Le client n'a pas laissé de commentaire.Eric B.
Customer Reviews for U-Haul Storage of Sea Tac
Pour nous contacter
Seatac, WA 98188
(ADA parking only available to customers)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - Jeu : 7h am à 7h pm
- Ven : 7h am à 8h pm
- Sam : 7h am à 7h pm
- Dim : 9h am à 5h pm
- Inspection gratuite du remorquage
- Propane payable à la pompe
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.RODNEY W.
Truck was not available as scheduled. Lost half the day. No local office's fault but frustrating.Rodney W.
Le client n'a pas laissé de commentaire.Sharon M.
I do not have constructive criticism at this time as I received quality customer service.ROBERT DAVID T.
Horrible experience. How do you call your customer on the day they are picking up a one way rental two states away to say we don't have your truck. Told me I could go two and a half hours away to pick up my truck. Then charged me more for a ten ft truck. I literally had to leave furniture on the street.JASON S.
The system was down and I had to wait two hours before the person working could figure out how to get me checked out. Also when the employee finally figured out how to check people out she helped other people first even though I had been waiting longer. I have been charged two times on my debit card as well so my money is tied up till it gets figured out. When I did finally get my truck the back was dirty with packing materials so I had to sweep it out.TRISTAN W.
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
Le client n'a pas laissé de commentaire.COREY RAY W.
Le client n'a pas laissé de commentaire.Aaron H.
Very good serviceUMER G.
Excellant customer service. Personable and knowledgeable staff who went above and beyond for us.TED L.
Le client n'a pas laissé de commentaire.WILLIAM H.
Le client n'a pas laissé de commentaire.Nathan L.
Le client n'a pas laissé de commentaire.MARCELA M.
Le client n'a pas laissé de commentaire.LASHUNDA J.
Le client n'a pas laissé de commentaire.ELISABETH B.
Everything was awesome!GUILLERMO V.
Le client n'a pas laissé de commentaire.ERICA A.
Le client n'a pas laissé de commentaire.PALWINDER S.
UHaul as a company is pretty trash. I reserved a truck for a location (pickup and dropoff) near where I live for a roundtrip move, which I had received confirmation for. However, 2 hours prior to the scheduled start time, my confirmation was updated to 2 different locations. Staff at both locations were friendly and understanding of the bs UHaul did, since they weren't at fault, but I will avoid using UHaul for the rest of my life. This particular facility was pretty clean and well-kept, however.DION CHI-HO L.
Le client n'a pas laissé de commentaire.CHERYL H.
Make signage more visible from the street so the first turnoff for equipment returns isn't missed. (Trees block view of big Uhaul sign)Holly R.
When i rented my uhaul the first sent the truck to the wrong location. Then they had us pay for a furniture dolly but never gave us one. We were told the drop off was 2pm it was actually 3pm.JANAYA P.
Answer your phones! Charge the rental at the rate that was told to the customer. Hire helpful people that can answer questions and handle problems.JOHN P.
Answer the phones! Charge the renter the rate you said would be charged. Hire people that can actually help your customer. Respond to concerns and not allow customers to leave the facility without a proper reply!JOHN P.
Disappointed that they didn't have propane, but otherwise staff and location were great!Bill I.
The location was a cluster of trucks in a small area. Although the staff was very helpful and courteous.Frank M.
Too smallKRISTINA L.
Nothing the employee was great. Helped us with the rental and also went the extra mile to make sure that is was the right rental for the job. Thank you for the helpMARK FERRER M.
Le client n'a pas laissé de commentaire.CHRISTOPHER M.
Le client n'a pas laissé de commentaire.Andrew A.
Le client n'a pas laissé de commentaire.Daniel P.
Le client n'a pas laissé de commentaire.JEN D.
Le client n'a pas laissé de commentaire.Bryan M.
Le client n'a pas laissé de commentaire.Natalie S.
Le client n'a pas laissé de commentaire.JAMIE C.
Le client n'a pas laissé de commentaire.JOHN E.
Le client n'a pas laissé de commentaire.Raiven D.
English language is my second language, there is not easily explained.BERHANU E.
Le client n'a pas laissé de commentaire.Rafael B.
I don't remember the manager's name but he does an EXCELLENT job! Friendly, knowledgeable. All the staff that I have had interaction with are great workers and actually seem to care about what they are doing.Scott K.
Le client n'a pas laissé de commentaire.Noelle K.
Le client n'a pas laissé de commentaire.LAWRENCE K.
Le client n'a pas laissé de commentaire.Cydney B.
Le client n'a pas laissé de commentaire.Robyn B.
Le client n'a pas laissé de commentaire.GEERT W.
There was only one employee at the SEATAC location. He did a fantastic job helping everyone as quickly as he could but he could've used some help.ROCHELLE E.
Le client n'a pas laissé de commentaire.LOUIS B.
Le client n'a pas laissé de commentaire.JILL P.
Le client n'a pas laissé de commentaire.Lon M.
