Customer Reviews for U-Haul Storage of Sea Tac

4 002 évaluations

20024 International Blvd   Seatac, WA 98188
(ADA parking only available to customers)

(206) 878-8158

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm

Services dans cet établissement :

Pour nous contacter

(206) 878-8158

20024 International Blvd
Seatac, WA 98188
(ADA parking only available to customers)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 7h am à 7h pm
  • Ven : 7h am à 8h pm
  • Sam : 7h am à 7h pm
  • Dim : 9h am à 5h pm
  • Inspection gratuite du remorquage
  • Propane payable à la pompe

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Customer service was great! Process was quick and easy.

CLAIRIESSA S. 
Évaluation :
5

I forgot the guys name he worked the morning on 1/16 older Caucasian guy. He helped us right away and got us in and out less than 15 mins. Customer service at its best! Very welcoming. Vehicles are very well kept!

TELEA P. 
Évaluation :
5

Good dudes at the counter, in and out in no time.

GUADALUPE G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Amy S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SCOTT N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUBEN C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JIN HI W.  |  Premières impressions 
Évaluation :
5

Nate was friendly and efficient

CHRISTINE M. 
Évaluation :
5

My first time moving and folks here were so helpful. I'm very happy with the service. I will recommend this location to anyone need Uhaul equipment.

GINA N. 
Évaluation :
5

Great job just do what you are doing

HUNG VAN L. 
Évaluation :
5

Nothing, they were quick to help us check in the ugaul.

RYLAND WILLIE B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

RICARDO O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOSE C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

BEGASHAW W. 
Évaluation :
3

The tires on the truck were not aligned, making the long distance drive very difficult.

BYRON L. 
Évaluation :
5

Very educated about Renton and business-oriented

ROBERT W. 
Évaluation :
1

See above post. 10 stars though for the Graham location 100 percent.

NEIL P. 
Évaluation :
4

I was charged additional mileage despite only going to my destination. More mileage up front would have prevented that. No fault of the shop. The mountain pass was closed so I had to turn back adding miles that weren't expected.

Will C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NGHIA N. 
Évaluation :
5

Very satisfied with customer service and with the equipment.

MICHALE T. 
Évaluation :
5

Employees are always welcoming and helpful and equipment is always in excellent conditions that's why I always return to this location.

Daniel G. 
Évaluation :
2

I'm beyond upset I didn't not receive my $100 deposit back the unit want more gas then what was given to me Itwas under the miles ,it was clean and I returned it 2 days early .. This is extremely frustrating.

Tara S. 
Évaluation :
3

Way too expensive than what they advertise

NITHAN N. 
Évaluation :
5

This rental was surprisingly smooth despite it being last minute. I'd thought I'd booked a uhaul already online but when I checked it was not - it looked like it was reserved but I hadn't finished all the screens. Truck was great. The staff person there was great

Alexander H. 
Évaluation :
5

Best service ever had Heidens best costumer service he needs a promotion

RAMIRO G. 
Évaluation :
5

Staff was always friendly. I never had any problems. Convenience location. Price of storage reasonably.

romona s.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CARLOS R. 
Évaluation :
5

Truck was in good shape and clean. The young lady that checked me in was great and very friendly and helpful.

VICTORIA R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

NANCY P. 
Évaluation :
5

Great great staff!! Would not go to any other company. Thank you!!

JANICE F. 
Évaluation :
5

Great staff, friendly, helpful, understanding and full of patience when several customers are waiting to check in or out.

JANICE F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PAUL F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CORY H. 
Évaluation :
3

The truck was empty of gas upon arrival. The desk agent must of had a bad morning but the agent upon return was amazing. He was nice, polite and very efficient.

LEONARD H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FRANCIS J. 
Évaluation :
4

It was a little tight for the 26' truck + trailer. I don't know of anything can be done about that, but it's a little cramped

Mckay M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

YONAS F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHANE P. 
Évaluation :
5

The staff went above and beyond to help me with my trailer rental.

JOSEPH G. 
Évaluation :
4

would have liked the dolly to be strapped into the back upon arrival

LINDSAY H. 
Évaluation :
1

teach your employees how to interact with customers

COREY C. 
Évaluation :
4

Very personable and helpful staff

GEOFFREY D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

KEENA ROBYN H. 
Évaluation :
5

Guy in the location is great

DEEPAK R. 
Évaluation :
5

Guy inside helping me was very informative and cool. The man who assisted me when I brought the u haul back was very friendly. Def will be back at this location for their superior customer service.

MICHAEL F. 
Évaluation :
4

Desk work/reception was so much better than my previous experience this last summer. Appreciate the prompt and courteous service. jwl

JOHN L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITH ALLEN R. 
Évaluation :
5

Amazing workers! A+ skills: professional, organized, efficient, and remarkably knowledgeable about the stores offers.

Duncan M. 
Évaluation :
5

People at location were good. My issue with UHaul is they changed my pick up location the day before causing me to travel 75 min each direction vs 15 min. Seems like to keep your promise to me someone at uhaul should have drove truck to original pick up spot.

Don C. 
Évaluation :
5

The store manager was awesome. I'll definitely come back to this location, by far the best store I've rented from.

TRAVIS L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel G. 
Évaluation :
5

No issues

JAMES ROBERT F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mulitaisala L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROL C. 
Évaluation :
4

Very quick and easy experience! The gentleman that helped me rent the truck was very cool and the 2 that helped me with boxes were as well. Very nice guys!

JENNIFER K. 
Évaluation :
5

I had the most amazing experience starting with Ronnie in Reservations to the very helpful and courteous men at the SeaTac store. The truck was so clean and very easy to drive, I rented the big 26' truck. There is nothing that could have been improved on. Big Shout out to Uhaul...Thank you.

