Customer Reviews for Ultimate Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ultimate Storage

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Wassim A.
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Customer did not leave a comment.

reda Y.
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Customer did not leave a comment.

Maged I.
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Customer did not leave a comment.

Malix F.
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The service was great!

Mie B.
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Customer did not leave a comment.

Amrit T.
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Nice service by the gentleman.

Dawn W.
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Customer did not leave a comment.

Joseph Z.
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The manager was very helpful with everything that day and despite the troublesome times, he worked very hard to ensure both of our safety when we were doing the paperwork and loading up the trailer. This was truly a pleasant experience.

Christopher R.
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Customer did not leave a comment.

marcus H.
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Customer did not leave a comment.

Melissa R.
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Zach is always kind and very good at what he does. He is fast and very accommodating. I only wish there was more parking and space to drive.

Pamela T.
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The truck was a new truck there were damage on the outside of truck that was there previously. I called him after I got your message telling me to check truck for damage. I called him and he told me not to come back. That I had purchased insurance on it. I called customer service and took pictures of trucks damage just in case. To cover myself legally. The lady said she noted it on my order contract.

Ashley Evette S.
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Customer did not leave a comment.

Lasheika A.
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Truck cut off while heading back and check light was on. The ramp was broken which chaises a hard time pulling out and in while moving.

Lucy M.
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Customer did not leave a comment.

D'Aryian T.
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The Man that operates this Location is awesome! He was very helpful explained everything we needed to know and got us in and out fast. Best uhaul experience ever. His attitude was very outgoing and fun! It was a great experience. It made me feel like i could go back and he would remember me each time . again Great customer service!

Wadeaa D.
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Customer did not leave a comment.

Latrice C.
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Orville H.
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charles P.
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Cartiae P.
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Great maintenance on the truck.

rickey L.
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Customer did not leave a comment.

Tariku H.
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Romany S.
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MAGED F.
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Liza B.
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James S.
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None

Amer G.
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Customer did not leave a comment.

maged R.
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Dustin P.
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Very unprofessional location. The phone number listed for the location is not the one they lost. The equipment “lot” is in a rocky muddy lot not very convenient to get in and out of. And the office is in the back of a hole in the wall “church“

Debra C.
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Customer did not leave a comment.

Cecilia A J.
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Not a thing. Everything went great.

Medhat B.
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Customer did not leave a comment.

Remoon G.
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It was great service thank you

Willie M.
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Customer did not leave a comment.

Amir S.
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Salama R.
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Pishoy T.
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Victor F.
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Joseph B.
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Melvin R.
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I was going to use a trailer for 3 days and when I got to my destination, the pickup fell through. I went to take the trailer back. The guy at the UHaul place was giving me a full refund but because he could not complete the refund in the computer, he called the 800 number. They said he had to charge me something. The UHAUL guy at this location was awesome but the lady in corporate was a bit displeasing. Experience shattered. And of course the survey does not give you more questions about the company.

Nathan N.
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I would like to file a complaint. The gentleman renting the trailer to me picked up the trailer and rammed it into my bumper denting the bumper cover. He laughed and told me not to worry about it. I told him it’s easy to brush it off if he’s not the one paying for the truck and he again said it was nothing. When we finished booking the trailer and checking lights I asked if we were going to discuss how he damaged my vehicle and he smirked and said, you got the u-haul Insurance, file a claim with them. He turned and walked in while I was still trying to talk. Highly dissatisfied.

Fady T.
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Customer did not leave a comment.

David M.
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Very muddy and Rocky area now where the trailer was kept.

Reda S.
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Customer did not leave a comment.

Joseph K.
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Great service.

Pedro T.
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Customer did not leave a comment.

Stephanie F.
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Customer did not leave a comment.

Gamal N.
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Randy J.
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Niveen M.
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Seifu T.
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Customer did not leave a comment.

Alferdo S.
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The people still working hire is nice an fast service helping to choose the best option

Shirley M.
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Customer did not leave a comment.

Morgan K.
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Robbi G.
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melaku C.
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Very good thank you.

