Évaluations des clients Val U Auto

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Val U Auto

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BYRON G. le

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trailer was ordered for downrown Binghamton and had to be tracked down thru Johnson City, Vestal, finally 1/2 hr away in Owego even w/ reservation #. The delay was signicant as tri[ involved driving to CA. Karen Green

Silvija T. le

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I did the Uhaul 24/7 pickup and all went well til I had to take a picture of my license front and back to prove I'm me. The hills in the area must have blocked good data capture. By the time I had gotten into the truck and started driving down the highway, I got the message that the picture wasn't good. That was the only issue I had. The manager at Uhaul in Buffalo, NY, at 1400 Genesee St, straightened everything out. So both ends of my Uhaul trip went perfectly. Thank you.

EDWARD Z. le

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Le client n'a pas laissé de commentaire.

Minette V. le

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Le client n'a pas laissé de commentaire.

ernie P. le

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Le client n'a pas laissé de commentaire.

Jared T. le

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Le client n'a pas laissé de commentaire.

Tamara D. le

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They really didn't seem to know what they were doing or where anything was.

Joseph C. le

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Le client n'a pas laissé de commentaire.

william L. le

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Le client n'a pas laissé de commentaire.

Roberta V. le

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Le client n'a pas laissé de commentaire.

Helen B. le

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Le client n'a pas laissé de commentaire.

david F. le

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The service was good, but the faculty could use a facelift, especially the interior.

Kelly M. le

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Thank you making it easy for drop off

Judy H. le

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Le client n'a pas laissé de commentaire.

Richard O. le

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In the end, it all worked out. I just did not have the confidence that my truck would be ready on pickup day.... There seemed to be a lot of phone calls, unnecessary confusion at the location desk, etc. re: my rental.

Matt M. le

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I originally requested a truck that was 6 miles away and then was given the truck at a distance of 16 miles away. Adding 20 miles round trip and being charged for those extra miles.

Keith T. le

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Le client n'a pas laissé de commentaire.

Lindsay W. le

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This was a horrible experience. There was a mechanic at the location who didn't know how to check out the truck. It took over an hour to be able to leave with it. I rented a hand truck which was never loaded, so I had to go rent another one from my local hardware store. And I was charged for the "missing" hand truck upon return even though we never got it. The dispatch location did not have the correct credit card information one file even though I entered it all online. The online reservation ended up being a useless waste of time, as nothing actually worked. I've been trying to fix all of these problems and can't even get a someone on the phone who can help. I keep hearing "I can't do that," and being told to call someone else, then THEY can't help me. I want a phone call back ASAP to 607-643-5299.