I have never received a bill, or an invoice, and I have often been charged late fees. I have brought this to the attention of the office staff, who have been rude and difficult, particularly the manager. What is so hard about sending me a bill, so I can pay on time?DIANE P. | Premières impressions
Customer Reviews for U-Haul Storage of Rock River
Location en tout temps
U-Haul Truck Share 24/7© Location
Pour nous contacter
South Beloit, IL 61080
Services dans cet établissement :
Heures d'ouverture de l'établissement
Toujours ouvert sur votre téléphone intelligent
What is 24/7?
It's the way we allow you to pick up your truck at anytime, day or night, using your mobile device. We are always open on your smartphone to Make Moving Easier©.
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
THEY HAVE BEEN SUCH WONDERFUL AND HELPFUL PEOPLE THAT I RECOMMEND UHAUL TO ANYONE THAT MAY NEED IT!!!!! AND I THANK EVERYONE FOR ALL THE GREAT YEARS OF SERVICE TO ME AND MY FAMILY!!!!! THANK YOU!!!!!JUANDIEGO R. | Expérience générale
Le client n'a pas laissé de commentaire.Donnie R. | Expérience générale
I actually had 4 storage units at end of my experience. As I needed more storage from moving to a large home into an apt. Kevin and Jennifer have bent over backwards to accommodate me. Being tough times, during my personal situation of sev deaths since 2015...sev family members, husband, 2 cats and 2 friends. I now combined sev units and gave up 2 so someone else was able to be able to store personal items. So glad I went to this facilify. Kevin and Jennifer are the BEST! JoanneJoanne C. | Expérience générale
Le client n'a pas laissé de commentaire.terry j. | Expérience générale
Becky was AMAZING! HEATHER & bruce & kevin took care of EVERYTHING! PERFECTTwyla C. | Premières impressions
The girl I talked to in the phone was awesome.Michelle S. | Premières impressions
Le client n'a pas laissé de commentaire.Case W. | Premières impressions
Le client n'a pas laissé de commentaire.Lashawn F. | Expérience générale
I go to UHaul because you can depend and trust them. However not able to sign contract from phone. Dint know how.Joanne C. | Premières impressions
The woman I spoke with and set up account with was very knowledgeable and extremely helpful and kind. I am hoping to get her when I rent in the fall for the car storage. Merci.DAVID K. | Expérience générale
Jennifer& Kevin are very welcoming. The both of them take time to explain, without rushing the process. The both of them have superb customer service skills. I had no question unanswered. These 2 are who really made the difference in my U-haul move experience.Monica F. | Premières impressions