Le client n'a pas laissé de commentaire.clearance C.
Customer Reviews for United Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Tarpon Springs, FL 34689
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 6h pm
- Sam - dim : 9h am à 3h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very poor experienceJAYSON B.
Le client n'a pas laissé de commentaire.Rosemarie F.
Le client n'a pas laissé de commentaire.anthony F.
Very personable service, quick check in/out, efficient. Will return here for next rental just for the staff ðŸ™‚Katie M.
Le client n'a pas laissé de commentaire.Kermit W.
The fuel was marked as Full but it was not. I added 3 gallons when I used max 1 gallon. Later on, I received an invoice stating I was charged 15 $for additional gas.EMMETT B.
Charles & Gee were amazing. They don't need to do more. They were polite and helpful. Offered cool drink and a bit of candy. They were very kind and generous of spirit. Would absolutely recommend this uhaul location. Thank you!!Mercedes P.
Le client n'a pas laissé de commentaire.ronald H.
Le client n'a pas laissé de commentaire.Ritchie T.
Le client n'a pas laissé de commentaire.Duane C.
Matt is a great young man.Tony M.
Best customer service Friendly and caring. Definitely would go back againNicholas C.
Excellent customer service. Made you feel very comfortableCaryn C.
Both on-site staff we encountered were very kind and helpful. This was our first time renting a truck and Gee did a great job checking us in and walking us through what we needed to do.Haley C.
i believe her name was bree and the gentleman at the front desk wete totally amazing. prompt pick up and drop off and just super sweet and totally want u want after a tiring day of moving. kudos to that team!!Victor H.
Great service. Great product. We were able to reserve the track for a last minute need. All around a great experience.scott G.
The people working at this location are always friendly and helpful. I recommend them highly!Christopher K.
Good morning. I recently rented a u haul truck. When I received the truck the fuel was at 1/4 tank. I have rented a lot from u haul and I leave it exactly or a bit more fuel when I return the truck. I was charged for fuel because the system said it was just below 1/2 tank which is not true. When I picked up the U haul I did not receive a walk around and they not not verify the gas gauge with me. I'm asking for a fuel refund because I put twenty five dollars of fuel in the truck and i returned it with 1/4 tank just like it was when I left with the truck. I was charged 37,71 and I just put 25 dollars of fuel in it. I spent 62,71 in fuel and i drove it less than 50 miles. Also the air conditioning in the truck was very poor. It needs to be fixed. Thank you Mike HuttoMIKE H.
Le client n'a pas laissé de commentaire.Konos B.
Le client n'a pas laissé de commentaire.David M.
The people qho serviced me inbeginning were awesomeflamur R.
Everyone was friendly and very accommodating to my partner and I ðŸ˜Ž. Thank you very much we will come back againSHELLY M.
After 30 years of using uhauls, this location is the nicest, most friendly, and most patient people I have ever dealt with. I will always recommend them and I will use them anytime I need to rent.Shawn C.
Le client n'a pas laissé de commentaire.William C.
Le client n'a pas laissé de commentaire.edward S.
Le client n'a pas laissé de commentaire.Brian S.
The couple were very helpful & welcoming. We appreciated them very much & have nothing but positives from our rental experience. We will make sure to use this location every time!!!George K.
Le client n'a pas laissé de commentaire.STEVE G.
Great customer service !Sam D.
Le client n'a pas laissé de commentaire.ELLEN E.
Le client n'a pas laissé de commentaire.Saad G.
Le client n'a pas laissé de commentaire.Shannon L.
Le client n'a pas laissé de commentaire.Carl J.
Nothing. Everything was impeccable.MICHAEL M.
Le client n'a pas laissé de commentaire.raul C.
Le client n'a pas laissé de commentaire.DONALD C.
Clean,professional, everything you need, nice people, thank you. GEORGEGeorge R.
As Customer Service Rep's Are Very Pleasant And Very Cordial They Know Their Jobs Very WellLinda S.
Sean and Debi were wonderful to us, very helpful, caring and dedicated to assist with every detail. I will recommend this facility to everyone I know. MerciVirginia M.
Nothing. The proprietors were very polite, helpful and pleasant . A very good experienceJames O.
These folks are representing AAA in a very positive light. Glad they're close to where I live.Charles S.
You do just fine...Well run and friendly. what more can you do! Anthony MoneTony M.
Even with a reserved auto transport it took the staff 2 hours and 15 minutes to get me going. The uhaul computer program is difficult and it was obvious the staff were under trained. They were courteous and apologetic. It was not their fault. It was the fault of being under trained.Michael M.
We love this location.Richardo C.
Le client n'a pas laissé de commentaire.Ed M.
great people willing to work with you I'd recommend it to anybodyTim B.
Once again the owners went above and beyond in the service they provide. They sanitized the cab of the truck because of the virus. they are the best!!!Gary R.
