The GM, Henry Miller, is always helpful and smiling. I know my visit will be awesome if he's there. This is not to take away from the other staff members because they're all friendly and welcoming. I've always loved this location!
denise j | Expérience généraleCustomer Reviews for U-Haul Storage of Overland
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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My experience with the storage rental, and the rental of the truck was very convenient.
Cornelius H | Expérience généraleThe young man that assisted me was very nice and pleasant.
camile m | Premières impressionsYou all were so very very awesome.
BETTY A | Expérience généraleMy prior experience was great and so far this has been easy
Adele F | Premières impressionsThe indoor storage area is very clean. Staff are helpful and friendly.
Village o | Expérience généraleDeshaun was very professional and made the experience seemless and pleasant!
melissa t | Premières impressionsI called to move out of the storage and someone told me I was all good. But then I was charged for it but I wasn't using the unit. I did ask if I had to come in to close out the unit and was told no everything was good. Just reinform employees how to do their job.
Emily S | Expérience généraleThe person who helped me was very professional and very friendly and I appreciated his help !!
Felicia W | Premières impressionsHenry and his team were very helpful and professional.
William H | Expérience généraleI will never rent from U-Haul due to o being punished for someone else's bill in the past. The store manager and staff are incompetent of customer service and needs to be replaced immediately.
eliot g | Expérience généraleStaff and manger are friendly and attentive.
PATRICIA S | Expérience généraleEveryone was pleasant and knowledgeable and made the process super easy both on the front and back ends
KAREN W | Expérience généraleThe staff is wonderful
PATRICE N | Expérience généraleEveryone made it all very easy and clear
KAREN W | Premières impressionsThe staff is amazing at this location, very friendly, above and beyond. The manager specially.
gerson g | Expérience généraleI really enjoyed being able to secure the storage unit along with my U-Haul truck rental. The manager Henry Miller was really the star of the show though. He made the process easy and was very helpful from start to finish, beginning with the truck rental to adding on a storage unit. Any questions I had were promptly answered and he was always easy to reach! Thank you U-Haul Overland and Henry!
KAYLA M | Expérience généraleUhaul continues to increase their prices very often. This is very selfish for your company to do this, especially when everyone is experiencing high inflation. I also did not like autopay appeared on my account without my consent. FYI: I tried checking my account to show proof of a one time payment and after I complained to management somehow my account got locked out. This caused havoc with my other bills. So NO I will not recommend Uhaul since your company manager (located in Overland) showed no empathy or concern regarding my issue.
Sebrina H | Expérience généraleThanks for being very professional U-Haul.
Daniel S | Expérience généraleNever experienced any problems
Earnestine C | Expérience généraleHenry is the best and he is the reason I only use U-Haul for my storage and moving needs.
CRYSTLE M | Expérience généraleI’d get storage space here again.
Travion J | Expérience généraleMoved out May19, 2024 to be exact! not June16,2024! I'm sure someone was aware of that since the lock was gone and door was open, and I'm sure my last day of entering the building is on file as well! You guys were still trying to get money out of me and that wasn't cool.
janiece c | Expérience généraleHenry is very professional and very helpful, I only use this location because I know, as long as he is there, everything will go smoothly.
CRYSTLE M | Premières impressionsWas locked out of my storage unit twice although I was current with my storage payments.
Steven b | Expérience généraleWas very professional
Daniel S | Premières impressionsI really liked the storage and the staff was viery helpful and friendly.
NANCY B | Expérience généraleSliding door was broken fir 2 days. You should fix that
Philip H | Déménagement en ligneIt worked out perfectly.
Jean L | Expérience généraleYour staff Mr. Henry Miller was very nice and knowledgeable. He helped me with everything I needed and was viery patient with me.
NANCY B | Premières impressionsI think I met the owner of that location on page yesterday. Super nice and helpful. The whole staff has always been nice and helpful. Yesterday he went above and beyond.
PATRICE N | Premières impressionsAucun
Steven b | Premières impressionsThe storage unit was nice and clean but the price for this storage is ridiculously high $100 dollars for a small 5x10 storage unit is high I had the storage for 3 years and $100 is too much money in 3 years to spend at a storage unit that was small and help up to a one to two bedroom size.
Kameia R | Expérience généraleHard to reach manager by phone. But great service otherwise.
William H | Premières impressionsMerci
marlon m | Expérience généraleI believe that if you all don't actually offer 24/7 access why advertise it on the building? If there is an "after hours" person to contact why aren't they available after hours?
Sharnea J | Expérience généraleI never had one problem with anyone, they were always helpful and friendly.
Shawn J | Expérience généraleThe staff and managers are friendly and helpful. They have been a godsend to me in the terrible situation I was in.
Katrina O | Expérience généraleEveryone there was great from the staff to the guys that I dealt with every time I dropped off a truck Thank you so much
ozzie s | Expérience généraleI canceled everything I decided not too move right now
KIMBERLY H | Premières impressionsEveryone at this location was very friendly. Even when I ran into issues they keep it very professional and fixed the problem. Thank you guys!
