Easy transaction with very friendly , helpful staff. Vehicle was in excellent condition. Would definitely recommend using U-Haul to others.Lance I.
Customer Reviews for Ulock Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Nanaimo, BC V9T2H3
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - dim : 10h am à 4h pm
Heures d'ouverture spéciales
- 11/11/2021: Fermé
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Stephen S.
Lovely customer service!!!Sandra V.
Le client n'a pas laissé de commentaire.Terence C.
Le client n'a pas laissé de commentaire.Timothy H.
Le client n'a pas laissé de commentaire.Caitlin H.
It was all good. No complaints at all. Staff was great at this location. Merci.Douglas K.
Le client n'a pas laissé de commentaire.David B.
It took half an hour to rent a dolly They had to phone my father for a contact I was renting a dolly for 7 dollars a day on a major credit card from a major Canadian bank I wasn't renting the crown jewelsStephen B.
Nice truck and it helped me to move my whole stuff really appreciateMunish M.
Le client n'a pas laissé de commentaire.Andrew R.
Le client n'a pas laissé de commentaire.Ross D.
Friendliest and most helpful staff I've ever come across at u haulKimberley K.
Staff were friendly and helpful.John M.
Le client n'a pas laissé de commentaire.Shaunee J.
Le client n'a pas laissé de commentaire.Susan T.
Confirmed booking was a joke...there was NO truck despite confirmation guarantee. Put us in terrible spot with 2 disabled adults move and no truck. Jon at the site was excellent and is to be congratulated on his excellent service and solving the crisis. Hard to recommend a firm that double/triple books trucks and leaves customers stranded. BobTerry T.
Le client n'a pas laissé de commentaire.Olivier V.
Nanaimo mini storage is the best. We rented from 2 other locations this week and it was extremely disappointing. The price today was triple the rate of renting on Thursday. The staff were not friendly or accommodating. I will never rent from another location again. It's worth the extra kms to go to Nanaimo Mini Storage.David B.
Great service and lovely team. Super clean truck. WAAAY above our expectations. We'll be baclean!Brent H.
Efficient quick turn around. Staff good to deal with. Will use U-haul again.Praveen C.
Le client n'a pas laissé de commentaire.James U.
Le client n'a pas laissé de commentaire.Jeffrey M.
Friendly staff . Van was ready , clean and well maintained. Just the right size for our move.Peter C.
Le client n'a pas laissé de commentaire.ANN H.
Le client n'a pas laissé de commentaire.Ahmad A.
Not a thingtracy B.
Le client n'a pas laissé de commentaire.Stephen S.
Le client n'a pas laissé de commentaire.Harman Deep S.
Le client n'a pas laissé de commentaire.Andrew B.
Le client n'a pas laissé de commentaire.Penny N.
Ladies were fantastic! The clean rental truck was waiting for me and it took very minimal time to sign it out and back in. Great place to go for a rental.Jonathan C.
All good especially since I needed a truck ASAP and you had what I needed. When I needed to extend my contract for another 24 hours, they were able to get me a smaller truck but it was all we needed and we drove out relieved.Penny N.
Great service!Manuel M.
Le client n'a pas laissé de commentaire.Wayne B.
Le client n'a pas laissé de commentaire.Jaime H.
Very helpful and friendlyJeremy M.
Please update the address of the uhaul dealer located at 2180 South Wellington, Nanaimo. On the website it says "2180 S Wellington" and is so easily mixed up with the uhaul located at 4388 Wellington for many customers.Ryan W.
You should make vehicle maintenance more of a prioritySteven A.
Friendly and Courteous staff.Alois V.
Le client n'a pas laissé de commentaire.DAVID S.
Le client n'a pas laissé de commentaire.Richard G.
Le client n'a pas laissé de commentaire.Dean B.
Le client n'a pas laissé de commentaire.Matthew L.
Le client n'a pas laissé de commentaire.Christopher W.
Le client n'a pas laissé de commentaire.Cynthia G.
Le client n'a pas laissé de commentaire.Kissel R.
Le client n'a pas laissé de commentaire.Walter C.
Le client n'a pas laissé de commentaire.Gregory B.
Le client n'a pas laissé de commentaire.Dave B.
Customer service was outstanding!Caulyne G.
Le client n'a pas laissé de commentaire.Michael H.
All was good, pick-up and return.Ken W.
