Customer Reviews for U-Haul Storage of Riverwest
Location en tout temps  |  U-Haul Truck Share 24/7© Location

53 évaluations

4390 N Richards St   Milwaukee, WI 53212

(414) 312-4943

Heures

Toujours ouvert sur votre téléphone intelligent

Services dans cet établissement :

Pour nous contacter

(414) 312-4943

4390 N Richards St
Milwaukee, WI 53212

Services dans cet établissement :

Heures

Toujours ouvert sur votre téléphone intelligent

What is 24/7?

It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Nice people, great place!!!!

KEITH L.  |  Expérience générale 
Évaluation :
5

The team did a very nice job over the several years that I had a unit here. I always use this location when renting a truck or trailer. Consistently cordial and good customer service.

David S.  |  Expérience générale 
Évaluation :
5

Keep up the great work

david h.  |  Expérience générale 
Évaluation :
3

The initial customer service was okay. But, when I returned the truck early, I was finished by 12 noon, I wasn't refunded any of my money, also I only went a short distance and parked loaded truck and went to storage unloaded and gased up and put a total of 10$ in the tank and the gas lever never moved. Still didn't receive any money refunded!

tina w.  |  Premières impressions 
Évaluation :
3

I only used this storage because I was desperate and short on time. I was assigned a unit that was occupied and then given a upgraded unit but told I would have to pay the upgrade price after my first month even though the mistake made was not mine. Also I was told there would be a lock inside the unit but there was not. Very mediocre place and mediocre service.

nakema p.  |  Premières impressions 
Évaluation :
1

I found dead rodents in my storage area, I really don’t want to store my belongings there.

Marcia M.  |  Premières impressions 
Évaluation :
5

Entire process was easy. When I went to my unit, it was easy to gain access. I was a little surprise to see all the other units in my row with tags for non-payment of rent. Storage Wars!

Mark B.  |  Online Move In 
Évaluation :
5

Excellent place!!!

TROY V.  |  Expérience générale 
Évaluation :
1

They let someone other than myself to enter and remove my lock and place theirs on my unit... When i told them what happen. They would not cut off the lock.. So sad. Things of mine were missing.u Haul would not look at the tapes and i loss

chris h.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

david z.  |  Expérience générale 
Évaluation :
1

The first space was too small and hard to get into. Changed to larger one but it was taken, staff had to come to storage site to look for open one. Long wait and inconvenient.

Candi C.  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PATRICK H.  |  Expérience générale 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Virginia A.  |  Expérience générale 
Évaluation :
5

The clerk that registered me was very informative and explained every thing great

GAIL T.  |  Premières impressions 
Évaluation :
1

Even though the rent on my unit was due on the 29th and I moved out by the first they still made me pay a whole full month's rent for the facility

Regina D.  |  Expérience générale 
Évaluation :
2

Your facility has problems with mice . I found dead mice in my belongings and mouse droppings all over .

kai m.  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

marie p.  |  Online Move In 
Évaluation :
1

Overall bad experience. 1st time renting storage there. Staff was not welcoming or friendly. Facility was about a mile away at dead end of a pot-holed road. Had to go 5 mph with filled trailer. When we got there, there was a lock on the unit we rented. We are still not in the unit. We needed the trailer to load for our new home so went back to unload it. Got a call from u-haul while unloading but they did not leave message. Calling to cancel contact now.

Jonathan W.  |  Premières impressions 
Évaluation :
5

You need to hire a lot of people do you have a good business and you need to hire more people it’s important to keep the flow going so people can get in and out as quickly as possible have a great day thank you for your time some of the storages are a little too high in price but overall you’re doing a great job

debra g.  |  Expérience générale 
Évaluation :
4

Terrance, had excellent customer service and was very helpful and informative.

Shenena T.  |  Premières impressions 
Évaluation :
3

Staff were very rude.

Virginia A.  |  Premières impressions 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Tiara W.  |  Expérience générale 
Évaluation :
5

Always excellent and knowledgeable and extremely helpful service. Baki is a pleasure to do business with!

Charles D.  |  Premières impressions 
Évaluation :
4

No comments needed...clean and serviceable.

Martigo C.  |  Premières impressions 
Évaluation :
1

Horrible

Mariah F.  |  Expérience générale 
Évaluation :
5

The girl that helped me have great customer service and I genuinely appreciate that. I will definitely come back to this location.