Magdi Y.
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Customer did not leave a comment.

Chinetta S.
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Avllon S.
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Not ask for information twice if you ask for my card online then you shouldn’t ask again if i uploaded my license why ask for it again

Sheila N.
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The truck was in a muddy lot among wrecked cars in a junkyard. I wasn’t sure how I was going to be able to get it out for the Truck Share. But the guy who worked there offered to drive it out, which was especially good since there were huge potholes in the paved part from the muddy field. My first experience driving the large truck was then down a very steep hill toward a busy road. If this had been my very first time driving such a large vehicle, I would have been terrified.

Seefean M.
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He was super nice and helpful gentleman.

Anteneh F.
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Customer did not leave a comment.

NEK L.
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Customer did not leave a comment.

RESHENA B.
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Nativia B.
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SAMOUR N.
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TESFA F.
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John F.
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Jennifer R.
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Timothy S.
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Be honest with your customers about pricing!!! Price was double at location than what you said it was on the computer.

Saad A.
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Customer did not leave a comment.

Magdy Y.
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Mark A.
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I've never met people more focused on customer service. I am delighted with my experience and heartily recommend this site.

Bryan O.
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Customer did not leave a comment.

Peter B.
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Customer did not leave a comment.

Teferi F.
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I think it was unfair to charge me the maximum amount per mileage fee, which I was charged 0.99 per mileage instead of the normal per mileage fee of 0.59 per mile.

Lundi P.
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Thanks

LASHANDA P.
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Customer did not leave a comment.

Barbara K.
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Customer did not leave a comment.

Pierre L.
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David A.
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Gayent M.
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Yu kean T.
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Zachariah was a complete blessing to do business with.

jonathan M.
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The gentleman running this location was very accommodating and friendly in a real ways... He made everything run smoothly and quickly...

Aziz M.
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Customer did not leave a comment.

Peter B.
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Malak I.
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Thomas K.
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Perfect

Jameel A.
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Better explanation on finding the dropbox

Daniel C.
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Customer did not leave a comment.

Magdi Y.
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Customer did not leave a comment.

Donna H.
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Nothing

Anthony E.
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The staff waited for me beyond the Sunday closing time. I do appreciate that

CLAYTON W.
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Great experience, the dude was helpful and thebruck was in great shape. No complaints!

Deloris K.
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Customer did not leave a comment.

fowler M.
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The gentleman here was pleasant and very helpful. He made turning in the trailer easy and quick,

Beter S.
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Customer did not leave a comment.

Rami A.
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Customer did not leave a comment.

Ryan H.
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Customer did not leave a comment.

boston h. | Overall Experience |
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Moved in second week in whole complet storage complex burned down I didn't get the insurance I pray that thay pay I had over 15 to 16.000 dollars worth of do equipment

Janet A. | Overall Experience |
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This storage building had a fire. I wad told my stuff was fine. Nothing was fine. I lost my queen size bed, Clothes and other non replacable items. My daughter was so distraught to lose things.

REBECCA R. | Overall Experience |
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I found the office staff very efficient & friendly the facility was clean &safe

DANIEL E. | Reservation |
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Place has no power.

toya f. | Reservation |
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No one contact me when my Storage caught fire

Eric M. | Overall Experience |
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Molded furniture; rats in the units and in my stuff. Thousands of dollars were destroyed and the man in the office laughed as if it was funny and walked off! I would NOT recommend this place.

DANIEL E. | Reservation |
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none

MYEAR J. | Reservation |
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The facility is kind of in a bad area and not really well taken care of. I didn’t need much and I was on a time crunch so I left my things there.

Mikiah D. | Reservation |
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It was a easy transition and move

NASR A. | Overall Experience |
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I get good service at this storage

JAMES D. | First Impressions |
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Clean units. Slight dust in building but nothing unbearable. Great service. Looking forward to utilizing this storage facility.

YOLANDA R. | First Impressions |
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N/a

TRACY A. | First Impressions |
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Very courteous, easy check in process.

No reviews have been submitted for this location.

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