Le client n'a pas laissé de commentaire.Majuste M.
Customer Reviews for Value Store It 11
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
North Lauderdale, FL 33068
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 6h pm
- Dim : 10h am à 2h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Anthony D.
Great staff and excellent equipmentalejandaro V.
Le client n'a pas laissé de commentaire.Osvaldo D.
Le client n'a pas laissé de commentaire.GERSON C.
Truck was given to me dirty and smell terrible.MARVIN M.
Le client n'a pas laissé de commentaire.Ronald L.
Le client n'a pas laissé de commentaire.CHANDRADAT N.
Auth dealer to uhaul, didnt even bother to put dolly in truck or care about anything When i got back, they just said they would send receipt, never looked at truck or gas, i put more in than was origunally in it They said all of your 3rd party moving help sucks Mine was great, this dealer was the problemRichard R.
Le client n'a pas laissé de commentaire.Karina D.
Le client n'a pas laissé de commentaire.Lula N.
The staff at this location was very professional and very helpful I highly recommend this location thanks guys for making my transitions so easy we'll use the service again..Andre McmAndre M.
Everything was perfect. I love the staffKerry Ann D.
Everything was goodReynaldo L.
The staff was excellent and very helpful, the only thing that I didn't like was there wasn't much room in the parking/pick up area. With only one entrance/exit it was difficult to get my truck and the 12x6 trailer out.Gregory G.
Le client n'a pas laissé de commentaire.Omar O.
Tried to call and chat with UHaul directly because I had to delay my move date and that was a complete jokeJames L.
Le client n'a pas laissé de commentaire.roberto R.
Problem being, your records are screwed up! I don't know how you got my information as I haven't used your services in decades. Please delete my information from your records.ADRIAN M.
Le client n'a pas laissé de commentaire.HELGA B.
Le client n'a pas laissé de commentaire.Frank B.
Le client n'a pas laissé de commentaire.Jose R.
Le client n'a pas laissé de commentaire.Thomas P.
Continue with providing the excellent ServiceRICARDO J.
Make sure the vehicle is thoroughly cleaned...inside and outside PRESENTATION IS EVERYTHINGRICARDO J.
the truck was easy to drive, it was not expensive. def convenient. Would use againSasha J.
Le client n'a pas laissé de commentaire.JOSBERT J.
Le client n'a pas laissé de commentaire.James P.
Le client n'a pas laissé de commentaire.Kenneth J.
Le client n'a pas laissé de commentaire.Dwight S.
Customer service by Carlos was Outstanding.JORGE O.
Le client n'a pas laissé de commentaire.RYAN B.
Le client n'a pas laissé de commentaire.Graham H.
Nothing at this time.DEREK H.
Make it clear to customers that they should try to check in in person first. I had started the cellphone check in and it slowed the process down when the agent tried to help me in person.Dan A.
Le client n'a pas laissé de commentaire.Kevin T.
Le client n'a pas laissé de commentaire.Arlyne L.
Excellent service and very quickSandra P.
Le client n'a pas laissé de commentaire.JOHN T.
They were late to work and dis not open on time.Patricia J.
Agent was eager to assistCONSTANTINE R.
I was in a foul mood when I arrived at the facility. I had been to two Home Depot stores seeking a truck with no luck. Your Rep. had such a nice manner and handled the transaction quickly. My mood improved due to his positive attitude and concern. What a nice fellow!JAMES P.
Le client n'a pas laissé de commentaire.Brandy B.
Have another employee available for customer assistance because one alone cannot get it all done.Osmando S.
Le client n'a pas laissé de commentaire.Venise B.
Super good experience and easy. The front desk employ is awesome!Joel N.
Le client n'a pas laissé de commentaire.Thomas N.
It's just I had to return the truck because halfway to my house the engine light came on and I wasn't going to take that chance, the girl was a bit bother she said if I had to return the second truck she wasn't going to keep doing it, however she explained that the trucks got serviced but again I couldn't afford to get stuck in the middle of the road. It was my second time using this location.Ingrid H.
Online order and check-in was great. Trailer tongue was very heavy and did not have any jack to aid in lifting to hitch. Electric trailer brakes did not work. 6 x 12' Trailer towed effortlessly.Kent M.
Le client n'a pas laissé de commentaire.Valerie F.
I've used this location several times this year and have always been very satisfied with the service. The staff are friendly and knowledgeable and are always accommodating. I highly recommend this location to any one.Lisa E.
Le client n'a pas laissé de commentaire.Frank N.
Carlos and Brian are.rock stars Ez to deal with explained everything with no surprises....so happy I came.to this location Was.treated like family These guys need a raise Keep up the great work People will keep coming back Scottyscott R.
