Better customer service and cleaner truckLESHAWNA R.
Customer Reviews for Valero
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Very good job for helping me in my journey 👍Fanny Z.
Le client n'a pas laissé de commentaire.James Y.
The customer service could have been better.Sade E.
Car was dirty and AC was not working. Not even sorry after I told the guy what I had to deal Withâ€¦since they don't have brought vehicles I just used came back with the car and told himâ€¦no sorry, nothingâ€¦I was expecting at least sorry and let me take care of the bill or some type of % Only he said oh was it dirty? and I have to call maintenance for the AC I just walked awayâ€¦..Allan A.
Le client n'a pas laissé de commentaire.STEEVENSON S.
Engine light was on. Did not receive a final receipt, the email was corrupt and there was no way to reply. Please send a receipt to firstname.lastname@example.org ThanksSantana L.
Le client n'a pas laissé de commentaire.Angelica K.
Le client n'a pas laissé de commentaire.ESPERANZA P.
Said there was gonna be a dolly, and there was no dolly. wasted timeDaniil M.
For one we was at one U-Haul place that didn't have the U-Haul we needed so we made reservation at another U-Haul at 69 cents a minute but when we go to turn the truck in we was told that it was $0,99 a minute that's not cool.Robert S.
Le client n'a pas laissé de commentaire.roland R.
Le client n'a pas laissé de commentaire.ADRUMNICA W.
Le client n'a pas laissé de commentaire.Sean M.
Easy fast simple process!Sarah Z.
Le client n'a pas laissé de commentaire.Pierre R.
No one there would help me disconnect the tow dolly. I literally had to do everything myself. This was very disappointing for me.Eric M.
Le client n'a pas laissé de commentaire.Anita E.
Was charge for fuel I got it on a 1/4 tank I park it about the 1/4 mark n I was still charge for fuelandre D.
Everything was great. The lady from the counter was helpful and the truck I rented worked fine.DIEGO G.
Le client n'a pas laissé de commentaire.George A.
Le client n'a pas laissé de commentaire.DAVIT H.
Le client n'a pas laissé de commentaire.Eroldson T.
I live in Ft.Lauderdale, i booked a truck for 4 hours in the location 4236 N.State Road 7. Is a filthy room, in there, behind a dirty glass that was a fat guy that told me to call the number on the door, that he didn't do rentals, although he has a small sign on the window. I called, nobody answered, i saw no trucks around but only black people and lots of police.. i decided was better to get out of there before someone would provoke me.. i called customer service to avoid to be charged twice and ihe sent me to a safer location that rent me a truck.. i was a little late because the change cost me an hour but at least i moved my stuffMario A.
Le client n'a pas laissé de commentaire.Sharelle T.
Le client n'a pas laissé de commentaire.Tara F.
Le client n'a pas laissé de commentaire.CURTIS L.
The â€œsystemâ€ didn't have the information I preregistration forms I filled out on line and I had to do it at the gas station. The woman helping me was taking her sweet time and barely said a word to me. They didn't walk me out to the van or give me good directions as to where I could find it. She was not a great representation of uhaul.CASEY S.
Actually, Yasin was the most capable agent that has helped me in 50 years of RentalsJOHN A.
You can make sure there's a truck available when you say it's going to be available how to drive to another town to pick up a truck had trouble with my storage was not a good experienceBrandy J.
Le client n'a pas laissé de commentaire.EDWYN L.
Very EasyArnetta M.
There was mechanical issue with truck that caused several hours delayed - charged me extra day without saying - bad businessJAMES H.
Need to pay more attention to maint of equipment, customer service was greatKENNETH L.
No improvement needed.Maria S.
Le client n'a pas laissé de commentaire.Julian C.
The staff here were friendly and helpful.VIRGINIA S.
Le client n'a pas laissé de commentaire.JOEL J.
The truck was infested with cockroaches. I had to spray and fumigation the truckRUNAR P.
El camiÃ³n tenÃa una infestation de cucarachasMARK B.
I was charged an extra $20 to drop off... Not sure why cause it was delivered on time.Mauricio S.