Le client n'a pas laissé de commentaire.
Marco C.
Customer Reviews for Upholds Feed II
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Cute puppy greeter.
Curtis M.Had to clean the truck out of garbage. The truck was on empty and had to fill up in order to get home and then I had to return with a quarter of a tank. They didn't have the dolly I needed.
Maura C.Upholds Feed is an excellent UHaul rental place!
Kathy I.Not customer friendly. Very short with me in answering any questions.
jennifer G.The truck was hard to drive750 miles 1/4 to 1/2 of turn play in starring wheel. they had no boxes no carts no pads.
Billy C.Great customer service and easy to find. The staff assisted us as our car needed a quick service with the brake lights not working but they were able to help no problem!
BROOKE B.Equipment was clean, however there was a leak in the "mom's attic" which led to water damage of an antique table top. This was not the fault of Uphold Feed as this was an obvious failed prior attempt to repair the issue.
Kathy I.Faster internet
Dustin B.Truck was filthy. Sticky interior with animal hair everywhere. Had to clean the cab myself. Paid for a dolly and none were available. The app was extremely difficult to use. What should have been a quick pick up took close to 1,5 hours. On a positive note, the owners are kind and friendly.
Steve H.Put more authority/options in the hands of local shop. Too much centralization I'd depersonalizing. I've heard too many times, “I don't know. You'll have to go online.†or “I can't do that. You'll have have to call Uhaul.â€
STEVEN J.Have the right uhaul I Reserved
JAMES W.Kim and her staff were top notch in providing great service. Merci!
Lawrence P.Everything was good.
KATHLEEN A.Everything was great and everyone was very helpful.
Edwin B.Love and secure that's all
RICHARD G.Absolutely nothing. Easiest U-Haul rental I've had yet.
JEFFREY M.Mobile app did not work to download/send phone scan of D/L. Owner had to manually enter. Tried several times.
Randall C.lower prices
scott M.Check truck No working AC and tires that need replacement
jay L.Make sure that there is no Marijuana left in the cab of the truck from previous people. If I would have been pulled over by police I would be in jail and I would have a law suite on you. I have pictures of the dope to prove it was left.
James S.I'm waiting for the money to be put back on my card
Kib B.Get more of the employee that helped and reward them because when people like that leave a company it's bad for business.
ANGELENA R.The ownership and staff at Upholds are always friendly and willing to go the extra step to help
Roy H.In my contract I ordered furniture blankets at my pickup location I never received them they were out of stock. When I drop them off to return my U-Haul equipment the lady at the counter charged me for furniture blankets for a non return that I never received the blankets I would like my refund back the $6,45 that I was billed for furniture blankets that I never received at the pickup location because they were out of stock I used my own blankets for my move I'm very upset with this drop off location.
katherine T.The woman kept asking me for a drop off location which I gave her over and over and over. However when I took the uhaul to the drop off location on San Jose Blvd in Jacksonville, Florida at zipcode 32223 they refused to take the equipment since the contract had no drop off location on the form. This is unacceptable! Cost me another 1 1/2 of my time.
Maria S.The location was open and yet I couldn't get instructions on where to park the u-haul. The location was open yet i still got charged for another day. I would not have minded the extra charge if they were closed but they were open and watched me pull in.
Alyssa D.Excellent rental and trip.
Mark D.S.O.
Lanaeus H.Personnel helpful and friendly but trailer was dirty.
Jacquelyn B.Keep being yourself
Eric C.Excellent service
Andrew S.Very nice place with excellent fast service.
ERNEST K.very nice people
Chuck G.Didn't deal with a person at drop off site. Person I spoke with one the phone helping me to determine if it was the correct drop off site was very helpful.
Jeanette L.The trailer had a lot of leaves and some trash in it that we had to move before being able to use the trailer. Then we were expected to submit a picture of a clean trailer when we were done although we returned it cleaner than when we received it. The staff was very nice and helpful and I would definitely recommend them. Uhaul's website has a lot of problems and is not user friendly.
Will M.The truck was flawless.
BRuce W.Everyone and everything was good. No changes needed.
Shirley B.Reservation was not showing in the system. Had to call customer care twice to resolve any issues. People were very friendly though.
Dornicia D.Just keep doing what you're doing
michael R.They worked with me to get the exact thing I needed. Great customer service!
Freddie T.nothing
Ricardo C.Mr. Uphold was very helpful. The was plenty of room on the property to get in and out.
Jeffery C.Do not get anything from the place on us hwy 90 in lee, florida. I needed my truck at 9 AM at 10 AM he wasnt open so I transferred my rental to madison florida. I drove the uhaul past at 10:30 that i got in madison and he still wasnt open. It's not the first time I've had problems with him but it will be the last for sure.
Erik W.