Le client n'a pas laissé de commentaire.
Dexter H
Customer Reviews for University Emission
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great location. Friendly staff snd well maintained trucks. Very quick in and out. I specifically pick this location for all my needs.
MERT UThis was just a drop off but what a great location. Plenty of room, easy access to key drop, quick off and on the connector ! A JEWEL IN THE ROUGH OF ATLANTA !!!
WILLIAM HPlace was closed. Dropped key in key box on Saturday 16 March at 6 pm
Clement BContinue to. BE. ON. UNIVERSITY AVE. THANK YOU .............
Regina RExcellent service clean vehicle
ROBERT BNothing. Quick and easy with excellent customer service. I'll be using them again in a few weeks when I move.
Clolita CThe vans had a odor and I felt Rushed honestly the guy was upset that i was 10 minutes late and continue to make me aware of that and the prices were not explained properly
Elliott LHave an phone number for that location
Tersea RDo you have any other jobs available in this area or a helper thank you.
Runel SThomas Has Excellent Customer Service! It was the easiest rental I've ever done, even thru Hotwire! I would recommend his location because of positive & professional business vibes! Thanks Thomas. You're a Team on your Own!
lishanda lThis location was fast and convenient.
Aundrea MTruck was not well maintained and sent out with a low battery. Battery died while I was renting and using it.
Diego BIt was nice experience dealing with you guys. Thanks for everything.
essie kStaff rude , van reeked of beer , location unsafe at night
IASHA GNothing keep doing what you do.
Vicki MIt was a smooth/easy experience. Agent: Ms.Kenyun Vann was very professional and knowledgeable.
julian jEverything was wonderful
Cameacha TMake sure all equipment is working well before each rental on long road trips. The truck lights didn't work well at all, a new windshield was put on this truck and it leaked while in Florida in the rain, and the A/C wouldn't blow but down and the top of the windshield, was not a good trip with truck at this time.
Melvino SI’m disappointed knowing the fact the U-Haul representative was told the gas gauge was below what was on record I told the representative about it he proceeded to tell me that’s it’s okay and I’m very unhappy with my card getting charged extra money !!!
donteshia sGreat service
Larry HVery easy and smooth Rental. Owner was professional and very helpful. Great experience!
CHARLES VKeep Up The Good Work... Thanks
BRIEAN AGreat customer service and equipment was very clean
TAKEYA HThomas was very personable and friendly. He made renting easy and simple.
Alicia B1. Rear RH light on the auto transport (platform) was blown. Turn signal and stop light worked properly. 2. Release the car was so difficult because of the strap ratchet was so rusty 3. A big water leak (like waterfall) on driver's and passenger's side was detected. Totally annoying.
Alan CThe check engine light was on in the truck I had to drive the street way to my new home because the truck would not pick up speed. When I went to pick up the truck the area was crowded with people outside there cars having a block party I felt very uncomfortable and unsafe
Breanna SGet better equipment lights didn’t work
arturo oOwner was friendly and had my truck ready on time.
Summer FThey cancelled my uhaul and did not have my reservation as promised.
Omari JTruck not in good shape as I left in return comments. Equipment I ordered (dollies) was not included and very disappointing which added to our work of moving significantly. I then had to call and await a return call the next day to refute the charges for this equipment.
Suzanne WUpdate and clean well-used equipment. Truck is about to lose power steering at 140k miles. Larger 26' truck was in good condition.
DAVID WI rented a truck on 8/6 from this location to move. The gentlemen said he checked the truck before I pulled off the lot but not sure how much he checked it due to truck being in the same spot backed in against the building close to another 10 foot truck. The truck looked clean upfront. I got to my residence, pulled up the door and a roach was crawling across the wall inside truck. I killed the roach and other roaches started to come out of the back of the truck. I ha e pictures to proof of at least six roaches killed which I left in the back of the truck so the gentlemen at the location can see it due to the fact he didn't believe it as he told the rep on 800 uhaul number, told the rep he didn't have another truck to give but when I returned my truck, the same truck, same size was still there. I really feel I should be compensated in some way due to the fact I don't know if any of my personal belongings roaches got into and carry any roaches into my new residence. The roaches are evidently in the walls of the truck. It needs to be fumigated. My reservation number was 26302943. I was very disappointed.
Tamika BWorst experience ever I didn't get the truck because no one was at location to give me keys. I called for 2 hrs straight trying to get my reservation transferred. Then I aaked for a refund and still haven't received my money back.
Maci MThomas was awesome. I messed up a detail on our reservation and Thomas was so helpful in helping fix it. We would have been in a mess without him. Thanks!!
Abby WBe on time
Timirial JNothing. The service was good and the guy was friendly and completed the connections and paperwork for me. He tackled serval things at once in a professional manner and made everyone happy.
Perry KThere were no personnel at the location during business hours.
Koffi SThis is one of the fastest locations an easy accessible to. The road great customer service
Gerald PIt’s Atlanta
Amanda BThis was well out of my area. I needed to provide my son some help moving apartments. The manager (owner) was very helpful and very nice. Great customer service!!!
William SThe location is unsafe for pick up after dark as there is no lighting and men jumped out from between two hauls. Also the low tire pressure light was on and after talking with customer service I was told to "just keep adding air".
Carley S