Le client n'a pas laissé de commentaire.Charles W.
Customer Reviews for Union Rental
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Had the absolute worst experience! Tried to do a pick up truck option as my location was closed and was following the video sent to me and did not work. Called the number I was given and I said I didn't have the video (they had the resend it cause I didn't receive it at first) and I could hear an older gentleman clearly irritated in the background saying I did get it. Nope. I didn't. Go on to say that the video is not the same as what I'm looking at. Clearly talking with a girl that seems to be fairly new on speaker phone - the older man keeps repeatedly talking very stern and down to me â€œMAME you have the videoâ€ and on and on. The girl proceeded to tell me she cannot stay on the phone with me to figure it out cause she has other callers and to call back if I have any questions... I have many questions... like figuring out the uhaul I rented about a month prior and not getting anywhere with it. Wasted 3 hours of my time and refused to stay on the phone to help me figure it out. Got a call from uhaul later apologizing and trying to make it right. No thanks! Won't rent again and wouldn't recommend.Kayla B.
This was so quick, easy and convenient to pick up the truck.Caryn W.
Le client n'a pas laissé de commentaire.Lynn K.
Le client n'a pas laissé de commentaire.HELENA M.
Le client n'a pas laissé de commentaire.madeline R.
I got gouged out money on this situation and I will not use u-haul again. I will also suggest to my friends and others to use something else. I brought it back in great condition and with a full tank of gas as that's how I got it. It cost me 13 dollars fill it back up. I was charged 0,99 a mile with this company. WHAT A RIP OFF. NEVER WILL I USE THIS COMPANY AGAIN!!! IF i can help it neither will my friends or family.David L.
Le client n'a pas laissé de commentaire.BRUCE W.
Le client n'a pas laissé de commentaire.Dave S.
Got charged an extra 125$ for nothingCOLBY S.
Good job all around !WILLIAM P.
No paperwork or any idea on how to return trailer had to go back at night to do electronic returnMICHAEL K.