Very bad service with uhaul overall, I reserved a van 5 days prior and it was not available the day I need it and nobody notified me until I called the day before to confirmed. I have used uhaul on the past several times and this will be my LAST. NEVER AGAIN.Randall M.
Customer Reviews for Value Store It Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Miami, FL 33157
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 9h am à 6h pm
- Dim : 10h am à 2h pm
- habla español
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Excellent service à la clientèle. Great Help when vehicles arent available.Juan O.
Le client n'a pas laissé de commentaire.Henry S.
Nothing great customer serviceOvidio I.
Le client n'a pas laissé de commentaire.Juan A.
Great team. Manny is super coolManuel J G.
Manny is the absolute best!! Very nice and definitely professional!!Ashley R.
Le client n'a pas laissé de commentaire.Anita Z.
Le client n'a pas laissé de commentaire.fidelina P.
Good job and experiencedCARLOS P.
Le client n'a pas laissé de commentaire.RUDOLPH F.
Manny, Alex and team were exceptional.Robyn V.
Le client n'a pas laissé de commentaire.Christian L.
Le client n'a pas laissé de commentaire.RAY M.
Le client n'a pas laissé de commentaire.Lorena P.
Nothing just have easy ways for self check outCarmen R.
I requested a flatbed online, however at the site I was informed that they don't carry it... just update the website so.ita not an optionRebecca M.
Le client n'a pas laissé de commentaire.Raul A.
Le client n'a pas laissé de commentaire.Jose L.
Got taken care of quickly. Excellent service à la clientèle. MerciWilson R.
Awesome place to rent, Manny and Alex are fantastic i highly recommended them.Armando L.
Le client n'a pas laissé de commentaire.Joanna M.
They forgot to include a dolly as ordered. Other than that they were friendly and helpfulMEHRI A.
Le client n'a pas laissé de commentaire.CARLOS S.
Nothing, the service was greatGeorge C.
Very nice facility, super attentive staff, overall great experience!!TIMOTHY T.
Have dedicated number for rental offices to contact corporate office during checkin , to inquire about any problems they have to Better Help the customer. Have knowlegable agents to answer those guestions, instead of them not knowing what to do. this drop location Miami, FL were prime example of the type of people you need, even though they work for another company. Customer service is key!!!SANDRA B.
My only suggestion would be ensure to check the ash trays. The cabs may be clean but previous customers may of used the ash trays.John R.
Le client n'a pas laissé de commentaire.OTTO E.
Le client n'a pas laissé de commentaire.Steven W.
Le client n'a pas laissé de commentaire.Travis B.
Le client n'a pas laissé de commentaire.DAVID R.
Le client n'a pas laissé de commentaire.Robert P.
Le client n'a pas laissé de commentaire.JULIO A.
Le client n'a pas laissé de commentaire.Cristina B.
The staff is very professional and attentiveness is Service worthy of serving the presidenttrevor J.
Fix your god damn system that allows for double booking. That being said Alex and Manny were fucking amazing and deserve a raise.DAVID R.
Great Customer Service ðŸ‘ðŸ¼Manuela J.
Le client n'a pas laissé de commentaire.Stephanie T.
Le client n'a pas laissé de commentaire.Mauro D.
Le client n'a pas laissé de commentaire.Hope C.
Manny was very attentive and professional!EMILY N.
Le client n'a pas laissé de commentaire.Wendy M.
Le client n'a pas laissé de commentaire.Enrique D.
Make it easy to not have the moving blankets and/or dolly attached to the truck walls if they aren't wanted. We had to remove the bag of blankets and dolly to get them out of the way for loading, then had to argue that we didn't use or want the blankets (we did end up using the dolly, and were happy to pay the 7$ for that). The manager and employees were all understanding and helpful, the system just added time and hassle.Paul R.
Great customer service! Very friendly staff.Kimberly D W.
Le client n'a pas laissé de commentaire.Rachel K.
Be careful with the tolls they double charge sometimesLUIS O.
Attendant has a great customer service. The whole experience waa very smoth. Great service.Yuray N.
Outstanding serviceWillyes P.
The guy who took my keys upon my return was rude and disrespectful has no business working.has no customer service makes the company look bad told me I had no common sense to know about the 25,00 $ cleaning fee when he didn't even check the truck when I returned even though I asked him to.he said their was nothing to checkStanley B.
Le client n'a pas laissé de commentaire.Alexander P.
Le client n'a pas laissé de commentaire.Ivan A.
Awful customer serviceFrancisco G.
Le client n'a pas laissé de commentaire.Jorge C.
Excelente atenciÃ³n al cliente Felicidades lo recomiendo 100Ã—100 GraciasRafael J.
The representative was attentive and provided the size truck I needed. The facility was very clean.Alice S.
No complaints about the rental location but the U-Haul mobile return process is too cumbersome; too many steps & photos required to continue and complete the process.Zoilo E.
Lo recomiendo es un lugar con excelente atenciÃ³nIvan V.
Good ðŸ‘ the best U-HAUL IN MIAMI...Alberto S.
The self service drop off process was great. The way the app walked me through the process was well done. Well done.Thomas E.
Le client n'a pas laissé de commentaire.Ernesto R.
All woked out in a courteous and incredibly fast manner. Great renting location. All team very collaborative. If I need a moving truck again I know where to go now.WILDER P.
This is my second time rented I am very please the way been treated thanks to Many. My recommendation is to give a discount to regular customers.maximo R.
Great servicesMarlen R.
The personal is very professional and pleasant. Merci.maximo R.
Great location to rent a uhaul truck! Right off the Turnpike and Quail Roost Drive. Brand new storage facility with climate controlled units and a great on-site property manager. I will definitely go their again and highly recommend it!!Michael V.
fill the gas tankLizardo G.
Manny was very professional and courteous. I was very satisfied for the service that I received.NANCY B.
Best location in cutler bay and friendly staffCarlos R.
Le client n'a pas laissé de commentaire.Jean B.