Évaluations des clients U-Haul Storage of Wilkes-Barre

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage of Wilkes-Barre

Cote générale :
Eric O. | First Impressions |
Évaluation :

Very easy, quick and efficient. I was able to have 2 units and a truck in 10 minutes. They were great

STANLEY D. | Overall Experience |
Évaluation :

GREAT STAFF!, Always ready to assist with any situation or answer any questions at any time. Was There when I needed them.

Shanene S. | First Impressions |
Évaluation :

The person at the desk was short and gave me 2 units that had people stuff. It was like she could careless I felt like I should spend my money elsewhere

anthony a. | Overall Experience |
Évaluation :

Very happy with the facility. I would like to let you know about one of your employee’s Brian who works in the Mundy drive location. He should be commended for his exceptional customer service skills

Kimbery B. | Overall Experience |
Évaluation :

Everything and everyone was great!!!

William C. | Overall Experience |
Évaluation :

The staff were all incredibly awesome and friendly.

Michael H. | First Impressions |
Évaluation :

Very helpful and explained everything so I wouldn’t be ripped off like I was before

donny s. | Overall Experience |
Évaluation :

i rented a space to store my RV. there are NO cameras watching the rv's. the only thing NOT in lockers..no way.. i month and done...

kevin c. | First Impressions |
Évaluation :

Staff were very professional and knew what they were doing. Especially since I had to scramble from a 10*20 unit to 2 units size 10*30. Ashley was great and so we're the others at the end before close

amy jo d. | Overall Experience |
Évaluation :

Staff was always willing to help - lot was always clean & cleared. All my items were well protected from weather. Would use again!

Latasha W. | First Impressions |
Évaluation :

My particular unit door looks as if someone previously tried to break in. Handles and door bint and difficult to initially open. Can't understand why that wasnt fixed prior to renting.

kevin d. | First Impressions |
Évaluation :

they guy was helpful and nice. He went over everything in a timely manner

michael l. | First Impressions |
Évaluation :

They set me nice and was very kind and understanding when I needed a place to park my boat

raheen f. | First Impressions |
Évaluation :

Good job knowledgeable fast easy

michael m. | Overall Experience |
Évaluation :

Great facility

Jim O. | Overall Experience |
Évaluation :

The only thing I disagree with is no prorating. I should have gotten some of my monthly rent back.

JULENA H. | Overall Experience |
Évaluation :

Over the past couple years that we had the unit we had numerous billing issues that were always on uhauls end, staff was rude at times and clueless.

nelly k. | Overall Experience |
Évaluation :

The staff were always courteous , Ashley thx for all ur help and Brian

Aaron A. | First Impressions |
Évaluation :

Great

mohamed k. | Overall Experience |
Évaluation :

Good service and good price.

DARYL B. | Overall Experience |
Évaluation :

Great

peter b. | Overall Experience |
Évaluation :

It started out rough but as soon as we caught the problems The staff in W-B made it right and when the tornado hit W-B staff let me know the next day my locker didn't get damaged. Thank you all Pete

amy jo d. | Réservation |
Évaluation :

My first time renting a storage space, the WB team made it painless. I reserved online and was able to pay at the mundy st office. Staff was polite, professional & answered all my questions.

ALAN P. | Overall Experience |
Évaluation :

Manager was hard to get in touch with. Had difficult time with payments at one point and manager couldn't care less. Would not make payment arrangements. Will not recommend u haul for storage.

Fernando B. | Overall Experience |
Évaluation :

Had a problem receiving payment i check out early and never got the money back

filippo c. | Overall Experience |
Évaluation :

I love you Uhaul

AMANDA M. | Overall Experience |
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Awesome easy to use and responsive service

paul g. | Overall Experience |
Évaluation :

I gave staff a "yes'' on friendly but that is a borderline call. People at counter could be friendlier.

usn e. | Overall Experience |
Évaluation :

Great staff

Non reviews have been submitted for this location.

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