Very easy, quick and efficient. I was able to have 2 units and a truck in 10 minutes. They were great
Évaluations des clients U-Haul Storage of Wilkes-Barre
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de U-Haul Storage of Wilkes-Barre
GREAT STAFF!, Always ready to assist with any situation or answer any questions at any time. Was There when I needed them.
The person at the desk was short and gave me 2 units that had people stuff. It was like she could careless I felt like I should spend my money elsewhere
Very happy with the facility. I would like to let you know about one of your employee’s Brian who works in the Mundy drive location. He should be commended for his exceptional customer service skills
Everything and everyone was great!!!
The staff were all incredibly awesome and friendly.
Very helpful and explained everything so I wouldn’t be ripped off like I was before
i rented a space to store my RV. there are NO cameras watching the rv's. the only thing NOT in lockers..no way.. i month and done...
Staff were very professional and knew what they were doing. Especially since I had to scramble from a 10*20 unit to 2 units size 10*30. Ashley was great and so we're the others at the end before close
Staff was always willing to help - lot was always clean & cleared. All my items were well protected from weather. Would use again!
My particular unit door looks as if someone previously tried to break in. Handles and door bint and difficult to initially open. Can't understand why that wasnt fixed prior to renting.
they guy was helpful and nice. He went over everything in a timely manner
They set me nice and was very kind and understanding when I needed a place to park my boat
Good job knowledgeable fast easy
The only thing I disagree with is no prorating. I should have gotten some of my monthly rent back.
Over the past couple years that we had the unit we had numerous billing issues that were always on uhauls end, staff was rude at times and clueless.
The staff were always courteous , Ashley thx for all ur help and Brian
Good service and good price.
It started out rough but as soon as we caught the problems The staff in W-B made it right and when the tornado hit W-B staff let me know the next day my locker didn't get damaged. Thank you all Pete
My first time renting a storage space, the WB team made it painless. I reserved online and was able to pay at the mundy st office. Staff was polite, professional & answered all my questions.
Manager was hard to get in touch with. Had difficult time with payments at one point and manager couldn't care less. Would not make payment arrangements. Will not recommend u haul for storage.
Had a problem receiving payment i check out early and never got the money back
I love you Uhaul
Awesome easy to use and responsive service
I gave staff a "yes'' on friendly but that is a borderline call. People at counter could be friendlier.
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