LAQUITA C | Expérience généraleKenny is the manager at the Page Location courteous and very professional wonderful storage experience so grateful and thankful for him and his team!!!!
Demaris R | Expérience généraleHenry and DeShawn , 5 stars!!
James H | Expérience généraleI reserved an appliance dolly, there was no appliance dolly, the move became extremely difficult without that and I had to add 12 hours, , will never use this office again, I have had good luck in the past with uhaul this office did not even apologize for not having what I reserved
Chloe H | Expérience généraleHenry was very helpful and kind he was always pleasant when I needed his help
Yvonne B | Expérience généraleI have been a customer on and off for 3 years. I've never since had a bad experience. I would come back if needed. Thank you UHaul.
Dena M | Expérience généraleMy unit was clean, the whole rental process was super easy and streamlined. Perfect transitional period as I found a better living situation. Any truck, moving, unit rental needs of my own or others I know, I will immediately recommend this location! The whole experience could not have been better.
Katherine W | Expérience généraleEvery time I deal with UHAUL. It has always been a good experience. Everything flowed so easily No hiccups just smooth sailing .
KIMBERLY K | Premières impressionsThis facility is so nice and clean. It is well maintained. When I was moving out the staff was friendly and very helpful. Check out was quick and simple.
Ruby E | Expérience généraleThe team is Awesome! From the managers Kenny Chris Mike such a great experience.
Valerie W | Expérience généraleThe manger and staff are professionals, I use a lot of facilities across the states and they just understand the needs and provide insight helpful information and guidance. Best facilities around we always use u haul storage facility's 1st when we can…. and those bathrooms cleanest in town. This store is a fine example of how all uhauls should be managed ! Cameron
Cameron C | Expérience généraleThey helped me with open arms and I mean that from the bottom of my heart ❤️
Janice S | Expérience généraleFacility is clean! Staff were friendly and helpful.
Mary G | Déménagement en ligneVery professional staff
Linda G | Premières impressionsMatt has phenomenal you need more people like him at the page location
KIMBERLY H | Expérience généraleThe person that helped us was very friendly, and helpful
barbara s | Premières impressionsThank you Kenny Kramer for all your help.
Joseph ' | Premières impressionsExcellente expérience
ora w | Expérience généraleSurprised by how simple it was to rent a space!
Hugh M | Premières impressionsI love the people there Henry miller Tammy and the lady with the blonde hair that works in the building they are so sweet and nice thanks so much
KIMBERLY H | Premières impressionsYou are by far the best staffed and operated U-Haul facility I have ever been acquainted with! Good work!
Larry D | Expérience généraleStorage Manager Kenny was very friendly and knowledgeable as well as professional. I recommend all my family and friends because of the personal service
Demaris R | Premières impressionsToo expensive, excellent staffing.
Agustin M | Expérience généraleRespectfully staff
Curtis C | Expérience généraleTo get to this location, I had to go to two others because the location I had requested was not available for my return and the one your co referred me to didn’t have space either.
Larry D | Premières impressionsWould look into using this facility again. Thank you for the service I recieved.
Madeline L | Expérience généraleKenny Kramer was very helpful at move out. I appreciate the assistance that he gave me.
Veronica S | Expérience généraleFriendly & Helpful staff!
Barbara L | Premières impressionsWe were able to obtain and utilize the storage shed with ease. Will always be a customer, thank u UHaul!
Angela D | Expérience généraleKenny is the best thanks for all your help
Gregory R | Expérience généraleVery helpful great staff I felt very comfortable
antionette t | Expérience généraleGuys doing great work keep it up.
Stephen H | Premières impressionsI had the pleasure of meeting Dawn at the self storage and she was so nice and polite
Cory B | Premières impressionsStaff was very friendly and helpful
HEIDI F | Expérience généraleCalling the Uhaul location directly was difficult. Never answered phone. They were friendly when speaking with them, YES. Just a difficult time to get them to answer phone. I would email the storage facility and never received an email back nor returned a phone call.
dianette m | Expérience généraleI really appreciate the free month of storage offered to flood victims. I lost almost everything and thanks to you, I was able to store the few things I was able to salvage at no charge. I will always be grateful!
Ellyssia R | Expérience généraleGood job by All
LARRY J | Expérience généraleOverall, We had a good experience at the Page Location. Sometimes suspicious people seemed to be parked in the parking lot. Wish there was more smaller 60-90 gallon trash bins around the facility.
George K | Expérience généraleGreat Team with excellent quality service.
Robert B | Expérience généraleKeep up the good work
Jonathan D | Premières impressionsThe young man on duty was very professional and helpful!! I’ll definitely refer this location to family and friends!!!
doritha d | Premières impressionsMy experience on yesterday was very positive with the Sales Associate who helped me with selecting the right storage space for my belongings...and again on today 8/13/22the gentlemen was extremely helpful and friendly with selecting my boxes 👌🏾
annissa s | Premières impressionsKenny in particular a standout. Thank you.