Not much It was s pleasant experienceRonald S.
Very friendly and efficient service :)Donna S.
Good fast service, will use againKordell B.
Le client n'a pas laissé de commentaire.Darren P.
I was quite surprised that the location was required to call a contact of mine to confirm who I was when I came in with a valid major credit card and plenty of ID. Not to mention, I am over the age of 25 so can rent a vehicle on my own and have successfully done so in the past (even from U-Haul).Tracy L.
truck rented had stiff padlock, needs to be easier to unlock and close or replace with new oneLuis S.
Everything was perfect! Very easy to book and return my rental. U-Lock in Nanaimo was great! ThanksSARAH R.
Le client n'a pas laissé de commentaire.Kolbert A.
Great ServiceAmandeep T.
Le client n'a pas laissé de commentaire.Thomas H.
Le client n'a pas laissé de commentaire.Christopher O.
It was easy to get the vehicle and they followed strict covid 19 protocols. Excellent service fast Pick up and drop off.gabriel R.
Le client n'a pas laissé de commentaire.Rodger H.
Le client n'a pas laissé de commentaire.Seong C.
Upbeat, positive and helpful staff.Laura L.
Excellent service à la clientèlegagandeep S.
Great customer service, knowledgeable and friendly!Heather O.
nothing your service is awesomeJohn B.
Excellent, personable service.Laura L.
The staff at this location are amazing, all of them! Special thanks to Shakiya, very personable and explains well!Munj S.
Although I arrived at 9:45 am I didn't leave until 10:25 am and I was the only one there because of Computer Glitches and training of a new Employees. I had to go through my info twice and then they just said we'll treat You as a walk in and you can just Go. When I got Back to pay they hadn't informed me That there was a higher mileage Rate On Friday. Had I known I would have moved on Thursday. Also, when a couple Came while I was Still there they weren't very welcoming to them either. I won't go back. I had a much more Pleasant and organized experience several weeks before at Budget rentals.Caroline A.
The steering was really hard to do and the belts made a wining soundPATRICIA B.
Perfect in every way...very professional staffThomas M.
I always have a good experience with this locationJeffrey M.
Le client n'a pas laissé de commentaire.Elena B.
Make it easier for the staff in negotiating the system for one way rentals. i.e. I think they had to work hard to locate a vehicle that could go one way and be picked up outside the normal working hours. Excellent staff.Kevin O.
Service was great, truck was clean and everything well organized. BUT... the driving of the truck was not good, the steering wheel was not "tight" (not sure how to translate that) making the drive NOT comfortable at all. Overall it did work OK for the short time I needed the truck for, and the service was incredible, so I am happy with the end result.Renato D.
I have always received excellent service at this U-Haul location and this time was again perfect, thank you to the staff and your Company for this. I will see you again shortly. Take Care.Victor B.
Great service and rates built to suit specific needs. Vehicle was newer and well maintained. Pleased to do business here and will be back.Neal M.
The whole experience was flawless. Thank you for making this so easy!! We would definitely use UHaul again and recommend your business to others. Also the reason we chose UHaul was your website. It had all the information I needed to make an informed choice and I followed up by booking by phoneJames A.
It was just nice to have friendly and well informed staff.Georgia H.
Nothing to improve, excellent service all-around...thanks!Akbal M.
Service was great and the man I dealt with was very helpful. Truck ran well. No suggestions. Will recommend this location. MerciThomas P.
Quick, friendly service.Blaine W.
First time customer. Surprised that the experience went as smooth as it did.Allan L.
Le client n'a pas laissé de commentaire.Laura L.
Great location, very proffesional personnel! Fast and smooth procedure, I would use this location every time! Merci!Bardhyl S.
Le client n'a pas laissé de commentaire.Jaz-Lyn H.
I just checked my receipt, and there seems to be a 5 $credit card charge? I don't understand what this is or why it wasn't explained to me.Karlene B.
Best uhaul location ever. Neat, clean and professional. Great service.Robert W.
Was nice having a pleasant easy going place to deal with unlike errington location in past trying to rip off customer, highly recommend midislandRyan M.
nothing. keep doing what you're doingSean M.
Don't change a thing!Donald H.
Le client n'a pas laissé de commentaire.DANIEL L.
Le service a été excellent. Great staff and equipment. Can't get any better.William W.