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Mackenley Merilan
Customer Reviews for Value Store It Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Excellent service à la clientèle
RUBEN HENAOStaff was very professional and courteous.
Lucien AdamNothing, it was a great experience.
jose maciasVan was clean (no trash) but while I was loading van I noticed it has a lot of ccocoraches on the driver side and back of the van, I killed around 20 , I was shocked but I need to move my things and I had to use the van anyways but this experience was horrible. Having ccocoraches on an empty van was horrible and I had to place my things anyways in that van was a horrible experience. Location and customer service is great but I don't know what happened with this van......
Barbara DuffooNew and clean van! Great customer service!
RUBEN HENAOExcellent customer service
HUMBERTO GAITAN MUNOZvery nice location, Manny was professional and helpful
Debra LondonoA lot if us have to drive long distance to work although it could be 10 to 18 miles returing to our communities takes hours I. This Miami traffic The management team there works very hard to help us with our needs when downsizing and moving out. Mr Manny is so helpful because he understands that when we get off from work it is so much traffic to get home and we apologize for keeping him beyond the business hours and it is an honor that he cares about his customers. For example. My neighbor is a tenant there and she had a car accident and mr Manny waited patiently for her she is an elderly lady and she wanted me to express her appreciation too..she needed a truck to relocate her things. Thank you so much value store it. You have a magnificent team especially Mr manny. God bless
Lovenia CumbieTodo muy bien
Luis CruzAlejandro me asistió de manera magistral!!!! 100 % recomendado!!!
Danilo BorgesMas front desk, el dia q fui solo habia 1 y tenia muchos clientes, hizo un gran esfuerzo para q todos quedaramos complacidos. Creo q se llama Alex, o Alejandro. Buen trabajo de su parte.
David MartinezPerfect all
Juan AlfonsoExcelente servicio lo recomiendo
Yuliannis FernandezThe vehicle that I rented was absolutely filthy. It also reales of urine. I'n addition the windshield wipers did not work. However due to the need, I willingly rented it. I understand U-Haul is a monopoly in MIA, but that doesn't excuse the horrible conditions of your vehicles.
Lessandra Cerratothe uhaul was infested with cockroaches and it was nerve wrecking to drive it was unsanitary and disgusting
Victor RamosTodo excelente... la persona que me atendió excelente ser humano
Victor HueteThank you great service great experience first time visitor. Great team beautiful and welcome environment thank you keep up there excellent work also very clean and convenient.
Sheila JohnsonManny and Alex are simply a pleasure to deal with
Leonard GoldbergNice and clean location. Dropping off the truck took a long time, but wasn't their fault. They were helpful, but looked really stressed dealing with Uhaul.
Steven Guinand De LeonEery time I rent at that location is prefit very clean truck
Luis DiazExcellent customer service
NORWING RIVASLower price for a frequent client user of mileage. Others does
Sameh AljamalService met my expectations.
Ghil CabralThanks for everything 🙏
adolfo quirosHaving a bigger fleet
Yulio PeisoI would just say keep up the good work, I enjoy renting here, thank you.
Jose AlmeidaMr Alex and Mr Manny are outstanding professionals and they have compassion for the customers.
LOVENIA CUMBIELowering the boxes prices. They were 3,99 and it was only 1 hehehe
Yasel MoraEverything went fine
luis diazEverything was very good service
luis diazThey are excellent. Don't change anything
LOVENIA CUMBIEThe van was extremely dirty, according to the person who rented the previous person had gone to buy produce and apparently the pick un and throw from the ground to the van. We had to wash before using it.
Gloria RojasGreat customer service! Continue your positive and informative knowledge! Super nice personnel!
Larry JacksonThe place is good
HUGO MEDEROS👍🏼👍🏼👍🏼
RICHARD SOSABeautiful people to do business with
Amparo Del Castillo-GrauperI had to jump start the truck I rented twice during the 4 hours I had it. Upon return, they told me that the truck I got was having that issue.
Jason BruceFast and exact inventory
Fermin LauPienso que de la forma que lo hasen siempre van a tener clientes y podremos recomendar más grasias por el buen servicio
Luis Morera CartayaVery professional and kind staff.
Bobbie CrawfordEverything was excellent
Carlos OrunaNothing… everything was great!!
Quanda WrightManny is amazing
Isvany PerezTire service light was on, was concerned but was told not to worry.
Zenaida Clara VillaSuper convenient for me so much and very closer to my house, very clean thank you so much for the cleaning and good storage place. Nobody won't regretted it of using this place. Office people very friendly and helpful thanks
YURIS PEREZPerfect location
Matthew KearnsGas wasn't at half tank like contract stated. When I tried vehicle on it says the car needs a maintenance when I told front desk, she said it's a sensor that's bad but the truck is fine. After driving it for 2 miles I realized there's something wrong with the truck I couldn't too much press on the gas. The lady that was there at my pick up was very careless and seemed bothered I guess it was Friday and she was ready to go. The man I spoke to when I dropped the truck off to was much nicer.
Channel TiradoNothing I can think of at this time
Nadine SanchezLoved these guys. Very friendly
Brad Robinson