The worker there was friendly and nice. But he didn't help me to uninstall the 6x12 trailer and just told me where to back up my car and take the trailer off. I didn't know how to take the trailer off properly or safely. I struggled with it and pulled my back trying to lift the lever of the trailer off the trailer hitch. In all of my previous with U-Haul, they help with installing and uninstalling trailers. I had to go in and request assistance, and at that point the U-Haul employee came out and helped me. My back is now flaring up and I am hoping that it will pass after a few days and not become a more serious or prolonged issue. U-Haul personnel need to assist with this final leg of the process. They helped with the initial installation, and didn't teach me how to uninstall it, so there is no reason to think that I could properly and safely uninstall it myself. Please review your protocol regarding this matter. Merci.David O.
Todo estuvo excelente . Ademas un plus , personal bilingual.alberto C.
It was just a rental truck, no big deal. The people there was great and very nice, but the company of U-hauls is in Desperate need of new trucks.... because the one I rented I though it was gonna clunk out on me. Other than that it was fine.Lovely L.
Easy to do business with.Michael D.
Le client n'a pas laissé de commentaire.PETER S.
Excellent rental experience!Bruce T.
The first location for pickup was closed on the day of pickup after which I had to wait for 45 mins on hold with u-haul customer service to get a new location to pickup a truck. Please ensure that your agents double check store hours before confirming a reservation.Nukul S.
Le client n'a pas laissé de commentaire.paula P.
Great location and staff. Very efficient and friendly.Mathhew K.
Le client n'a pas laissé de commentaire.TIMOTHY R.
Clean office, helpful and very polite staff.STEPHON E.
The man who works there was above and beyond Very nice guyMahammed H.
Put Clorox wipe in the trucksRobert H.
Le client n'a pas laissé de commentaire.Lourdes S.
I am happy to have found a friendlier and more caring place to rent trucks fromPatricia B.
Le client n'a pas laissé de commentaire.RALPH S.
Le client n'a pas laissé de commentaire.Willie T.
Been going there for yearsANDI R.
Le client n'a pas laissé de commentaire.Thomas S.
Le client n'a pas laissé de commentaire.Peter K.
Lower the rates.antonio W.
Excellent customer service, great rates and truck was in mint condition!Richard C.
Excellent customer service. Thanks!Alvaro R.
Everything was very smooth. Nothing I can think of.Leslie K.
Great customer service and help! Outstanding for sure!Allen G.
The issue is not the location is the corporate handling of online reservations. I made my reservation for a van with a mobile scheduled pick up of 9:30 AM on 9/27/2020 I arrived at 9:20 AM and logged into the website to pickup the van (I followed the instructions I received on the confirmation email) . To my surprise it showed a message to wait until 10:00 AM because I had to wait for the agent to open at 10:00 AM. The agent arrived a few minutes before 10:00 AM and was gratuitous enough to tell me that there was no available van for me and that the reservation did not show to be a Mobil pickup. Needless to say my email showed that it was but the agent advised me that he was not able to do anything for me since they had no available vans or another truck within my price. Later he apologized and told me that if I waited another for a customer who was returning a van. I waited close to 2 hours to get the vehicle I had reserved 2 days before. Needless to say I wasted most of my day because Uhaul can't get their reservation system to work properly. I tried calling customer service and was on hold for more than 30 minutes. No reliability, terrible customer service not a good company.Maria M.
Front desk help was super!!!!Clarence R.
Excellent service.Dennis N.
We were greeted friendly and immediately served, friendly customer service, all went smooth and well!Heino E.
I am glad you have Spanish speaking employees they are very polite and kindjose S.
Le client n'a pas laissé de commentaire.Kenneth W.
Everything was in good condition and clean the staff was friendly and helpfulyamileth M.
Le client n'a pas laissé de commentaire.Frank L.
Le client n'a pas laissé de commentaire.JOSHUA T.
Le client n'a pas laissé de commentaire.Malca D.
Thank you very muchSerge N.
Le client n'a pas laissé de commentaire.David D.
Le client n'a pas laissé de commentaire.Saundra B.
Le client n'a pas laissé de commentaire.Melissa M.
Le client n'a pas laissé de commentaire.Jonathan W.
Le client n'a pas laissé de commentaire.Jamie S.
Le client n'a pas laissé de commentaire.judith S.
manager on site was a great guy - very friendly and helpful.anthony A.
I completed my reservation online. Pick up was seamless, fast and easy. Friendly and professional patron.Kendrick O.
Le client n'a pas laissé de commentaire.Sasha B.
I always go to this location as they are fast, friendly and accommodating. The nature of my business Sometimes creates situations where I need a vehicle in a pinch and they are very helpful to find a way to get it done!! Thanks Team at Value Store it 11!BOBBY C.
Le client n'a pas laissé de commentaire.olivia F.