Évaluations des clients US Shell

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de US Shell

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William Q. le

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Le client n'a pas laissé de commentaire.

Terry M. le

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Le client n'a pas laissé de commentaire.

OSAMA M. le

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Le client n'a pas laissé de commentaire.

Kirk G. le

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Le client n'a pas laissé de commentaire.

Nic C. le

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System was messed up for the 24 hr pick up and I had problems both with pickup AND dropoff. Not sure if fault was on the location or uhaul's app, but had maddening technical problems on both pickup and dropoff.

terry P. le

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Confused and disorganized.Who thinks LaMesa Ca. Is 30 miles round trip to Peoria Az.?

ernesto R. le

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I assumed this location was aware that I was dropping of the truck. After filling the gas up to its proper drop off level, I drove to this location only to be sent to another location because he didn’t have any room. Then after going to the second location they also told me they couldn’t take it. I then called customer service and was told to drop off at another location. ( Now this was the third one) I then had to add more gas because of course it was under half now not to mention the time it took out of my day.

IAN G. le

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Le client n'a pas laissé de commentaire.

John S. le

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Le client n'a pas laissé de commentaire.

Robert B. le

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All good.

Kathy A. le

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Everything went perfectly!

Darren R. le

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Le client n'a pas laissé de commentaire.

Tiffany W. le

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I will no longer be using your service. This company is very unprofessional.

Isaias S. le

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Le client n'a pas laissé de commentaire.

WAYNE A. le

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Le client n'a pas laissé de commentaire.

Robert K. le

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The trailer was not available when I arrived. The previous customer had not returned it. I was ignored by the employee after he told me this, so I had to ask what I could do. He said I could wait for the previous user to return it or go to another location. I had to drive 20 miles out of my way while the movers waited so I could get a trailer then had to return it to the same location after the move.

Jason W. le

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multiple 20 ft trucks not one on 24/7 share. Make it easier for me to give you money

daniel M. le

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Thank you

Zachary W. le

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Le client n'a pas laissé de commentaire.

Jim C. le

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Le client n'a pas laissé de commentaire.

Randie K. le

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Thank you for an excellent experience.

Walt J. le

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Le client n'a pas laissé de commentaire.

Kristin T. le

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Only used truck for a total of 26 miles and had to put on 5 gallons of gas...told them it wasn't at 1/2 tank when we got it but they didn't change the contract. Total BS

BRIAN W. le

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The location is great, because it’s only a mile from my house, but the customer service could be better. The location is a gas station, so during the rental process, the person helping me was the only one there so he constantly had to stop working with me and go handle cash register. He also could not answer several questions about the deposit and payment. Luckily I found everything online.

benny B. le

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Le client n'a pas laissé de commentaire.

Jill G. le

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Le client n'a pas laissé de commentaire.

Emelia B. le

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Le client n'a pas laissé de commentaire.

alex C. le

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My pick up time and location was saved several times. I was called over and over I had hired movers who were great but on the day I was moving I had to call the movers 2 times to change times because of uhal too I had my trailer hitch put on my umhal and they left two parts off the hitch that I had to pick up the day of the move from Riellys out part

James B. le

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Le client n'a pas laissé de commentaire.

Santos D. le

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One of my favorite locations to pick up and drop off. Great customer service from all the employees

BRUCE R. le

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The truck was not topped off with fuel when I rented it, the gauge said full but it wasn't topped off. When i returned truck after 29 miles of freeway driving i added 3 gallons of gas. at there gas station, based on the truck getting 10 mpg via literature from Uhaul. The rental company told me I needed to go back out to top off tank, it took another 6 gallons of gas. Overall I paid for 9 gallons of gas to go 29 miles, a complete rip off. I think as soon as I left the rental company they removed the topped off gas for personal use. Not trust worthy people and I am now concerned about using my credit card with them.

JAMES K. le

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Le client n'a pas laissé de commentaire.

Benjamin F. le

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Le client n'a pas laissé de commentaire.