Customer Reviews for U-Haul Storage of West Weston

46 évaluations

5009 Schofield Ave   Weston, WI 54476

(715) 355-6809

Consulter la carte de l'établissement

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Services dans cet établissement :

Pour nous contacter

(715) 355-6809

5009 Schofield Ave
Weston, WI 54476

Services dans cet établissement :

Heures d’ouverture

  • Du lundi au jeudi : de 7 h a.m. à 7 h p.m.
  • Vendredi : de 7 h a.m. à 8 h p.m.
  • Samedi : de 7 h a.m. à 7 h p.m.
  • Dimanche : de 9 h a.m. 5 h p.m.

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

James S  |  Expérience générale 
Évaluation :
3

The unit had debris as if it was not cleaned- including having a broken lock on the floor

Allison L  |  Online Move In 
Évaluation :
4

Hello, the facility is well kept except for the large hole that is in the back of the property. My unit was 230, I entered the parking lot and would turn right at the end lane to access my unit. When leaving, I would need to back up and turn around to avoid the huge hole near the light pole if I had continued to drive straight and circle the property to exit. A few times, I would turn left around the light pole, into the grassy area to avoid the hole.

Renee K  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carrie K  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Tania P  |  Expérience générale 
Évaluation :
2

This rental has not started out well for me. My checkout process at the office went well, yet when I arrived at the storage facility I found that the unit was unlocked with stored items still inside (was not ready for rental). I waited for the office to open again the next day and tried calling the local number, was transferred to a central help line. I explained the situation and provided a call-back number. I received a call back from a location in another state which had received my concern via a transfer error. To this point I am still attempting to reach the local office by phone with no success.

Eric A  |  Premières impressions 
Évaluation :
4

Very accessible and safe. The roll up door doesn't seem to work properly but it opens and closes with some effort.

Scott L  |  Premières impressions 
Évaluation :
4

Helpful employees

LORI S  |  Expérience générale 
Évaluation :
4

Female employee was great to work with. Sorry. I am bad with names. Improvement over past experiences.

LORI S  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James O  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

LORI S  |  Expérience générale 
Évaluation :
3

We no longer needed the 10 x 20 unit so we moved to a U-Haul facility just down the road that had a 10 x 15 unit available and is also closer to our home.

EDWARD P  |  Expérience générale 
Évaluation :
2

The online instructions I was given to access and open the unit were totally incorrect and didn't make sense for the way the unit was locked. I could not access the unit and eventually decided I didn't need it and ended the lease. After submitting emails requesting responses from management, I never received one.

Kimberly S  |  Expérience générale 
Évaluation :
5

We thought the space might be too small but we got everything we needed to inside so it was just right. Merci.

Raevynn H  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Amanda K  |  Online Move In 
Évaluation :
4

The only thing was I didn't have a lock in my storage which it said there would be one but its ok i brought my own.. and I should have gotten a bigger unit but this one will do... Merci

shannon n  |  Online Move In 
Évaluation :
2

Very dirty all my stuff ended up with a quarter inch of dust on it

Joshua W  |  Expérience générale 
Évaluation :
5

I even got a free lock and first month free... The only complaint I have is that I was under the impression that I could return the truck at storage unit and that was the 3rd reason I went with Uhaul storage....

Lora F  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lora F  |  Online Move In 
Évaluation :
5

Very satisfied with facility. & staff

Sandra D  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Dustin M  |  Premières impressions 
Évaluation :
5

Staff was very helpful and answered all my questions ! Very pleased with my experience !

BARRY R  |  Expérience générale 
Évaluation :
5

When I entered the U-Haul building and talked with Nikki, she was pleasant , very helpful and explained things clearly!

BARRY R  |  Premières impressions 
Évaluation :
3

The door was crappy but I know they are replacing them soon. Overall good experience.

Jean L  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fu Y  |  Expérience générale 
Évaluation :
3

Prices became to high for the size of the unit.

JASON M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAN J  |  Expérience générale 
Évaluation :
1

I never moved in. I did put a lock on the unit but it was taking off a few weeks later. I'm still waiting for a refund. All I'm getting is a run around. And move out date was NOT the June 24th.

JENNEL B  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tatum P  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DAVID B  |  Expérience générale 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Tammy S  |  Expérience générale 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jeff T  |  Expérience générale 
Évaluation :
1

It was by far the worst single experience I have ever had well use a new hall which has been tens of times. First off when I was trying to make the reservation online I was only given one drop off location which was about a half hour away from where I was moving to a big metropolitan city of Wausau Wisconsin. so I was tricked into thinking by the customer service rep that he would save me time by letting me drop it off closer to where I was unloading. I had to make three stops one to book the storage unit another to unload at the storage unit several minutes away about 10 minutes and then lastly, I had to go to a third location to drop the trailer off. The trailer I picked up was dirty the time it took to wait for the pick up location to find the keys to get the lock off the back of it so they could unload things they were storing was ridiculous. About a half hour. And again dropping off the trailer required three different locations, which is absurd. I am deemed disabled and had to disconnect the trailer myself and I'm still in pain because the drop off was not open on Sundays the day I was dropping off.

Duane K  |  Premières impressions 
Évaluation :
4

Staff was super friendly & helpful.

Sandra D  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kathy F  |  Online Move In 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JON R  |  Expérience générale 
Évaluation :
5

Love my little storage space! Perfect size!

Emily A  |  Online Move In 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tammy S  |  Online Move In 
Évaluation :
1

Had to go to different location to rent the unit in Weston and the workers at grand ave location are very rude. Our unit was frozen in and hardly plowed and the gate to lock units is broken. And way to much is charged for a little unit.

Nicole B  |  Expérience générale 
Évaluation :
4

The unit I rented has a sticky slide. When trying to slide it to open, it is really hard to move and takes about 5-6 minutes of working on it just to get it to move so I can open the door. Other than this problem everything else is fine.

Jean F  |  Online Move In 
Évaluation :
1

Seeing how I'm a previous customer at my storage facility prior to uhaul buying it n taking over I should've bn locked into my current rate! It went up over 50 %! IM NOT A HAPPY CUSTOMER! Service and rates suck!'

CATHERINE G  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JONI L  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

SHERRI N  |  Premières impressions 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BAILEE P  |  Expérience générale 
Évaluation :
5

Nicki and Ronald were both friendly and very helpful. They both made sure my situation was handled properly.

TAYLOR D  |  Premières impressions 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ADAM K  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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