Roberto A | Expérience généraleEveryone was friendly and helpful
Alisa D | Premières impressionsWas not happy about rental of truck or storage had to make multiple trips to different locations to pick up equipment and storage not happy
LARRY J | Premières impressionsI am so grateful for the help UHaul provided during this time. Being impacted by the flood waters is a devastating experience and the fact that UHaul provided a month free of charge is an amazing blessing. I will be a customer for life as this one action has helped our family so much! Thank you for being a business that truly cares and helps people in a time where it's hard to find kindness in the world. Well done! Facility is impeccably clean and safe and the workers are kind and efficient. Very, very grateful...thank you!
Angela D | Premières impressionsYou gise are amazing helping people from the flooding
Christine S | Premières impressionsI in St. Louis community credit union yesterday and everyone in line about u-haul
beth h | Premières impressionsLove it
Chelsea J | Premières impressionsOther than the prices everything else was great
Steven K | Premières impressionsAbsolutely amazing and friendly staff Donna was the one who helped me when I first pulled up to get my unit and she was extremely helpful and just as nice as she can be five stars😁🤩
Shelley R | Premières impressionsIt wasn't explained the new way to check truck in. I didn't realize you were to take pics and go through your own self check in. I didn't look at my text message until after I was finished with the truck. I was use to the old way to f checking truck in.
dianette m | Premières impressionsThis was our first experience using a storage facility and these guys have set the bar really high! We couldn't have been more impressed. This facility is well maintained, climate controlled, spotless (thanks to Dawn) and the security is very high tech and works. They even provided us with new high security locks. Carts are provided for loading and there's easy access to all units. We highly recommend this facility.
dominic l | Expérience généraleThe staff was very helpful and got me into a building in minutes. Fortement recommandé!
Eric M | Premières impressionsThank you very much for the Help you have given me
Derrick S | Premières impressionsThe staff was very helpful
LaJoyce N | Premières impressionsGreat bunch of people, one and all!
KIRK B | Premières impressionsThe employees at this location are always friendly and efficient. Very much appreciated
Victor O | Premières impressionsThe gentleman was very courteous and polite and helped me to find the exact unit that i needed.
LAWANDA H | Premières impressionsTysm Mike and jhonny..and malik
Valerie T | Expérience généraleThe staff was also helpful & friendly.
PEARLIE W | Expérience généraleThe staff at this location was very helpful and friendly. Unfortunately, I was not given the best directions when it came fir me to access my storage unit. Even with that, this is a good facility.
Sebrina H | Premières impressionsI recommend business great service friendly reliable and courtesy to use equipment.
DIANA S | Expérience généraleMy free month was not up and I had planned on putting a few things back in storage temporarily, however you all assumed I was done and closed my account!!
Sandy G | Expérience généraleThe supervisor of this office acting like a a jerk
KIM K | Expérience généraleI am so impressed with the cleanness & friendless of everyone.
PEARLIE W | Premières impressionsAppreciated the bathrooms being clean through this trying time
debroah c | Expérience généraleFast, easy, simple and reasonable.
Donald F | Expérience généraleOnly thing is the storage unit has roaches and need to exterminate because I don’t and didn’t have any until I moved my stuff in
TRACY C | Premières impressionsClearer directions about signing in would be helpful. It took me a while to locate the area to sign in.
Laura B | Déménagement en ligneAll the staff members are extremely friendly and helpful wouldn't go anywhere else for rentals
JOSHUA C | Premières impressionsDid not like having to call in with the prompt and be told that it's a 36 minute wait just a I can ask a question. That part I didn't care for.
CECILEY R | Premières impressionsThe entire team did an amazing job in helping me set up my storage units and each time I rented a truck to move it out, they exceeded my expectations
William M | Expérience généraleGreat company
Daisy H | Expérience généraleSimple and automated access. Super friendly staff. Brand new facilities.
Marc P | Expérience généraleThe unit cannot hold 2 rooms of furniture as stated online there were roaches greeting us at the front door
Lakeisha M | Déménagement en ligneThe place was packed however, the associate got me in and out , even went the extra mile to push my trailer during return when I couldn't back it up properly. Ten star job!
Taliyah M | Premières impressionsTook many times to enter building with code
ROCKNEY H | Premières impressionsEveryone I worked with were helpful and very knowledgeable, friendly, and patient. Uhaul staff made my difficult move run smoother!
Monica J | Premières impressionsI registered for a unit online as part of a truck rental. Upon move in realized the selected size was probably too small. The staff quickly and easily switched me to a bigger unit. Seamless and stress free.
Marc P | Premières impressionsJe
HAROLD C | Premières impressionsgreat staff
Virgil J | Expérience généraleMy salesman gets Five Stars on everything. He was very nice, knowledgeable, did all the right things to earn my business. His Co-worker was also very nice!! An very good crew and I was very satisfied with my visit.
Harold B | Premières impressionsVery friendly staffs. Just make sure everyone wears a mask☺️
tatyanna i | Premières impressionsVery good service!
Moyyah S | Premières impressionsExpensive could lower monthly price a little bit
Thomas B | Premières impressionsStill not sure why extra locks got put on all the lockers since no one informed us. That's the kind of thing you have to communicate to customers.
Chris G | Expérience généraleI will always come back / great deals
Gregory R | Premières impressions