LEONA A S. 
Évaluation :
4

☆☆☆☆☆☆☆☆☆☆

MIGUEL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SAMANTHA A. 
Évaluation :
5

Staff was attentive and great to work with.

CHRISTOPHER R. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ELENA A. 
Évaluation :
5

It was so easy and hassle free!

Savannah W. 
Évaluation :
5

Have rented from this location several times and the staff have been superb every time - professional, polite, and very helpful. They are a great crew !

RONALD D. 
Évaluation :
4

It would be good to area for overflow parking, as it's a difficult area to get to.

Zachary V. 
Évaluation :
5

Excellent customer service. Very convenient, fast in and out transactions. Thank you, Jaime B.

JAIME B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELENA A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jack J. 
Évaluation :
5

The 19,95 a day marketing is misleading. Lots of extrA expenses added on

MICHAEL GEORGE R. 
Évaluation :
5

Nothing. Excellent service and a great deal!

CHRISTINE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KARINE C. 
Évaluation :
2

The guy very indiscipline he give me truck no gas after 10 minutes I bring chuck back he tel me fuck me. I no use this chuck

LEVIUS S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MOHAMED B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CAROL C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL M. 
Évaluation :
5

Perfect

SHARON T. 
Évaluation :
5

Add a little more parking.

LAWRENCE K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BAILEY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JILL L. 
Évaluation :
4

The lady was really funny

Colton H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BROOK B. 
Évaluation :
3

When we got the vehicle it smelled like marijuana very badly. We are not sure as to clean out the smell of marijuana but it smelled like it very much.

TRACY DON R. 
Évaluation :
1

Costumer service are very rude

Muneer A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

NELFA T. 
Évaluation :
2

The man that rented me the truck was confusing about the amount of time I could keep the rental. He told me I had 24 hours. I had the truck for 10 hours when the man called me, and with a rude tone, bullied me and told me I had to have the truck back by 7 AM, an hour and a half earlier than when I was originally told. I called scheduling and none of this was true. I ended up extending my rental time over the phone in the morning with no problem. Moving is already so stressful. Thinking I needed to get the truck back early added to that stress, and he did it for no reason. However I should add, when I returned the truck, the other employees at this location were nice and professional.

ANDREA I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL C. 
Évaluation :
5

Service is good

KOSSI N. 
Évaluation :
5

All the employees i encountered were great and above, they were so friendly, professional and very helpful 😀 I also stored my furniture for 2 month at the same location Thumps up for all the workers at this location

Mohammad I. 
Évaluation :
5

Great customer service and very friendly staff!

DANIELLE W. 
Évaluation :
5

They were very helpful and friendly, also busy! I'll need to rent again pretty quick, I'll use them again!

ALISON M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COREY RAY W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EDITH B. 
Évaluation :
4

The fuel level and vehicle mileage were incorrect when I got in the car, other than that, it was AJ awesome experience!

DANIEL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JORDAN C. 
Évaluation :
3

The cab smelled overwhelmingly like smoke (or smokers). We traveled much of the time for over 1 100 miles with windows down to breathe through the smoke smell. There were several empty water bottles behind the driver seat, and unopen pudding cups ready to burst from the heat. We were only given 12 blankets instead of 24, but the office closed as we drove off. Also, U-Haul folks, those trucks pay themselves, and handsomely...why on heavens do they not have GPS, nor a rear view camera. Phones and radios can only catch tunes in certain areas - cd players may be an old thing, but one on the dashboard would keep people awake!!! A 3 day trip without upbeat music while bouncing around on a noisy, smelly truck makes for a hard journey.

KIRT B. 
Évaluation :
4

The only employee handled a situation where their fuel line was cut on my reservation truck and cool/collected gave me another truck with no problems. Easy drop off too.

RYAN O. 
Évaluation :
3

We had to go to this site because they didn't have a truck for us as reserved at the Federal Way location. The agent had made a mistake on booked our truck for the wrong day. When we got to the Sea Tac location, the general manager didn't apologize for the inconvenience caused by the agent's error. Rather, he said "they should have called me" and wasn't very friendly. He got a little better once we agreed to buy the insurance. Maybe he gets a bonus for that??

JILL L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID H. 
Évaluation :
3

Replace the manager. Walked in to get my van, told him I had a reservation. He asked for my name and was like oh you just reserved it. Then said “you guys” to which I asked what he meant and he said “you renters”. I felt like I was putting him out by renting a vehicle from a rental location. Completely put me off. I would absolutely tell people to go to a different location. Basically this guy was an ****hole.

KEVIN CHARLES W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINE M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUSSELL R. 
Évaluation :
3

Have employees wear masks and comply with public health protocols.

GREGORY H. 
Évaluation :
1

This location is busy and only the manager was available. She even admitted she needed to hire more people to every customer in the store at that moment. Then, the manager was going to charge us the first months rent in which I told her we would be getting one month free because that's what it reservation was supposed to include. Customer service even told my husband that this location has a unit available and the first month would be free. She then tells me, "I don't participate in that. Because I'm so small here, I don't participate in that." I went back to the car to tell my husband who was watching our 5 month old who was sleeping. He goes in to talk to her and began to tell her that we were told we would get one month free of storage and that her sign in the front even says one month free rent. The manager says that she has to put that on her sign which is FALSE ADVERTISING! Then the manager finally asked if we had a certificate. My husband grabs the certificate from the car and then the manager says we can get one month free. It is my fault I wasn't prepared with the certificate but also the manager could've asked me and I would've remembered and got it myself. Horrible experience.

Kendra J.  |  Premières impressions 
Évaluation :
5

Its was good cutomer service

EPHRAM E.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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