Le client n'a pas laissé de commentaire.Jamal Y.
Customer Reviews for Ultimate Storage
(U-Haul Neighborhood Dealer)
Pour nous contacter
Nashville, TN 37217
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 5h pm
- Dim : 9h am à 12h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.FLOR S.
Le client n'a pas laissé de commentaire.BAILEY B.
Le client n'a pas laissé de commentaire.Raul M.
There was a need to change who would be picking up the U-Haul truck. The change was easily done thanks to the gentleman @ the store! Merci!ANDREW G.
Le client n'a pas laissé de commentaire.Gary M. | Expérience générale
We were running late and were so thankful for the willingness to wait on us to get there before you closed to get our truck!John P.
The truck was nasty and smell was full of smoke. There was trash left in the truck and was not clean when we picked up to use. My truck size was changed from 15" truck to a 10" truck without my knowledge and I had to make several trips in order to move my things.Sapulvada T.
Don't change a thing. Service was excellent.Terry B.
Le client n'a pas laissé de commentaire.Wudnesh D.
Le client n'a pas laissé de commentaire.Belinda H. | Expérience générale
The remainder didn't return to my car....TROY A.
It was relatively clean.Krissy H.
Le client n'a pas laissé de commentaire.AHMED A.
Le client n'a pas laissé de commentaire.ADETUNJI M.
Le client n'a pas laissé de commentaire.Adeyemi A.
I rented a motorcycle trailer . I have a vary expensive custom Harley . But when riding up the ramp the end ware trailer and ramp are hinged my brake line was damaged under the frame of bike . There are other marks on trailer from this happening to of bikes being loaded. I should the customer service this isue . Received the estimate for repairs 415,89 . Please look into this design flaw .Brad D.
This location rents to unlicensed drivers that do not know how to drive 26 foot trucks. Be careful of Uhaul trucks on the road. They rented to a customer allowing her to use her daughter's license on file. My vehicle was parked and hit by the unlicensed driver who was driving the truck and Uhaul is failing to accept responsibility in its negligence. Time to contact an attorney.Biffany W.
Le client n'a pas laissé de commentaire.carlos O.
Le client n'a pas laissé de commentaire.Jason S.
Le client n'a pas laissé de commentaire.Shontell O.
Le client n'a pas laissé de commentaire.EMIL G.
Staff was extremely helpful and friendly. I appreciate all the support and communication we had with them and if I need a storage again, I'll definitely go to this one.Leslie P. | Expérience générale
Nothing. Staff was amazing.Jennifer F.
Le client n'a pas laissé de commentaire.Levi M.
Le client n'a pas laissé de commentaire.Jamal Y.
Le client n'a pas laissé de commentaire.hany G.
Le client n'a pas laissé de commentaire.sylive N.
Le client n'a pas laissé de commentaire.Annalisa B.
Le client n'a pas laissé de commentaire.Adriana V.
Not overcharge and charge people's card without permissionBree B.
Le client n'a pas laissé de commentaire.bernice G.
Le client n'a pas laissé de commentaire.MICHAEL R.
Quick and efficient but overestimated fuelDaniel M.
Le client n'a pas laissé de commentaire.Tarama C.
Better signageCaleb W.
Have more appliance dollys available. Other than that it was quick and easy!Stephanie A.
The interior of the truck smelled like a used baby diaper. I had to clean the cab myself as the smell was unbearable.William R.
Le client n'a pas laissé de commentaire.Willie S.
I did not receive a final receipt emailDALE C.
They was very nice to meMarlo G.
Le client n'a pas laissé de commentaire.Maegen H.
Le client n'a pas laissé de commentaire.Brianna T.
Le client n'a pas laissé de commentaire.Mark C.
Le client n'a pas laissé de commentaire.esaa A.
Le client n'a pas laissé de commentaire.JONATHAN P.
Le client n'a pas laissé de commentaire.Katrina B.
The manager was very nice and helpful while I dropped off my rental and kindly offered me a place to sit while waiting for my ride to pick me up. I would definitely rent from this location again if needed.Rowan G.
Maybe do a safety check before renting to customers. Make sure the truck is clean. Make sure everything is in working order. Terrible experienceLee G.
I would like and easy to use app.TIFFENY C.
Le client n'a pas laissé de commentaire.George R.
Le client n'a pas laissé de commentaire.JEFFREY R.
The uhaul area was behind the storage building and behind a fence. It was not inviting and was a little confusing. However, the man who helped me was very nice.Janice B.
Le client n'a pas laissé de commentaire.GARY V.
Le client n'a pas laissé de commentaire.Thomas P.
Le client n'a pas laissé de commentaire.jon J.
Yall did greatDiego D.
Service à la clientèleUlysses S.
There is nothing you need to do to improve on the service you all provided. It was quick friendly and professional. I really appreciate that you had multiple trucks to choose from and I was not told to try a different location or schedule for another day! I had that happen before at a different location. You guys are top notch . P Johnson Happy CustomerPAULA J.
Le client n'a pas laissé de commentaire.Plamen I.
