Évaluations des clients United Rent A Car

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de United Rent A Car

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Brandon R. le

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Le client n'a pas laissé de commentaire.

Catherine O. le

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Le client n'a pas laissé de commentaire.

Elizabeth M. le

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Best uhaul in ridgecrest. Irma was excellent customer service provider. I will rent again from this location.

Wendy E. le

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Great customer service, outstanding service & very very clean building

James S. le

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Le client n'a pas laissé de commentaire.

Shontesha T. le

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Le client n'a pas laissé de commentaire.

James M. le

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Excellent

JOHN K. le

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Le client n'a pas laissé de commentaire.

Case D. le

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After doing a walk around to inspect the trailer, some help disconnecting it would have been nice. Instead it was hot and I had to figure it out myself.

Kimberly H. le

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I felt like I had been bait and switched with pricing. I originally reserved the trailer through another center for a specified price. The online reservation never asked if it was one way or in town. On the pick up day, my reservation was changed to a different location. Upon arriving, I was charged significantly more than the initial reservation (went from approx $40 to $130). The employee seemed unable to be able to do anything to help me with the pricing and I had to move my kid to college so I had to suck it up and pay it. This was EXTRAORDINARILY frustrating. I am not very happy with UHaul in this regard. On a positive note, the employee was helpful with hitching up the trailer. Also, the trailer had NOT been cleaned out prior to my rental. When I got home and opened it, it had trash in it.

Jennifer W. le

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Le client n'a pas laissé de commentaire.

Timothy S. le

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Great and friendly staff

David J. le

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Le client n'a pas laissé de commentaire.

BUDDY S. le

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Le client n'a pas laissé de commentaire.

Buddy S. le

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Le client n'a pas laissé de commentaire.

Ronald M. le

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I was very displeased with my uhaul experience today. I made a reservation to pick up a truck at 7:30, and received a confirmation email to pick up a truck at 7:30, but when I arrived at 7:30 the app and website said my pickup was scheduled for 9:00. What!? That was a problem since my moving crew was showing up at 8:00. I had to waste half an hour on hold with customer service to get the problem fixed. My confidence in uhaul's reservation system has been severely reduced, and I may choose a more reliable company in the future.

WILLIAM B. le

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Le client n'a pas laissé de commentaire.

Debbie C. le

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Everything was excellent...

J F. le

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Was originally sent to a non-exsistant uhaul location all the way across town, and had to drive all over the place. This was after our initial reservation was screwed up and put us 2 hours behind. Very long terrible day

Thomas D. le

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Le client n'a pas laissé de commentaire.

KAREN V. le

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Le client n'a pas laissé de commentaire.

jeff F. le

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more help with services.

ELIZABETH E. le

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NA

Philip H. le

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We arrived on the weekend and had to check into our temporary housing after 3 pm. I unloaded as quickly as possible but the Uhaul location closes at 3 pm on weekends. I wasn't looking forward to pulling the trailer around for another day, so I called the after hours number anyway. The gentlemen was so accommodating to stay late so that I could drop off after hours. It meant a lot and I wanted to say thanks!

Peggy S. le

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No problem ??

brenda L. le

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Le client n'a pas laissé de commentaire.

Anna M. le

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Was lied to about cost...certain aspects were never mentioned. Clerk never asked for driver's license or who would be driving. My 16 year old grandson could have been driving for all she knew. She was rude, abrupt and totally indifferent. Had to resort to calling corporate in Phoenix. The pads were not in the truck as ordered. The price was far more excessive than told. Will never, ever do business with U-Haul again and will tell everyone I know about my experience. The local people here in Palm Desert (where truck was returned) were very pleasant and concerned. The Ridgecrest office was the problem. Thank you.

John M. le

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Very confusing and hard area to get in and out of. Pleasant employees however so would recommend!!

harold H. le

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Le client n'a pas laissé de commentaire.

Samantha S. le

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Le client n'a pas laissé de commentaire.

Jimmy L. le

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Le client n'a pas laissé de commentaire.