Good service
Majid F
Customer Reviews for Unique Cycles West Coast
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent location, friendly staff
Joshua Stop notch experience!
Maxwell WExcellent customer service, excellent equipment, fast service and easy to book online
kenneth dgreat service
tarek eGreat experience at this location!
Jack AEverything was ready to go. Paperwork was a breeze, and rates are reasonable. What more can we ask for.
Cedric GProfessional, very organized, easy to pick up and drop off. One of my best UHaul experiences ever. Thanks
Wesley WExcellent service
Myriam GOutstanding experience
Richard IGreat service too.
Cris AOwner was great, my best rental ever😎
Buford HGreat location, friendly and professional 👍
victor bPhenomenal customer service. Will be using them for all my U-Haul needs. Very grateful to lady that helped me
Chris VA smooth and easy experience
William GVery knowledgeable staff. My needs were well taken care of. I would highly recommend this UHAUL location.
Steven WNothing..this is my go to location..they are the best
ronald kThis is the second time I've used this branch and the owner is very pleasant to deal with. Vans are kept clean.
Yasmin JListen to customers more and not sneak in any personal interests
jesus MNita at this location was very knowledgeable and made the transaction so easy. I highly recommend this U-Haul store!
Sarah RGood service and pretty simple. Independently owned.
robert mOwner/operator was extremely kind and helpful throughout the entire process.
Efrain DI was accidentally charged for the $15 safe mover coverage. I rent uhual from this location a few time and they normally ask me about my coverage option during check in. I dont believe they asked me about my coverage option during the last check in. Had they asked me about my option, I would've declined the $15 coverage. Please process and refund the $15 to my credit card. Customer Response to Receipt for Contract #22334329
Zhibo HFriendly staff and professional, they exceeded my expectations honest people and super clean vehicles.
Mario RThe receptionist was really nice I loved that she explained it very well thank you most definitely will come back an recommend friends!
CYNTHIA AGreat service every time!
Grace JLa atención de la persona fue muy amable pero en realidad lo que no me gusto fue el cargo de gasolina que me hicieron al final de la cuenta. Yo al recoger el camión tenia solamente 1/4 de gasolina pero no me fije que la persona me puso que tenia 1/2 tanque al terminar mi recorrido fui a la gasolinera y lo dejé un poco más de lo que lo había recibido. Mi sorpresa fue que cuando llega mi cuenta por E-mail lleva un cargo adicional de gasolina, Ella al recibirlo deberían de comentarlo y no decirle a uno que todo esta bien.
edgar vThe lady at this location is very pleasant, friendly and helpful.
Aaron FGreat people
Gary CThe rep at store is the nicest person and knowledgeable. Glad to do business with her and company.
Penelope WExcellent service
Albert MHave a program where if you rent a trailer so many times in a year, you get one day rental free. The couple that I rent from are very cool. They go by the book , very nice people on Kruise st in Monrovia.
Kenneth AMr. Logan McClain was professional and nice. The attitude of the staff was friendly. Keep up the good work.
albert WVery Friendly staff, clean facility and vehicle was clean and gassed up!
Baron CGreat customer service and very clean truck
Penelope WHands down the best U-Haul location. Excellent service, well maintained equipment.
cristian aKeep more vehicles at this location.
Gary BAlways at great experience at this location
Stephen AThank you for making the entire process so smooth!
Hannah HGreat experience all around. Would use again.
Jennifer DVery friendly owner :-)
Robert OThe lady who ran the place was down to earth, efficient and helpful. I will 100 percent use this location again.
christian rNita is awesome, polite and very helpful. Smooth Sailing will be sticking with this location for any moves in Pasadena / Sierra Madra and Arcadia
rachel bThe service is friendly and organized. They always work to get me in and out as quickly as possible.
Steven HAlways a great experience!
Alberto LDoesn't need improvement? Customer service is excellent.
DAVID Lvery good!
Xuerui WNita was friendly, cheerful and provided excellent customer service by being in constant communication with me to help me with everything I needed for my move.
Rod DEquipment was very clean. I've been renting from other Uhauls but this branch seems to exceed expectations every time.
Mel DNita is amazing! She made the process so easy.
Erica MNita and Alfonso were excellent in their service and very friendly and professional in making my rental the best ever.
DENIS GVan was super clean & owner very helpful!!!
Jeanne MThis was my first time renting a U-Haul. Nita called, walked me through the process, and sent me videos so I could be prepared for the checkout and checkin processes. Everything went smoothly. I will definitely be doing this again in the future.
Katrina DThis was the easiest U-Haul rental I have ever experienced. I will definitely come back! Excellent customer service, super fast, and super easy return! Five gold stars!
Dayna D