Le client n'a pas laissé de commentaire.Jeffrey M.
Le client n'a pas laissé de commentaire.Karen T.
Friendly quick serviceCARL H.
Le client n'a pas laissé de commentaire.Jennifer W.
Dropped after hours. Didn't engage with office staff. Dropbox was readily available and my total cost was tallied the next morning.Marc U.
Le client n'a pas laissé de commentaire.DONALD T.
The changes I needed to make where pleasantly accommodated.J K.
I reserved the van with 3 weeks previous notice. I was not a walk-in, wanting a rental van at the last moment. This U-haul office is difficult to locate. The office entrance is not in the front with a storefront. The office entrance is in the back of the store. The cargo van was dirty. Previous expired contracts were in the van. Boxes from previous rentals were in the van. One box still had contents from a previous rental. The windshield was cracked and coated with many miles of bug juice from previous rentals. No invoice was available. The agent said he emailed my invoice to my computer. A day later, the invoice still has not arrived.to my computer. To your credit, I can say the van was in good mechanical condition with 29 505 miles. I returned the van with 29 540 miles. If anyone reads this message, please send the invoice to my email address (listed on the contract). Regards, Larry Bachus.Larry B.
Terrible experience! I am being overcharged. Rude customer service. Agent refuses to read me charge details. Disconnected call. Please listen to recording. Uhail should be embarrassed.Shante S.
Le client n'a pas laissé de commentaire.Ge Z.
Le client n'a pas laissé de commentaire.Ishak I.
It was difficult to determine where the office was as it was behind another building. A sign pointing the way would be helpful.James K.
The location is on a very steep hill which I was scared the truck would not make it up due to the engine light. But the gentlemen was pleasant, quick and ensured everything was okay! No issues with the drop off point.Jessica T.
Le client n'a pas laissé de commentaire.Chris H.
Le client n'a pas laissé de commentaire.Lance C.
TRUCK was an EXCELLENT drive from Nashville to Houston!Jeffrey C.
Le client n'a pas laissé de commentaire.Kristen G.
Keep up the good workTheodore D.
I was sent to this location not close to my house at all . I was quoted a price and a particular size truck that I didn't get because they didn't have neither size got the smallest truck on lot for 19 only to find I out I paid more for a smaller truck then the 20 inch that was BS I was told I wouldn't be charged any extra I was only moving 0,6 miles from the distinction which was only a total I used of 4 miles they added 23 miles to my total I would never do business with them ever again !!!!!!!Latoya P.
Le client n'a pas laissé de commentaire.Tiffany R.
Trash from previous user inside cab, smelled like marijuana and tank was on fumes when we got it. No gas needle registration at all. Barely made it to a gas station a few blocks away-engine was knocking something fierceâ€¦.which stopped when we put gas in it. Can I recommend this location? Yes because some people these things don't matter to. Yes because he had vehicle we needed when our other pick up location cancelled 2 hours before our pick up time and sent an emailâ€"-no call or text. I check email once a day at best, seems like a cancellation could warrant a robo callLarry L.
Le client n'a pas laissé de commentaire.Milad B.
Le client n'a pas laissé de commentaire.michael M.
Le client n'a pas laissé de commentaire.Anthony B.
Le client n'a pas laissé de commentaire.NABIL Y.
Le client n'a pas laissé de commentaire.Sameh L.
Le client n'a pas laissé de commentaire.James T.
Le client n'a pas laissé de commentaire.David J.
Le client n'a pas laissé de commentaire.Chris E.
Le client n'a pas laissé de commentaire.Ladana L.
Le client n'a pas laissé de commentaire.Mina S.
Everything is great as they arejames K.
Le client n'a pas laissé de commentaire.Mina M.
This was not the location that I would have wanted to pick up a truck. My original request was confirmed in Murfreesboro but prior to picking up the truck, I was told it was no longer available. This was 40 minutes out of my way in a bad location that was difficult to find since the signage was bad. Office was basically a small room and a desk. Person was ok but not cooperative with supply the right size truck.Marlisa N.
The pickup location was not what I had specified (Elysian Fields) and seemingly changed the morning of. No one was there at the Bell Road pickup when I arrived. There were only five blankets available of the one pack of dozen I asked for (not sure what the other 3 people did if they asked for some) I had to wait in the rain until someone showed up an hour late.Riley W.
Le client n'a pas laissé de commentaire.Stacy M.
Le client n'a pas laissé de commentaire.Romany A.
Le client n'a pas laissé de commentaire.GWENDOLYN H.
Again it was done online the the process was too time consuming.Edward G.
Le client n'a pas laissé de commentaire.ATEF F.
Le client n'a pas laissé de commentaire.Magdy H.
Le client n'a pas laissé de commentaire.Saad A.
