Customer Reviews for Valley Gas Inc
(U-Haul Neighborhood Dealer)

17 évaluations

194 Church St   Whitinsville, MA 01588

(508) 714-0058

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h pm
  • Sam : 8h am à 3h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(508) 714-0058

194 Church St
Whitinsville, MA 01588

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 4h pm
  • Sam : 8h am à 3h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

KEVIN C. 
Évaluation :
3

Location was closed when I dropped off my truck

Patrick D. 
Évaluation :
1

The rating isnt due to the pickup location, it is due to the poor customer service of Uhaul. Website for checking in through the phone was completely frustrating and took forever, we should only have done the counter service to pick up the keys because it was ridiculous how many times we were asked the same thing on the U-Haul website in order to get our code for getting the keys to this van. Then we were told the van was out of commission and the people at the gas station didn't understand why U-Haul kept letting people reserve it. In the end, after an hour of trying to get keys, we were able to drive the van away to do our moving, but the guy had to do some makeshift work around on what was out of commission on the van, he had to use a rope or some thing in order to hold a door closed and use the van. I'm not sure this was safe or right to do, but he was trying to make sure we could have a van since we reserved one for the day. Very nice people At Valley Gas, they want to help and provide good customer service, uhaul is the problem and the frustration.

Peter R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRUCE G. 
Évaluation :
2

I paid for a dolly and Truck did not have one. Made moving very difficult.

Andrea G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jonathon K. 
Évaluation :
1

Lied to me and tricked me into returning the U-Haul to the wrong location when my phone was dead

Bryan M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Cameron H. 
Évaluation :
5

The van was clean, but did not lock, my belongings were not secure

Elijah C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

robert L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
2

Move to a better location. The area where you drop off is at the bottom of a steep driveway. The trailer nearly rolled away from me when I disconnected it from my hitch. The only available space to leave it was between two large vans with less than four or 5 inches clearance on either side between them. Thankfully I have experience backing trailers into tight spots. The average consumer would not have been able to successfully drop this trailer off at this location.

William D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
3

Fix the lock box. It didn't work and we wasted 2 hours while we were on the phone with customer service. Thank goodness a staff member came with the keys..

Karen K. 
Évaluation :
5

Let me talk to a human next time. The flurry of emails is annoying, trying to find the right one to actually rent the vehicle was like running a rat maze. I really think I will rent from some other company when I need a truck next time.

Gary P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kurt L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nancy C. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
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  • Icône de fournitures de déménagement
    Accessoires de déménagement

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