The associates were very friendly but professional and I like that. They made sure my needs were met and I appreciate all they assisted me with. I will always use them for further needs. Thanks to all.Boyd R.
Le client n'a pas laissé de commentaire.Frank D.
The owners were great to work with, very friendly and kind!! I would recommend them and I am going to use them again, fo sure!!!Gary R.
Le client n'a pas laissé de commentaire.Samuel P.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.Meghan L.
Nothing needs to be improved!! We went in and it was like talking to family!Kimberly J.
I've used this location several times, always been a good experience!Taylor G.
A 100 fee was placed on my card on Saturday and was told it would be refunded after I returned the truck, never was refunded, still waiting on money that I need, and no one wants to explain why when I call or resolve the issue for me. Would not recommend this location.Dana H.
Great rate, easy check in and out, friendly service.Edward L.
Le client n'a pas laissé de commentaire.Raymond B.
Wonderful folks at this facility. Caring and honest. Obliged to do business with. Thank you Shaen & Deb.judy S.
Le client n'a pas laissé de commentaire.kathleen H.
Le client n'a pas laissé de commentaire.Melanie O.
Customer service needs improvementJUAN P.
Debra and her husband were simply awesome. Professional, friendly and helpful. They are an asset to the company.Roger K.
The owners were the kindest couple I have ever met. The office was beautifully decorated and clean. I would recommend them to anyone looking for a truck to rent or storage.Sara G.
Le client n'a pas laissé de commentaire.Sandra W.
Was sent there because the original location said they didn't have room for it. This location also said the same thing but eventually took it after I was abrupt with themgary N.
People need to be more flexible about time frames . The guy left a minute after we talked on the phone and if his mother hadn't shown up I would have driven 150 miles for nothing.William R.
Fantastic service nice peopleBRUCE G.
Le client n'a pas laissé de commentaire.bill B.
Excellent service all the way...very helpful and courteous...thank you!SUSAN A.
Le client n'a pas laissé de commentaire.Laura S.
Le client n'a pas laissé de commentaire.Wendy B.
Le client n'a pas laissé de commentaire.Marissa D.
Le client n'a pas laissé de commentaire.Taylor G.
I have rented U-Haul over the years many times and I must say this is the best experience I have ever had with them. They treated me like family. Wanted to make sure I was 100 % satisfied with my U-Haul experience with them. Thank you very much.Boyd R.
The office crew was very helpful.Ryan C.
Great experience Love UhaulJoe P.
Invite customer to confirm gas level. If the tank level is at Â½, say it is. If it's at ? don't tell the customer it's a little under half tank and hen expect the customer to fill it to half tank. I was very disappointed upon discovering the disceptionHeidi S.
Le client n'a pas laissé de commentaire.Matthew O.
Shawn and Debbie were great. The location was excellent and the equipment appeared to be clean. The only problem was that there seemed to be issues with the wiring on the 4x8 trailer. After several blown fuses on my car trying to get the lights to work I had to go to a UHaul Dealer who connected a newer model trailer to my vehicle and there were no issues. Lights worked. Apparently it was either a short in wiring, per the Dealer, or my vehicle had to have a newer model trailer in order to work. Otherwise Shawn and Debbie were wonderful people.Patricia M.
Le client n'a pas laissé de commentaire.LUIS I.
The staff at this location are friendly and super helpful!Michael R.
Le client n'a pas laissé de commentaire.justin D.
Both Pick up and drop off were fast and smooth. I would also recommend the online check out, it saves a lot of time.Jon B.
Le client n'a pas laissé de commentaire.Tiffany R.
management personnel are exceptional; professional and courteousMICHAEL M.
Le client n'a pas laissé de commentaire.Douglas V.
Le client n'a pas laissé de commentaire.Daniel J.
Very friendly staff. Easy in easy out. The gentleman even backed up the truck to the loading area for me. Very attentive.Albert F.
Le client n'a pas laissé de commentaire.Sandra W.
Le client n'a pas laissé de commentaire.Derek B.
Le client n'a pas laissé de commentaire.DARRYL S.
Le client n'a pas laissé de commentaire.Sandra W.
Great customer service! I use the storage at this location as well. Great people!Daniel J.
Julio and the front desk lady (sorry I forgot her name) were fantastic, she has great customer service skills. I was annoyed due to a change of location and the new location not having a part I ordered but she was very calming and helpful. Julio was amazing, set up my truck for me, fixed an issue we were having. Thanks, they were the only bright points of contact I had with U-haulLisa S.
Le client n'a pas laissé de commentaire.Lisa D.
Le client n'a pas laissé de commentaire.Gustavo T.
We used a 15 ft truck for 24 hours and drove it 27,5 miles. We put 4 gals of gas -10 $ back in it and they said it wasn't enough! BALONEY!Hebert M.