Thought we would o let need storage for a month or 2. Ended up staying for 7 months. Fair price for the facility rented. Manager Zachariah very helpful and accommodating.kirk l. | Expérience générale
Le client n'a pas laissé de commentaire.Petra D. | Expérience générale
The storage facility is older but gets the job done. The gentleman assisting us was a godsend. Our move was difficult and I had been 2 days without sleep when I opened the unit. We were pressed for time. Zachariah was pleasant, kind, patient, and understanding. I sent a young family member to pay the bill and she was so impressed, she asked me if he had ason. He is truly a nice person. He is an asset to his company. Merci.Tamilya L W. | Expérience générale
Zach is the best!John H. | Expérience générale
Zack was awesome and very helpful . Great experience and outside of facility was pretty run down so bad first impression and was quickly changed As inside was very clean and well maintained . Office was also neat and orderlyJoseph R. | Expérience générale
Le client n'a pas laissé de commentaire.Jean M. | Expérience générale
Le client n'a pas laissé de commentaire.Ronald A. | Expérience générale
Mr. Zack does a great jobJERRY J. | Expérience générale
Moved in second week in whole complet storage complex burned down I didn't get the insurance I pray that thay pay I had over 15 to 16 dollars worth of do equipmentboston h. | Expérience générale
This storage building had a fire. I wad told my stuff was fine. Nothing was fine. I lost my queen size bed, Clothes and other non replacable items. My daughter was so distraught to lose things.Janet A. | Expérience générale
I found the office staff very efficient & friendly the facility was clean &safeREBECCA R. | Expérience générale
Place has no power.DANIEL E. | Réservation
No one contact me when my Storage caught firetoya f. | Réservation
Molded furniture; rats in the units and in my stuff. Thousands of dollars were destroyed and the man in the office laughed as if it was funny and walked off! I would NOT recommend this place.Eric M. | Expérience générale
noneDANIEL E. | Réservation
The facility is kind of in a bad area and not really well taken care of. I didn't need much and I was on a time crunch so I left my things there.MYEAR J. | Réservation
It was a easy transition and moveMikiah D. | Réservation
I get good service at this storageNASR A. | Expérience générale
the storage facility is adequate.Privacy R. | Premières impressions
Cancelled storagePrivacy R. | Premières impressions
It was nothing personal about the location or business, we just decided to use a facility closer to the town we are moving to.Privacy R. | Premières impressions
Very good facitlity. Just ended up choosing one closer to home.Privacy R. | Premières impressions
The owner was very polite and accommodated our need to change the size of our reservation.Privacy R. | Premières impressions
Very confusing and uninviting.Place looks questionable and I was hesitant to store my things here. Wanted to find somewhere else but had no choicePrivacy R. | Premières impressions
The storage facility manager was fantastic to work with even though I was unable to utilize his facility for my storage needs he was excellent to work with.Privacy R. | Premières impressions
Clean units. Slight dust in building but nothing unbearable. Great service. Looking forward to utilizing this storage facility.JAMES D. | Premières impressions
Very good service, cheap pricesPrivacy R. | Premières impressions
Easy online reservation process. Ultimately decided to go a different route and canceled the reservation, but I have no issues with this location and would recommend them to othersPrivacy R. | Premières impressions
It was hard scheduling via phone. So I scheduled online but wasn`t sure about details. Would`ve been nice to have someone on the phones who could understand me/who i could understand.Privacy R. | Premières impressions
The place is dirty, the outside of the premises look like a junk yard. Location is inconvenient for loading and unloading. Storage place does not look safe enough to store belongings.Privacy R. | Premières impressions
Did not utilize the storage space, but making the reservations were easy.Privacy R. | Premières impressions
Good servicePrivacy R. | Premières impressions
This facility was in a very difficult location to access and was extremely run down. We ended up going with a more expensive unit with another company because we didn`t feel safe at this facility.Privacy R. | Premières impressions
Everything went good. He even showed me the unit to make sure that was the size that I needed. But I didn`t know that locks wasn`t provided.Privacy R. | Premières impressions
I ended up not using this facility. I found somewhere cheaper and closer to home.Privacy R. | Premières impressions
Even though I didn`t end up needing the storage facility. The staff were great at keeping in touch to make sure that I had everything lined up for my move.Privacy R. | Premières impressions
Customer Service was awesome. Location looked a little sketchy but it was very clean and the unit was the perfect size.Privacy R. | Premières impressions
Great rates, and fantastic service! Ronell was so kind and thorough. Je les recommanderais à n'importe qui.Privacy R. | Premières impressions
This facility`s surroundings did not look safe. I cancelled my reservation. Please refund any money you have taken from my account.Privacy R. | Premières impressions
N/aYOLANDA R. | Premières impressions
N/aPrivacy R. | Premières impressions
N/aPrivacy R. | Premières impressions
BienPrivacy R. | Premières impressions
Zack was very friendly, helpful and professional. I am very happy with my experience at Ultimate Storage.Privacy R. | Premières impressions
U-Haul did not have a space available to suit my needs. I placed a reservation just in case. I was able to find an alternative so did rent the space I reserved.Privacy R. | Premières impressions
I did not end up needing it. A friend offered her basementPrivacy R. | Premières impressions
Very courteous, easy check in process.TRACY A. | Premières impressions