I had multiple changes to my reservation and my return location was updated without my knowledge. I was then charged extra for "keeping the vehicle for an extra day" as well as over miles. This is simply not possible. I was under the 70 miles I was quoted even after having additional miles tacked onto my route to pick up and drop off the vehicle at a further location. I also picked up and dropped off the vehicle the same day and followed your after hours drop off instructions. The vehicle was poorly maintained (muffler was disconnected from the tail pipe), I had less than half a tank of gas (returned with over a half tank to be courteous to the next customer) and staff was more concerned with me dropping off the vehicle early and at a different location than my reservation. Moving is already stressful enough dealing with the disaster that was my experience with renting from U-Haul was not needed!MARIN H.
Le client n'a pas laissé de commentaire.COREY RAY W.
The best customer service I've had in a long time thank you you are the bestCESAR S.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.YETINAYET W.
Great service, friendly staff, good attitudes. anyone looking to rent a uhaul in the seattle area should come to this location.COLLIN P.
Again, great customer service!john B.
I gave an above average rating because I appreciated getting the trailer . I had wanted a covered one I couldn't find .. The Biggest thing is I approved a 45 dollar charge and I was charged 94 total . Very frustrating. I cleaned the trailer better than I received it and left it parked in a good place when I Returned the trailer. Not going to get a recommendation from me for that Uhaul . I use Uhaul all the time , but may question it next time without a proper credit back . Please reply and thank you for your attentionLOWELL EUGENE W.
Le client n'a pas laissé de commentaire.PAUL K.
Your employees are friendly and very helpful. Thank you so very muchDONALD W.
Le client n'a pas laissé de commentaire.FELICIA G.
Le client n'a pas laissé de commentaire.ROBERTO S.
Le client n'a pas laissé de commentaire.Sandra R.
Le client n'a pas laissé de commentaire.DONALD P.
There was a small mix up with the paperwork. I was assigned one truck for pickup and given the keys to another. Other than that everything else went very well!ANABEL P.
Have a usb outlet in the truck to charge and play music from phone. Driving hours without your favorite music is not fun.Martha R.
Fast and easyMICHAEL H.
I had such a great experience I cant think of anything that could have been done better. The only possible thing would be that the phone calls going to a call center instead of the local office was frustrating when I wanted to verify my reservation but it all worked outKENNETH F.
As always great customer service!MICHELLE M.
Just to far out of the way and no parkingYVONNE JOYCE H.
Le client n'a pas laissé de commentaire.SHERYLL B.
Le client n'a pas laissé de commentaire.Matthew L.
The employee there was very friendly and helped me with everything I needed.ERIK R.
Friendly Good businessman see next time thanksABDIRASHID A.
Le client n'a pas laissé de commentaire.JAMES LAWRENCE W.
At the last minute, needed to rent a cargo van, this place was perfect. The staff was really nice and helpful. Thank you, Uhaul. We appreciate all your help.kent K.
Le client n'a pas laissé de commentaire.JOHN CHRISTOPHER M.
Le client n'a pas laissé de commentaire.ROBERT L.
Create a backup plan for when people need to drop their keys off after hours and your website is down!!Daniel S.
Le client n'a pas laissé de commentaire.SILVIA M.
Le client n'a pas laissé de commentaire.EDWARD B.
They were greatLoren B.
Le client n'a pas laissé de commentaire.LAQUETTA N.
Stop cheating customers. Customers needs some courtesy from the staff. Manager is very arrogant. Doesn't want to listen to customer. I was most disappointed and dissatisfied with service.ANDREW K.
Le client n'a pas laissé de commentaire.JON W.
Service was friendly and quick (light day). Location would be better with a little customer parking.JOHN H.
Great customer service!!Jordon O.
The employee was off and made sure I knew how to drop it off online.Oshjseane H.
I emailed already, but several employees either weren't wearing masks or didn't have their masks pulled up over their noses, etc. Furthermore direction on approvals, mileage, etc. was pretty minimal, causing me to have to stop and go back for more info. Van was parked in by another van. Sign still in window. Basically little effort but the mask thing was the real kicker.Jeddidiah O.
Customer service is excellentHABTAMU A.
Le client n'a pas laissé de commentaire.BRIAN T.
Le client n'a pas laissé de commentaire.PHILIP TYLER M.
Le client n'a pas laissé de commentaire.ADE A.
Le client n'a pas laissé de commentaire.CRAIG FREEMAN L.
Bad customer service at all.LINDBERGH C.
Le client n'a pas laissé de commentaire.Alfred R.
Le client n'a pas laissé de commentaire.Ronald N.
Le client n'a pas laissé de commentaire.Jennifer K.
This location is busy and only the manager was available. She even admitted she needed to hire more people to every customer in the store at that moment. Then, the manager was going to charge us the first months rent in which I told her we would be getting one month free because that's what it reservation was supposed to include. Customer service even told my husband that this location has a unit available and the first month would be free. She then tells me, "I don't participate in that. Because I'm so small here, I don't participate in that." I went back to the car to tell my husband who was watching our 5 month old who was sleeping. He goes in to talk to her and began to tell her that we were told we would get one month free of storage and that her sign in the front even says one month free rent. The manager says that she has to put that on her sign which is FALSE ADVERTISING! Then the manager finally asked if we had a certificate. My husband grabs the certificate from the car and then the manager says we can get one month free. It is my fault I wasn't prepared with the certificate but also the manager could've asked me and I would've remembered and got it myself. Horrible experience.Kendra J. | Premières impressions
Its was good cutomer serviceEPHRAM E. | Premières impressions
Your employee was excellentMark A. | Premières impressions
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