Customer Reviews for Value Store It Ocoee
(Concessionnaire U-Haul dans le voisinage)

27 évaluations

1251 Fountains West Blvd   Ocoee, FL 34761

(407) 905-2540

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 6h pm
  • Dim : 10h am à 2h pm

Services dans cet établissement :

Pour nous contacter

(407) 905-2540

1251 Fountains West Blvd
Ocoee, FL 34761

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - sam : 9h am à 6h pm
  • Dim : 10h am à 2h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Was easy to drop off and everything looked clean

Lauren W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CORINNE H. 
Évaluation :
5

I did not rent from you. You guys have how wrong email.

Greg M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ANTHONY D. 
Évaluation :
5

Both employees (man and woman) were very friendly and helpful. Overall very satisfied with the experience.

WILLIAM L. 
Évaluation :
5

The location is extremely clean and inviting. The attendant came out to the truck to meet me even though I had a mobile check-in. She saw me sitting in the truck for a few minutes and came out to ask if I needed any help. She's very kind and although my drop off was apparently scheduled at a different location in error, she did what she could to see if I could return the truck to her location. She looked at my reservation and confirm that I could return the truck at her location. This was very helpful. She personally check the mileage and the gas and inside the back of the truck appropriately. In addition she kindly discuss the additional charges that I was charged for mileage and asked if I understood. I would certainly recommend the site for not only drop off but pick up as well.

Francene G. 
Évaluation :
3

Auto transport,had issues with lights not working. Agent had find one in different location , in that process she maxed out my credit card. . because she had it holding for 2 reservations . My original one and the second one . When I went to pick up trailer at other location I did not have the available credit to rent the trailer . Not to mention all of the extra time it took to complete equipment pickup . Never has it been this difficult . I made reservations way ahead of time.

Gerri R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHERYL C. 
Évaluation :
1

Tell the tryu and fallow it

Larry A. 
Évaluation :
4

Truck was not cleaned before I picked it up. There was someone's glasses under the seat that I had to put in the center console.

Raykeethia D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KARRIE H. 
Évaluation :
5

The only issue I had with the overall experience was the cab of the UHaul was extremely shaky, thought I might lose a wheel.

Cole S. 
Évaluation :
2

El servicio y la atención son excelente aunque debo señalar que deben darle un mejor mantenimiento a camiones ya que no le sirve las conexiones para cargar celular lo cual dificulta la gps a larga distancia ,las puerta no funcionan perfectamente, hay que tirarlas con fuerza para que cierren y muy altos consumidores de combustible debería perfeccionar mejores calidades ya que si tienen buena demanda por la población.

YOANDY M. 
Évaluation :
2

the door was messed up, there was no gas cap, and when checking out they charged me 99 cents a mile when I was told I would be charged 79 cents a mile and the lady told me that the guy was new and didn't know the prices. Not is not a customers problem she should of granted me the 79 cents a mile and didn't want to even dough we have a 10x20 rented where she could of granted it.

Anelida A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SUSANNA W. 
Évaluation :
5

Bien

MICHAEL G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MIGUEL R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICARDO B. 
Évaluation :
4

This location is very appealing. The inside of the cab's surfaces were all very gross. This location was easy to get to, but communication was a little off and confusing in regards to dropping off. Would still go here. It would have been nice if they told me the UHAUL number to call (when ready to drop off) was only available 7am-7pm. I had made plans to drop off one evening and called at 8pm and they were not available- which would have not been an issue had I known up front.

JESSICA B. 
Évaluation :
1

This location is running a scam. They charged me for gas even though I have a picture with evidence showing I returned it with as much gas as the truck left with. Also before renting the truck I called and asked if a hitch was included. They told me it was. When I arrived they told me that a hitch was not included. I am extremely disappointed. I attempted to resolve the gas issue with Rachel the supposed “assistant manager” who has no customer service skills whatsoever. She argued with me after flipping her story when she was proving wrong. I regularly rent U-Haul trucks from other locations. This was the first time for this location and definitely the last. It's only $7. But it's not about the money it's the principle to me. I took 30 minutes to put the correct amount of gas in the truck and then to be charged for gas after the fact is completely wrong. I hope someone will contact me to resolve this. Dan @ 651.263.0491

DANIEL K. 
Évaluation :
3

Too complicated at the return

MARIA S. 
Évaluation :
5

I had a great experience you guys are doing a great Job.

VONCILLE T. 
Évaluation :
5

Your online check-in process sucks.

PETER H. 
Évaluation :
5

Super easy transaction all around

MICHAEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul F. 
Évaluation :
5

My account was used by someone else. The person at the store tried helping to remove them but they couldn't.

Joseph M. 
Évaluation :
5

Great place to get a u-haul. Clean place, clean trucks, and great people working there

David R. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
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  • Icône de remorque
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  • Icône de fournitures de déménagement
    Accessoires de déménagement

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