Évaluations des clients Valley Liquor & Gas Station

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Valley Liquor & Gas Station

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Robin C. le

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Use the app, very efficient and fast!

yvette B. le

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Costumer service is great!!!

John M. le

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Had to wait while U haul guy had to be called to check on low tires. Gas tank also showed empty.

Richard R. le

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It's a convenience/liquor store location, the only way I could tell this was the drop off location was the navigation on my phone said this was the address and there was another uhaul truck parked there.

Madison G. le

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Le client n'a pas laissé de commentaire.

Cameron D. le

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Le client n'a pas laissé de commentaire.

Albert Joshua V. le

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Have truck available at closer locations. Have trucks available during the day that was reserved.

Holly B. le

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Le client n'a pas laissé de commentaire.

Paolo B. le

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Le client n'a pas laissé de commentaire.

yvette B. le

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Nice costumer service. Caring and professional

Cameron C. le

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Le client n'a pas laissé de commentaire.

grant L. le

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My local contract connected me to regional manager who is able to arrange the truck I wanted and have it at the location for me to pick up. I was picking it up on Mother’s Day and they arranged a special time so that everybody could be with mother and I could pick up the truck. Great guy.

Christopher D. le

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The clerk was well meaning but clearly unequipped for the job. Stared at the screen perplexed for minutes at a time, with people in line clearly frustrated. You need to establish some minimum ability to do the job quickly and efficiently- even if they're new or ESL.

William E. le

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I had a on line reservation and it took more than 30 min to locate the key for the rental. I will not ever use this location to rent a vehicle from. Additionally the truck was filthy. When I returned the truck, they wouldn’t check me in and said I would have to wait until the morning. Your smart phone application is marginal at best. I will use Penske next time I need a truck .

patrick Q. le

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Rental was there and ready on time .... I wish that the truck was better equipped in case if an emergency tho ...there were no jumper cables and no Jack in the truck and seems like those things should come standard in case there's a flat tire or dead battery ..just a thought

lauren P. le

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More organized and transaction could’ve been smoother. Cashier wasn’t too confident in handling the transaction

John C. le

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Le client n'a pas laissé de commentaire.

Susan B. le

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Le client n'a pas laissé de commentaire.

Philip T. le

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Le client n'a pas laissé de commentaire.

Jose N. le

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Le client n'a pas laissé de commentaire.

TAMMIE E. le

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Since I only had the truck for 3 hours I think I should have got it cheaper than I did.

Jenna S. le

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They don’t really understand the app or how to provide the equipment you requested. I tried to return my rental keys to the man behind the counter because I didn’t see a drop box, and he insisted I needed to check out with him. I said no, the app said I was done, I know I’m done. They must be new at this.

JOSEPH E. le

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the U haul online system was done there was only one person was dealing with store, gas and me clients, , finally he gave me truck after more than 90 with verbal approval of owner of gas station,

Alan G. le

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Had I realized how far from town this location was I would have chosen another return spot. The checkin process was very slow.

Joshua E. le

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Horrible experience.

Samantha G. le

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Le client n'a pas laissé de commentaire.

Diane D. le

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I will rent a van from Kahn again when I need to. He was very helpful efficient and fridendly. He made the move very easy for me. I will recommend his company when I hear of the need. Thank you.

rob C. le

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Very little help, and took forever to do anything. Very poor English spoken at this location, and there is no cell service. So using the app to check in was not working. He Helped the store customers before me a bunch of times when there totals were $10-$20 and my truck rental cost $1,100. Dirty truck dust on everything dead bugs in cup holders. They had a brand new truck on the lot and he gave me this piece of garbage. after 100 miles the check engine light came on. Dropping off the truck took an hour!! Never ever ever again.

DONALD R. le

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Supervisor was very helpful

Michael V. le

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Parking lot was so full of pot holes it looked like a bomb went off. Truck was filthy. Employee tried to charge me for services not requested. Office was so noisy I couldn’t hear half of what was said. I will never do business with haul again!

Hilary C. le

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The staff at Monticello are terrible. They provide no customer service. They gave me a different truck than I had reserved and it came without a ramp. The clerk told me he checked the mileage, but when I went out to verify the mileage was off. The clerk said he would change it in the system. When I came to return the truck there was no one to help me; the person who eventually helped me didn't speak much English. Come to find out, the clerk had not changed my mileage in the system. And, at the end of the day, I still had to rent a second truck with a ramp since the Monticello location gave me the wrong truck - which added to my expense and headache. Thankfully, I rented my truck from Napa Gas - far better customer service and experience. I will never recommend Monticello to anyone - I will advise everyone to go to Napa Gas. Monticello could benefit from a better manager.