in. Unit was locked had to go and get keys to unlock. Took alot of time when I secured everything before arriving

REGAN B.  |  Réservation 
Évaluation :
5

People were friendly

Aaliyah B.  |  Réservation 
Évaluation :
1

The furniture I had in your storage facility I have to replace. Yea I'm stupid for not getting insurance. But this is the second time I've had to replace my furniture due to your storage.

Allison R.  |  Expérience générale 
Évaluation :
2

I had no real issues with this location. I recommend moving entrance from the street further from the front door and replacing the gravel with pavement.

Benjamin P.  |  Expérience générale 
Évaluation :
4

The half of the driving areas were muddy, but other than that it was was a really good experience.

Benjamin P.  |  Réservation 
Évaluation :
5

The staff was amazing. Very clean facility. I LOVED my experience at this location!

Robert D.  |  Expérience générale 
Évaluation :
5

Merci

Ronnie C.  |  Expérience générale 
Évaluation :
5

The staff was very helpful and nice. I will use U- Haul again

jesse w.  |  Expérience générale 
Évaluation :
3

Friendly but not all very helpful... Called multiple times couldn't reach no one they don't return phone calls & customer service for Uhaul was worse from scheduling wrong reservation wrong price etc.

Gertrude D.  |  Expérience générale 
Évaluation :
5

This facility has always taken care of me and the customer service there is always the best on top of everything and treat me as a valued guest every time. I would definitely recommend to friends.

KEITH M.  |  Expérience générale 
Non les évaluations ont été soumises pour cet établissement.

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