Évaluations des clients U-Haul Storage Voss Rd at Westheimer

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de U-Haul Storage Voss Rd at Westheimer

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Tulashi N. le

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The staff member was calm, helpful and understanding of my situation. He made a hectic move a little less stressful by working with me on my last minute changes and avoiding charges. Really happy with the service!

Rhonda V. le

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great customer service!

Jonathan S. le

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Le client n'a pas laissé de commentaire.

Keesha G. le

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Horrible customer service and overcharged for expenses.

Manuel G. le

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Le client n'a pas laissé de commentaire.

Ahmed F. le

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Le client n'a pas laissé de commentaire.

Anthony L. le

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Excellent customer service inside the location. The people working on the online app approval side need Jesus... they suck like Monday morning. Thanks again I’ll be using this location for all my U-Haul needs.

Tammy S. le

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No comment all I can say is horrible horrible horrible!!!!!!!!!!!!!!

athena O. le

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Everything was perfect! Great customer service!

berj G. le

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Excellent service all around.

Beverly A. le

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Le client n'a pas laissé de commentaire.

David S. le

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Fix her payment system. It updated incorrectly.

Sandra R. le

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Staff at this uhale location was so professional in handling matters, the facility is clean and well kept . miss Diana work so hard to ensure every thing run in order, i would recommend any one here.

Alisa D. le

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Predetory behavior by employee taking my photo in the store without asking me. Said it was corporate policy after the fact when I asked. when I called corporate customer service they said it was not part of their policy for in person rentals. Also the lady returning when i was picking up said she didnt have anyone have to take her picture in the store, just of her drivers license. Leaves a bad taste, if it is not corporate policy and the photo is not in my account what was the purpose and what is it being used for. very invasive. Also, I reserved online for specific time, do not understand why van wasn't ready at agreed on time or why it took ~15min to check in before the guy even went to go get the van. When returning also had to move the guy along as he was just sitting in the van on his phone and was startled when I came to check what was taking so long.

Stephanie R. le

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I was grossed out by the level of uncleanliness of the Ready To Go Boxes. I rented a dozen of them and each of them contained previous user’s hair, dirt, grime, residue. It was disgusting. Please allow me to offer a suggestion for improvement- clean the Ready To Go Boxes between clients. Even if just hosing them down. I, personally, don’t want to pack my beloved belongings into a box with stray strangers’ hair, dirt and remnants. It was so bad that I clorox wiped the entire inside of the Ready To Go Box and still put newspaper at the bottom of each box before putting my cherishables into them. I would recommend everyone inspect the Ready To Go Boxes individually before taking them. They were all stacked as a unit when I received them. When I got home is when the horror unfolded.

Ona S. le

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Le client n'a pas laissé de commentaire.

Ankita B. le

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Le client n'a pas laissé de commentaire.

George M. le

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Le client n'a pas laissé de commentaire.

Susan S. le

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Le client n'a pas laissé de commentaire.

Crystal C. le

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Nothing great experience

Pablo H. le

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Amazing Service!

Linda R. le

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Le client n'a pas laissé de commentaire.

Jessica T. le

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The rate per mile should be lower or have free miles or a certain distance or in town

Bobby A. le

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Le client n'a pas laissé de commentaire.

enia Q. le

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Me atendieron exelente

Beverly G. le

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Very helpful. Wish they could have accepted the trailer I rented for traveling. This location only deal with very limited truck rental.

boyd S. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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Le client n'a pas laissé de commentaire.

Dakarai M. le

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Le client n'a pas laissé de commentaire.

Ivory D. le

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Very good

ami M. le

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Very friendly staff !

Keevon C. le

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Courteous customer service with a 😃.

MICHAEL Z. le

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Fixed all the problems created by sister u-haul business at Westpark.

Adrian O. le

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William was a great help to us Got us to our storage with the quickness And asked if we needed anything else William your the MAN!!

Don H. le

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The staff was very friendly and helped me with all my needs

jane t S. le

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Terrific service...the manager was professional, courteous and knowledgeable. Great experience.

Concepcion D. le

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I would defenitely use Uhaul again in the future. Though prices are a bit high for the smallest unit, other than that A ok.

Albert V. le

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Thank you

Winder C. le

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Excelent

tony g. le

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Staff was very friendly and professional,

Dileepkumar M. le

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Diane and Larry are absolutely great to work with. I highly recommend this location because of them. I've used this location many times over the past few years and will continue to do so.

rebecca L. le

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The staff couldn't be better. They are friendly, eager to help and just nice people. Thank you!

tammy r. le

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Awesome Love y'all

Joe K. le

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The Sunday staff does not communicate with Diane or ....... Diane doesn’t communicate with the Sunday staff. Either way...... makes a very bad last impression. Sunday staff was very helpful

Nancy S. le

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Very satisfied

heather k. le

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Good servic

WILLIAM C. le

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Everyone at this facility was very knowledgeable, professional and friendly. When the time comes to use a storage facility again it will be at this location. Thank you!

deane f. le

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monthly rent seems a little high.

Ada B. le

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Great storage with affordable rates. A nice, clean and secure facility. Mrs Diana gives excellent customer service. Employees are very helpful. I definitely recommend this place.

Gabriel A. le

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Pleased with the service!

Michael B. le

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Great overall experience. Staff was friendly and helpful.