Gloria C.  |  Premières impressions 
Évaluation :
3

The first unit was too small, the 2nd unit had items from the previous tenants, a small pool of water & droppings all over. We were told to move the items, which we did not, but got a different unit.

Connie-Shawan B.  |  Premières impressions 
Évaluation :
1

I had rat poop all over everything in the unit also they ate my kids wooden stands I had to throw them out had to really clean and sterilize all of my things and infant baby furniture took money

Ebony H.  |  Expérience générale 
Évaluation :
1

Nice facility but run very poorly. Still getting threatening letters about over due storage rent on a unit I don't have! I've called, emailed and written letters to no avail.

Valerie J.  |  Expérience générale 
Évaluation :
5

The storage was accessible when ever i needed it. The manager was nice and polite. It was clean.The bathroom was always clean.

felicia g.  |  Expérience générale 
Évaluation :
2

Customer services was bad and I didn’t like it no free Miles and I spent a lot of money

antoinette d.  |  Premières impressions 
Évaluation :
5

You guys were very nice and concerned about my circumstances. I appreciate how everyone treated me. Merci

felicia g.  |  Premières impressions 
Évaluation :
5

The people that work at UR they treat you with respect

Terrell H.  |  Premières impressions 
Évaluation :
5

This facility is very well run and the people are very helpful.

alex E.  |  Expérience générale 
Évaluation :
4

Really satisfied!

Allison G.  |  Premières impressions 
Évaluation :
5

Thank you for your diligence.

patrick b.  |  Expérience générale 
Évaluation :
4

Some of my things got wet but overall it was ok

Sonya Y.  |  Expérience générale 
Évaluation :
5

The GM baki was so helpful and caring the whole year I used the storage facility east capital is the location to go to

Vanaye K.  |  Expérience générale 
Évaluation :
5

Great experience!

Jashun M.  |  Expérience générale 
Évaluation :
5

The owner had such a great energy. He was so kind and helpful. I'll be back for sure!

Shcolby L.  |  Premières impressions 
Évaluation :
5

The U-Haul team was/are very proficient in not only customer service, but they also had/have genuine warmth in both characters and personalities. And a shoutout to Baki, who went above and beyond duty

Norman B.  |  Premières impressions 
Évaluation :
5

never had a chance to use my storage it but I feel it is a great place to do business with

gwen s.  |  Expérience générale 
Évaluation :
5

She was awesome i love to business again

marquita b.  |  Premières impressions 
Évaluation :
5

Very professional workers.

BETHANY S.  |  Expérience générale 
Évaluation :
5

I had a wonderful experience and would not hesitate to recommend this U-Haul location to my friends and family. Excellent customer service and well-run facility.

maxine s.  |  Expérience générale 
Évaluation :
5

Great service

brian m.  |  Premières impressions 
Évaluation :
5

I love the uhaul place. They were reasonable friendly and helpful and understanding. Also it was a safe secure place. Being there work in my favor and I'll make the uhaul place my number one storage.

deahawanda h.  |  Expérience générale 
Évaluation :
4

We are happy with the local U-Haul dealer but very unhappy with the national U-Haul reservation and customer service. Our business will NEVER rent a U-Haul truck again.

MARIO C.  |  Expérience générale 
Évaluation :
2

Didn't get it

Brandi G.  |  Réservation 
Évaluation :
5

I didn't go with this storage place .

Paul F.  |  Réservation 
Évaluation :
3

There was difficulty with auto pay. I confirmed thru uhaul chat that auto pay was set up. I replied to an email from 750031_GM@uhaul.com stating autopay was set up I got a lien notice 2 weeks later.

Melissa L.  |  Réservation 
Évaluation :
4

Overall happy with condition and cleanliness of 10 x 10 x 8 inside unit. Had difficulty following up on reservation. Customer service seemed to have a hard time finding order which made me nervous

GREG K.  |  Réservation 
Évaluation :
3

The office ibelieve to be ok haven't moved out yet. The facility well there are times needed to call for help cause could not get in and at those times i incounted rude employees checking the place ou

evelyn a.  |  Expérience générale 
Non reviews have been submitted for this location.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de libre-entreposage
    Libre-entreposage

    Nous offrons la plus grande couverture en Amérique du Nord!

Retour
Haut de la page